[opensuse] What is this catastrophe that is the new Bugzilla?

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Peter

17 Oct 2014 17 Oct '14

20:12

I wanted to file a bug report on the openSUSE Bugzilla. I've done a few before, and though the system was somewhat clunky and unintuitive, I could always navigate my way eventually to doing what was needed. Now I've logged in and tried to click the links to file a new bug, whereupon I get a heading and text at the top of the resulting page saying: Bugzilla – Select Classification Please select the classification. But then nowhere on the rest of the page do I see anything remotely related to selecting a classification. Looking for help, I clicked the link to the 'Bugzilla Upgrade Slidedeck' but decided I didn't want to wade through a 25-page PDF to learn how to file a two-minute bug report. The linked Help Page, and the Howto section about filing a report also bears no relevance to any options I get on the page when I try. I don't know if something isn't loading correctly or is missing from the page, or the new design is incredibly obtuse and mystifying. But consequently I cannot file my bug about a borked 13.2RC1 installation. Can't wait for the final release, it's going to be... unusable. Peter -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

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Felix Miata

17 Oct 17 Oct

20:33

Peter composed on 2014-10-17 22:12 (UTC+0200):

...

I wanted to file a bug report on the openSUSE Bugzilla. I've done a few before, and though the system was somewhat clunky and unintuitive, I could always navigate my way eventually to doing what was needed. Now I've logged in and tried to click the links to file a new bug, whereupon I get a heading and text at the top of the resulting page saying:

...

Bugzilla â Select Classification Please select the classification.

...

But then nowhere on the rest of the page do I see anything remotely related to selecting a classification.

What exactly do you see? Here's what I see: http://fm.no-ip.com/SS/Suse/bz-enterbug-1410.jpg https://bugzilla.opensuse.org/enter_bug.cgi? -- "The wise are known for their understanding, and pleasant words are persuasive." Proverbs 16:21 (New Living Translation) Team OS/2 ** Reg. Linux User #211409 ** a11y rocks! Felix Miata *** http://fm.no-ip.com/ -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

John Andersen

20:38

On 10/17/2014 1:33 PM, Felix Miata wrote:

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But then nowhere on the rest of the page do I see anything remotely related to selecting a classification. What exactly do you see? Here's what I see: http://fm.no-ip.com/SS/Suse/bz-enterbug-1410.jpg

Yup, that's exactly what I see. So getting back to the question.... Where do you select a classification? -- _____________________________________ ---This space for rent--- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Carlos E. R.

20:46

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On 2014-10-17 22:38, John Andersen wrote:

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On 10/17/2014 1:33 PM, Felix Miata wrote:

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But then nowhere on the rest of the page do I see anything remotely related to selecting a classification. What exactly do you see? Here's what I see: http://fm.no-ip.com/SS/Suse/bz-enterbug-1410.jpg

Yup, that's exactly what I see. So getting back to the question....

Where do you select a classification?

Just click on "openSUSE". Just on top of the search box. - -- Cheers / Saludos, Carlos E. R. (from 13.1 x86_64 "Bottle" at Telcontar) -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.22 (GNU/Linux) iEYEARECAAYFAlRBgDQACgkQtTMYHG2NR9XGaQCglpruw/UgqaYNp8S78YTMt4br LYoAni97faRZcw7lgWr2h7aPXFwH7yZi =MHCA -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

John Andersen

20:55

On 10/17/2014 1:46 PM, Carlos E. R. wrote:

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On 2014-10-17 22:38, John Andersen wrote:

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On 10/17/2014 1:33 PM, Felix Miata wrote:

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...
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But then nowhere on the rest of the page do I see anything remotely related to selecting a classification. What exactly do you see? Here's what I see: http://fm.no-ip.com/SS/Suse/bz-enterbug-1410.jpg

...
Yup, that's exactly what I see. So getting back to the question....

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Where do you select a classification?

Just click on "openSUSE". Just on top of the search box.

--

The Opensuse you mention is in a totally different box on the page, three major divisions away from the instruction to enter the classification. The section you mention is referencing Filters, not classifications. Its a horrible design, one that I would send my web designer back to do over, and perhaps back to school, if it was turned in to me for approval. Whoever designed this page: Go home. Visit your mom. Show here the page. Don't offer any help or explanation. When she gives up in despair, Revise it till she can figure it out. -- _____________________________________ ---This space for rent--- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Carlos E. R.

21:04

On 2014-10-17 22:55, John Andersen wrote:

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On 10/17/2014 1:46 PM, Carlos E. R. wrote:

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Where do you select a classification?

Just click on "openSUSE". Just on top of the search box.

The Opensuse you mention is in a totally different box on the page, three major divisions away from the instruction to enter the classification. The section you mention is referencing Filters, not classifications.

It clearly reads: Internal Novell Products: Internal Novell Products that do not belong to a *classification*. Novell Products: Novell Products that do not belong to a *classification*. openSUSE: openSUSE

...

Its a horrible design, one that I would send my web designer back to do over, and perhaps back to school, if it was turned in to me for approval.

That's your opinion. Mine is that is its very good :-) -- Cheers / Saludos, Carlos E. R. (from 13.1 x86_64 "Bottle" at Telcontar)

John Andersen

21:12

On 10/17/2014 2:04 PM, Carlos E. R. wrote:

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On 2014-10-17 22:55, John Andersen wrote:

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On 10/17/2014 1:46 PM, Carlos E. R. wrote:

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...
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Where do you select a classification?

Just click on "openSUSE". Just on top of the search box.

The Opensuse you mention is in a totally different box on the page, three major divisions away from the instruction to enter the classification. The section you mention is referencing Filters, not classifications.

It clearly reads:

Internal Novell Products: Internal Novell Products that do not belong to a *classification*. Novell Products: Novell Products that do not belong to a *classification*. openSUSE: openSUSE

Grayed out text. Not bold like you have indicated. Why not a header above those saying CLASSIFICATIONS: and at least a clue what to click.

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Its a horrible design, one that I would send my web designer back to do over, and perhaps back to school, if it was turned in to me for approval.

That's your opinion. Mine is that is its very good :-)

You seem to be alone in that regard. Why are we having this thread if it is so self explanatory? -- _____________________________________ ---This space for rent--- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Carlos E. R.

21:21

On 2014-10-17 23:12, John Andersen wrote:

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On 10/17/2014 2:04 PM, Carlos E. R. wrote:

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It clearly reads:

Internal Novell Products: Internal Novell Products that do not belong to a *classification*. Novell Products: Novell Products that do not belong to a *classification*. openSUSE: openSUSE

Grayed out text. Not bold like you have indicated.

I bolded it on the email so that you could see it. The original is neither bold, nor grayed out, but plain black text.

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Why not a header above those saying CLASSIFICATIONS: and at least a clue what to click.

It is on top of the page. The whole page is about the classification.

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Its a horrible design, one that I would send my web designer back to do over, and perhaps back to school, if it was turned in to me for approval.

That's your opinion. Mine is that is its very good :-)

You seem to be alone in that regard. Why are we having this thread if it is so self explanatory?

I don't see bunches of people complaining... just some people explaining things to you :-) If you want to complain, then do so in the bugzilla classification about openSUSE, there is an item (component) for "bugzilla" itself. -- Cheers / Saludos, Carlos E. R. (from 13.1 x86_64 "Bottle" at Telcontar)

Felix Miata

20:54

John Andersen composed on 2014-10-17 13:38 (UTC-0700):

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Felix Miata wrote:

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...
...
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But then nowhere on the rest of the page do I see anything remotely related to selecting a classification.

...

...
What exactly do you see? Here's what I see: http://fm.no-ip.com/SS/Suse/bz-enterbug-1410.jpg

...

Yup, that's exactly what I see. So getting back to the question....

...

Where do you select a classification?

...

From the following there:

Internal Novell Products: Internal Novell Products that do not belong to a classification. Novell Products: Novell Products that do not belong to a classification. openSUSE: openSUSE Select the last, which brings you to: http://fm.no-ip.com/SS/Suse/bz-classselected-OS-1410.jpg https://bugzilla.opensuse.org/enter_bug.cgi?classification=openSUSE Where I see Factory #4 among the 5 selections offered. I'm not saying it's well designed, only that it's usable. -- "The wise are known for their understanding, and pleasant words are persuasive." Proverbs 16:21 (New Living Translation) Team OS/2 ** Reg. Linux User #211409 ** a11y rocks! Felix Miata *** http://fm.no-ip.com/ -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Peter

20:45

On 17/10/14 22:33, Felix Miata wrote:

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Peter composed on 2014-10-17 22:12 (UTC+0200):

...
I wanted to file a bug report on the openSUSE Bugzilla. I've done a few before, and though the system was somewhat clunky and unintuitive, I could always navigate my way eventually to doing what was needed. Now I've logged in and tried to click the links to file a new bug, whereupon I get a heading and text at the top of the resulting page saying:

...
Bugzilla â€“ Select Classification Please select the classification.

...
But then nowhere on the rest of the page do I see anything remotely related to selecting a classification.

What exactly do you see? Here's what I see: http://fm.no-ip.com/SS/Suse/bz-enterbug-1410.jpg

https://bugzilla.opensuse.org/enter_bug.cgi?

Well something weird was happening there. Now I think I've got it. I see the same as you, but I hadn't known you could click on the headings 'All', 'openSUSE' etc. because my cursor wasn't changing to show them as links. I'd just had VLC Player go funny on me (seems to be a frequent thing with the current release) and that was making things behave oddly. I restarted Firefox, logged back into Bugzilla and now I see I can click on those headings, so I'm progressing with it. A 'Classification' drop-down box might be better, though. Peter -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Carlos E. R.

20:54

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On 2014-10-17 22:45, Peter wrote:

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A 'Classification' drop-down box might be better, though.

This one is easier, less mistakes :-) Notice that each "major" classification takes you to a different URL. - -- Cheers / Saludos, Carlos E. R. (from 13.1 x86_64 "Bottle" at Telcontar) -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.22 (GNU/Linux) iEYEARECAAYFAlRBgfsACgkQtTMYHG2NR9Xv0ACbBsVpBxO7pSFPlswZdAFGLKMR TyAAn3tpudRaMZZ/nSRl7nd6RQrI61m5 =8wPP -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

John Andersen

20:58

On 10/17/2014 1:54 PM, Carlos E. R. wrote:

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Notice that each "major" classification takes you to a different URL.

Maybe just label them as "Classifications" rather than filters? Mine mentions BU filters. Boston University? (First hit in google) -- _____________________________________ ---This space for rent--- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Carlos E. R.

21:16

On 2014-10-17 22:58, John Andersen wrote:

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On 10/17/2014 1:54 PM, Carlos E. R. wrote:

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Notice that each "major" classification takes you to a different URL.

Maybe just label them as "Classifications" rather than filters?

Mine mentions BU filters. Boston University? (First hit in google)

That's probably Bugzilla own parlance. Maybe "Bugzilla Upgrade". -- Cheers / Saludos, Carlos E. R. (from 13.1 x86_64 "Bottle" at Telcontar)

Felix Miata

21:40

Carlos E. R. composed on 2014-10-17 23:16 (UTC+0200):

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John Andersen wrote:

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Maybe just label them as "Classifications" rather than filters?

...

...
Mine mentions BU filters. Boston University? (First hit in google)

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That's probably Bugzilla own parlance. Maybe "Bugzilla Upgrade".

Given the "Your BU Filter Preference" string in bold, "user" seems more likely. It is a *user* that more likely takes benefit from a "filter" or a "preference" than the site. Nevertheless, the page definitely has room for improvement. -- "The wise are known for their understanding, and pleasant words are persuasive." Proverbs 16:21 (New Living Translation) Team OS/2 ** Reg. Linux User #211409 ** a11y rocks! Felix Miata *** http://fm.no-ip.com/ -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

John Andersen

21:46

On 10/17/2014 2:40 PM, Felix Miata wrote:

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Nevertheless, the page definitely has room for improvement.

No, no, we have Carlos's word for it, that it is perfect just as it is. -- _____________________________________ ---This space for rent--- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Patrick Shanahan

20:41

* Peter [10-17-14 16:15]:

...

I wanted to file a bug report on the openSUSE Bugzilla. I've done a few before, and though the system was somewhat clunky and unintuitive, I could always navigate my way eventually to doing what was needed. Now I've logged in and tried to click the links to file a new bug, whereupon I get a heading and text at the top of the resulting page saying:

Bugzilla – Select Classification Please select the classification.

But then nowhere on the rest of the page do I see anything remotely related to selecting a classification. Looking for help, I clicked the link to the 'Bugzilla Upgrade Slidedeck' but decided I didn't want to wade through a 25-page PDF to learn how to file a two-minute bug report. The linked Help Page, and the Howto section about filing a report also bears no relevance to any options I get on the page when I try.

I don't know if something isn't loading correctly or is missing from the page, or the new design is incredibly obtuse and mystifying. But consequently I cannot file my bug about a borked 13.2RC1 installation. Can't wait for the final release, it's going to be... unusable.

Yes, I also found it quite ?different. select "new" -> "browse" -> "openSUSE Distribution: openSUSE 13.2: and you should be able to find your way from there. ps: I only found it by trial and "many" errors. IMNSHO: "new" should automagically take one the "browse" page to allow one to make a "classification" selection. The the word, classification, is a completely foreign word to be used in this menu, especially since there is no obvious way to determine the classification on this page. -- (paka)Patrick Shanahan Plainfield, Indiana, USA @ptilopteri http://en.opensuse.org openSUSE Community Member facebook/ptilopteri http://wahoo.no-ip.org Photo Album: http://wahoo.no-ip.org/gallery2 Registered Linux User #207535 @ http://linuxcounter.net -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Peter

21:05

On 17/10/14 22:41, Patrick Shanahan wrote:

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* Peter [10-17-14 16:15]:

...
I wanted to file a bug report on the openSUSE Bugzilla. I've done a few before, and though the system was somewhat clunky and unintuitive, I could always navigate my way eventually to doing what was needed. Now I've logged in and tried to click the links to file a new bug, whereupon I get a heading and text at the top of the resulting page saying:

Bugzilla – Select Classification Please select the classification.

But then nowhere on the rest of the page do I see anything remotely related to selecting a classification. Looking for help, I clicked the link to the 'Bugzilla Upgrade Slidedeck' but decided I didn't want to wade through a 25-page PDF to learn how to file a two-minute bug report. The linked Help Page, and the Howto section about filing a report also bears no relevance to any options I get on the page when I try.

I don't know if something isn't loading correctly or is missing from the page, or the new design is incredibly obtuse and mystifying. But consequently I cannot file my bug about a borked 13.2RC1 installation. Can't wait for the final release, it's going to be... unusable.

Yes, I also found it quite ?different.

select "new" -> "browse" -> "openSUSE Distribution: openSUSE 13.2:

and you should be able to find your way from there.

ps: I only found it by trial and "many" errors. IMNSHO: "new" should automagically take one the "browse" page to allow one to make a "classification" selection. The the word, classification, is a completely foreign word to be used in this menu, especially since there is no obvious way to determine the classification on this page.

As per my other post, I got through it eventually. Pretty horrible design but there goes. Took me two more minutes to figure out how to log out! The four main options from the select classification page ought to at least have bullet points, or icons, or better still radio buttons. Peter -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

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Carlos E. R.
Carlos E. R.
Felix Miata
John Andersen
Patrick Shanahan
Peter