[opensuse] A "WONTFIX" Bug #338930
I'm more than a little disappointed in Bugzilla.Novell. After several run ins, I'm a little concerned that the focus there may be more on closing bugs than on fixing them. See Bug #338930 if you are interested. The most concerning part was that as of the time of close, it wasn't clear from the conversation that anyone ever took the time to figure out what the actual problem was before they obviously figured out not to fix it. I was kind of surprised getting that type of a response from suse? -- David C. Rankin, J.D., P.E. Rankin Law Firm, PLLC 510 Ochiltree Street Nacogdoches, Texas 75961 Telephone: (936) 715-9333 Facsimile: (936) 715-9339 www.rankinlawfirm.com -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Tue, Nov 06, 2007 at 01:13:13AM -0600, David C. Rankin wrote:
I'm more than a little disappointed in Bugzilla.Novell. After several run ins, I'm a little concerned that the focus there may be more on closing bugs than on fixing them. See Bug #338930 if you are interested.
The most concerning part was that as of the time of close, it wasn't clear from the conversation that anyone ever took the time to figure out what the actual problem was before they obviously figured out not to fix it.
I was kind of surprised getting that type of a response from suse?
You did not read nor did you follow Stefans helpful comments, especially https://bugzilla.novell.com/show_bug.cgi?id=338930#c11 So if you were not helpful, why do you expect us to be so? ciao, Marcus -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
You did not read nor did you follow Stefans helpful comments, especially https://bugzilla.novell.com/show_bug.cgi?id=338930#c11
So if you were not helpful, why do you expect us to be so? I am interested in this thread because I have an ATI card but haven't yet installed 10.3 on the PC that has the ATI card. I tried reading
Marcus Meissner wrote: the above link but I don't follow it well. Am I correct in understanding that the greyed out 3D selection will not be fixed because he is using an unsupported driver? Didn't he say that the same happens with the driver included with the distribution? Damon Register -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Tuesday 06 November 2007 12:25:02 Damon Register wrote:
Marcus Meissner wrote:
You did not read nor did you follow Stefans helpful comments, especially https://bugzilla.novell.com/show_bug.cgi?id=338930#c11
So if you were not helpful, why do you expect us to be so?
I am interested in this thread because I have an ATI card but haven't yet installed 10.3 on the PC that has the ATI card. I tried reading the above link but I don't follow it well. Am I correct in understanding that the greyed out 3D selection will not be fixed because he is using an unsupported driver? Didn't he say that the same happens with the driver included with the distribution?
Please read more carefully. The answer was that 3D for that card was only supported with the radeon driver. I don't see anything in there that suggests that he ever tried with that driver. The sax log shows that it also used fglrx There were two suggestions, try with "radeon" driver or with "radeonold". I don't see that either was tested Anders -- Madness takes its toll -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Damon Register wrote:
You did not read nor did you follow Stefans helpful comments, especially https://bugzilla.novell.com/show_bug.cgi?id=338930#c11
So if you were not helpful, why do you expect us to be so? I am interested in this thread because I have an ATI card but haven't yet installed 10.3 on the PC that has the ATI card. I tried reading
Marcus Meissner wrote: the above link but I don't follow it well. Am I correct in understanding that the greyed out 3D selection will not be fixed because he is using an unsupported driver? Didn't he say that the same happens with the driver included with the distribution?
The problem here is that there are two issues. The first is the greyed out 3D button in SaX2. The second is the lockups. The first is the result of not using the openSUSE package. SaX2 depends on information that the openSUSE RPM provides, but the homespun ATI RPM doesn't. It doesn't know if the card supports 3D, so it doesn't offer the option. The second is, unfortunately, a problem that openSUSE developers don't have the ability to fix. This is one of the problems with using proprietary binary-only drivers. We don't know what the driver is doing and so we can't debug it. Even in cases where the problem isn't graphics related at all, we'll usually decline to debug kernel lockups when fglrx or nvdia are loaded. This case is especially clear since it's directly related to the graphics driver itself. We don't have the source so we can't fix it. Since you've been able to reproduce it with ATI's driver directly, please report the problem upstream to ATI. All Novell can do is what we've already been doing: Convince ATI to release specs and open source drivers. To address Damon's concerns, I'm sure we'd be hearing many more complaints if ATI drivers simply didn't work at all on openSUSE. I have a ThinkPad t60p with an ATI chip and it's working for me. - -Jeff - -- Jeff Mahoney SUSE Labs -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.4-svn0 (GNU/Linux) Comment: Using GnuPG with SUSE - http://enigmail.mozdev.org iD8DBQFHMJWuLPWxlyuTD7IRAuAdAJ4ms3ZYtqdanSD7sc2LYnAr0BbXWgCfUpyw bIiq4WsOp5QTZuoVJrqmZWo= =i0dv -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Jeff Mahoney wrote:
To address Damon's concerns, I'm sure we'd be hearing many more complaints if ATI drivers simply didn't work at all on openSUSE. I have a ThinkPad t60p with an ATI chip and it's working for me.
Oops, I misspoke here. I ended up having to use an older version of fglrx on the t60p, since the newest version removed support for the chip. Another shortcoming of using binary-only drivers. - -Jeff - -- Jeff Mahoney SUSE Labs -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.4-svn0 (GNU/Linux) Comment: Using GnuPG with SUSE - http://enigmail.mozdev.org iD8DBQFHMMltLPWxlyuTD7IRAujmAJsEHdVt2cY8VSQwlfNO8huyUZ316QCfQXuS 2i8UjwZVQbpeynxqBILAYO0= =Wzy3 -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Marcus Meissner wrote:
On Tue, Nov 06, 2007 at 01:13:13AM -0600, David C. Rankin wrote:
I'm more than a little disappointed in Bugzilla.Novell. After several run ins, I'm a little concerned that the focus there may be more on closing bugs than on fixing them. See Bug #338930 if you are interested.
The most concerning part was that as of the time of close, it wasn't clear from the conversation that anyone ever took the time to figure out what the actual problem was before they obviously figured out not to fix it.
I was kind of surprised getting that type of a response from suse?
You did not read nor did you follow Stefans helpful comments, especially https://bugzilla.novell.com/show_bug.cgi?id=338930#c11
So if you were not helpful, why do you expect us to be so?
ciao, Marcus
Well, in polite response, you did not read, NOR did your follow-up on comment #14, where you would see I have already installed the suse drivers! Marcus, you guys do good work and I don't mean to shoot the team, but in this instance, and several others recently (Broken Rescue - to name one) real opportunities to fix problems and better the distro seem to be falling through the cracks. The point to be made, for the benefit of the distro, is that there is a significant bug that relates to Toshiba laptops running the Mobility Radeon 9600/9700 chipset that does not simply need to be brushed aside with a precatory "WONTFIX". The bug was not there in 10.2 because this very same laptop ran wonderfully, logged out properly and would reboot properly without hanging. Is I stated earlier, I stand ready and willing to once again strip all fglrx drivers from the system and reinstall them in whatever manner you think might help. I want to help figure out what is causing this bug. But instead of further discourse to fully explore and diagnose the BUG someone took it upon themself to "RESOLVE" the bug with a "WONTFIX". And yes, I stand by my post. There is a problem when bugs are being closed and not fixed. Especially when it is apparent that the bug is being closed before anyone has been able to diagnose or understand exactly what the bug is. Now, shall we try again? Will you reopen Bug #338930? -- David C. Rankin, J.D., P.E. Rankin Law Firm, PLLC 510 Ochiltree Street Nacogdoches, Texas 75961 Telephone: (936) 715-9333 Facsimile: (936) 715-9339 www.rankinlawfirm.com -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
David C. Rankin wrote:
I'm more than a little disappointed in Bugzilla.Novell. After several run ins, I'm a little concerned that the focus there may be more on closing bugs than on fixing them. See Bug #338930 if you are interested.
The most concerning part was that as of the time of close, it wasn't clear from the conversation that anyone ever took the time to figure out what the actual problem was before they obviously figured out not to fix it.
I was kind of surprised getting that type of a response from suse?
Excellent job Guys. After reopening the Bug, the bug was fully diagnosed and found to be a bug in Radeon r300 DRI driver as well as several other library problems. While it will have to be fixed for a later release, the problem is now fully understood. -- David C. Rankin, J.D., P.E. Rankin Law Firm, PLLC 510 Ochiltree Street Nacogdoches, Texas 75961 Telephone: (936) 715-9333 Facsimile: (936) 715-9339 www.rankinlawfirm.com -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
participants (5)
-
Anders Johansson -
Damon Register -
David C. Rankin -
Jeff Mahoney -
Marcus Meissner