[opensuse] USB3 drive not recognized
Hi, I recently purchased a Seagate STDT4000200 Backup Plus Desktop drive. When I boot the laptop with the drive connected, all is fine (AFAICT). But when I boot the laptop without the drive and plug it in later, the drive is not recognized. More, when I shutdown the laptop with the drive plugged in, the laptop does not shutdown fully. Any suggestions where to look for clues ? cat /proc/partitions gives nothing for the drive when plugged in later. journalctl -f is silent when plugging in the drive. Thanks, Koenraad -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
21.02.2016 20:46, Koenraad Lelong пишет:
Hi,
I recently purchased a Seagate STDT4000200 Backup Plus Desktop drive. When I boot the laptop with the drive connected, all is fine (AFAICT). But when I boot the laptop without the drive and plug it in later, the drive is not recognized. More, when I shutdown the laptop with the drive plugged in, the laptop does not shutdown fully.
Any suggestions where to look for clues ? cat /proc/partitions gives nothing for the drive when plugged in later. journalctl -f is silent when plugging in the drive.
dmesg output when it works and when it does not work would be useful. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Op 21-02-16 om 18:50 schreef Andrei Borzenkov:
21.02.2016 20:46, Koenraad Lelong пишет:
Hi,
I recently purchased a Seagate STDT4000200 Backup Plus Desktop drive. When I boot the laptop with the drive connected, all is fine (AFAICT). But when I boot the laptop without the drive and plug it in later, the drive is not recognized. More, when I shutdown the laptop with the drive plugged in, the laptop does not shutdown fully.
Any suggestions where to look for clues ? cat /proc/partitions gives nothing for the drive when plugged in later. journalctl -f is silent when plugging in the drive.
dmesg output when it works and when it does not work would be useful.
Hi, I'm sorry I didn't respond sooner, but my daughter had the drive with her. This is when the drive is plugged in when booting : http://paste.opensuse.org/12605314 This is when I plug the drive into the laptop affer it booted up, so it doesn't work : [21459.310524] usb 1-1.4.2: new high-speed USB device number 8 using ehci-pci [21459.478137] usb 1-1.4.2: New USB device found, idVendor=0bc2, idProduct=ab36 [21459.478143] usb 1-1.4.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [21459.478146] usb 1-1.4.2: Product: Backup+ Desk [21459.478149] usb 1-1.4.2: Manufacturer: Seagate [21459.478151] usb 1-1.4.2: SerialNumber: NA7DPQJ8 [21459.493494] usbcore: registered new interface driver usb-storage [21459.495001] scsi6 : uas [21459.495850] scsi 6:0:0:0: Direct-Access Seagate Backup+ Desk 0511 PQ: 0 ANSI: 6 [21459.497654] sd 6:0:0:0: Attached scsi generic sg2 type 0 [21466.317311] sd 6:0:0:0: uas_eh_abort_handler ffff88022f27b7c0 tag 1, inflight: CMD [21469.317642] scsi host6: uas_eh_task_mgmt: ABORT TASK timed out [21469.317718] sd 6:0:0:0: uas_eh_device_reset_handler [21469.317723] scsi host6: uas_eh_task_mgmt: LOGICAL UNIT RESET: error already running a task [21470.325730] scsi host6: uas_eh_bus_reset_handler FAILED to get lock err -16 [21470.325739] sd 6:0:0:0: Device offlined - not ready after error recovery [21470.325761] sd 6:0:0:0: rejecting I/O to offline device [21470.325764] sd 6:0:0:0: killing request [21470.325814] sd 6:0:0:0: rejecting I/O to offline device [21470.325824] sd 6:0:0:0: rejecting I/O to offline device [21470.325834] sd 6:0:0:0: rejecting I/O to offline device [21470.325838] sd 6:0:0:0: rejecting I/O to offline device [21470.325845] sd 6:0:0:0: rejecting I/O to offline device [21470.325849] sd 6:0:0:0: [sdb] READ CAPACITY(16) failed [21470.325852] sd 6:0:0:0: [sdb] [21470.325855] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK [21470.325857] sd 6:0:0:0: [sdb] Sense not available. [21470.325862] sd 6:0:0:0: rejecting I/O to offline device [21470.325867] sd 6:0:0:0: rejecting I/O to offline device [21470.325872] sd 6:0:0:0: rejecting I/O to offline device [21470.325875] sd 6:0:0:0: [sdb] READ CAPACITY failed [21470.325877] sd 6:0:0:0: [sdb] [21470.325879] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK [21470.325882] sd 6:0:0:0: [sdb] Sense not available. [21470.325886] sd 6:0:0:0: rejecting I/O to offline device [21470.325891] sd 6:0:0:0: rejecting I/O to offline device [21470.325897] sd 6:0:0:0: rejecting I/O to offline device [21470.325901] sd 6:0:0:0: [sdb] Write Protect is off [21470.325905] sd 6:0:0:0: [sdb] Mode Sense: 00 00 00 00 [21470.325909] sd 6:0:0:0: rejecting I/O to offline device [21470.325913] sd 6:0:0:0: [sdb] Asking for cache data failed [21470.325916] sd 6:0:0:0: [sdb] Assuming drive cache: write through [21470.325919] sd 6:0:0:0: rejecting I/O to offline device [21470.325923] sd 6:0:0:0: rejecting I/O to offline device [21470.325927] sd 6:0:0:0: rejecting I/O to offline device [21470.326177] sd 6:0:0:0: [sdb] Attached SCSI disk [21470.326625] usbcore: registered new interface driver uas Thanks, Koenraad -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
13.03.2016 13:08, Koenraad Lelong пишет:
Op 21-02-16 om 18:50 schreef Andrei Borzenkov:
21.02.2016 20:46, Koenraad Lelong пишет:
Hi,
I recently purchased a Seagate STDT4000200 Backup Plus Desktop drive. When I boot the laptop with the drive connected, all is fine (AFAICT). But when I boot the laptop without the drive and plug it in later, the drive is not recognized. More, when I shutdown the laptop with the drive plugged in, the laptop does not shutdown fully.
Any suggestions where to look for clues ? cat /proc/partitions gives nothing for the drive when plugged in later. journalctl -f is silent when plugging in the drive.
dmesg output when it works and when it does not work would be useful.
Hi,
I'm sorry I didn't respond sooner, but my daughter had the drive with her. This is when the drive is plugged in when booting : http://paste.opensuse.org/12605314
This is when I plug the drive into the laptop affer it booted up, so it doesn't work :
[21459.310524] usb 1-1.4.2: new high-speed USB device number 8 using ehci-pci [21459.478137] usb 1-1.4.2: New USB device found, idVendor=0bc2, idProduct=ab36 [21459.478143] usb 1-1.4.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [21459.478146] usb 1-1.4.2: Product: Backup+ Desk [21459.478149] usb 1-1.4.2: Manufacturer: Seagate [21459.478151] usb 1-1.4.2: SerialNumber: NA7DPQJ8 [21459.493494] usbcore: registered new interface driver usb-storage [21459.495001] scsi6 : uas [21459.495850] scsi 6:0:0:0: Direct-Access Seagate Backup+ Desk 0511 PQ: 0 ANSI: 6 [21459.497654] sd 6:0:0:0: Attached scsi generic sg2 type 0 [21466.317311] sd 6:0:0:0: uas_eh_abort_handler ffff88022f27b7c0 tag 1, inflight: CMD [21469.317642] scsi host6: uas_eh_task_mgmt: ABORT TASK timed out
Try disabling uas driver for this device: First, create a file named ignore_uas.conf in the /etc/modprobe.d directory containing the following: options usb-storage quirks=Vendor_ID:Product_ID:u In your case 0bc2:ab36:u You will need to recreate initrd then (mkinitrd).
[21469.317718] sd 6:0:0:0: uas_eh_device_reset_handler [21469.317723] scsi host6: uas_eh_task_mgmt: LOGICAL UNIT RESET: error already running a task [21470.325730] scsi host6: uas_eh_bus_reset_handler FAILED to get lock err -16 [21470.325739] sd 6:0:0:0: Device offlined - not ready after error recovery [21470.325761] sd 6:0:0:0: rejecting I/O to offline device [21470.325764] sd 6:0:0:0: killing request [21470.325814] sd 6:0:0:0: rejecting I/O to offline device [21470.325824] sd 6:0:0:0: rejecting I/O to offline device [21470.325834] sd 6:0:0:0: rejecting I/O to offline device [21470.325838] sd 6:0:0:0: rejecting I/O to offline device [21470.325845] sd 6:0:0:0: rejecting I/O to offline device [21470.325849] sd 6:0:0:0: [sdb] READ CAPACITY(16) failed [21470.325852] sd 6:0:0:0: [sdb] [21470.325855] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK [21470.325857] sd 6:0:0:0: [sdb] Sense not available. [21470.325862] sd 6:0:0:0: rejecting I/O to offline device [21470.325867] sd 6:0:0:0: rejecting I/O to offline device [21470.325872] sd 6:0:0:0: rejecting I/O to offline device [21470.325875] sd 6:0:0:0: [sdb] READ CAPACITY failed [21470.325877] sd 6:0:0:0: [sdb] [21470.325879] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK [21470.325882] sd 6:0:0:0: [sdb] Sense not available. [21470.325886] sd 6:0:0:0: rejecting I/O to offline device [21470.325891] sd 6:0:0:0: rejecting I/O to offline device [21470.325897] sd 6:0:0:0: rejecting I/O to offline device [21470.325901] sd 6:0:0:0: [sdb] Write Protect is off [21470.325905] sd 6:0:0:0: [sdb] Mode Sense: 00 00 00 00 [21470.325909] sd 6:0:0:0: rejecting I/O to offline device [21470.325913] sd 6:0:0:0: [sdb] Asking for cache data failed [21470.325916] sd 6:0:0:0: [sdb] Assuming drive cache: write through [21470.325919] sd 6:0:0:0: rejecting I/O to offline device [21470.325923] sd 6:0:0:0: rejecting I/O to offline device [21470.325927] sd 6:0:0:0: rejecting I/O to offline device [21470.326177] sd 6:0:0:0: [sdb] Attached SCSI disk [21470.326625] usbcore: registered new interface driver uas
Thanks,
Koenraad
-- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Op 13-03-16 om 18:06 schreef Andrei Borzenkov:
Try disabling uas driver for this device:
First, create a file named ignore_uas.conf in the /etc/modprobe.d directory containing the following:
options usb-storage quirks=Vendor_ID:Product_ID:u
In your case 0bc2:ab36:u
You will need to recreate initrd then (mkinitrd).
Thanks, That seems to have done the trick. Koenraad. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 2016-02-21 18:46, Koenraad Lelong wrote:
More, when I shutdown the laptop with the drive plugged in, the laptop does not shutdown fully.
You mean when you close the lid? This may be intentional. Closing the lid is typically "suspend", and USB devices may remain powered. -- Cheers / Saludos, Carlos E. R. (from openSUSE Leap 42.1 x86_64 (test)) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Op 21-02-16 om 19:33 schreef Carlos E. R.:
On 2016-02-21 18:46, Koenraad Lelong wrote:
More, when I shutdown the laptop with the drive plugged in, the laptop does not shutdown fully.
You mean when you close the lid? This may be intentional. Closing the lid is typically "suspend", and USB devices may remain powered.
Carlos, What I'm talking about is really shutting down the laptop. Equivalent to "shutdown -h now", although I didn't try that specifically. Koenraad. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
participants (3)
-
Andrei Borzenkov -
Carlos E. R. -
Koenraad Lelong