Gar, Good point, and thanks for the heads-up. I think I was getting desperate given that SuSe support had not replied in any meaningful way, despite several phone calls and a number of emails. In the end I found the answer on the German list (suse-linux@suse.com) and cross-posted it here to ensure the English side got it too. Richard Foley --- Ciao - shorter than Aufwiedersehen

-----Original Message----- From: GarUlbricht7@netscape.net [mailto:GarUlbricht7@netscape.net] Sent: Wednesday, November 05, 2003 10:05 PM To: Foley, Richard Cc: suse-linux-e@suse.com Subject: RE: [SLE] RE: Failure to install SuSe 9.0 on Sony Vaio (glibc-2.3.2-88.i686 failed)

<richard.foley@ubs.com> wrote: ---<text snipped>---

...

TIA for any helpful suggestions.

And if SuSe Installation Support would look at this, I would be grateful...

Support-Key: xxxxxxxx (deleted)

Richard Foley

...

-----Original Message----- From: Foley, Richard Sent: Tuesday, November 04, 2003 1:41 PM To: 'suse-linux-e@suse.com' Cc: 'support@suse.com'; 'suse-linux@suse.com' Subject: RE: Failure to install SuSe 9.0 on Sony Vaio (glibc-2.3.2-88.i686 failed)

----<text snipped>---

Richard, What are you doing publishing your support key on a public forum that is archieved ??? http://lists.suse.com/archive/suse-linux-e/2003-Nov/

Further, SuSE support people don't read this list... Use SuSE Support to contact them... http://www.suse.com/us/private/support/inst_support/ (I see you copied them -- but send two separate things.)

I don't know the answer to your problem, but I do know your publishing your key is not a "good thing"

HTH, Gar

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