Mozilla crashes when sending an email
Hi, Has anyone had a similar problem ? Mozilla mail used to work OK. After upgrading to 1.4-7 sending e-mails has become difficult. Enigmail also istalled. Usually Mozilla crashes on every second attempt to send. I have to log out and log in, start Mozilla and try to send the email again (I have learned to save it as draft). It then works on the second or sometimes third attempt. This is the third attempt ..... -- John
John Sved wrote:
Hi,
Has anyone had a similar problem ?
Mozilla mail used to work OK. After upgrading to 1.4-7 sending e-mails has become difficult.
Enigmail also istalled.
Usually Mozilla crashes on every second attempt to send. I have to log out and log in, start Mozilla and try to send the email again (I have learned to save it as draft). It then works on the second or sometimes third attempt.
This is the third attempt .....
-- John
I'm trying to understand this a bit more. When you run mozilla from the command line, do you get any messages? Have you looked in /var/log/messages for anything that might be related?
expatriate wrote:
I'm trying to understand this a bit more. When you run mozilla from the command line, do you get any messages? Have you looked in /var/log/messages for anything that might be related?
Nothing related to Mozilla in /var/log/messages From the command line >mozilla starts it OK i.e. no messades. - John
John Sved wrote:
expatriate wrote:
I'm trying to understand this a bit more. When you run mozilla from the command line, do you get any messages? Have you looked in /var/log/messages for anything that might be related?
Nothing related to Mozilla in /var/log/messages
From the command line >mozilla starts it OK i.e. no messades.
- John
How about when it fails, does mozilla just go away or does it write an error before returning your shell prompt? Have you tried moving your .mozilla out of the way, and starting fresh to see if that helps? Jim -- Jim Bonnet Technical Account Manager The SCO Group 831-427-6809
How about when it fails, does mozilla just go away or does it write an error before returning your shell prompt? Have you tried moving your .mozilla out of the way, and starting fresh to see if that helps?
Jim
When it fails Mozilla freezes. The sending message progress window can be dragged and leaves a trail. The rest of Mozilla is frozen and not responsive. It writes no error message in the shell. The bulk of the messages are to do with enigmail -- probably processing incoming emails. What do you mean "try moving your .mozilla out of the way" ? I would rather not tough that folder as it has vital information. This is the third attempt to send this email. -- John
ah: "When it fails Mozilla freezes. The sending message progress window can be dragged and leaves a trail. The rest of Mozilla is frozen and not responsive." I believe that to be some sort of networking problem that I have seen in mozilla in the past.. Are you sure your DNS is functioning properly and that things are ssmmooooth on you net? Also- understand about removing .moz... but it is safe to move it out of the way.. Have seen many instances where "something" gets corrupted in there and starting over helps.. You can always move your bookmarks, etc back in to your new .moz one at a time if needed to figure out whats broke.. But I think your situation sounds like a networking issue. cheers- Jim On Tue, 2003-10-07 at 09:59, John Sved wrote:
How about when it fails, does mozilla just go away or does it write an error before returning your shell prompt? Have you tried moving your .mozilla out of the way, and starting fresh to see if that helps?
Jim
When it fails Mozilla freezes. The sending message progress window can be dragged and leaves a trail. The rest of Mozilla is frozen and not responsive.
It writes no error message in the shell. The bulk of the messages are to do with enigmail -- probably processing incoming emails.
What do you mean "try moving your .mozilla out of the way" ? I would rather not tough that folder as it has vital information.
This is the third attempt to send this email.
-- John
John Sved wrote:
Hi,
Has anyone had a similar problem ?
Mozilla mail used to work OK. After upgrading to 1.4-7 sending e-mails has become difficult.
Enigmail also istalled.
Usually Mozilla crashes on every second attempt to send. I have to log out and log in, start Mozilla and try to send the email again (I have learned to save it as draft). It then works on the second or sometimes third attempt.
This is the third attempt .....
-- John
I had the same problem after I installed the spell checker. I removed the package and had to make a backup of my preferences; And reinstall; -- Micxz
I had the same problem after I installed the spell checker. I removed the package and had to make a backup of my preferences; And reinstall;
-- Micxz
I will try this. Can you please say how or what to do to " make a backup of my preferences; And reinstall;" i.e. which files and where ? Second attempt to send this email. -- John
John Sved wrote:
I had the same problem after I installed the spell checker. I removed the package and had to make a backup of my preferences; And reinstall;
-- Micxz
I will try this. Can you please say how or what to do to " make a backup of my preferences; And reinstall;"
i.e. which files and where ?
Second attempt to send this email.
-- John
In your home directory you will find a folder called ".mozilla" MOVE this folders to OLD-mozilla or somewere safe; Then delete the package with yast and add it again (worded for me), or try the restore option (this did not work in my case). Then after you done you may: cp OLD-mozilla/{username}/{random_code}/bookmarks.html .mozilla/{username}/{random_code}/ Be sure to change {username} and {random_code} with your paths. And you have your bookmarks back for example. -- Micxz
Thanks for the suggestion. I tried it but had to revert to the original .mozilla. Using Mozilla 1.4-7 My .mozilla is complicated by many email addresses that I maintain and some legacy folders that probably could be safely deleted. When I deleted mozilla-mail and reinstalled it there was a problem with the new mozilla recognizing my user profile. Perhaps I have to completely remove all mozilla components. So I have been suffering crashes when sending emails. I have also checked the outgoing mailbox settings. There has been some odd behaviour that I think was caused by the provider of the mail box. The netwook configuration including DNS has not been altered. Third attempt to send this ........ -- John Micxz wrote:
John Sved wrote:
I had the same problem after I installed the spell checker. I removed the package and had to make a backup of my preferences; And reinstall;
-- Micxz
I will try this. Can you please say how or what to do to " make a backup of my preferences; And reinstall;"
i.e. which files and where ?
Second attempt to send this email.
-- John
In your home directory you will find a folder called ".mozilla" MOVE this folders to OLD-mozilla or somewere safe;
Then delete the package with yast and add it again (worded for me), or try the restore option (this did not work in my case).
Then after you done you may: cp OLD-mozilla/{username}/{random_code}/bookmarks.html .mozilla/{username}/{random_code}/
Be sure to change {username} and {random_code} with your paths. And you have your bookmarks back for example.
-- Micxz
Upgrading to Mozilla 1.5-0 seems to have fixed the problems. Another problem was that attachments were somehow scrambled and failed to be opened. Micxz wrote:
John Sved wrote:
I had the same problem after I installed the spell checker. I removed the package and had to make a backup of my preferences; And reinstall;
-- Micxz
I will try this. Can you please say how or what to do to " make a backup of my preferences; And reinstall;"
i.e. which files and where ?
Second attempt to send this email.
-- John
In your home directory you will find a folder called ".mozilla" MOVE this folders to OLD-mozilla or somewere safe;
Then delete the package with yast and add it again (worded for me), or try the restore option (this did not work in my case).
Then after you done you may: cp OLD-mozilla/{username}/{random_code}/bookmarks.html .mozilla/{username}/{random_code}/
Be sure to change {username} and {random_code} with your paths. And you have your bookmarks back for example.
-- Micxz
participants (4)
-
expatriate -
Jim Bonnet -
John Sved -
Micxz