William H Lugg wrote:

I acquired a copy of the SuSE 9.3 dual layer DVD and tried to install it on my 64-bit machine. In the process it hung trying to figure out what my current (9.2) configuration was. A second time it hung during boot, after the kernel had loaded. Deciding that the DVD was bad, I complained to the supplier and they graciously sent me another copy without further question. I tried it, but it did the same thing.

I then got to thinking that maybe it was a bad DVD drive. I went to my other machine, also at 9.2 (32-bit machine this time), at the time and it did the update without a hitch. So, I came back to the 64-bit machine and tried to look at the DVD contents. Konqueror hung trying to open it. I then booted into that other OS and tried to look at it with Explorer, expecting that it would fail also, providing further evidence that the drive is bad. Well, it worked fine. So, now I'm left scratching my head. The 9.2 dual layer DVD works fine also.

Does anybody have any thoughts as to what might be causing the problem here? Is it just a flaky DVD? (FWIW, the 32-bit machine is running an HP 300i DVD writer while the 64-bit machine is running an HP 400i.) Is there a boot option that might help me get past this?

Thanks.

maybe need a firm ware update for the drive ? -- Hans hanskrueger@adelphia.net