[opensuse] Opensuse Updater endless Loop - Bad Cups Update? - openSUSE Users

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[opensuse] Opensuse Updater endless Loop - Bad Cups Update?

John Andersen

5 Mar 2008 5 Mar '08

19:46

Today Opensuse Updater indicated there was new fixes (security fixes for CUPS etc). I told the updater to install these, and they all went fine, but then the updater turns ORANGE and says there is one more recommended upgrade. The additional recommended upgrade is for Cups, Gnome Collection of updates version 4996-0. I don't even have Gmone installed !?!?? Regardless of whether I cancel or go ahead and tell it to install (which probably fails because I don't have gnome installed), the updater prompts again for the same package. Whats up with this package, and why does updater continually prompt for packages I have rejected? If the update can't install for dependency reasons (I don't have Gmome, remember?) then why does the Updater not just TELL ME THIS? -- ----------JSA--------- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

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JP Rosevear

5 Mar 5 Mar

20:21

On Wed, 2008-03-05 at 11:46 -0800, John Andersen wrote:

...

Today Opensuse Updater indicated there was new fixes (security fixes for CUPS etc).

I told the updater to install these, and they all went fine, but then the updater turns ORANGE and says there is one more recommended upgrade. The additional recommended upgrade is for Cups, Gnome Collection of updates version 4996-0.

I don't even have Gmone installed !?!??

Not all the patched packages were GNOME only - cups and cups-autoconfig being the obvious exception.

...

Regardless of whether I cancel or go ahead and tell it to install (which probably fails because I don't have gnome installed), the updater prompts again for the same package.

...

Whats up with this package, and why does updater continually prompt for packages I have rejected?

If the update can't install for dependency reasons (I don't have Gmome, remember?) then why does the Updater not just TELL ME THIS?

I presume it should, so I'm not sure what is happening here (I have all the relevant packages here). -JP -- JP Rosevear Novell, Inc.

...

-- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

James Bullock

20:42

JP Rosevear wrote:

...

On Wed, 2008-03-05 at 11:46 -0800, John Andersen wrote:

...
Today Opensuse Updater indicated there was new fixes (security fixes for CUPS etc).

I told the updater to install these, and they all went fine, but then the updater turns ORANGE and says there is one more recommended upgrade. The additional recommended upgrade is for Cups, Gnome Collection of updates version 4996-0.

I don't even have Gmone installed !?!??

Not all the patched packages were GNOME only - cups and cups-autoconfig being the obvious exception.

...
Regardless of whether I cancel or go ahead and tell it to install (which probably fails because I don't have gnome installed), the updater prompts again for the same package.

...
Whats up with this package, and why does updater continually prompt for packages I have rejected?

If the update can't install for dependency reasons (I don't have Gmome, remember?) then why does the Updater not just TELL ME THIS?

I presume it should, so I'm not sure what is happening here (I have all the relevant packages here).

-JP

+1 on seeing the CUPS updater loop. I'm running 32 bit OpenSuSE 10.3, with KDE, as fully patched as auto-update will deliver. Glad to grab diagnostic info - just tell me what & where. FWIW, John, there was some borkage somewhere in the updater / dependency engine back with the switch to a new back-end, around 10.1 or so. I think it isn't quite right yet - perhaps something like vulnerable to ill-formed package info vs. rejecting it because it's very sporadic and specific to a particular package when it does happen. Not too long ago amarok was doing the exact same thing. Then that got happier. -- Jim Bullock, Rare Bird Enterprises, "Conscious Development" LinkedIn: http://www.linkedin.com/in/rarebirdenterprises Listen to a round table of experts in these books from Dorset House: Roundtable on Project Management, http://www.dorsethouse.com/books/rpm.html Roundtable on Technical Leadership, http://www.dorsethouse.com/books/rtl.html -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

Marcus Meissner

20:55

On Wed, Mar 05, 2008 at 12:42:42PM -0800, James Bullock wrote:

...

JP Rosevear wrote:

...
On Wed, 2008-03-05 at 11:46 -0800, John Andersen wrote:

...
Today Opensuse Updater indicated there was new fixes (security fixes for CUPS etc).

I told the updater to install these, and they all went fine, but then the updater turns ORANGE and says there is one more recommended upgrade. The additional recommended upgrade is for Cups, Gnome Collection of updates version 4996-0.

I don't even have Gmone installed !?!??

Not all the patched packages were GNOME only - cups and cups-autoconfig being the obvious exception.

...
Regardless of whether I cancel or go ahead and tell it to install (which probably fails because I don't have gnome installed), the updater prompts again for the same package.

...
Whats up with this package, and why does updater continually prompt for packages I have rejected?

If the update can't install for dependency reasons (I don't have Gmome, remember?) then why does the Updater not just TELL ME THIS?

I presume it should, so I'm not sure what is happening here (I have all the relevant packages here).

-JP

+1 on seeing the CUPS updater loop. I'm running 32 bit OpenSuSE 10.3, with KDE, as fully patched as auto-update will deliver. Glad to grab diagnostic info - just tell me what & where.

FWIW, John, there was some borkage somewhere in the updater / dependency engine back with the switch to a new back-end, around 10.1 or so. I think it isn't quite right yet - perhaps something like vulnerable to ill-formed package info vs. rejecting it because it's very sporadic and specific to a particular package when it does happen.

Not too long ago amarok was doing the exact same thing. Then that got happier.

I will check it out. Todays cups update and the GNOME update obviously conflict somehow. (Perhaps because the GNOME update also has "cups" as patchname :() Ciao, Marcus -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

Marcus Meissner

21:51

On Wed, Mar 05, 2008 at 09:55:24PM +0100, Marcus Meissner wrote:

...

On Wed, Mar 05, 2008 at 12:42:42PM -0800, James Bullock wrote:

...
JP Rosevear wrote:

...
On Wed, 2008-03-05 at 11:46 -0800, John Andersen wrote:

...
Today Opensuse Updater indicated there was new fixes (security fixes for CUPS etc).

I told the updater to install these, and they all went fine, but then the updater turns ORANGE and says there is one more recommended upgrade. The additional recommended upgrade is for Cups, Gnome Collection of updates version 4996-0.

I don't even have Gmone installed !?!??

Not all the patched packages were GNOME only - cups and cups-autoconfig being the obvious exception.

...
Regardless of whether I cancel or go ahead and tell it to install (which probably fails because I don't have gnome installed), the updater prompts again for the same package.

...
Whats up with this package, and why does updater continually prompt for packages I have rejected?

If the update can't install for dependency reasons (I don't have Gmome, remember?) then why does the Updater not just TELL ME THIS?

I presume it should, so I'm not sure what is happening here (I have all the relevant packages here).

-JP

+1 on seeing the CUPS updater loop. I'm running 32 bit OpenSuSE 10.3, with KDE, as fully patched as auto-update will deliver. Glad to grab diagnostic info - just tell me what & where.

FWIW, John, there was some borkage somewhere in the updater / dependency engine back with the switch to a new back-end, around 10.1 or so. I think it isn't quite right yet - perhaps something like vulnerable to ill-formed package info vs. rejecting it because it's very sporadic and specific to a particular package when it does happen.

Not too long ago amarok was doing the exact same thing. Then that got happier.

I will check it out.

Todays cups update and the GNOME update obviously conflict somehow. (Perhaps because the GNOME update also has "cups" as patchname :()

It would be very nice if people seeing this could generate a solver testcase and put it into Bugzilla. (with yast2 menu entry, or zypper up --debug-solver ) Ciao, Marcus -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

James Bullock

22:28

Marcus Meissner wrote:

...

On Wed, Mar 05, 2008 at 09:55:24PM +0100, Marcus Meissner wrote:

...
On Wed, Mar 05, 2008 at 12:42:42PM -0800, James Bullock wrote:

...
JP Rosevear wrote:

...
On Wed, 2008-03-05 at 11:46 -0800, John Andersen wrote:

...
Today Opensuse Updater indicated there was new fixes (security fixes for CUPS etc).

I told the updater to install these, and they all went fine, but then the updater turns ORANGE and says there is one more recommended upgrade. The additional recommended upgrade is for Cups, Gnome Collection of updates version 4996-0.

I don't even have Gmone installed !?!?? Not all the patched packages were GNOME only - cups and cups-autoconfig being the obvious exception.

...
Regardless of whether I cancel or go ahead and tell it to install (which probably fails because I don't have gnome installed), the updater prompts again for the same package. Whats up with this package, and why does updater continually prompt for packages I have rejected?

If the update can't install for dependency reasons (I don't have Gmome, remember?) then why does the Updater not just TELL ME THIS? I presume it should, so I'm not sure what is happening here (I have all the relevant packages here).

-JP +1 on seeing the CUPS updater loop. I'm running 32 bit OpenSuSE 10.3, with KDE, as fully patched as auto-update will deliver. Glad to grab diagnostic info - just tell me what & where.

FWIW, John, there was some borkage somewhere in the updater / dependency engine back with the switch to a new back-end, around 10.1 or so. I think it isn't quite right yet - perhaps something like vulnerable to ill-formed package info vs. rejecting it because it's very sporadic and specific to a particular package when it does happen.

Not too long ago amarok was doing the exact same thing. Then that got happier. I will check it out.

Todays cups update and the GNOME update obviously conflict somehow. (Perhaps because the GNOME update also has "cups" as patchname :()

It would be very nice if people seeing this could generate a solver testcase and put it into Bugzilla.

(with yast2 menu entry, or zypper up --debug-solver )

Ciao, Marcus

Do you have a bug # you want it attached to, or do you want a new one? So far, a gross search on "update" for OpenSuSE 10.3 turns up way too many, while my narrower search attempts come up blank. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

Adam Jimerson

22:30

...

It would be very nice if people seeing this could generate a solver testcase and put it into Bugzilla.

(with yast2 menu entry, or zypper up --debug-solver )

Ciao, Marcus

Carlos E. R.

6 Mar 6 Mar

00:14

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 The Wednesday 2008-03-05 at 17:30 -0500, Adam Jimerson wrote:

...

zypper up --debug-solver shows this Generating solver test case... Solver test case generated successfully.

It is a tar.gz archive somewhere under /var/log/YaST2/ - -- Cheers, Carlos E. R. -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.4-svn0 (GNU/Linux) iD8DBQFHzzdwtTMYHG2NR9URAuQYAJ98LTPTjhJSnQjjafpwq4sfLb7oggCdHkvg swH2t2FdOQktlEFwZaOPfwM= =J4bi -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

John Andersen

5 Mar 5 Mar

22:40

On Wed, Mar 5, 2008 at 1:51 PM, Marcus Meissner wrote:

...

It would be very nice if people seeing this could generate a solver testcase and put it into Bugzilla.

(with yast2 menu entry, or zypper up --debug-solver )

Ciao, Marcus

Done: https://bugzilla.novell.com/show_bug.cgi?id=367574 -- ----------JSA--------- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

Joe Morris

23:34

On 03/06/2008 06:40 AM, John Andersen wrote:

...

On Wed, Mar 5, 2008 at 1:51 PM, Marcus Meissner wrote:

...
It would be very nice if people seeing this could generate a solver testcase and put it into Bugzilla.

(with yast2 menu entry, or zypper up --debug-solver )

Ciao, Marcus

Done: https://bugzilla.novell.com/show_bug.cgi?id=367574

If you use Yast Online Update, you will find out there are a few updated gnome packages along with cups. For me, I already have updated my cups from the Printing build service, so though it said it was going to be updated on the left hand side, no package on the right, though there were four that were older, were marked to be updated. I manually chose to update gmime (the first older package that had an update), which autoselected the others, and after the update opensuseupdater is happy again. -- Joe Morris Registered Linux user 231871 running openSUSE 10.3 x86_64 -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

James Bullock

6 Mar 6 Mar

01:41

John Andersen wrote:

...

On Wed, Mar 5, 2008 at 1:51 PM, Marcus Meissner wrote:

...
It would be very nice if people seeing this could generate a solver testcase and put it into Bugzilla.

(with yast2 menu entry, or zypper up --debug-solver )

Ciao, Marcus

Done: https://bugzilla.novell.com/show_bug.cgi?id=367574

another one appended to the same bug. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

Marcus Meissner

06:55

On Wed, Mar 05, 2008 at 05:41:14PM -0800, James Bullock wrote:

...

John Andersen wrote:

...
On Wed, Mar 5, 2008 at 1:51 PM, Marcus Meissner wrote:

...
It would be very nice if people seeing this could generate a solver testcase and put it into Bugzilla.

(with yast2 menu entry, or zypper up --debug-solver )

Ciao, Marcus

Done: https://bugzilla.novell.com/show_bug.cgi?id=367574

another one appended to the same bug.

Thank you! I first thought it was the new dependency on sqlite2, but apparently the desktop applets opensuse-updater-* get confused by the two patches named "cups" we released yesterday. (The GNOME set also had the cups name, since cups was first in its package list.) Ciao, Marcus -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

David C. Rankin

06:45

James Bullock wrote:

...

JP Rosevear wrote:

...
On Wed, 2008-03-05 at 11:46 -0800, John Andersen wrote:

...
Today Opensuse Updater indicated there was new fixes (security fixes for CUPS etc).

I told the updater to install these, and they all went fine, but then the updater turns ORANGE and says there is one more recommended upgrade. The additional recommended upgrade is for Cups, Gnome Collection of updates version 4996-0.

I don't even have Gmone installed !?!?? Not all the patched packages were GNOME only - cups and cups-autoconfig being the obvious exception.

...
Regardless of whether I cancel or go ahead and tell it to install (which probably fails because I don't have gnome installed), the updater prompts again for the same package. Whats up with this package, and why does updater continually prompt for packages I have rejected?

If the update can't install for dependency reasons (I don't have Gmome, remember?) then why does the Updater not just TELL ME THIS? I presume it should, so I'm not sure what is happening here (I have all the relevant packages here).

-JP

+1 on seeing the CUPS updater loop. I'm running 32 bit OpenSuSE 10.3, with KDE, as fully patched as auto-update will deliver. Glad to grab diagnostic info - just tell me what & where.

FWIW, John, there was some borkage somewhere in the updater / dependency engine back with the switch to a new back-end, around 10.1 or so. I think it isn't quite right yet - perhaps something like vulnerable to ill-formed package info vs. rejecting it because it's very sporadic and specific to a particular package when it does happen.

Not too long ago amarok was doing the exact same thing. Then that got happier.

See Bug: https://bugzilla.novell.com/show_bug.cgi?id=354963 One of the problems experienced their was the massive growth in size of the /var/cache/zypp.db size. The correct average size of the db is ~57M. When it flakes out, I will look and see zypp.db 100M in size. We still don't have an answer of why this system is experienced the massive growth in db size, but after it got that large, things with updates got really weird, really slow, and occasionally seg-faulted. -- David C. Rankin, J.D., P.E. Rankin Law Firm, PLLC 510 Ochiltree Street Nacogdoches, Texas 75961 Telephone: (936) 715-9333 Facsimile: (936) 715-9339 www.rankinlawfirm.com -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

Marcus Meissner

12:36

On Wed, Mar 05, 2008 at 11:46:57AM -0800, John Andersen wrote:

...

Today Opensuse Updater indicated there was new fixes (security fixes for CUPS etc).

I told the updater to install these, and they all went fine, but then the updater turns ORANGE and says there is one more recommended upgrade. The additional recommended upgrade is for Cups, Gnome Collection of updates version 4996-0.

I don't even have Gmone installed !?!??

Regardless of whether I cancel or go ahead and tell it to install (which probably fails because I don't have gnome installed), the updater prompts again for the same package.

Whats up with this package, and why does updater continually prompt for packages I have rejected?

If the update can't install for dependency reasons (I don't have Gmome, remember?) then why does the Updater not just TELL ME THIS?

Thanks to all the reporters. The issue was a low level problem caused by us releasing two patches labeled "cups" yesterday, patch-cups-4996 containing the cups+GNOME fixes, and patch-cups-50something, containing CUPS security fixes. The Updater Systray Applets were not able to handle this situation correctly, and tried to install the new "cups" patch always, but still seeing the old one uninstalled. This was the cause of the "icon being orange", but no reported errors. We have meanwhile renamed the cups+GNOME bugfix patch to "patch-gnomefixes-4996", so it will no longer conflict with the security cups one. Ciao, Marcus -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

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participants (8)

Adam Jimerson
Carlos E. R.
David C. Rankin
James Bullock
Joe Morris
John Andersen
JP Rosevear
Marcus Meissner