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I just got a new treo 700p phone. I was able to sync with my treo 600 via kpilot however I cannot sync with the treo 100p.

I can get kpilot to find the device but I always get this:

08:15:53 Trying to open device /dev/ttyUSB1... 08:15:53 Device link ready. 08:16:00 Unable to read system information from Pilot

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There are some very good tools to use. the dlpsh utility can give you some information as will usbview.

You may possibly need to patch the kernel. Apparently, the Palm devices are hard coded in: /usr/src/linux/drivers/usb/serial/visor.[ch] You may beed to add #define PALM_TREO_700_ID in visor.h and { USB_DEVICE(PALM_VENDOR_ID, PALM_TREO_700_ID), .driver_info = (kernel_ulong_t)&palm_os_4_probe }, in visor.c, then rebuild that driver.

<snip> I spoke to someone who has your answer, it follows ... No, they don't need to rebuild the kernel. A few years back I added a kernel patch to solve this very problem. Its in kernels 2.4, and 2.6. If it is indeed a new product ID then my patch will be of use. In /etc/modules.conf you can specify the vendor and product IDs for the visor module. I have these coded for the T5 for when the T5 was not hard coded into the kernel yet. Their IDs will differ. options visor vendor=0x830 product=0x61 -- Check the headers for your unsubscription address For additional commands send e-mail to suse-linux-e-help@suse.com Also check the archives at http://lists.suse.com Please read the FAQs: suse-linux-e-faq@suse.com