[SLE] Evolution is not receiving emails
I am getting emails from a specific company and the attachments are not coming with the email. They sent the email to a number of people and myself and one other person did not receive the attachment. Four other users that received the email got the attachment. This has happened on 2 other occasions from the same company. The other users are using Outlook. One of the other users that is using outlook is having the same issue. If a user here that received the attachment copies the attachment to there disk and then creates another email and sends it to us then we receive it. -- Check the headers for your unsubscription address For additional commands send e-mail to suse-linux-e-help@suse.com Also check the archives at http://lists.suse.com Please read the FAQs: suse-linux-e-faq@suse.com
On Friday 07 July 2006 12:11, Philip Washington wrote:
I am getting emails from a specific company and the attachments are not coming with the email. They sent the email to a number of people and myself and one other person did not receive the attachment. Four other users that received the email got the attachment. This has happened on 2 other occasions from the same company. The other users are using Outlook. One of the other users that is using outlook is having the same issue.
If a user here that received the attachment copies the attachment to there disk and then creates another email and sends it to us then we receive it.
The odds are that your firewall or you ISP is stripping the attachments from the emails for either size or security reasons. It is probably a policy administration issue Talk to your system administrator or your help desk. Ralph Ellis -- Check the headers for your unsubscription address For additional commands send e-mail to suse-linux-e-help@suse.com Also check the archives at http://lists.suse.com Please read the FAQs: suse-linux-e-faq@suse.com
Ralph Ellis wrote:
On Friday 07 July 2006 12:11, Philip Washington wrote:
I am getting emails from a specific company and the attachments are not coming with the email. They sent the email to a number of people and myself and one other person did not receive the attachment. Four other users that received the email got the attachment. This has happened on 2 other occasions from the same company. The other users are using Outlook. One of the other users that is using outlook is having the same issue.
If a user here that received the attachment copies the attachment to there disk and then creates another email and sends it to us then we receive it.
The odds are that your firewall or you ISP is stripping the attachments from the emails for either size or security reasons. It is probably a policy administration issue Talk to your system administrator or your help desk. Ralph Ellis
This would be kind of strange since the other four users are behind the same firewall and are using the same ISP. The other user which was not receiving the attachment they fixed by updating his Office XP. So I am the only user that is still unable to get the attachments. And now the system administrator is convinced that it is an email client issue. -- Check the headers for your unsubscription address For additional commands send e-mail to suse-linux-e-help@suse.com Also check the archives at http://lists.suse.com Please read the FAQs: suse-linux-e-faq@suse.com
Philip Washington wrote:
Ralph Ellis wrote:
On Friday 07 July 2006 12:11, Philip Washington wrote:
I am getting emails from a specific company and the attachments are not coming with the email. They sent the email to a number of people and myself and one other person did not receive the attachment. Four other users that received the email got the attachment. This has happened on 2 other occasions from the same company. The other users are using Outlook. One of the other users that is using outlook is having the same issue.
If a user here that received the attachment copies the attachment to there disk and then creates another email and sends it to us then we receive it.
The odds are that your firewall or you ISP is stripping the attachments from the emails for either size or security reasons. It is probably a policy administration issue Talk to your system administrator or your help desk. Ralph Ellis
This would be kind of strange since the other four users are behind the same firewall and are using the same ISP. The other user which was not receiving the attachment they fixed by updating his Office XP. So I am the only user that is still unable to get the attachments. And now the system administrator is convinced that it is an email client issue.
Okay, have you tried using Evolution, setting it not to remove the e-mails off the server, then using Thunderbird or KMail? -- Check the headers for your unsubscription address For additional commands send e-mail to suse-linux-e-help@suse.com Also check the archives at http://lists.suse.com Please read the FAQs: suse-linux-e-faq@suse.com
John L Meyer wrote:
Philip Washington wrote:
Ralph Ellis wrote:
On Friday 07 July 2006 12:11, Philip Washington wrote:
I am getting emails from a specific company and the attachments are not coming with the email. They sent the email to a number of people and myself and one other person did not receive the attachment. Four other users that received the email got the attachment. This has happened on 2 other occasions from the same company. The other users are using Outlook. One of the other users that is using outlook is having the same issue.
If a user here that received the attachment copies the attachment to there disk and then creates another email and sends it to us then we receive it.
The odds are that your firewall or you ISP is stripping the attachments from the emails for either size or security reasons. It is probably a policy administration issue Talk to your system administrator or your help desk. Ralph Ellis
This would be kind of strange since the other four users are behind the same firewall and are using the same ISP. The other user which was not receiving the attachment they fixed by updating his Office XP. So I am the only user that is still unable to get the attachments. And now the system administrator is convinced that it is an email client issue.
Okay, have you tried using Evolution, setting it not to remove the e-mails off the server, then using Thunderbird or KMail?
I was able to try an older version of Evolution 1.4.5 and thunderbird and they both work fine. So it appears to be something about the settings on a 2.0.2 version of evolution. -- Check the headers for your unsubscription address For additional commands send e-mail to suse-linux-e-help@suse.com Also check the archives at http://lists.suse.com Please read the FAQs: suse-linux-e-faq@suse.com
participants (3)
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John L Meyer -
Philip Washington -
Ralph Ellis