Re: [opensuse] Hotel Router drops Wifi connection
On Wed, 2012-08-29 at 23:27 +0200, Hans Witvliet wrote:
On Tue, 2012-08-28 at 13:29 -0400, Mark Misulich wrote:
<snip>
Any ideas about what I might try to get linux working well?
Are you sure it doesn't just need a keepalive? Does it drop you in the middle of traffic as well?
Often just keeping the connection busy is enough
Anders
I forgot to mention in my previous reply that if I connect with Windows, the connection can remain dormant for hours and as soon as I reinitiate browsing there is an immediate response. The wireless connection stays active the whole time. The windows wireless connection is never dropped as the suse wireless connection is.
does that also happen if you do a ping in the background? So that you have continuously network traffic?
hw Yes, it does still drop offline even while pinging.
Also, I tried to get a static IP from the tech services guy, and it still dropped offline. I am gone from the hotel now, but if anyone has any better ideas post back and I will try them the next time I get to that hotel. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 08/31/2012 05:56 PM, Mark Misulich wrote:
On Wed, 2012-08-29 at 23:27 +0200, Hans Witvliet wrote:
On Tue, 2012-08-28 at 13:29 -0400, Mark Misulich wrote:
<snip>
Any ideas about what I might try to get linux working well?
Are you sure it doesn't just need a keepalive? Does it drop you in the middle of traffic as well?
Often just keeping the connection busy is enough
Anders
I forgot to mention in my previous reply that if I connect with Windows, the connection can remain dormant for hours and as soon as I reinitiate browsing there is an immediate response. The wireless connection stays active the whole time. The windows wireless connection is never dropped as the suse wireless connection is.
does that also happen if you do a ping in the background? So that you have continuously network traffic?
hw Yes, it does still drop offline even while pinging.
Also, I tried to get a static IP from the tech services guy, and it still dropped offline.
I am gone from the hotel now, but if anyone has any better ideas post back and I will try them the next time I get to that hotel.
It seems as if this is a generally mysterious phenomenon. Personally, I would try to observe and record activity using a separate system and a wifi monitoring tool like kismet to record interactions between the hotel's AP and both your Linux and Windows boxen then looking for differences in the traffic in wireshark. There could be something in the Windows box traffic that is not present in the Linux box traffic. Or if there is no difference, it could indicate a problem with the hardware, driver or something else on the Linux box. And one thing I've seen happening on Windows XP boxen is that they sometimes try to renew DHCP leases very frequently. Sometimes as often as every 5 seconds, IIRC. Having to do with broken DHCP on certain routers or something. jd -- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On Friday, August 31, 2012 08:56:59 PM Mark Misulich wrote:
On Wed, 2012-08-29 at 23:27 +0200, Hans Witvliet wrote:
On Tue, 2012-08-28 at 13:29 -0400, Mark Misulich wrote:
<snip>
Any ideas about what I might try to get linux working well?
Are you sure it doesn't just need a keepalive? Does it drop you in the middle of traffic as well?
Often just keeping the connection busy is enough
Anders
I forgot to mention in my previous reply that if I connect with Windows, the connection can remain dormant for hours and as soon as I reinitiate browsing there is an immediate response. The wireless connection stays active the whole time. The windows wireless connection is never dropped as the suse wireless connection is.
does that also happen if you do a ping in the background? So that you have continuously network traffic?
hw
Yes, it does still drop offline even while pinging.
Also, I tried to get a static IP from the tech services guy, and it still dropped offline.
I am gone from the hotel now, but if anyone has any better ideas post back and I will try them the next time I get to that hotel.
Sure this comments come too late now. However it most probably will come on other scenarios. Do you mentioned what kind of Wireless Network Adapter your Laptop uses? Did you mention what Wireles Network Driver your Laptop is using right now? I think these answers may be very useful to determine or isolate where this issue come from. Regards, -- Ricardo Chung | Panama Linux & FOSS Ambassador openSUSE Projects -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On Sat, 2012-09-01 at 12:48 -0500, Ricardo Chung wrote:
I am gone from the hotel now, but if anyone has any better ideas post back and I will try them the next time I get to that hotel.
Sure this comments come too late now. However it most probably will come on other scenarios.
Do you mentioned what kind of Wireless Network Adapter your Laptop uses? Did you mention what Wireles Network Driver your Laptop is using right now?
I think these answers may be very useful to determine or isolate where this issue come from.
Regards, -- Ricardo Chung | Panama Linux & FOSS Ambassador openSUSE Projects
The laptop has a Realtek rtl8192se wireless card, and uses the driver built into the kernel. Previously I downloaded and installed the realtek linux driver for this wireless card, but now it is preinstalled in the Kernel. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Any ideas about what I might try to get linux working well?
Are you sure it doesn't just need a keepalive? Does it drop you in the middle of traffic as well?
Often just keeping the connection busy is enough
Anders
I forgot to mention in my previous reply that if I connect with Windows, the connection can remain dormant for hours and as soon as I reinitiate browsing there is an immediate response. The wireless connection stays active the whole time. The windows wireless connection is never dropped as the suse wireless connection is.
does that also happen if you do a ping in the background? So that you have continuously network traffic?
hw
Yes, it does still drop offline even while pinging.
Also, I tried to get a static IP from the tech services guy, and it still dropped offline.
I am gone from the hotel now, but if anyone has any better ideas post back and I will try them the next time I get to that hotel.
Sure this comments come too late now. However it most probably will come on other scenarios.
Hi, I hope that you guys have good memories, as I am restarting this thread after some time. The problem was that at one hotel the wireless dropped offline about every ten seconds or so, using any 11.4, 12.1, 12.2 version of opensuse. Tech support was no help, so I asked the list. But it wasn't resolved and I left the hotel anyways. In the meantime, since I last posted on this, I am having a similar problem at a second hotel. I wrote their customer service, and the head IT guy from the hotel chain replied by email. He replied: "Please contact me at the number below when you arrive so we can ensure that your Linux machine is whitelisted (bypassed) for the duration of your stay. Lastly, would you mind sharing the Internet Web Browser you use and your version of Linux?" Naturally, I was curious as to why this was happening, so I wrote back and asked that question. His reply: "Our gateway is provided by AT&T Wi-Fi Services; we generally do not have any issues with Linux machines being forced to re-authenticate before the specified duration. The best way to resolve this is to contact me the next time you get onsite, so we can monitor the gateway to see if, why and how it may drop your Network Interface Card’s Media Access Control (MAC) address." So I am making some small headway, but am not scheduled to return to that city and hotel for about 3 weeks. Unless someone here can figure out what is happening from his replies, I will have to wait and post the answer after working with him. I am hoping that whatever is going on at this hotel will give me an idea how to fix the problem at hotel where I originally had the problem. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On Fri, Sep 28, 2012 at 5:57 PM, Mark Misulich <munguanaweza@gmail.com> wrote:
In the meantime, since I last posted on this, I am having a similar problem at a second hotel. I wrote their customer service, and the head IT guy from the hotel chain replied by email. He replied:
"Please contact me at the number below when you arrive so we can ensure that your Linux machine is whitelisted (bypassed) for the duration of your stay.
Lastly, would you mind sharing the Internet Web Browser you use and your version of Linux?"
Naturally, I was curious as to why this was happening, so I wrote back and asked that question. His reply:
"Our gateway is provided by AT&T Wi-Fi Services; we generally do not have any issues with Linux machines being forced to re-authenticate before the specified duration.
The best way to resolve this is to contact me the next time you get onsite, so we can monitor the gateway to see if, why and how it may drop your Network Interface Card’s Media Access Control (MAC) address."
While I'm afraid I don't have an answer to your issue, I'm curious where this hotel is, or at least which chain it is. I'm floored that you've been able to get such helpful feedback from a hotel for your Linux connectivity issue! That's a place I'd like to take my business! -- Chris -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On Sat, 2012-10-06 at 12:42 -0500, Christofer C. Bell wrote:
On Fri, Sep 28, 2012 at 5:57 PM, Mark Misulich <munguanaweza@gmail.com> wrote:
In the meantime, since I last posted on this, I am having a similar problem at a second hotel. I wrote their customer service, and the head IT guy from the hotel chain replied by email. He replied:
"Please contact me at the number below when you arrive so we can ensure that your Linux machine is whitelisted (bypassed) for the duration of your stay.
Lastly, would you mind sharing the Internet Web Browser you use and your version of Linux?"
Naturally, I was curious as to why this was happening, so I wrote back and asked that question. His reply:
"Our gateway is provided by AT&T Wi-Fi Services; we generally do not have any issues with Linux machines being forced to re-authenticate before the specified duration.
The best way to resolve this is to contact me the next time you get onsite, so we can monitor the gateway to see if, why and how it may drop your Network Interface Card’s Media Access Control (MAC) address."
While I'm afraid I don't have an answer to your issue, I'm curious where this hotel is, or at least which chain it is. I'm floored that you've been able to get such helpful feedback from a hotel for your Linux connectivity issue! That's a place I'd like to take my business!
-- Chris
Hi Chris, This particular hotel that where I had the connectivity issue is the Salt Lake City Downtown Hilton. However, the head of IT that responded to me is over all Hiltons nationwide. It might be hard for me to get in touch with him, as I usually arrive in Salt Lake City late in the evening, and leave at 4:40am. I expect he works normal 8-5 hours. But, maybe something will work out eventually if I get a day there in between travels. The original hotel where I had the problem that occasioned the start of this thread was the Westin in downtown Indianapolis. I travel all over the world for work, and these are the only two hotels where I have a problem connecting. It seems to be something in their wireless setup that is causing a problem if the operating system isn't Windows. Neither the Hilton's nor the Westin's phone-call technical support could help me, as they only support Mac & Windows. I am hoping to gain enough knowledge of what is going on by dealing with the Hilton IT guy that I can apply it to the issue with the Westin the next time that I am there,too. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
participants (4)
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Christofer C. Bell -
j debert -
Mark Misulich -
Ricardo Chung