On 10/14/2012 03:33 PM, Ken Schneider - openSUSE wrote:

On 10/14/2012 03:35 PM, Duaine Hechler pecked at the keyboard and wrote:

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ATTN:

I can understand your frustration but this is NOT the proper place for your personal rants.

Apology, it is partially a rant - and - an informational message. Duaine -- Duaine Hechler Piano, Player Piano, Pump Organ Tuning, Servicing & Rebuilding Reed Organ Society Member Florissant, MO 63034 (314) 838-5587 dahechler@att.net www.hechlerpianoandorgan.com -- Home & Business user of Linux - 11 years -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

End of rant and informational - because - some of you just don't get the point. On 10/14/2012 08:11 PM, Noel Butler wrote:

On Sun, 2012-10-14 at 14:35 -0500, Duaine Hechler wrote:

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I PURCHASED AN INSPIRON 910 OFF OF EBAY - WITH NO KNOWLEDGE OF THE PREVIOUS OWNER.

DELL HAS - 6 TIMES - REFUSED TO HELP ME ANSWER A - SHOULD BE - COMMON KNOWLEDGE QUESTION.

HOW DO I TURN ON THE FUNCTION KEYS (F1-F10) WITHIN WINDOWS XP.

WTF has this got to do with Linux - let alone opensuse...

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I HAVE GOTTEN HUNG UP ON 3 TIMES.

AND UNTIL I CAN GET THE ORIGINAL OWNERS' INFO (NAME, ADDRESS, ETC) TO TRANSFER THE OWNERSHIP IN MY NAME - THEY ARE - PLAIN - OUT - REFUSING - TO TALK TO ME.

Perfectly reasonable, why should a business support someone they have no contract with to help, someone has to pay for THEIR time, they are a business, not a charity.

...

Duaine Hechler

-- Duaine Hechler Piano, Player Piano, Pump Organ Tuning, Servicing & Rebuilding Reed Organ Society Member Florissant, MO 63034 (314) 838-5587 dahechler@att.net www.hechlerpianoandorgan.com -- Home & Business user of Linux - 11 years -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

On 10/14/2012 09:53 PM, Patrick Shanahan wrote:

* Duaine Hechler [10-14-12 22:37]:

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End of rant and informational - because - some of you just don't get the point.

On 10/14/2012 08:11 PM, Noel Butler wrote:

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On Sun, 2012-10-14 at 14:35 -0500, Duaine Hechler wrote:

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I PURCHASED AN INSPIRON 910 OFF OF EBAY - WITH NO KNOWLEDGE OF THE PREVIOUS OWNER.

DELL HAS - 6 TIMES - REFUSED TO HELP ME ANSWER A - SHOULD BE - COMMON KNOWLEDGE QUESTION.

HOW DO I TURN ON THE FUNCTION KEYS (F1-F10) WITHIN WINDOWS XP.

WTF has this got to do with Linux - let alone opensuse...

...

I HAVE GOTTEN HUNG UP ON 3 TIMES.

AND UNTIL I CAN GET THE ORIGINAL OWNERS' INFO (NAME, ADDRESS, ETC) TO TRANSFER THE OWNERSHIP IN MY NAME - THEY ARE - PLAIN - OUT - REFUSING - TO TALK TO ME.

Perfectly reasonable, why should a business support someone they have no contract with to help, someone has to pay for THEIR time, they are a business, not a charity.

...

Duaine Hechler

-- Duaine Hechler Piano, Player Piano, Pump Organ Tuning, Servicing & Rebuilding Reed Organ Society Member Florissant, MO 63034 (314) 838-5587 dahechler@att.net www.hechlerpianoandorgan.com -- Home & Business user of Linux - 11 years So, lacking common courtesy, you declair executive privilege over your off-topic post and proclaim that it no longer exists?

Perhaps more consideration will be taken in the future. I just tired of getting into arguments on this list when an argument was not intended or warranted.

And to try to be rational, I was merely expressing that unless a Dell product is "registered" in the "proper" owners name, you will get absolutely no help from them. And if you have no idea of the previous owner, you are screwed again. Even though, the question and answer is "not" owner specific and should be part of some sort of help area on their website. Duaine -- Duaine Hechler Piano, Player Piano, Pump Organ Tuning, Servicing & Rebuilding Reed Organ Society Member Florissant, MO 63034 (314) 838-5587 dahechler@att.net www.hechlerpianoandorgan.com -- Home & Business user of Linux - 11 years -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

On Sun, 14 Oct 2012 22:01:17 -0500 Duaine Hechler wrote:

On 10/14/2012 09:53 PM, Patrick Shanahan wrote:

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* Duaine Hechler [10-14-12 22:37]:

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End of rant and informational - because - some of you just don't get the point.

On 10/14/2012 08:11 PM, Noel Butler wrote:

...

On Sun, 2012-10-14 at 14:35 -0500, Duaine Hechler wrote:

...

I PURCHASED AN INSPIRON 910 OFF OF EBAY - WITH NO KNOWLEDGE OF THE PREVIOUS OWNER.

DELL HAS - 6 TIMES - REFUSED TO HELP ME ANSWER A - SHOULD BE - COMMON KNOWLEDGE QUESTION.

HOW DO I TURN ON THE FUNCTION KEYS (F1-F10) WITHIN WINDOWS XP.

WTF has this got to do with Linux - let alone opensuse...

...

I HAVE GOTTEN HUNG UP ON 3 TIMES.

AND UNTIL I CAN GET THE ORIGINAL OWNERS' INFO (NAME, ADDRESS, ETC) TO TRANSFER THE OWNERSHIP IN MY NAME - THEY ARE - PLAIN - OUT - REFUSING - TO TALK TO ME.

Perfectly reasonable, why should a business support someone they have no contract with to help, someone has to pay for THEIR time, they are a business, not a charity.

...

Duaine Hechler

-- Duaine Hechler Piano, Player Piano, Pump Organ Tuning, Servicing & Rebuilding Reed Organ Society Member Florissant, MO 63034 (314) 838-5587 dahechler@att.net www.hechlerpianoandorgan.com -- Home & Business user of Linux - 11 years So, lacking common courtesy, you declair executive privilege over your off-topic post and proclaim that it no longer exists?

Perhaps more consideration will be taken in the future. I just tired of getting into arguments on this list when an argument was not intended or warranted.

And to try to be rational, I was merely expressing that unless a Dell product is "registered" in the "proper" owners name, you will get absolutely no help from them. And if you have no idea of the previous owner, you are screwed again. Even though, the question and answer is "not" owner specific and should be part of some sort of help area on their website.

Duaine

Hi Duaine, To begin with, your post really should be on a windows list or forum. That said, I have had several dealings with Dell and found them courteous and helpful, even when discussing Linux installs and problems. If someone came to you with problems with an organ bought elsewhere, how long would you offer free advice? Also, did you get the original install disk with the laptop? Dell is required to provide one if the REGISTERED CUSTOMER requests one. Depending on the length of time since you bought the laptop, you might be able to obtain the sellers name from Ebays customer resolution center. Tom -- “What we do for ourselves dies with us. What we do for others and the world remains and is immortal.” Albert Pine -- Tom Taylor - retired penguin AMD Phenom II x4 955 -- 4GB RAM -- 2x1.5TB sata2 openSUSE 12.1x86_64 openSUSE 12.2x86_64 KDE 4.7.2, FF 7.0 KDE 4.9.1, FF 15.0 claws-mail 3.8.0 registered linux user 263467 linxt-At-comcast-DoT-net -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

2012. október 15. 12:15 napon Linda Walsh írta:

Thomas Taylor wrote:

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On Sun, 14 Oct 2012 22:01:17 -0500 Duaine Hechler wrote:

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On 10/14/2012 09:53 PM, Patrick Shanahan wrote:

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* Duaine Hechler [10-14-12 22:37]:

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End of rant and informational - because - some of you just don't get the point.

---

Oh, but you don't get the point.

You show up at the DMV with a car and try to register it without the previous owner signing over the pink slip and you wonder why they won't help you and then complain about it on an unrelated list?

How bright do you think you look?

Did you buy support with the computer?

If not, then why would you think they would support you? Right now, you need to prove you own the computer and didn't purchase stolen goods.

You cannot compare a car to a laptop. First, the owner of the car is important for legal reasons, like license plate, involvement in accident, traffic offense, etc. Second, not the seller or car maker requires that info, it's the government (not taking into account warranty period). I completely understand Duaine. IMO the support should go with the equipment whoever is the owner. It should be enough to give a serial number or other ID printed on the device to satisfy the seller/supporter that the customer is eligible for the support. I can't either understand Dell's attitude. Such a big company could even give support to someone who is not officially eligible. They wouldn't be poorer. As for the offtopic subject: it really does not belong to openSUSE list, but since Duaine is member of this list and not a dell list or windows list he turned to this list. I understand this. However I doubt that his action will be very efficient. Istvan -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Patrick Shanahan wrote:

* Istvan Gabor [10-15-12 12:40]: ...

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As for the offtopic subject: it really does not belong to openSUSE list, but since Duaine is member of this list and not a dell list or windows list he turned to this list. I understand this. However I doubt that his action will be very efficient.

So, using the same logic it would be prudent for Duaine to search/question the best possible birth-control regimen for his wife?

Pure and simple: Off-Topic, ie: Does Not Belong Here!

Not quite the same. One cannot run linux on birth-control pills, but one /can/ do so on a Dell laptop. I agree that questions about XP are off-topic, but a general remark about Dell support being difficult is not quite so off-topic and a warning to those who might consider a Dell box. -- Tony Alfrey tonyalfrey@earthlink.net "I'd Rather Be Sailing" -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

* Duaine Hechler [10-15-12 13:39]:

On 10/15/2012 12:21 PM, Patrick Shanahan wrote:

...

...

As for the offtopic subject: it really does not belong to openSUSE list, but since Duaine is member of this list and not a dell list or windows list he turned to this list. I understand this. However I doubt that his action will be very efficient. So, using the same logic it would be prudent for Duaine to search/question

* Istvan Gabor [10-15-12 12:40]: ... the best possible birth-control regimen for his wife?

Pure and simple: Off-Topic, ie: Does Not Belong Here!

Patrick, agreed. However, there has been, probably, thousands of off topic posts on this list - like political, etc.

IMHO, it seems I get chastised the worst. Just sayin'

ah, you suffer paranoia But *you* do *deserve* "equal admonition", in spite of your lengthy sig. see http://en.opensuse.org/openSUSE:Mailing_list_netiquette#Signatures and http://en.opensuse.org/openSUSE:Mailing_list_netiquette#Use_bottom-posting_o... and http://en.opensuse.org/openSUSE:Mailing_list_netiquette#Off_topic_content -- (paka)Patrick Shanahan Plainfield, Indiana, USA HOG # US1244711 http://wahoo.no-ip.org Photo Album: http://wahoo.no-ip.org/gallery2 http://en.opensuse.org openSUSE Community Member Registered Linux User #207535 @ http://linuxcounter.net -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

On 10/15/2012 02:52 PM, Carlos E. R. wrote:

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1

On 2012-10-15 19:35, Duaine Hechler wrote:

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On 10/15/2012 12:21 PM, Patrick Shanahan wrote:

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Pure and simple: Off-Topic, ie: Does Not Belong Here!

Patrick, agreed. However, there has been, probably, thousands of off topic posts on this list - like political, etc.

IMHO, it seems I get chastised the worst. Just sayin' There are other ways, more polite, more informative, of doing it. Like not shouting.

- -- Cheers / Saludos,

Unfortunately, to the list, it is taken as shouting, to me, and as intended, as making a point. At any rate, I apologize, it was taken from my Facebook post with cut/paste. Duaine -- Duaine Hechler Piano, Player Piano, Pump Organ - Tuning, Servicing & Rebuilding (314) 838-5587 / dahechler@att.net / www.hechlerpianoandorgan.com Home & Business user of Linux - 12 years -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

On 17/10/12 00:09, Patrick Shanahan wrote:

* Duaine Hechler [10-15-12 17:45]:

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On 10/15/2012 02:52 PM, Carlos E. R. wrote:

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On 2012-10-15 19:35, Duaine Hechler wrote:

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On 10/15/2012 12:21 PM, Patrick Shanahan wrote:

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Pure and simple: Off-Topic, ie: Does Not Belong Here!

Patrick, agreed. However, there has been, probably, thousands of off topic posts on this list - like political, etc.

IMHO, it seems I get chastised the worst. Just sayin' There are other ways, more polite, more informative, of doing it. Like not shouting. Unfortunately, to the list, it is taken as shouting, to me, and as intended, as making a point. "Unfortunately", in spite of your extended time here you have little understanding of acceptable email "netiquette". Email in all-caps is considered shouting period, not *just* on this list.

...

At any rate, I apologize, it was taken from my Facebook post with cut/paste. What does "taken from my Facebook ..." have to do with *anything*?

Oh Patrick, give it away! You have created a mountain out of a molehill and wasted more space and time than Duaine has with his little post. BC -- Using openSUSE 12.2 x86_64 KDE 4.9.2 & kernel 3.6.2.2 on a system with- AMD FX 8-core 3.6/4.2GHz processor 16GB PC14900/1866MHz Quad Channel Corsair "Vengeance" RAM Gigabyte AMD3+ m/board; Gigabyte nVidia GTX550Ti 1GB DDR5 GPU -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org