USB / kpilotDaemon / usbserial failure
Hotsyncing my Palm Tungsten T via USB to my Linux machine has been spotty at best. Sometimes I can sync just fine and other times the entire USB hotplug system locks up solid and I can't even shut down properly (hard reset required). Tried j-pilot, kpilot and pilot-xfer and all seem to suffer the same problems. Could be a hotplug specific thing too because the USB scanner often won't talk to Linux? My newbie eyes reading the log message suggests it is a visor or usbserial problem and not hotplug. Here is a snapshot from the /var/log/messages -- Sep 23 10:32:52 linux kernel: usb.c: registered new driver usbdevfs Sep 23 10:32:52 linux kernel: usb.c: registered new driver hub Sep 23 10:32:52 linux kernel: usb-uhci.c: $Revision: 1.275 $ time 19:05:30 Aug 6 2003 Sep 23 10:32:52 linux kernel: usb-uhci.c: High bandwidth mode enabled Sep 23 10:32:52 linux kernel: usb-uhci.c: USB UHCI at I/O 0xe000, IRQ 5 Sep 23 10:32:52 linux kernel: usb-uhci.c: Detected 2 ports Sep 23 10:32:52 linux kernel: usb.c: new USB bus registered, assigned bus number 1 Sep 23 10:32:52 linux kernel: hub.c: USB hub found Sep 23 10:32:52 linux kernel: hub.c: 2 ports detected Sep 23 10:32:52 linux kernel: usb-uhci.c: USB UHCI at I/O 0xdc00, IRQ 5 Sep 23 10:32:52 linux kernel: usb-uhci.c: Detected 2 ports Sep 23 10:32:52 linux kernel: usb.c: new USB bus registered, assigned bus number 2 Sep 23 10:32:52 linux kernel: hub.c: USB hub found Sep 23 10:32:52 linux kernel: hub.c: 2 ports detected Sep 23 10:32:52 linux kernel: usb-uhci.c: v1.275:USB Universal Host Controller Interface driver Sep 23 10:32:52 linux kernel: uhci.c: USB Universal Host Controller Interface driver v1.1 Sep 23 10:32:52 linux kernel: hub.c: new USB device 00:11.3-2, assigned address 2 Sep 23 10:32:52 linux kernel: hub.c: USB hub found Sep 23 10:32:52 linux kernel: hub.c: 4 ports detected Sep 23 10:32:52 linux kernel: mice: PS/2 mouse device common for all mice Sep 23 10:32:52 linux kernel: hub.c: new USB device 00:11.3-2.3, assigned address 3 Sep 23 10:32:52 linux kernel: usb.c: USB device 3 (vend/prod 0x3f0/0x101) is not claimed by any active driver. Sep 23 10:32:52 linux kernel: hub.c: new USB device 00:11.3-2.4, assigned address 4 Sep 23 10:32:52 linux kernel: usb.c: USB device 4 (vend/prod 0x781/0x830) is not claimed by any active driver. Sep 23 10:33:05 linux kernel: Initializing USB Mass Storage driver... Sep 23 10:33:05 linux kernel: usb.c: registered new driver usb-storage Sep 23 10:33:05 linux kernel: scsi1 : SCSI emulation for USB Mass Storage devices Sep 23 10:33:05 linux kernel: Vendor: SanDisk Model: ImageMate CF-SD1 Rev: 0100 Sep 23 10:33:05 linux kernel: Type: Direct-Access ANSI SCSI revision: 02 Sep 23 10:33:05 linux kernel: Vendor: SanDisk Model: ImageMate CF-SD3 Rev: 0100 Sep 23 10:33:05 linux kernel: Type: Direct-Access ANSI SCSI revision: 02 Sep 23 10:33:05 linux kernel: Attached scsi removable disk sda at scsi1, channel 0, id 0, lun 0 Sep 23 10:33:05 linux kernel: Attached scsi removable disk sdb at scsi1, channel 0, id 0, lun 1 Sep 23 10:33:05 linux kernel: sda : READ CAPACITY failed. [ MMC stuff deleted ] Sep 23 10:33:09 linux kernel: usb.c: registered new driver serial Sep 23 10:33:09 linux kernel: usbserial.c: USB Serial support registered for Generic Sep 23 10:33:09 linux kernel: usbserial.c: USB Serial Driver core v1.4 Sep 23 10:34:50 linux kernel: hub.c: new USB device 00:11.3-2.1, assigned address 5 Sep 23 10:34:50 linux kernel: usb.c: USB device 5 (vend/prod 0x830/0x60) is not claimed by any active driver. Sep 23 10:34:54 linux kernel: usbserial.c: USB Serial support registered for Handspring Visor / Palm 4.0 / Clié 4.x Sep 23 10:34:54 linux kernel: usbserial.c: Handspring Visor / Palm 4.0 / Clié 4.x converter detected Sep 23 10:34:54 linux kernel: Unable to handle kernel NULL pointer dereference at virtual address 00000018 Sep 23 10:34:54 linux kernel: printing eip: Sep 23 10:34:54 linux kernel: d1560632 Sep 23 10:34:54 linux kernel: *pde = 00000000 Sep 23 10:34:54 linux kernel: Oops: 0000 2.4.20-4GB-athlon #1 Wed Aug 6 18:27:52 UTC 2003 Sep 23 10:34:54 linux kernel: CPU: 0 Sep 23 10:34:54 linux kernel: EIP: 0010:[<d1560632>] Tainted: P Sep 23 10:34:54 linux kernel: EFLAGS: 00010046 Sep 23 10:34:54 linux kernel: eax: 00000000 ebx: 00000000 ecx: 00000000 edx: 00000300 Sep 23 10:34:54 linux kernel: esi: 00000246 edi: cc88b400 ebp: ffffffea esp: cdd63eb4 Sep 23 10:34:54 linux kernel: ds: 0018 es: 0018 ss: 0018 Sep 23 10:34:54 linux kernel: Process kpilotDaemon (pid: 2926, stackpage=cdd63000) Sep 23 10:34:54 linux kernel: Stack: 00000000 000001f0 cdf6bdc0 cc88b41c cc88b474 c5fd89d6 cc88b41c d154e000 Sep 23 10:34:54 linux kernel: cdc6f140 00000000 d00b5000 00000000 d16c89c0 c01c6d61 d00b5000 cdc6f340 Sep 23 10:34:54 linux kernel: cdd63f38 00000000 d16c89c0 0000000a 00000400 c01c38c0 d00b5000 d16c89c0 Sep 23 10:34:54 linux kernel: Call Trace: [usbcore:usb_devfs_handle+31560610/161222634] [normal_poll+369/400] [tty_poll+112/144] [do_select+483/544] [sys_select+743/1248] Sep 23 10:34:54 linux kernel: Call Trace: [<c5fd89d6>] [<c01c6d61>] [<c01c38c0>] [<c01574d3>] [<c0157827>] Sep 23 10:34:54 linux kernel: [system_call+51/56] Sep 23 10:34:54 linux kernel: [<c0108e67>] Sep 23 10:34:54 linux kernel: Modules: [(visor:<d1560060>:<d1562628>)] [(usbserial:<c5fd8060>:<c5fdcc7c>)] Sep 23 10:34:54 linux kernel: Code: 83 78 18 8d 0f 44 da 41 83 f9 17 7e e6 56 9d 8b 35 a0 25 56 Sep 23 10:34:57 linux kernel: usb_control/bulk_msg: timeout Sep 23 10:34:57 linux kernel: visor.c: visor_startup - error getting connection information Sep 23 10:34:57 linux insmod: Using /lib/modules/2.4.20-4GB-athlon/kernel/drivers/usb/serial/visor.o Sep 23 10:34:57 linux insmod: Symbol version prefix '' Sep 23 10:34:57 linux kernel: usbserial.c: Handspring Visor / Palm 4.0 / Clié 4.x converter now attached to ttyUSB0 (or usb/tts/0 for devfs) Sep 23 10:34:57 linux kernel: usbserial.c: Handspring Visor / Palm 4.0 / Clié 4.x converter now attached to ttyUSB1 (or usb/tts/1 for devfs) Sep 23 10:34:57 linux kernel: usbserial.c: USB Serial support registered for Sony Clié 3.5 Sep 23 10:34:57 linux kernel: visor.c: USB HandSpring Visor, Palm m50x, Sony Clié driver v1.6 Sep 23 10:34:57 linux kernel: usb-uhci.c: interrupt, status 2, frame# 876 Sep 23 10:34:57 linux /etc/hotplug/usb.agent[2988]: Warning: invalid config descriptor Sep 23 10:34:57 linux /etc/hotplug/usb.agent[2988]: Config 0 descriptor too long, truncating Sep 23 10:34:57 linux /etc/hotplug/usb.agent[2988]: Warning: invalid config descriptor Sep 23 10:34:57 linux /etc/hotplug/usb.agent[2988]: Config 0 descriptor too long, truncating Sep 23 10:34:57 linux /etc/hotplug/usb.agent[2988]: Warning: invalid config descriptor Sep 23 10:34:57 linux /etc/hotplug/usb.agent[2988]: Config 0 descriptor too long, truncating Sep 23 10:34:57 linux /etc/hotplug/usb.agent[2988]: Warning: invalid config descriptor Sep 23 10:34:57 linux /etc/hotplug/usb.agent[2988]: Config 0 descriptor too long, truncating Sep 23 10:34:57 linux /etc/hotplug/usb.agent[2988]: Warning: invalid config descriptor Sep 23 10:34:57 linux /etc/hotplug/usb.agent[2988]: Config 0 descriptor too long, truncating -- ------------------------------------- Alex Doll alex.doll@agdconsulting.ca IT Consulting - Mineral Process Engineer http://www.agdconsulting.ca ----------------------------------------
In a previous message, Alex Doll <alex.doll@agdconsulting.ca> wrote:
Hotsyncing my Palm Tungsten T via USB to my Linux machine has been spotty at best. Sometimes I can sync just fine and other times the entire USB hotplug system locks up solid and I can't even shut down properly (hard reset required).
I had a similar problem on my old PC. Changing to a new PC (not for that reason, of course!) with the same SuSE installation, I have no problems. This suggests to me that you might have either a hardware problem or a driver issue. Not terribly helpful, I'm afraid! John -- John Pettigrew Headstrong Games john@headstrong-games.co.uk Fun : Strategy : Price http://www.headstrong-games.co.uk/ Board games that won't break the bank
Hotsyncing my Palm Tungsten T via USB to my Linux machine has been spotty at best. Sometimes I can sync just fine and other times the entire USB hotplug system locks up solid and I can't even shut down properly (hard reset required).
I had a similar problem on my old PC. Changing to a new PC (not for that reason, of course!) with the same SuSE installation, I have no problems. This suggests to me that you might have either a hardware problem or a driver issue. Not terribly helpful, I'm afraid!
John
How many USB ports did you have... did the new machine use the same hub or did that change? Hardware problems don't sound right because I don't experience any of these symptoms in 'that other operating system'. Must be something causing the hotplugging services to freeze. -AD
In a previous message, Alex Doll <alex.doll@agdconsulting.ca> wrote:
How many USB ports did you have... did the new machine use the same hub or did that change?
Everything was the same except for the PC. That's why I decided my problem was either hardware or a driver issue.
Hardware problems don't sound right because I don't experience any of these symptoms in 'that other operating system'. Must be something causing the hotplugging services to freeze.
I had no obvious problems in Windows either. Which is why I suspect it's not so much faulty hardware as poorly supported/nonstandard hardware. Although the new PC is (obviously) newer than the old one, everything works perfectly now! I know it's not a lot of consolation, but it *should* work fine, so it's either a hardware fault (unlikely, as you say) or drivers. Perhaps you could try the latest version of the USB stack and drivers? John -- John Pettigrew Headstrong Games john@headstrong-games.co.uk Fun : Strategy : Price http://www.headstrong-games.co.uk/ Board games that won't break the bank
On Wednesday 24 September 2003 02:38, John Pettigrew wrote:
I know it's not a lot of consolation, but it *should* work fine, so it's either a hardware fault (unlikely, as you say) or drivers. Perhaps you could try the latest version of the USB stack and drivers?
John
Hi John Looks like kPilot was the problem. I've uninstalled kPilot and as I type am syncing with jpilot. Works fine (today at least :-> ). -AD -- ------------------------------------- Alex Doll alex.doll@agdconsulting.ca IT Consulting - Mineral Process Engineer http://www.agdconsulting.ca ----------------------------------------
In a previous message, Alex Doll <alex.doll@agdconsulting.ca> wrote:
Looks like kPilot was the problem. I've uninstalled kPilot and as I type am syncing with jpilot. Works fine (today at least :-> ).
Well, that's good! (You had said that pilot-link and jpilot were suffering the same problem - glad to hear that they got fixed, because it's much easier to sort software than hardware/driver issues!) John -- John Pettigrew Headstrong Games john@headstrong-games.co.uk Fun : Strategy : Price http://www.headstrong-games.co.uk/ Board games that won't break the bank
On Wednesday 24 September 2003 09:20, John Pettigrew wrote:
In a previous message, Alex Doll <alex.doll@agdconsulting.ca> wrote:
Looks like kPilot was the problem. I've uninstalled kPilot and as I type am syncing with jpilot. Works fine (today at least :-> ).
Well, that's good! (You had said that pilot-link and jpilot were suffering the same problem - glad to hear that they got fixed, because it's much easier to sort software than hardware/driver issues!)
John
They both were, but kpilot installed an extra file that caused the kernel USB subsystem to kack: kpilotDaemon. Once I uninstalled kpilot, this daemon was removed from the system and the hotplugging log file no longer shows usb system stopping. -AD -- ------------------------------------- Alex Doll alex.doll@agdconsulting.ca IT Consulting - Mineral Process Engineer http://www.agdconsulting.ca ----------------------------------------
In a previous message, Alex Doll <alex.doll@agdconsulting.ca> wrote:
kpilot installed an extra file that caused the kernel USB subsystem to kack: kpilotDaemon. Once I uninstalled kpilot, this daemon was removed from the system and the hotplugging log file no longer shows usb system stopping.
Yikes! Still, JPilot's better anyway :-) John -- John Pettigrew Headstrong Games john@headstrong-games.co.uk Fun : Strategy : Price http://www.headstrong-games.co.uk/ Board games that won't break the bank
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John Pettigrew