Hi, I am looking for a little education via this email. I have found when I go on trips that I often can't send email, and once I have a problem I can't send email again until I get back home and send email from there. I seem to be able to send email on trips until it hits a snag, usually in certain countries, then it won't work in countries where it otherwise would to send email. I am using Thunderbird on OSuse 10.3, but I tried Vista with windows mail and thunderbird and get the same results. When it fails, I get a message like this: An error occurred sending mail: The mail server sent an incorrect greeting: SBL-XBL restriction: See http://www.spamhaus.org/query/bl?ip=216.123.124.120. So I checked and found this instruction: Outbound Email Policy of The Spamhaus Project for this IP range: This IP range has been identified by Spamhaus as not meeting our policy for IPs which should deliver 'direct-to-mx' mail to PBL users. Important: If you are using any normal email software such as Outlook, Entourage, Thunderbird, Apple Mail, and you are being blocked by this Spamhaus PBL listing when you try to send email, the reason is simply that you need to turn on "SMTP Authentication" in your email software settings (Tools : Accounts : Properties : Outgoing Mail Server : check "My server requires authentication"). If you do not know how to do this, ask your Internet Service Provider for help with "SMTP Authentication". I checked my settings per this instruction, and found that they were already correct: SMTP authentication
From MozillaZine Knowledge Base
If your ISP or e-mail service provider requires SMTP authentication for outgoing mail, you will need to use the "Use name and password" option for that SMTP server. Note: SMTP authentication has nothing to do with using a secure connection or any preferences in your POP or IMAP settings. To set up Thunderbird (or SeaMonkey) to use authentication with your SMTP server: * Go to "Tools -> Account Settings -> Outgoing Server (SMTP)". (If using SeaMonkey: go to "Edit -> Mail & Newsgroup Account Settings -> Outgoing Server (SMTP)".) * Select the server and press the Edit... button. * Check the "Use name and password" option. * Add your username. Your username might be your full e-mail address (e.g., "johndoe@example.com") or only the part before the "@" ("johndoe"), depending on your service provider; check with them which is correct. * Click "OK". Thunderbird will ask you for your password the first time you send email and you can optionally save it at that time. Even though the setting seems to be correct, it doesn't work. Would someone have an idea what is wrong? Thanks, Mark -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Saturday 01 November 2008 07:59:17 Mark Misulich wrote:
I am looking for a little education via this email. I have found when I go on trips that I often can't send email, and once I have a problem I can't send email again until I get back home and send email from there.
It is usual for an ISP to check whether mail originates from an account that it recognises as its own. When you are away from home you are usually attempting to send from a different domain and IP, so it rejects the mail (probably someone will correct the technical details, but that's the general idea). The solution is to have a second smtp account set up which is not ISP- dependent. I use gmail for this. When away from home I simply set the gmail smtp account as the default sending one, and switch back when I get home. HTH Anne
Anne Wilson wrote:
On Saturday 01 November 2008 07:59:17 Mark Misulich wrote:
I am looking for a little education via this email. I have found when I go on trips that I often can't send email, and once I have a problem I can't send email again until I get back home and send email from there.
It is usual for an ISP to check whether mail originates from an account that it recognises as its own. When you are away from home you are usually attempting to send from a different domain and IP, so it rejects the mail (probably someone will correct the technical details, but that's the general idea).
The solution is to have a second smtp account set up which is not ISP- dependent. I use gmail for this. When away from home I simply set the gmail smtp account as the default sending one, and switch back when I get home.
My ISP permits off network SMTP mail, but only by using port 587 instead of 25. I regularly send email from work that way. -- Use OpenOffice.org http://www.openoffice.org -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Anne Wilson wrote:
The solution is to have a second smtp account set up which is not ISP- dependent. I use gmail for this. When away from home I simply set the gmail smtp account as the default sending one, and switch back when I get home.
I travel around the world for a living and back this suggestion entirely. I buy my email services from mail.com, and that includes smtp access from anywhere, which I use by default, falling back to gmail for smtp when I am having trouble. There is the question of gmail archiving all your outgoing mail. Some people think this is good, others get frightened. mail.com has been getting increasingly expensive, but the service and technical backup is personal and rapid. No connection etc. Bob H -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Robert E A Harvey wrote:
Anne Wilson wrote:
The solution is to have a second smtp account set up which is not ISP- dependent. I use gmail for this. When away from home I simply set the gmail smtp account as the default sending one, and switch back when I get home.
I travel around the world for a living and back this suggestion entirely. I buy my email services from mail.com, and that includes smtp access from anywhere, which I use by default, falling back to gmail for smtp when I am having trouble.
There is the question of gmail archiving all your outgoing mail. Some people think this is good, others get frightened.
mail.com has been getting increasingly expensive, but the service and technical backup is personal and rapid. No connection etc.
Bob H
As I mentioned in another note, I can send off network with my ISP and they also offer web mail access. -- Use OpenOffice.org http://www.openoffice.org -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Saturday 01 November 2008 02:59:17 am Mark Misulich wrote:
Would someone have an idea what is wrong?
Probably your ISP 2nd and higher level support personnel, will know and be able to help. Once the ISP disables access to account only call from home can remove lock. Not bad idea for average Joe, where attempt to use domestic mail account from international IP is probably hack attempt, but it hurts people like you. -- Regards, Rajko -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Mark Misulich wrote:
...
Outbound Email Policy of The Spamhaus Project for this IP range:
Note that I know nothing about Spamhaus...
... Important: If you are using any normal email software such as Outlook, Entourage, Thunderbird, Apple Mail, and you are being blocked by this Spamhaus PBL listing when you try to send email, the reason is simply that you need to turn on "SMTP Authentication" in your email software settings (Tools : Accounts : Properties : Outgoing Mail Server : check "My server requires authentication"). If you do not know how to do this, ask your Internet Service Provider for help with "SMTP Authentication".
... I checked my settings per this instruction, and found that they were already correct:
But did you actually call your ISP for help with the problem? You may need to be persistent to get above the bottom-feeders who likely know nothing about such things. John Perry -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Sat, Nov 1, 2008 at 10:34 AM, John E. Perry
Mark Misulich wrote:
...
Outbound Email Policy of The Spamhaus Project for this IP range:
Note that I know nothing about Spamhaus...
... Important: If you are using any normal email software such as Outlook, Entourage, Thunderbird, Apple Mail, and you are being blocked by this Spamhaus PBL listing when you try to send email, the reason is simply that you need to turn on "SMTP Authentication" in your email software settings (Tools : Accounts : Properties : Outgoing Mail Server : check "My server requires authentication"). If you do not know how to do this, ask your Internet Service Provider for help with "SMTP Authentication".
... I checked my settings per this instruction, and found that they were already correct:
But did you actually call your ISP for help with the problem? You may need to be persistent to get above the bottom-feeders who likely know nothing about such things.
John Perry
Further, smtp authentication is not always enough. Especially weak authentication methods that involve something like pop before smtp. The OP needs to be using SSL because some of these things like Spamhaus flag based on sender's IP range, and If you happen to stay in a hotel that got tagged for spamming you get blocked by your own smtp server based on IP from which you connected, authenticated or not, especially at the more clueless ISPs. Gmail as a smtp with a "reply to" header is the best idea for a traveler who has to deal with an smtp server not under their own control. -- ----------JSA--------- Someone stole my tag line, so now I have this rental. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
participants (7)
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Anne Wilson -
James Knott -
John Andersen -
John E. Perry -
Mark Misulich -
Rajko M. -
Robert E A Harvey