[opensuse] Problem with HP printer
I keep getting the following error when trying to print: Feb 4 14:01:44 pc5 HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K: io/hpmud/musb.c 135: unable get_string_descriptor -1: Operation not perm itted Feb 4 14:01:44 pc5 HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K: io/hpmud/musb.c 603: invalid product id string ret=-1 Feb 4 14:01:44 pc5 HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K: io/hpmud/musb.c 1058: unable to open hp:/usb/HP_LaserJet_3300_3310_3320? serial=00SGH1B1051K Feb 4 14:01:44 pc5 HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K: prnt/backend/hp.c 675: INFO: open device failed; will retry in 30 second s... If this is an i/o error why am I able to scan with the same device. I removed the printer and added it again with the same error messages. *********************************** lpstat -t scheduler is running system default destination: hp3300 device for hp3300: hp:/usb/HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K hp3300 accepting requests since Wed 04 Feb 2009 01:51:42 PM EST printer hp3300 now printing hp3300-0. enabled since Wed 04 Feb 2009 01:51:42 PM EST hp3300-51 ken 1436672 Wed 04 Feb 2009 01:50:46 PM EST The strange thing here is the displayed job number is not correct when looking at the now printing line, it shows hp3300-0 when it should be hp3300-51. -- Ken Schneider SuSe since Version 5.2, June 1998 -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On Wednesday, 2009-02-04 at 14:11 -0500, Ken Schneider wrote:
I keep getting the following error when trying to print:
Feb 4 14:01:44 pc5 HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K: io/hpmud/musb.c 135: unable get_string_descriptor -1: Operation not permitted Feb 4 14:01:44 pc5 HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K: io/hpmud/musb.c 603: invalid product id string ret=-1 Feb 4 14:01:44 pc5 HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K: io/hpmud/musb.c 1058: unable to open hp:/usb/HP_LaserJet_3300_3310_3320? serial=00SGH1B1051K Feb 4 14:01:44 pc5 HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K: prnt/backend/hp.c 675: INFO: open device failed; will retry in 30 seconds...
If this is an i/o error why am I able to scan with the same device. I removed the printer and added it again with the same error messages.
It is some kind of permission problem. Wild shots: 1) have a look at the apparmour log (better: stop it temporarily) and 2) try as root. You haven't said what opensuse version you have, nor hplip-hpijs and hplip.
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lpstat -t scheduler is running system default destination: hp3300 device for hp3300: hp:/usb/HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K hp3300 accepting requests since Wed 04 Feb 2009 01:51:42 PM EST printer hp3300 now printing hp3300-0. enabled since Wed 04 Feb 2009 01:51:42 PM EST hp3300-51 ken 1436672 Wed 04 Feb 2009 01:50:46 PM EST
The strange thing here is the displayed job number is not correct when looking at the now printing line, it shows hp3300-0 when it should be hp3300-51.
I think it might be showing two: 0 and 51. Try "lpq -a" to see if there are more jobs pending and remove them all. - -- Cheers, Carlos E. R. -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.9 (GNU/Linux) iEYEARECAAYFAkmJ89YACgkQtTMYHG2NR9X0dQCeLVXRWQQPtOJUuwTizhnSKFVj /KgAnjHq1BFypvC0qO6U8JFpR3ejFen2 =47// -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Carlos E. R. pecked at the keyboard and wrote:
On Wednesday, 2009-02-04 at 14:11 -0500, Ken Schneider wrote:
I keep getting the following error when trying to print:
Feb 4 14:01:44 pc5 HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K: io/hpmud/musb.c 135: unable get_string_descriptor -1: Operation not permitted Feb 4 14:01:44 pc5 HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K: io/hpmud/musb.c 603: invalid product id string ret=-1 Feb 4 14:01:44 pc5 HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K: io/hpmud/musb.c 1058: unable to open hp:/usb/HP_LaserJet_3300_3310_3320? serial=00SGH1B1051K Feb 4 14:01:44 pc5 HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K: prnt/backend/hp.c 675: INFO: open device failed; will retry in 30 seconds...
If this is an i/o error why am I able to scan with the same device. I removed the printer and added it again with the same error messages.
It is some kind of permission problem. Wild shots: 1) have a look at the apparmour log (better: stop it temporarily) and 2) try as root.
You haven't said what opensuse version you have, nor hplip-hpijs and hplip.
Darn, I forgot your crystal isn't working. :-)) openSUSE 11.1 32 bit. hplip-2.8.7-7.1 & hplip-hpijs-2.8.7-7.1
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lpstat -t scheduler is running system default destination: hp3300 device for hp3300: hp:/usb/HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K hp3300 accepting requests since Wed 04 Feb 2009 01:51:42 PM EST printer hp3300 now printing hp3300-0. enabled since Wed 04 Feb 2009 01:51:42 PM EST hp3300-51 ken 1436672 Wed 04 Feb 2009 01:50:46 PM EST
The strange thing here is the displayed job number is not correct when looking at the now printing line, it shows hp3300-0 when it should be hp3300-51.
I think it might be showing two: 0 and 51. Try "lpq -a" to see if there are more jobs pending and remove them all.
-- Cheers, Carlos E. R.
If I cancel the print job no print jobs show. I try to print something else and the job number goes up but it still shows "now printing hp3300-0" with only one job in the queue. What is strange is after deleting the printer cups can't find the usb printer, does not show any usb printers but I ca scan and a command to make a copy. after unplugging and plugging in the printer the following error shows in dmesg: hal-cups-autoco[27795]: segfault at 8000000 ip b7d67f0c sp bfcf4180 error 4 in libc-2.9.so[b7cfa000+155000] Hmmm... -- Ken Schneider SuSe since Version 5.2, June 1998 -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Ken Schneider pecked at the keyboard and wrote:
If I cancel the print job no print jobs show. I try to print something else and the job number goes up but it still shows "now printing hp3300-0" with only one job in the queue. What is strange is after deleting the printer cups can't find the usb printer, does not show any usb printers but I ca scan and a command to make a copy.
after unplugging and plugging in the printer the following error shows in dmesg:
hal-cups-autoco[27795]: segfault at 8000000 ip b7d67f0c sp bfcf4180 error 4 in libc-2.9.so[b7cfa000+155000]
Hmmm...
I moved the printer to a different port on the powered hub and then back to the original port and now it is printing again. Yep, just mention a crystal ball and see what happens! :-) -- Ken Schneider SuSe since Version 5.2, June 1998 -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On Wednesday, 2009-02-04 at 18:12 -0500, Ken Schneider wrote:
after unplugging and plugging in the printer the following error shows in dmesg:
hal-cups-autoco[27795]: segfault at 8000000 ip b7d67f0c sp bfcf4180 error 4 in libc-2.9.so[b7cfa000+155000]
I removed cups-autoconf.
Hmmm...
I moved the printer to a different port on the powered hub and then back to the original port and now it is printing again. Yep, just mention a crystal ball and see what happens! :-)
Go figure! I was going to mention that you could use "hp-setup" to setup the printer instead. - -- Cheers, Carlos E. R. -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.9 (GNU/Linux) iEYEARECAAYFAkmKMu4ACgkQtTMYHG2NR9Ub3ACfSIU/WIyX3Xf6t8gXyzz4eATr ig8An1d6Vxq5tRBO2JF7pUAW1DJEW4sq =YdDo -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Hello On Feb 4 18:12 Ken Schneider wrote (shortened):
after unplugging and plugging in the printer the following error shows in dmesg:
hal-cups-autoco[27795]: segfault at 8000000 ip b7d67f0c sp bfcf4180 error 4 in libc-2.9.so[b7cfa000+155000]
Simply uninstall the cups-autoconfig package when you don't need its automatism (I assume you don't need it when it does not work for you at all ;-)
I moved the printer to a different port on the powered hub and then back to the original port and now it is printing again.
Compare https://bugzilla.novell.com/show_bug.cgi?id=470959 Kind Regards Johannes Meixner -- SUSE LINUX Products GmbH, Maxfeldstrasse 5, 90409 Nuernberg, Germany AG Nuernberg, HRB 16746, GF: Markus Rex -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Ken Schneider wrote:
I keep getting the following error when trying to print:
Feb 4 14:01:44 pc5 HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K: io/hpmud/musb.c 135: unable get_string_descriptor -1: Operation not perm itted Feb 4 14:01:44 pc5 HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K: io/hpmud/musb.c 603: invalid product id string ret=-1 Feb 4 14:01:44 pc5 HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K: io/hpmud/musb.c 1058: unable to open hp:/usb/HP_LaserJet_3300_3310_3320? serial=00SGH1B1051K Feb 4 14:01:44 pc5 HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K: prnt/backend/hp.c 675: INFO: open device failed; will retry in 30 second s...
If this is an i/o error why am I able to scan with the same device. I removed the printer and added it again with the same error messages.
Ken, install with the HP utility ONLY.....remove with Yast first, and DON'T use Yast to define the printer. You can use Yast to define the scanner part of the printer.....IF need be. Fred -- Someone is a liberal when you can't reason them out of anything, because they never reason themselves into any position. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
participants (4)
-
Carlos E. R. -
Fred A. Miller -
Johannes Meixner -
Ken Schneider