hardware(?)-problem with new mini pc
Hi, I just bought a new intel-I7-mini pc (brand of a Spanish shop pccomoponentes, which doesn't exist in internet, so I don't know about the psysical details). I installed OpenSuse 15.5 which went flawless, but later, during the first update, it suddenly shut down and rebooted. This repeated several times, but the sudden shutdown/reboot occurs after different times in different situations. Because my first thought was that it's a memory problem I booted with memtest86 and let it run for approx. 5 hours (1 full pass plus some more) with no error reported. In one occasion while running OS I got the following system messages: Message from syslogd@localhost at Jun 10 08:41:52 ... kernel:[ 0.281458] mce: [Hardware Error]: TSC 0 ADDR 7fad98dd9bb7 MISC 7fad98dd9bb7 Message from syslogd@localhost at Jun 10 08:41:52 ... kernel:[ 0.281462] mce: [Hardware Error]: PROCESSOR 0:806ec TIME 1686379255 SOCKET 0 APIC 0 microcode ec Message from syslogd@localhost at Jun 10 08:41:52 ... kernel:[ 0.284382] mce: [Hardware Error]: CPU 1: Machine Check: 0 Bank 3: be00000000800400 Message from syslogd@localhost at Jun 10 08:41:52 ... kernel:[ 0.284389] mce: [Hardware Error]: TSC 0 ADDR 7fad98dd9bb7 MISC 7fad98dd9bb7 Message from syslogd@localhost at Jun 10 08:41:52 ... kernel:[ 0.284393] mce: [Hardware Error]: PROCESSOR 0:806ec TIME 1686379255 SOCKET 0 APIC 2 microcode ec Message from syslogd@localhost at Jun 10 08:41:52 ... kernel:[ 0.281453] mce: [Hardware Error]: CPU 0: Machine Check: 0 Bank 4: be00000000800400 that explain to: Hardware event. This is not a software error. CPU 0 BANK 0 TIME 1686379255 Sat Jun 10 08:40:55 2023 MCG status: MCi status: Machine check not valid Corrected error MCA: No Error STATUS 0 MCGSTATUS 0 CPUID Vendor Intel Family 6 Model 142 Step 12 SOCKET 0 APIC 0 microcode ec Hardware event. This is not a software error. CPU 1 BANK 3 MISC 7fad98dd9bb7 ADDR 7fad98dd9bb7 TIME 1686379255 Sat Jun 10 08:40:55 2023 MCG status: MCi status: Uncorrected error Error enabled MCi_MISC register valid MCi_ADDR register valid Processor context corrupt MCA: Internal Timer error STATUS be00000000800400 MCGSTATUS 0 CPUID Vendor Intel Family 6 Model 142 Step 12 SOCKET 0 APIC 2 microcode ec Hardware event. This is not a software error. CPU 0 BANK 4 MISC 0 ADDR 0 MCG status: MCi status: Uncorrected error Error enabled MCi_MISC register valid MCi_ADDR register valid Processor context corrupt MCA: Internal Timer error STATUS be00000000800400 MCGSTATUS 0 The beep is here: https://www.daniel-bauer.com/div/bib.mp4 (begins a 8 seconds, low sound from phone recording, but clear; pushig the power button 8 seconds nothing happens, then come(s) the beep(s), after a second another short beep and then it boots). My questions: - Can anyone decrypt those mce messages? - Is is clear that it is a hardware error or could it be a software thing? Thanks for your hints! Daniel -- Daniel Bauer photographer Basel Málaga https://www.patreon.com/danielbauer https://www.daniel-bauer.com -- Daniel Bauer photographer Basel Málaga https://www.patreon.com/danielbauer https://www.daniel-bauer.com
Hello, In the Message; Subject : hardware(?)-problem with new mini pc Message-ID : <f01ceec2-d954-a2da-9802-68eae46f812f@daniel-bauer.com> Date & Time: Sat, 10 Jun 2023 13:52:11 +0200 [DB] == Daniel Bauer <linux@daniel-bauer.com> has written: DB> Hi, [...] DB> In one occasion while running OS I got the following system messages: DB> Message from syslogd@localhost at Jun 10 08:41:52 ... DB> kernel:[ 0.281458] mce: [Hardware Error]: TSC 0 ADDR 7fad98dd9bb7 MISC DB> 7fad98dd9bb7 DB> Message from syslogd@localhost at Jun 10 08:41:52 ... DB> kernel:[ 0.281462] mce: [Hardware Error]: PROCESSOR 0:806ec TIME 1686379255 DB> SOCKET 0 APIC 0 microcode ec DB> Message from syslogd@localhost at Jun 10 08:41:52 ... DB> kernel:[ 0.284382] mce: [Hardware Error]: CPU 1: Machine Check: 0 Bank 3: DB> be00000000800400 DB> Message from syslogd@localhost at Jun 10 08:41:52 ... DB> kernel:[ 0.284389] mce: [Hardware Error]: TSC 0 ADDR 7fad98dd9bb7 MISC DB> 7fad98dd9bb7 DB> Message from syslogd@localhost at Jun 10 08:41:52 ... DB> kernel:[ 0.284393] mce: [Hardware Error]: PROCESSOR 0:806ec TIME 1686379255 DB> SOCKET 0 APIC 2 microcode ec DB> Message from syslogd@localhost at Jun 10 08:41:52 ... DB> kernel:[ 0.281453] mce: [Hardware Error]: CPU 0: Machine Check: 0 Bank 4: DB> be00000000800400 DB> that explain to: DB> Hardware event. This is not a software error. DB> CPU 0 BANK 0 DB> TIME 1686379255 Sat Jun 10 08:40:55 2023 DB> MCG status: DB> MCi status: DB> Machine check not valid DB> Corrected error DB> MCA: No Error DB> STATUS 0 MCGSTATUS 0 DB> CPUID Vendor Intel Family 6 Model 142 Step 12 DB> SOCKET 0 APIC 0 microcode ec DB> Hardware event. This is not a software error. DB> CPU 1 BANK 3 DB> MISC 7fad98dd9bb7 ADDR 7fad98dd9bb7 DB> TIME 1686379255 Sat Jun 10 08:40:55 2023 DB> MCG status: DB> MCi status: DB> Uncorrected error DB> Error enabled DB> MCi_MISC register valid DB> MCi_ADDR register valid DB> Processor context corrupt DB> MCA: Internal Timer error DB> STATUS be00000000800400 MCGSTATUS 0 DB> CPUID Vendor Intel Family 6 Model 142 Step 12 DB> SOCKET 0 APIC 2 microcode ec DB> Hardware event. This is not a software error. DB> CPU 0 BANK 4 DB> MISC 0 ADDR 0 DB> MCG status: DB> MCi status: DB> Uncorrected error DB> Error enabled DB> MCi_MISC register valid DB> MCi_ADDR register valid DB> Processor context corrupt DB> MCA: Internal Timer error DB> STATUS be00000000800400 MCGSTATUS 0 DB> The beep is here: https://www.daniel-bauer.com/div/bib.mp4 DB> (begins a 8 seconds, low sound from phone recording, but clear; pushig the power DB> button 8 seconds nothing happens, then come(s) the beep(s), after a second DB> another short beep and then it boots). DB> My questions: DB> - Can anyone decrypt those mce messages? DB> - Is is clear that it is a hardware error or could it be a software thing? Shouldn't you also show information about the mother board? Regards & Good Night. --- ┏━━┓彡 Masaru Nomiya mail-to: nomiya @ lake.dti.ne.jp ┃＼／彡 ┗━━┛ "A society bound by e-mail and mobile phones deprives us of the freedom to face ourselves and indulge our fantasies." -- Michael Crichton (Speech in Japan) --
On Sat, 10 Jun 2023 13:52:11 +0200 Daniel Bauer wrote:
Hi,
I just bought a new intel-I7-mini pc (brand of a Spanish shop pccomoponentes, which doesn't exist in internet, so I don't know about the psysical details).
I installed OpenSuse 15.5 which went flawless, but later, during the first update, it suddenly shut down and rebooted.
This repeated several times, but the sudden shutdown/reboot occurs after different times in different situations. Because my first thought was that it's a memory problem I booted with memtest86 and let it run for approx. 5 hours (1 full pass plus some more) with no error reported.
In one occasion while running OS I got the following system messages:
8< - - - - - - snipped for brevity - - - - - - >8
My questions: - Can anyone decrypt those mce messages? - Is is clear that it is a hardware error or could it be a software thing?
Thanks for your hints!
Daniel
Hi Daniel, This /could/ be a hardware problem /or/ a kernel bug, but it's a new 'mini' so you'd likely need some surgeon's tools and a steady hand to effect any repairs deeper than removing and replacing things at the board / device level -- if even that is possible. I think a more efficient test would involve exchanging the suspected 'defective' new unit with the seller so you can try to reproduce the problem with the replacement. I'm basing this approach on the following:
Machine check not valid Corrected error CPUID Vendor Intel Family 6 Model 142 Step 12 SOCKET 0 APIC 0 microcode ec Hardware event. This is not a software error. CPU 1 BANK 3 Processor context corrupt MCA: Internal Timer error
In the 'old days' with larger components, swapping out the CPU and memory, etc, would be easy. But this unit is new and under warranty (I presume) and swapping out components is likely more difficult, and, I suspect "Processor context corrupt" and "Internal Timer error" complaints are likely hardware. regards, Carl
Am 10.06.23 um 14:58 schrieb Carl Hartung via openSUSE Users:
On Sat, 10 Jun 2023 13:52:11 +0200 Daniel Bauer wrote:
Hi,
I just bought a new intel-I7-mini pc (brand of a Spanish shop pccomoponentes, which doesn't exist in internet, so I don't know about the psysical details).
I installed OpenSuse 15.5 which went flawless, but later, during the first update, it suddenly shut down and rebooted.
This repeated several times, but the sudden shutdown/reboot occurs after different times in different situations. Because my first thought was that it's a memory problem I booted with memtest86 and let it run for approx. 5 hours (1 full pass plus some more) with no error reported.
In one occasion while running OS I got the following system messages:
8< - - - - - - snipped for brevity - - - - - - >8
My questions: - Can anyone decrypt those mce messages? - Is is clear that it is a hardware error or could it be a software thing?
Thanks for your hints!
Daniel
Hi Daniel,
This /could/ be a hardware problem /or/ a kernel bug, but it's a new 'mini' so you'd likely need some surgeon's tools and a steady hand to effect any repairs deeper than removing and replacing things at the board / device level -- if even that is possible. I think a more efficient test would involve exchanging the suspected 'defective' new unit with the seller so you can try to reproduce the problem with the replacement. I'm basing this approach on the following:
Machine check not valid Corrected error CPUID Vendor Intel Family 6 Model 142 Step 12 SOCKET 0 APIC 0 microcode ec Hardware event. This is not a software error. CPU 1 BANK 3 Processor context corrupt MCA: Internal Timer error
In the 'old days' with larger components, swapping out the CPU and memory, etc, would be easy. But this unit is new and under warranty (I presume) and swapping out components is likely more difficult, and, I suspect "Processor context corrupt" and "Internal Timer error" complaints are likely hardware.
regards,
Carl
Thank you Carl, yes, it's new and there is warranty. I'll try to send it back Monday. I just liked to have some feedback (like yours) so I can stand hard and say: it IS the hardware! You know: all so-called customer services always say: oh, when there is not Windows then it is the operating system, not the hardware... I personally think the beeps at switching on already show that there is a hardware problem, because to my knowledge in the moment that those beeps occur the computer doesn't know what system it will find later... But I might be wrong, that's why I am asking here :-) have a nice weekend! -- Daniel Bauer photographer Basel Málaga https://www.patreon.com/danielbauer https://www.daniel-bauer.com
On 2023-06-10 15:19, Daniel Bauer wrote:
Am 10.06.23 um 14:58 schrieb Carl Hartung via openSUSE Users:
On Sat, 10 Jun 2023 13:52:11 +0200
regards,
Carl
Thank you Carl,
yes, it's new and there is warranty. I'll try to send it back Monday.
I just liked to have some feedback (like yours) so I can stand hard and say: it IS the hardware! You know: all so-called customer services always say: oh, when there is not Windows then it is the operating system, not the hardware...
I personally think the beeps at switching on already show that there is a hardware problem, because to my knowledge in the moment that those beeps occur the computer doesn't know what system it will find later...
But I might be wrong, that's why I am asking here :-)
have a nice weekend!
My computer beeps before loading grub, it means that the self testing finished. My miniPC takes a long time to activate the video on HDMI, I don't see all the starting displays. I would try TW, just for testing it is a kernel support issue. -- Cheers / Saludos, Carlos E. R. (from 15.4 x86_64 at Telcontar)
On 2023-06-10 13:52, Daniel Bauer wrote:
Hi,
Hello :-)
I just bought a new intel-I7-mini pc (brand of a Spanish shop pccomoponentes, which doesn't exist in internet, so I don't know about the psysical details).
You could post the link ;-) I have an MSi mini PC bought from them years ago.
I installed OpenSuse 15.5 which went flawless, but later, during the first update, it suddenly shut down and rebooted.
Oh :-(
This repeated several times, but the sudden shutdown/reboot occurs after different times in different situations. Because my first thought was that it's a memory problem I booted with memtest86 and let it run for approx. 5 hours (1 full pass plus some more) with no error reported.
In one occasion while running OS I got the following system messages:
Message from syslogd@localhost at Jun 10 08:41:52 ... kernel:[ 0.281458] mce: [Hardware Error]: TSC 0 ADDR 7fad98dd9bb7 MISC 7fad98dd9bb7 Message from syslogd@localhost at Jun 10 08:41:52 ... kernel:[ 0.281462] mce: [Hardware Error]: PROCESSOR 0:806ec TIME 1686379255 SOCKET 0 APIC 0 microcode ec Message from syslogd@localhost at Jun 10 08:41:52 ... kernel:[ 0.284382] mce: [Hardware Error]: CPU 1: Machine Check: 0 Bank 3: be00000000800400 Message from syslogd@localhost at Jun 10 08:41:52 ... kernel:[ 0.284389] mce: [Hardware Error]: TSC 0 ADDR 7fad98dd9bb7 MISC 7fad98dd9bb7 Message from syslogd@localhost at Jun 10 08:41:52 ... kernel:[ 0.284393] mce: [Hardware Error]: PROCESSOR 0:806ec TIME 1686379255 SOCKET 0 APIC 2 microcode ec Message from syslogd@localhost at Jun 10 08:41:52 ... kernel:[ 0.281453] mce: [Hardware Error]: CPU 0: Machine Check: 0 Bank 4: be00000000800400
that explain to:
Hardware event. This is not a software error. CPU 0 BANK 0 TIME 1686379255 Sat Jun 10 08:40:55 2023 MCG status: MCi status: Machine check not valid Corrected error MCA: No Error STATUS 0 MCGSTATUS 0 CPUID Vendor Intel Family 6 Model 142 Step 12 SOCKET 0 APIC 0 microcode ec Hardware event. This is not a software error. CPU 1 BANK 3 MISC 7fad98dd9bb7 ADDR 7fad98dd9bb7 TIME 1686379255 Sat Jun 10 08:40:55 2023 MCG status: MCi status: Uncorrected error Error enabled MCi_MISC register valid MCi_ADDR register valid Processor context corrupt MCA: Internal Timer error STATUS be00000000800400 MCGSTATUS 0 CPUID Vendor Intel Family 6 Model 142 Step 12 SOCKET 0 APIC 2 microcode ec Hardware event. This is not a software error. CPU 0 BANK 4 MISC 0 ADDR 0 MCG status: MCi status: Uncorrected error Error enabled MCi_MISC register valid MCi_ADDR register valid Processor context corrupt MCA: Internal Timer error STATUS be00000000800400 MCGSTATUS 0
OH :-(
The beep is here: https://www.daniel-bauer.com/div/bib.mp4 (begins a 8 seconds, low sound from phone recording, but clear; pushig the power button 8 seconds nothing happens, then come(s) the beep(s), after a second another short beep and then it boots).
I can barely hear anything.
My questions: - Can anyone decrypt those mce messages? - Is is clear that it is a hardware error or could it be a software thing?
Thanks for your hints!
I would try a return, or exchange. Maybe, try TW first, just in case it is way to new. -- Cheers / Saludos, Carlos E. R. (from 15.4 x86_64 at Telcontar)
On 2023-06-10 09:20, Carlos E. R. wrote:
I just bought a new intel-I7-mini pc (brand of a Spanish shop pccomoponentes, which doesn't exist in internet, so I don't know about the psysical details).
You could post the link 😉
I have an MSi mini PC bought from them years ago.
I have an i5 mini PC from Qotom, which I run pfSense on. It works fine for me.
Am 10.06.23 um 15:20 schrieb Carlos E. R.:
On 2023-06-10 13:52, Daniel Bauer wrote:
Hi,
Hello :-)
I just bought a new intel-I7-mini pc (brand of a Spanish shop pccomoponentes, which doesn't exist in internet, so I don't know about the psysical details).
You could post the link ;-)
I don't think it says a lot, itz doesn't say what motherboard etc.... This is the mini: https://www.pccomponentes.com/alurin-unit-intel-core-i7-10510u I added this ssd: https://www.pccomponentes.com/wd-blue-sn570-ssd-1tb-m2-nvme and this memory: https://www.pccomponentes.com/kingston-fury-impact-so-dimm-ddr4-3200mhz-pc4-...
...
The beep is here: https://www.daniel-bauer.com/div/bib.mp4 (begins a 8 seconds, low sound from phone recording, but clear; pushig the power button 8 seconds nothing happens, then come(s) the beep(s), after a second another short beep and then it boots).
I can barely hear anything.
Yes, it's very low, you have to turn the speakers higher :-) And yes, some computers beep once shortly after testing and then boot. But this then is one short beep, like the last one that occurs a second after the strange longer beep(s) in second 8... I think this beep(s) in second 8 are "error-beeps", but not sure, of course... -- Daniel Bauer photographer Basel Málaga https://www.patreon.com/danielbauer https://www.daniel-bauer.com
On 2023-06-10 15:34, Daniel Bauer wrote:
Am 10.06.23 um 15:20 schrieb Carlos E. R.:
On 2023-06-10 13:52, Daniel Bauer wrote:
Hi,
Hello :-)
I just bought a new intel-I7-mini pc (brand of a Spanish shop pccomoponentes, which doesn't exist in internet, so I don't know about the psysical details).
You could post the link ;-)
I don't think it says a lot, itz doesn't say what motherboard etc....
This is the mini: https://www.pccomponentes.com/alurin-unit-intel-core-i7-10510u
Oh, it is a new in-house white brand.
I added this ssd: https://www.pccomponentes.com/wd-blue-sn570-ssd-1tb-m2-nvme and this memory: https://www.pccomponentes.com/kingston-fury-impact-so-dimm-ddr4-3200mhz-pc4-...
Right, doesn't say much. There are no comments yet. It doesn't mention any operating system, which is good.
...
The beep is here: https://www.daniel-bauer.com/div/bib.mp4 (begins a 8 seconds, low sound from phone recording, but clear; pushig the power button 8 seconds nothing happens, then come(s) the beep(s), after a second another short beep and then it boots).
I can barely hear anything.
Yes, it's very low, you have to turn the speakers higher :-)
And yes, some computers beep once shortly after testing and then boot. But this then is one short beep, like the last one that occurs a second after the strange longer beep(s) in second 8... I think this beep(s) in second 8 are "error-beeps", but not sure, of course...
I don't know. -- Cheers / Saludos, Carlos E. R. (from 15.4 x86_64 at Telcontar)
Hello, In the Message; Subject : Re: hardware(?)-problem with new mini pc Message-ID : <e96f7111-6405-7202-4209-8437a39512b6@daniel-bauer.com> Date & Time: Sat, 10 Jun 2023 15:34:21 +0200 [DB] == Daniel Bauer <linux@daniel-bauer.com> has written: [...] DB> This is the mini: DB> https://www.pccomponentes.com/alurin-unit-intel-core-i7-10510u Are you sure the motherboard is 10th generation Intel® Core™ i7 compatible? Regards. --- ┏━━┓彡 野宮 賢 mail-to: nomiya @ lake.dti.ne.jp ┃＼／彡 ┗━━┛ "Bill! You married with Computer. Not with Me!" "No..., with money."
On 2023-06-11 00:26, Masaru Nomiya wrote:
Hello,
In the Message;
Subject : Re: hardware(?)-problem with new mini pc Message-ID : <e96f7111-6405-7202-4209-8437a39512b6@daniel-bauer.com> Date & Time: Sat, 10 Jun 2023 15:34:21 +0200
[DB] == Daniel Bauer <linux@daniel-bauer.com> has written:
[...] DB> This is the mini: DB> https://www.pccomponentes.com/alurin-unit-intel-core-i7-10510u
Are you sure the motherboard is 10th generation Intel® Core™ i7 compatible?
There is no information whatsoever about the motherboard at the site. The specs are (automatically translated by DeepL): Alurin Unit Specifications Processor Processor Family: 10th Generation Intel® Core™ Processor Family Processor Model: Intel® Core™ I7-10510U processor Embedded Graphics Adapter Model: Intel® UHD Graphics Memory Internal Memory Type: DDR4 SO-DIMM Maximum internal memory: 32GB per Slot (not included) Memory slots: 2x SO-DIMM Storage SSD Disk Form Factor: M.2 2280 SDD Interface: PCI Express 3.0 NVME/SATA Maximum storage capacity: 2TB (not included) Connection Wi-Fi: Yes Wi-Fi Standard: Wi-Fi 4 (802.11b/g/n) Bluetooth: Yes Bluetooth version: 4.0 Ports and Interfaces Number of USB 2.0 ports: 4 Number of USB 3.0 Type A ports: 4 Number of USB 3.1 Type-C ports: 1 Number of HDMI 1.4 ports: 1 Number of DisplayPort 1.2 ports: 1 Number of Ethernet LAN (RJ-45) ports: 2 Microphone input: 1 Headphone outputs: 1 Design Color: Black/Silver VESA mount: Yes, VESA 75x75/100x100 compatible Weight and dimensions Width: 150mm Depth: 135mm Height: 50mm Net Weight: 600g Gross Weight: 1.15kg Package Contents Power transformer HDMI cable SATA Power and Data Cable VESA mounting screws Daniel may, perhaps, if the machine doesn't crash too fast, obtain information using "hwinfo" or "inxi". -- Cheers / Saludos, Carlos E. R. (from 15.4 x86_64 at Telcontar)
Hello, In the Message; Subject : Re: hardware(?)-problem with new mini pc Message-ID : <0f5fd598-8740-1621-e17b-7991e4aeeda5@telefonica.net> Date & Time: Sun, 11 Jun 2023 02:55:16 +0200 [CER] == "Carlos E. R." <robin.listas@telefonica.net> has written: [...] MN> > Are you sure the motherboard is 10th generation Intel® Core™ i7 MN> > compatible? CER> There is no information whatsoever about the motherboard at the site. I felt like that. CER> The specs are (automatically translated by DeepL): Thanks. CER> Alurin Unit Specifications CER> Processor [...] CER> SATA Power and Data Cable CER> VESA mounting screws What I am saying is to make sure that it is indeed a motherboard for a 10th generation Intel CPU. In other words, with Intel CRePUs, it is sometimes possible to insert a previous generation CPU into a motherboard designed for a certain generation CPU, and when used in this state, the phenomenon that Daniel encountered will appear. Of course, we should not do this because the CPU standards are different. CER> Daniel may, perhaps, if the machine doesn't crash too fast, CER> obtain information using "hwinfo" or "inxi". How do we know the CPU socket information? I think the only way is to identify the motherboard. Regards. --- ┏━━┓彡 野宮 賢 mail-to: nomiya @ lake.dti.ne.jp ┃＼／彡 ┗━━┛ "A bachelor’s degree still holds prestige as a ticket to the middle class, but its value has received increasing scrutiny. In the last several years, rising tuition and student loan debt have led more Americans to reconsider an investment in postsecondary education." -- Washington Post --
Hello, In the Message; Subject : Re: hardware(?)-problem with new mini pc Message-ID : <877csa6a66.wl-nomiya@lake.dti.ne.jp> Date & Time: Sun, 11 Jun 2023 10:48:49 +0900 [MN] == Masaru Nomiya <nomiya@lake.dti.ne.jp> has written: [...] MN> How do we know the CPU socket information? The cpu-x command may indicate socket information. In my case; $ cpu-x Your CPU socket is not present in the database ==> Intel(R) Core(TM) i9-9900 CPU @ 3.10GHz, codename: Coffee Lake-R (Core i9) Regards. --- ┏━━┓彡 野宮 賢 mail-to: nomiya @ lake.dti.ne.jp ┃＼／彡 ┗━━┛ "The question of who holds the platform and whether the person or organisation holding it is trustworthy has serious and profound implications in these volatile times. Once trust is broken, it is extremely difficult to restore. It is necessary to diversify in advance." -- Financial Times --
On 2023-06-11 03:48, Masaru Nomiya wrote:
Hello,
In the Message;
Subject : Re: hardware(?)-problem with new mini pc Message-ID : <0f5fd598-8740-1621-e17b-7991e4aeeda5@telefonica.net> Date & Time: Sun, 11 Jun 2023 02:55:16 +0200
[CER] == "Carlos E. R." <robin.listas@telefonica.net> has written:
[...] MN> > Are you sure the motherboard is 10th generation Intel® Core™ i7 MN> > compatible?
CER> There is no information whatsoever about the motherboard at the site.
I felt like that.
CER> The specs are (automatically translated by DeepL):
Thanks.
CER> Alurin Unit Specifications
CER> Processor [...] CER> SATA Power and Data Cable CER> VESA mounting screws
What I am saying is to make sure that it is indeed a motherboard for a 10th generation Intel CPU.
As long as this can be done without altering the product, which may be returned. I know the shop, I buy most of my stuff there. But for me it is almost local, it is one hour trip. It has a technical service, so they can check if the machine is Ok (they seem to be sympathetic to Linux, I have returned stuff that failed on Linux). The other option is to return even if the machine verifies and get another brand. -- Cheers / Saludos, Carlos E. R. (from 15.4 x86_64 at Telcontar)
Hello, In the Message; Subject : Re: hardware(?)-problem with new mini pc Message-ID : <a476d193-0ee9-c583-d7cc-150b2436e8b7@telefonica.net> Date & Time: Sun, 11 Jun 2023 11:29:46 +0200 [CER] == "Carlos E. R." <robin.listas@telefonica.net> has written: [...] MN> > What I am saying is to make sure that it is indeed a motherboard for a MN> > 10th generation Intel CPU. CER> As long as this can be done without altering the product, which CER> may be returned. Sorry, my explanation is sketchy. I'm talking about one possibility, not a decision. CER> I know the shop, I buy most of my stuff there. But for me it is CER> almost local, it is one hour trip. It has a technical service, CER> so they can check if the machine is Ok (they seem to be CER> sympathetic to Linux, I have returned stuff that failed on CER> Linux). The other option is to return even if the machine CER> verifies and get another brand. It's a nice environment. In Japan, using Linux on a PC is a self-imposed responsibility, and there are only two mailing lists that are supposed to help, and both of them are now deserted. Regards. --- ┏━━┓彡 野宮 賢 mail-to: nomiya @ lake.dti.ne.jp ┃＼／彡 ┗━━┛ "No Windows, no gains!" ... "Why, I am wrong?" -- Bill --
Daniel Bauer composed on 2023-06-10 13:52 (UTC+0200):
I just bought a new intel-I7-mini pc (brand of a Spanish shop pccomoponentes, which doesn't exist in internet, so I don't know about the psysical details).
i7-10510U was launched nearly 4 years ago, so is clearly old enough for mature Gnu/Linux support.
I installed OpenSuse 15.5 which went flawless, but later, during the first update, it suddenly shut down and rebooted.
This repeated several times, but the sudden shutdown/reboot occurs after different times in different situations. Because my first thought was that it's a memory problem I booted with memtest86 and let it run for approx. 5 hours (1 full pass plus some more) with no error reported. ... Message from syslogd@localhost at Jun 10 08:41:52 ... kernel:[ 0.281453] mce: [Hardware Error]: CPU 0: Machine Check: 0 Bank 4: be00000000800400
This failure description suggests to me to do what follows expediently with expectation it needs to be returned for exchange or refund due to hardware defect: 1-check if a BIOS update is available 2-make sure applicable firmware is installed 3-If it has only one RAM stick installed, try it in a different slot, and install a matching second. If 2 or more, swap them around. 4-run memtest at least 4 full passes. 1 only is inconclusive. 5-check whether grub linu line addition nomce had any effect. 6-Check with live media of some other distro, e.g. TW. -- Evolution as taught in public schools is, like religion, based on faith, not based on science. Team OS/2 ** Reg. Linux User #211409 ** a11y rocks! Felix Miata
Daniel Bauer wrote:
Hardware event. This is not a software error. CPU 0 BANK 0 TIME 1686379255 Sat Jun 10 08:40:55 2023 MCG status: MCi status: Machine check not valid Corrected error MCA: No Error STATUS 0 MCGSTATUS 0 CPUID Vendor Intel Family 6 Model 142 Step 12 SOCKET 0 APIC 0 microcode ec Hardware event. This is not a software error. CPU 1 BANK 3 MISC 7fad98dd9bb7 ADDR 7fad98dd9bb7 TIME 1686379255 Sat Jun 10 08:40:55 2023 MCG status: MCi status: Uncorrected error Error enabled MCi_MISC register valid MCi_ADDR register valid Processor context corrupt MCA: Internal Timer error STATUS be00000000800400 MCGSTATUS 0 CPUID Vendor Intel Family 6 Model 142 Step 12 SOCKET 0 APIC 2 microcode ec Hardware event. This is not a software error. CPU 0 BANK 4 MISC 0 ADDR 0 MCG status: MCi status: Uncorrected error Error enabled MCi_MISC register valid MCi_ADDR register valid Processor context corrupt MCA: Internal Timer error STATUS be00000000800400 MCGSTATUS 0
The beep is here: https://www.daniel-bauer.com/div/bib.mp4 (begins a 8 seconds, low sound from phone recording, but clear; pushig the power button 8 seconds nothing happens, then come(s) the beep(s), after a second another short beep and then it boots).
My questions: - Can anyone decrypt those mce messages?
I'll offer a guess - I see three errors, one corrected, two uncorrected, although they are reported in different "banks". I have to think that is a memory problem. The beeping you are hearing is almost certainly the BIOS' way of communicating that.
- Is is clear that it is a hardware error or could it be a software thing?
With Machine Checks, it is a hardware issue. I guess I am too late and you have already returned the device, but I would have tried another memory stick or another configuration. Much like what Felix suggested too. Also, your mini PC is most likely made by Xuzhou Venoen, the same one is available under different names - Fanpeec, Weidian etc. Looking at some of the other names, they say max 16Gb memory per slot. It is really poor show that there is no manual with your PC. -- Per Jessen, Zürich (26.6°C) Member, openSUSE Heroes (2016 - present) We're hiring - https://en.opensuse.org/openSUSE:Heroes
Am 16.06.23 um 18:06 schrieb Per Jessen:
Daniel Bauer wrote: ...
My questions: - Can anyone decrypt those mce messages?
I'll offer a guess - I see three errors, one corrected, two uncorrected, although they are reported in different "banks". I have to think that is a memory problem.
The beeping you are hearing is almost certainly the BIOS' way of communicating that.
They sent me a new one. It also beeps, but a bit different :-) I cannot "decode" the beeps as they are fast. I tried to look at it in audacity (installed it for that) but the line is so flat that I also couldn't find out more... So I have no idea about those beeps.
- Is is clear that it is a hardware error or could it be a software thing?
With Machine Checks, it is a hardware issue.
I guess I am too late and you have already returned the device, but I would have tried another memory stick or another configuration. Much like what Felix suggested too.
Yes, they already changed it for a new one. Apart of the beeps it run from beginning (I had the system already installed before on the SSD that I didn't send for exchange). I let it run (without doing nothing) for approx. 3 hours and it didn't reboot. But I will have to make tests with heavy load, because the errors occurred during system update when the computer had a lot to do applying changes. I'll try with some video rendering. To change Memory I'd need other memory bars, which I would have to buy...
Also, your mini PC is most likely made by Xuzhou Venoen, the same one is available under different names - Fanpeec, Weidian etc. Looking at some of the other names, they say max 16Gb memory per slot.
Yes, I was aware that it is something cheap (as, relatively, is the price), put together with what's available in low-price. This new one, for example, has another fan than the last one. On the page of the seller they say 32Gb per slot, but a maximum of 32Gb in total. I have put one 32Gb bar, tried both slots (in the failed machine) with no difference. Hardware Info shows 32Gb.
It is really poor show that there is no manual with your PC.
Yes, not even a list of the used parts, it's a bit disappointing. -- Daniel Bauer photographer Basel Málaga https://www.patreon.com/danielbauer https://www.daniel-bauer.com
Hello, In the Message; Subject : Re: hardware(?)-problem with new mini pc Message-ID : <e385bca2-3387-5f83-c5eb-be8b5ea16082@daniel-bauer.com> Date & Time: Sat, 17 Jun 2023 12:35:05 +0200 [DB] == Daniel Bauer <linux@daniel-bauer.com> has written: DB> Am 16.06.23 um 18:06 schrieb Per Jessen: DB> > Daniel Bauer wrote: DB> ... DB> >> My questions: DB> >> - Can anyone decrypt those mce messages? DB> > DB> > I'll offer a guess - I see three errors, one corrected, two uncorrected, DB> > although they are reported in different "banks". I have to think that DB> > is a memory problem. DB> > DB> > The beeping you are hearing is almost certainly the BIOS' way of DB> > communicating that. DB> They sent me a new one. It also beeps, but a bit different :-) DB> I cannot "decode" the beeps as they are fast. I tried to look at DB> it in audacity (installed it for that) but the line is so flat DB> that I also couldn't find out more... So I have no idea about DB> those beeps. [...] Could you show the result of this? $ cat /sys/devices/virtual/dmi/id/board_{vendor,name,version} Regards & Good Night. --- ┏━━┓彡 Masaru Nomiya mail-to: nomiya @ lake.dti.ne.jp ┃＼／彡 ┗━━┛ "A society bound by e-mail and mobile phones deprives us of the freedom to face ourselves and indulge our fantasies." -- Michael Crichton (Speech in Japan) --
Hello, In the Message; Subject : Re: hardware(?)-problem with new mini pc Message-ID : <87mt0ygu8b.wl-nomiya@lake.dti.ne.jp> Date & Time: Sat, 17 Jun 2023 21:15:48 +0900 [MN] == Masaru Nomiya <nomiya@lake.dti.ne.jp> has written: [...[ MN> Could you show the result of this? MN> $ cat /sys/devices/virtual/dmi/id/board_{vendor,name,version} Since there is no RES, I checked and found that the CPU socket of mini PC for Intel CPU is LGA 1700 (Socket V) This socket is compatible with 12th generation Intel CPUs (BIOS update is required for 13th generation CPUb). However, Daniel reports a 10th generation CPU on his PC, which is hard to believe. It's not surprising that it makes unknown beeping noises. Regards. --- ┏━━┓彡 野宮 賢 mail-to: nomiya @ lake.dti.ne.jpm ┃＼／彡 ┗━━┛ "Bill! You married with Computer. Not with Me!" "No..., with money."
Am 18.06.23 um 01:25 schrieb Masaru Nomiya:
Hello,
In the Message;
Subject : Re: hardware(?)-problem with new mini pc Message-ID : <87mt0ygu8b.wl-nomiya@lake.dti.ne.jp> Date & Time: Sat, 17 Jun 2023 21:15:48 +0900
[MN] == Masaru Nomiya <nomiya@lake.dti.ne.jp> has written:
[...[ MN> Could you show the result of this?
MN> $ cat /sys/devices/virtual/dmi/id/board_{vendor,name,version}
Alurin M3 i7-10510 Default string
Since there is no RES,
Sorry, I had no time to play with that new computer these days. Above is the answer, but I fear it doesn't say a lot... I can' find anything meaningful for "Alurin"...
I checked and found that the CPU socket of mini PC for Intel CPU is
LGA 1700 (Socket V)
This socket is compatible with 12th generation Intel CPUs (BIOS update is required for 13th generation CPUb).
However, Daniel reports a 10th generation CPU on his PC, which is hard to believe.
It's not surprising that it makes unknown beeping noises.
I don't know what socket there is actually, I can't find that information. The sellers page more or less just says Familia Procesador: Intel® Core™ de 10ª Generación Modelo Procesador: Procesador Intel® Core™ I7-10510U Modelo de adaptador gráfico incorporado: Intel® UHD Graphics and that it looks nice and is very good :-)
Regards.
--- ┏━━┓彡 野宮 賢 mail-to: nomiya @ lake.dti.ne.jpm ┃＼／彡 ┗━━┛ "Bill! You married with Computer. Not with Me!" "No..., with money."
-- Daniel Bauer photographer Basel Málaga https://www.patreon.com/danielbauer https://www.daniel-bauer.com
Hello, In the Message; Subject : Re: hardware(?)-problem with new mini pc Message-ID : <15f1b91f-586c-4488-2a23-da2f68b5ac87@daniel-bauer.com> Date & Time: Sun, 18 Jun 2023 10:29:11 +0200 [DB] == Daniel Bauer <linux@daniel-bauer.com> has written: DB> Am 18.06.23 um 01:25 schrieb Masaru Nomiya: [...] MN>> Could you show the result of this? MN>> $ cat /sys/devices/virtual/dmi/id/board_{vendor,name,version} DB> Alurin DB> M3 i7-10510 DB> Default string Thanks. This is it? https://www.pccomponentes.com/alurin-unit-intel-core-i7-10510u Alurin is a Spanish manufacturer, and it seems to be related to the store you bought it from. I also found out that it is widely sold in EU. MN> > Since there is no RES, DB> Sorry, I had no time to play with that new computer these days. Above is the DB> answer, but I fear it doesn't say a lot... I can' find anything DB> meaningful for "Alurin"... My sincere apologies. Please don't mind my language. Anyway, MN> > I checked and found that the CPU socket of mini MN> > PC for Intel CPU is MN> > MN> > LGA 1700 (Socket V) MN> > MN> > This socket is compatible with 12th generation Intel CPUs (BIOS update MN> > is required for 13th generation CPUb). MN> > MN> > However, Daniel reports a 10th generation CPU on his PC, which is hard MN> > to believe. MN> > MN> > It's not surprising that it makes unknown beeping noises. I am wrong on this point. DB> I don't know what socket there is actually, I can't find that DB> information. Did you use cpu-x? DB> The sellers page more or less just says DB> Familia Procesador: Intel® Core™ de 10ª Generación DB> Modelo Procesador: Procesador Intel® Core™ I7-10510U DB> Modelo de adaptador gráfico incorporado: Intel® UHD Graphics I checked this too. What concerns me is that it beeps out of pattern. In Japan, it is well known that an out-of-pattern beep is a sign that the hardware has a serious problem..... Sorry, I can't help you. Regards. --- ┏━━┓彡 野宮 賢 mail-to: nomiya @ lake.dti.ne.jp ┃＼／彡 ┗━━┛ "She continues to deeply divide opinion, nearly a decade after her death in 2013, due to her policies of privatisation, breaking the power of trade unions, and selling off public housing." -- World Is One News --
On 2023-06-18 13:39, Masaru Nomiya wrote:
Hello,
In the Message;
Subject : Re: hardware(?)-problem with new mini pc Message-ID : <15f1b91f-586c-4488-2a23-da2f68b5ac87@daniel-bauer.com> Date & Time: Sun, 18 Jun 2023 10:29:11 +0200
[DB] == Daniel Bauer <linux@daniel-bauer.com> has written:
DB> Am 18.06.23 um 01:25 schrieb Masaru Nomiya: [...] MN>> Could you show the result of this?
MN>> $ cat /sys/devices/virtual/dmi/id/board_{vendor,name,version}
DB> Alurin DB> M3 i7-10510 DB> Default string
Thanks.
This is it?
https://www.pccomponentes.com/alurin-unit-intel-core-i7-10510u
Yes, he posted that very link a week ago. That's the shop he bought it. I also use that shop. -- Cheers / Saludos, Carlos E. R. (from 15.4 x86_64 at Telcontar)
Hello, In the Message; Subject : Re: hardware(?)-problem with new mini pc Message-ID : <f46c8557-efb9-f73e-506c-419c46f7e492@telefonica.net> Date & Time: Sun, 18 Jun 2023 14:00:38 +0200 [CER] == "Carlos E. R." <robin.listas@telefonica.net> has written: MN> > This is it? MN> > MN> > https://www.pccomponentes.com/alurin-unit-intel-core-i7-10510u CER> Yes, he posted that very link a week ago. That's the shop he CER> bought it. I also use that shop. Yes, but I was able to watch it just after. This store's homepage and Alurin's homepage refuse to connect to vivaldi, saying it's dangerous, but you can watch it without any problem? So, I installed seamonkey, and it connected, even though it said it was dangerous. It's a PC related site.... I've never had this experience before. Regards & Good Night. -- ┏━━┓彡 野宮 賢 mail-to: nomiya @ lake.dti.ne.jp ┃＼／彡 ┗━━┛ "No Windows, no gains!" ... "Why, I am wrong?" -- Bill --
On 2023-06-18 14:27, Masaru Nomiya wrote:
Hello,
In the Message;
Subject : Re: hardware(?)-problem with new mini pc Message-ID : <f46c8557-efb9-f73e-506c-419c46f7e492@telefonica.net> Date & Time: Sun, 18 Jun 2023 14:00:38 +0200
[CER] == "Carlos E. R." <robin.listas@telefonica.net> has written:
MN> > This is it? MN> > MN> > https://www.pccomponentes.com/alurin-unit-intel-core-i7-10510u
CER> Yes, he posted that very link a week ago. That's the shop he CER> bought it. I also use that shop.
Yes, but I was able to watch it just after.
This store's homepage and Alurin's homepage refuse to connect to vivaldi, saying it's dangerous, but you can watch it without any problem?
So, I installed seamonkey, and it connected, even though it said it was dangerous.
It's a PC related site....
I've never had this experience before.
The link opens perfectly in Firefox 102.10.0esr <https://www.pccomponentes.com/alurin-unit-intel-core-i7-10510u> works https://alurintech.com/ works. Also tried Firefox 102.11.0esr in Leap 15.5, no problem Something very strange happened when loading "https://alurintech.com/" in 15.5: it said that an update to Firefox started in the background. You'll need to restart firefox to finish the update. And a button appears which seems real enough, except that this is impossible in Leap. The "about" box knows nothing about an update. If I open google.es I get that restart required. The package kit applet is in "refresh cache = never" settings. Nevertheless, I click update on it, and it says there is nothing to update. https://paste.opensuse.org/pastes/38980520de1c -- Cheers / Saludos, Carlos E. R. (from 15.4 x86_64 at Telcontar)
Hello, In the Message; Subject : Re: hardware(?)-problem with new mini pc Message-ID : <52225064-9ed2-3c6e-5ec2-fa35df84eb1d@telefonica.net> Date & Time: Sun, 18 Jun 2023 19:59:42 +0200 [CER] == "Carlos E. R." <robin.listas@telefonica.net> has written: [...] MN> > This store's homepage and Alurin's homepage refuse to connect to MN> > vivaldi, saying it's dangerous, but you can watch it without any MN> > problem? MN> > MN> > So, I installed seamonkey, and it connected, even though it said it MN> > was dangerous. MN> > MN> > It's a PC related site.... MN> > MN> > I've never had this experience before. CER> The link opens perfectly in Firefox 102.10.0esr CER> <https://www.pccomponentes.com/alurin-unit-intel-core-i7-10510u> works CER> https://alurintech.com/ works. CER> Also tried Firefox 102.11.0esr in Leap 15.5, no problem [...] The cause has been found! In short, it is because the site is implementing security enhancements, and there is no way for me to work around it. It is no good if I set the vpn server to the U.S., so it must be repelling access from non-EU countries. If you are close with the shop, maybe they can give you the motherboard info for Danile's mini PC? Regards. --- ┏━━┓彡 野宮 賢 mail-to: nomiya @ lake.dti.ne.jp ┃＼／彡 ┗━━┛ "Tim Cook, the C.E.O. of Apple, said earlier this year that he would not let his nephew join social networks. Bill Gates banned cellphone until his children were teenagers, and Melinda Gates wrote that she wished they had waited even longer. Steve Jobs would not let his young children near iPads." -- The New York Times --
Am 19.06.23 um 02:43 schrieb Masaru Nomiya: ...
If you are close with the shop, maybe they can give you the motherboard info for Danile's mini PC?
I don't think they know very much what they sell :-) I asked some technical questions, but just got a standard mail answer... I have now ordered 2 16GB memories to replace the single 32GB, and see what happens. -- Daniel Bauer photographer Basel Málaga https://www.patreon.com/danielbauer https://www.daniel-bauer.com
Hello, In the Message; Subject : Re: hardware(?)-problem with new mini pc Message-ID : <c749509d-a83c-20f9-b2d6-765f02132334@daniel-bauer.com> Date & Time: Mon, 19 Jun 2023 09:37:04 +0200 [DB] == Daniel Bauer <linux@daniel-bauer.com> has written: DB> Am 19.06.23 um 02:43 schrieb Masaru Nomiya: DB> ... DB> > DB> > If you are close with the shop, maybe they can give you the DB> > motherboard info for Danile's mini PC? DB> > DB> I don't think they know very much what they sell :-) DB> I asked some technical questions, but just got a standard mail DB> answer... I just want to check the cpu slot type, I wrote before. DB> I have now ordered 2 16GB memories to replace the single 32GB, and see what DB> happens. I thought you ran memtest86 on Felix's advice. Even in Japan, BTO PC of shopt are usually sold as single channel. In the Message; Subject : Re: hardware(?)-problem with new mini pc Message-ID : <08dce116-45f6-2556-0af0-665d12c91265@telefonica.net> Date & Time: Mon, 19 Jun 2023 09:48:09 +0200 [CER] == "Carlos E. R." <robin.listas@telefonica.net> has written: [...] CER> That's all the information at the shop site. ALL. Where can I find information on CPU slot type? I mentioned it twice. Regards. --- ┏━━┓彡 野宮 賢 mail-to: nomiya @ lake.dti.ne.jp ┃＼／彡 ┗━━┛ "No Windows, no gains!" ... "Why, I am wrong?" -- Bill --
On 2023-06-19 10:51, Masaru Nomiya wrote:
Hello,
In the Message;
Subject : Re: hardware(?)-problem with new mini pc Message-ID : <c749509d-a83c-20f9-b2d6-765f02132334@daniel-bauer.com> Date & Time: Mon, 19 Jun 2023 09:37:04 +0200
...
In the Message;
Subject : Re: hardware(?)-problem with new mini pc Message-ID : <08dce116-45f6-2556-0af0-665d12c91265@telefonica.net> Date & Time: Mon, 19 Jun 2023 09:48:09 +0200
[CER] == "Carlos E. R." <robin.listas@telefonica.net> has written:
[...] CER> That's all the information at the shop site. ALL.
Where can I find information on CPU slot type? I mentioned it twice.
There isn't any info. Unless https://alurintech.com/ publishes other information. Their documentation is here: https://alurintech.com/soporte/ He bought the "Alurin Unit Intel Core i7-10510U". I see the i7-1255U (probably a laptop), but not the 10510U Daniel could perhaps write to them and ask for the manual. -- Cheers / Saludos, Carlos E. R. (from 15.4 x86_64 at Telcontar)
Hello, In the Message; Subject : Re: hardware(?)-problem with new mini pc Message-ID : <11d94bc3-f246-1a29-059c-f547e317a74f@telefonica.net> Date & Time: Mon, 19 Jun 2023 11:45:05 +0200 [CER] == "Carlos E. R." <robin.listas@telefonica.net> has written: [...] MN> > Where can I find information on CPU slot type? MN> > I mentioned it twice. CER> There isn't any info. CER> Unless https://alurintech.com/ publishes other information. CER> Their documentation is here: CER> https://alurintech.com/soporte/ CER> He bought the "Alurin Unit Intel Core i7-10510U". CER> I see the i7-1255U (probably a laptop), but not the 10510U CER> Daniel could perhaps write to them and ask for the manual. Thanks. I downloaded the file for an i7-1255U (probably a laptop) the other day, hoping it might give me a clue. I unrarred that file and did some research, but found nothing helpful. What I am curious about is this; In the Message; Subject : hardware(?)-problem with new mini pc Message-ID : <f01ceec2-d954-a2da-9802-68eae46f812f@daniel-bauer.com> Date & Time: Sat, 10 Jun 2023 13:52:11 +0200 [DB] == Daniel Bauer <linux@daniel-bauer.com> has written: [...] DB> The beep is here: https://www.daniel-bauer.com/div/bib.mp4 DB> (begins a 8 seconds, low sound from phone recording, but clear; DB> pushig the power button 8 seconds nothing happens, then come(s) DB> the beep(s), after a second another short beep and then it boots). [..] This 1 long 1short beep is indeed unusual, and only IBM BIOS (for lenovo?) has this as one pattern. So I asked "CahtGPT on bing", which has just now become available on Vivaldi, and the answer is; One long tone once, one short tone once: It could be a problem with the main memory, or with the BIOS or the motherboard. Check the memory connection and reboot. Long tone once Short tone twice: It is a connection error between the graphics board and the monitor. I think this is more accurate than you think ... . What do you think? So, one more vote for Felix's advice! Regards. --- ┏━━┓彡 野宮 賢 mail-to: nomiya @ lake.dti.ne.jp ┃＼／彡 ┗━━┛ "Bill! You married with Computer. Not with Me!" "No..., with money."
On 2023-06-19 02:43, Masaru Nomiya wrote:
Hello,
In the Message;
Subject : Re: hardware(?)-problem with new mini pc Message-ID : <52225064-9ed2-3c6e-5ec2-fa35df84eb1d@telefonica.net> Date & Time: Sun, 18 Jun 2023 19:59:42 +0200
[CER] == "Carlos E. R." <robin.listas@telefonica.net> has written:
[...] MN> > This store's homepage and Alurin's homepage refuse to connect to MN> > vivaldi, saying it's dangerous, but you can watch it without any MN> > problem? MN> > MN> > So, I installed seamonkey, and it connected, even though it said it MN> > was dangerous. MN> > MN> > It's a PC related site.... MN> > MN> > I've never had this experience before.
CER> The link opens perfectly in Firefox 102.10.0esr
CER> <https://www.pccomponentes.com/alurin-unit-intel-core-i7-10510u> works
CER> https://alurintech.com/ works.
CER> Also tried Firefox 102.11.0esr in Leap 15.5, no problem [...]
The cause has been found!
In short, it is because the site is implementing security enhancements, and there is no way for me to work around it.
It is no good if I set the vpn server to the U.S., so it must be repelling access from non-EU countries.
I posted that information some days ago, translated - have you forgotten?: The specs are (automatically translated by DeepL): Alurin Unit Specifications Processor Processor Family: 10th Generation Intel® Core™ Processor Family Processor Model: Intel® Core™ I7-10510U processor Embedded Graphics Adapter Model: Intel® UHD Graphics Memory Internal Memory Type: DDR4 SO-DIMM Maximum internal memory: 32GB per Slot (not included) Memory slots: 2x SO-DIMM Storage SSD Disk Form Factor: M.2 2280 SDD Interface: PCI Express 3.0 NVME/SATA Maximum storage capacity: 2TB (not included) Connection Wi-Fi: Yes Wi-Fi Standard: Wi-Fi 4 (802.11b/g/n) Bluetooth: Yes Bluetooth version: 4.0 Ports and Interfaces Number of USB 2.0 ports: 4 Number of USB 3.0 Type A ports: 4 Number of USB 3.1 Type-C ports: 1 Number of HDMI 1.4 ports: 1 Number of DisplayPort 1.2 ports: 1 Number of Ethernet LAN (RJ-45) ports: 2 Microphone input: 1 Headphone outputs: 1 Design Color: Black/Silver VESA mount: Yes, VESA 75x75/100x100 compatible Weight and dimensions Width: 150mm Depth: 135mm Height: 50mm Net Weight: 600g Gross Weight: 1.15kg Package Contents Power transformer HDMI cable SATA Power and Data Cable VESA mounting screws That's all the information at the shop site. ALL. -- Cheers / Saludos, Carlos E. R. (from 15.4 x86_64 at Telcontar)
It's a hardware thing, but as I began the thread, here the latest confusing info: - the mini PC was replaced with a new one of same brand/type, still beeps (different) when switching on (https://www.daniel-bauer.com/div/bip2.mp4 from second 3) it's an American Megatrends Bios - I replaced the single bar 32GB memory with 2 new bars of 16GB - no change :-( - I installed cpu-x, but that doesn't give more information about the motherboard, it's original name seems to have been replaced by "Alurin" Up to now the system works with no errors, but I didn't do a lot. First installed by error OS 15.3, then 15.5 from scratch, both installs without problems. A bit internet, installing apache etc. Tomorrow I'll try to put it a bit on stress rendering a video and see what happens. So what remains are those beeps at switching on that don't seem normal to me. I don't think it is the memory because as well the 32GB bar as the two 16GB bars are new, of different brands, and I can't imagine that they have the same error. I am not sure if I should just live with it and think, ok I have a PC that likes to beep at startup. Or if I should give it back and buy another brand. Or if there are some meaningful tests that tell me if there is an error or not. Well, that's it.... -- Daniel Bauer photographer Basel Málaga https://www.patreon.com/danielbauer https://www.daniel-bauer.com
Hello, In the Message; Subject : Re: hardware(?)-problem with new mini pc Message-ID : <7718627d-213d-9406-2b34-fabde487e26f@daniel-bauer.com> Date & Time: Tue, 20 Jun 2023 14:22:35 +0200 [DB] == Daniel Bauer <linux@daniel-bauer.com> has written: DB> It's a hardware thing, but as I began the thread, here the latest confusing DB> info: DB> - the mini PC was replaced with a new one of same brand/type, still beeps DB> (different) when switching on DB> (https://www.daniel-bauer.com/div/bip2.mp4 from second 3) DB> it's an American Megatrends Bios DB> - I replaced the single bar 32GB memory with 2 new bars of 16GB - DB> no change :-( I suspect motherboard, but can't you do hardware diagnostics through BIOS? Regards & Good Night. --- ┏━━┓彡 野宮 賢 mail-to: nomiya @ lake.dti.ne.jp ┃＼／彡 ┗━━┛ "Bill! You married with Computer. Not with Me!" "No..., with money."
Am 20.06.23 um 15:13 schrieb Masaru Nomiya:
Hello,
In the Message;
Subject : Re: hardware(?)-problem with new mini pc Message-ID : <7718627d-213d-9406-2b34-fabde487e26f@daniel-bauer.com> Date & Time: Tue, 20 Jun 2023 14:22:35 +0200
[DB] == Daniel Bauer <linux@daniel-bauer.com> has written:
DB> It's a hardware thing, but as I began the thread, here the latest confusing DB> info:
DB> - the mini PC was replaced with a new one of same brand/type, still beeps DB> (different) when switching on DB> (https://www.daniel-bauer.com/div/bip2.mp4 from second 3) DB> it's an American Megatrends Bios
DB> - I replaced the single bar 32GB memory with 2 new bars of 16GB - DB> no change :-(
I suspect motherboard, but can't you do hardware diagnostics through BIOS?
Regards & Good Night.
Hardware diagnositics in BIOS only shows Processor temperature and fan speed... -- Daniel Bauer photographer Basel Málaga https://www.patreon.com/danielbauer https://www.daniel-bauer.com
Hello, In the Message; Subject : Re: hardware(?)-problem with new mini pc Message-ID : <da97b865-df6c-2e35-0d7f-3ab789e766cb@daniel-bauer.com> Date & Time: Tue, 20 Jun 2023 16:26:19 +0200 [DB] == Daniel Bauer <linux@daniel-bauer.com> has written: DB> Am 20.06.23 um 15:13 schrieb Masaru Nomiya: [...] MN> > I suspect motherboard, but can't you do hardware diagnostics through MN> > BIOS? DB> Hardware diagnositics in BIOS only shows Processor temperature DB> and fan speed... Really? How about this? $ sudo dmidecode | grep -B 2 Stat Regards. --- ┏━━┓彡 野宮 賢 mail-to: nomiya @ lake.dti.ne.jp ┃＼／彡 ┗━━┛ "The question of who holds the platform and whether the person or organisation holding it is trustworthy has serious and profound implications in these volatile times. Once trust is broken, it is extremely difficult to restore. It is necessary to diversify in advance." -- Financial Times --
Hello, In the Message; Subject : Re: hardware(?)-problem with new mini pc Message-ID : <7718627d-213d-9406-2b34-fabde487e26f@daniel-bauer.com> Date & Time: Tue, 20 Jun 2023 14:22:35 +0200 [DB] == Daniel Bauer <linux@daniel-bauer.com> has written: [...] DB> - the mini PC was replaced with a new one of same brand/type, still beeps DB> (different) when switching on DB> (https://www.daniel-bauer.com/div/bip2.mp4 from second 3) DB> it's an American Megatrends Bios DB> - I replaced the single bar 32GB memory with 2 new bars of 16GB - DB> no change :-( [...] In the first bib.mp4, the beep sound was 1 long 1 short, but with memory replacement, the beeps changed to "pi, shurushururu". I couldn't figure out what "pi shurushururu" sounded like. I found out that the first pi sound means that the PC has booted up normally, and the "shurushururu" sound is not a beep sound, but is coming from the rotating device, and there is no shurushururu beep sound. So, I can assume that the PC is now in a normal state after the memory replacement, but does it have any rotating devices? Regards. --- ┏━━┓彡 野宮 賢 mail-to: nomiya @ lake.dti.ne.jp ┃＼／彡 ┗━━┛ "No Windows, no gains!" ... "Why, I am wrong?" -- Bill --
Am 22.06.23 um 03:10 schrieb Masaru Nomiya:
... [...] DB> - the mini PC was replaced with a new one of same brand/type, still beeps DB> (different) when switching on DB> (https://www.daniel-bauer.com/div/bip2.mp4 from second 3) DB> it's an American Megatrends Bios
DB> - I replaced the single bar 32GB memory with 2 new bars of 16GB - DB> no change :-( [...]
In the first bib.mp4, the beep sound was 1 long 1 short, but with memory replacement, the beeps changed to "pi, shurushururu".
I couldn't figure out what "pi shurushururu" sounded like.
I found out that the first pi sound means that the PC has booted up normally, and the "shurushururu" sound is not a beep sound, but is coming from the rotating device, and there is no shurushururu beep sound.
So, I can assume that the PC is now in a normal state after the memory replacement, but does it have any rotating devices?
Just for information: Yes, I think (hope) the new PC is working as should, despite of the beep... I let if resize a video with ffmpeg -i aFishCalledWanda.avi -vf scale=1080:-1 -threads 0 -preset veryslow -crf 18 -movflags +faststart wanda.mp4 which should used it at the max. It run perfectly. To be even more mean with it, and although gkrellm showed nearly 100% usage of all cores I used Yast to install a large application plus surfed the internet with firefox, all at the same time. The processors got hot (98 - 100°C), but it worked fine. Then I encrypted a new external 8TB disk and am installing ext4 file system on a single 8TB partition with mkfs.ext4 -c L, which runs since 14:23h and is at 97.5% right now with the processors at 54°C. For my knowledge this is quite a heavy stress test and it passed. So I hope the case is solved. Thanks everybody for the input! Daniel -- Daniel Bauer photographer Basel Málaga https://www.patreon.com/danielbauer https://www.daniel-bauer.com
participants (7)
-
Carl Hartung -
Carlos E. R. -
Daniel Bauer -
Felix Miata -
James Knott -
Masaru Nomiya -
Per Jessen