RE: [SLE] Does anyone know anything about abuse.nl.easynet.net????

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M. Edwin

5 Sep 2003 5 Sep '03

08:16

Hai Tom. Maybe someone test your company IP address on abuse.nl and the result is your smtp is open for relaying. Then any other mail server who used RBL and point to abuse.nl database automatically reject all the email come from your smtp. I think you can remove your IP from the list because other database provide this thing (for example http://abuse.net). Be carefull to test your IP for open relay, because some place directly put your IP into their abuse database if the test result is open relay. You can use site like http://members.iinet.net.au/~remmie/relay/ to test open relay without putting the result into abuse database. Kind Regards, M. Edwin -----Original Message----- From: Tom Nielsen [mailto:tom@neuro-logic.com] Sent: Friday, September 05, 2003 12:55 PM To: Suse Subject: [SLE] Does anyone know anything about abuse.nl.easynet.net???? Here's the story, the other day I tried sending an email from my office to my linuxmail.org account. A little later I received an email saying: This is the Postfix program at host neuro-logic.com. I'm sorry to have to inform you that the message returned below could not be delivered to one or more destinations. For further assistance, please send mail to <postmaster> If you do so, please include this problem report. You can delete your own text from the message returned below. The Postfix program : host linuxmail-org.mr.outblaze.com[205.158.62.134] said: 554 EMail from mailserver at 4.3.812.158 is refused. See http://spamblock.outblaze.com/4.3.812.158 (in reply to RCPT TO command) So I contacted the company which ended up being abuse.nl.easynet.net and told them that my company has this IP and we're not sending spam. I later get a reply from them saying: Please provide us with at least one of the delisting criteria outlined at http://dynablock.easynet.nl/errors.html. Neither www.neuro-logic.com nor any of neuro-logic.com's mail records point to this IP address, and 4.3.812.158 points to 'lsanca1-812-158.lsanca1.dsl-verizon.net', which is a generic DSL IP address, not different from Verizon's dynamic IP pools. Now, my ISP, Verizon, allows me to use a mailserver. It's not a real mail server, but what I do is use fetchmail to get mail from my webhost then download it to my mail server at the office. Outgoing mail is also sent through my mail server. So I guess they can't see my IP. Does this make sense to anyone? How do I get these yahoos to drop me from a spam list?? Thanks for the input. Tom - - - - - - - - - - - - - - - - - - Tom Nielsen Neuro Logic Systems, Inc. 805.389.5435 x18 www.neuro-logic.com

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Tom Nielsen

5 Sep 5 Sep

08:54

New subject: [SLE] Does anyone know anything about abuse.nl.easynet.net????

I couldn't find out how it got on there other than since it was part of the Verizon DSL network, they assumed that anyone sending email directly must be a spammer. Shoot first and ask questions later. The guys that emailed me had a rather nasty tone to their email. I'll I'm doing is finding out how to correct the problem and they're coping a 'tude. Beats me. Thanks for your feedback. tom On Thu, 2003-09-04 at 23:16, M. Edwin wrote:

...

Hai Tom.

Maybe someone test your company IP address on abuse.nl and the result is your smtp is open for relaying. Then any other mail server who used RBL and point to abuse.nl database automatically reject all the email come from your smtp. I think you can remove your IP from the list because other database provide this thing (for example http://abuse.net). Be carefull to test your IP for open relay, because some place directly put your IP into their abuse database if the test result is open relay. You can use site like http://members.iinet.net.au/~remmie/relay/ to test open relay without putting the result into abuse database.

Kind Regards, M. Edwin

-----Original Message----- From: Tom Nielsen [mailto:tom@neuro-logic.com] Sent: Friday, September 05, 2003 12:55 PM To: Suse Subject: [SLE] Does anyone know anything about abuse.nl.easynet.net????

Here's the story, the other day I tried sending an email from my office to my linuxmail.org account. A little later I received an email saying:

This is the Postfix program at host neuro-logic.com.

I'm sorry to have to inform you that the message returned below could not be delivered to one or more destinations.

For further assistance, please send mail to <postmaster>

If you do so, please include this problem report. You can delete your own text from the message returned below.

The Postfix program

: host linuxmail-org.mr.outblaze.com[205.158.62.134] said: 554 EMail from mailserver at 4.3.812.158 is refused. See http://spamblock.outblaze.com/4.3.812.158 (in reply to RCPT TO command)

So I contacted the company which ended up being abuse.nl.easynet.net and told them that my company has this IP and we're not sending spam. I later get a reply from them saying:

Please provide us with at least one of the delisting criteria outlined at http://dynablock.easynet.nl/errors.html. Neither www.neuro-logic.com nor any of neuro-logic.com's mail records point to this IP address, and 4.3.812.158 points to 'lsanca1-812-158.lsanca1.dsl-verizon.net', which is a generic DSL IP address, not different from Verizon's dynamic IP pools.

Now, my ISP, Verizon, allows me to use a mailserver. It's not a real mail server, but what I do is use fetchmail to get mail from my webhost then download it to my mail server at the office. Outgoing mail is also sent through my mail server. So I guess they can't see my IP.

Does this make sense to anyone? How do I get these yahoos to drop me from a spam list??

Thanks for the input.

Tom

- - - - - - - - - - - - - - - - - -

Tom Nielsen Neuro Logic Systems, Inc. 805.389.5435 x18 www.neuro-logic.com

- - - - - - - - - - - - - - - - - - Tom Nielsen Neuro Logic Systems, Inc. 805.389.5435 x18 www.neuro-logic.com

Paul Varner

16:38

New subject: [SLE] Does anyone know anything about abuse.nl.easynet.net????

Tom Nielsen wrote:

...

I couldn't find out how it got on there other than since it was part of the Verizon DSL network, they assumed that anyone sending email directly must be a spammer. Shoot first and ask questions later. The guys that emailed me had a rather nasty tone to their email. I'll I'm doing is finding out how to correct the problem and they're coping a 'tude. Beats me.

Thanks for your feedback.

Tom, You are not going to win that battle. It is their server and their rules. You are on the blocklist for the same reason that I am, there are way too many unsecured machines on the Verizon DSL network that are being abused to send spam, etc. The easiest way to get around the blocks is to configure your outgoing mail to go through Verizon's mail server. I don't remember the exact steps, but I was able to configure it using YaST2 without any issues. The other way around the blocklist is to pay Verizon for a business class connection and have then configure DNS and rDNS (The reverse DNS is actually the most important one) to point to the neuro-logic.com domain. Regards, Paul

Frederik Vos

16:45

New subject: [SLE] Does anyone know anything about abuse.nl.easynet.net????

Paul Varner said:

...

Tom Nielsen wrote:

...
I couldn't find out how it got on there other than since it was part of the Verizon DSL network, they assumed that anyone sending email directly must be a spammer. Shoot first and ask questions later. The guys that emailed me had a rather nasty tone to their email. I'll I'm doing is finding out how to correct the problem and they're coping a 'tude. Beats me.

Thanks for your feedback.

Tom,

maybe you can provide me more information, like your ip etc. i'm working for Easynet (support and abuse in Belgium), maybe i can help and find out what the exact reasons are. -- m. vr. gr. Frederik Vos L4L & VosBerg@SuSE http://www.vosberg.be

Tom Nielsen

17:57

New subject: [SLE] Does anyone know anything about abuse.nl.easynet.net????

On Fri, 2003-09-05 at 07:38, Paul Varner wrote:

...

Tom Nielsen wrote:

...
I couldn't find out how it got on there other than since it was part of the Verizon DSL network, they assumed that anyone sending email directly must be a spammer. Shoot first and ask questions later. The guys that emailed me had a rather nasty tone to their email. I'll I'm doing is finding out how to correct the problem and they're coping a 'tude. Beats me.

Thanks for your feedback.

Tom,

You are not going to win that battle. It is their server and their rules. You are on the blocklist for the same reason that I am, there are way too many unsecured machines on the Verizon DSL network that are being abused to send spam, etc. The easiest way to get around the blocks is to configure your outgoing mail to go through Verizon's mail server. I don't remember the exact steps, but I was able to configure it using YaST2 without any issues. The other way around the blocklist is to pay Verizon for a business class connection and have then configure DNS and rDNS (The reverse DNS is actually the most important one) to point to the neuro-logic.com domain.

Paul - I'm running Verizon Business DSL and the business class dsl does not come with email options. I was sending email through my webhost, but just setup an email server and now shoot it out from here rather than going through my webhost. So neuro-logic.com points to my webhosting company. So I'm not sure if what you have said can be done??? I got them to remove me, but not without lengthy emails back and forth. They're a pretty pissed off bunch of folks over there. They admit that they can't tell the difference between the business and consumer verizon dsl services and just put blocks of IPs on their list on a daily basis and then wait for people to complain. At that point they'll take them off. The guy I spoke with kept saying I didn't have a static IP and I offered to fax him the contract from Verizon saying here's your IP and you can keep it as long as you are with us. That seemed to make a difference. The funny part of this whole thing is that the only place that has rejected my email is linuxmail.org, my personal account. I work with huge companies all over the world as well as intelligence organizations and the little company out of the Netherlands is blocking me from my own personal account. ???? At least I got them to remove me. I find the real interesting part is that they don't check to see if someone is a spammer first, but just block a whole range of IPs then make people argue their case. Thanks, Tom -- Tom Nielsen Neuro Logic Systems 805.389.5435 x18 www.neuro-logic.com

Paul Varner

19:28

New subject: [SLE] Does anyone know anything about abuse.nl.easynet.net????

Tom Nielsen wrote:

...

...
You are not going to win that battle. It is their server and their rules. You are on the blocklist for the same reason that I am, there are way too many unsecured machines on the Verizon DSL network that are being abused to send spam, etc. The easiest way to get around the blocks is to configure your outgoing mail to go through Verizon's mail server. I don't remember the exact steps, but I was able to configure it using YaST2 without any issues. The other way around the blocklist is to pay Verizon for a business class connection and have then configure DNS and rDNS (The reverse DNS is actually the most important one) to point to the neuro-logic.com domain.

Paul - I'm running Verizon Business DSL and the business class dsl does not come with email options. I was sending email through my webhost, but just setup an email server and now shoot it out from here rather than going through my webhost. So neuro-logic.com points to my webhosting company. So I'm not sure if what you have said can be done???

I couldn't tell you who to work with, but again to get around it, you would have to get DNS and rDNS configured so that the IP address of the DSL line is associated with a hostname in the neuro-logic.com domain. Since you don't have email from Verizon, the other thing is to setup the mail server to relay through the web hosting mail server. I don't know postfix well enough, but in sendmail, you can configure it to send mail for certain domains through a third party mail server. So, in this specific case, you could configure the local mail server to send all mail destined for linuxmail.org through your web hosts mail server.

...

The funny part of this whole thing is that the only place that has rejected my email is linuxmail.org, my personal account. I work with huge companies all over the world as well as intelligence organizations and the little company out of the Netherlands is blocking me from my own personal account. ???? At least I got them to remove me. I find the real interesting part is that they don't check to see if someone is a spammer first, but just block a whole range of IPs then make people argue their case.

That is because linuxmail.org is hosted and supported by Outblaze. Outblaze is one of the most vehemently anti-spam email companies around and use several blocklists in blocking the incoming spam. The easynet.nl blocklist that had you listed is just one of those lists. Again, though the reason that your IP was on the list is because of the sheer amounts of unsecured machines on the Verizon DSL network (my messages file(s) are huge from the firewall entries from compromised boxes on Verizon DSL trying to infect me with the latest virus, send me popup spam, portscanning, ...) I don't have a business class DSL line and I am on a dynamic IP address and I am not supposed to be running servers on my machine. The DNS entry for my IP address looks practically identical to the entry for your IP address. Since it is impossible to distingish my IP address from yours, it is easier to block the whole network and then whitelist the good addresses as the complaints come in. I can also tell you that the attitude that was displayed to you comes from listening to many other people complain that they are interfering with their god given right to send email. That is not true, being able to use the Internet is not a right, it is a priviledge that has been granted and funded by many different companies and governments. The Internet is a collection of private networks that have agreed to inter-connect with one another, and those networks are private property. Therefore, as I said, it is their server/network and their rules. If they don't want to accept email or network traffic from you, that is their choice to make not mine, yours, or anyone elses. As an aside, you are probably blocked from sending email to AOL directly as well. They are another company that has decided that they don't want email that has originated from a DSL or Cable connection. Regards, Paul

Tom Nielsen

19:56

New subject: [SLE] Does anyone know anything about abuse.nl.easynet.net????

On Fri, 2003-09-05 at 10:28, Paul Varner wrote:

...

I couldn't tell you who to work with, but again to get around it, you would have to get DNS and rDNS configured so that the IP address of the DSL line is associated with a hostname in the neuro-logic.com domain. Since you don't have email from Verizon, the other thing is to setup the mail server to relay through the web hosting mail server. I don't know postfix well enough, but in sendmail, you can configure it to send mail for certain domains through a third party mail server. So, in this specific case, you could configure the local mail server to send all mail destined for linuxmail.org through your web hosts mail server.

Luckily, I had my IP removed last night. On the other hand, a guy on this list, who by chance, works for Easynet, has helped me out tremendously. I guess I'll be ok. I will look into your suggestion and see what I can do.

...

I can also tell you that the attitude that was displayed to you comes from listening to many other people complain that they are interfering with their god given right to send email.

Ya, but it's no reason to go off on a 'holier than thou' attitude before one even needs to. I'm in sales and I hear my share of complaints, but I treat everyone with respect until they show me they don't deserve it. On the other hand, I deal with network and systems engineers from companies like Northrop Grumman, Lockheed, Raytheon, and all branches of the government, so I don't talk to the average consumer. I know the average consumer is a pain.

...

As an aside, you are probably blocked from sending email to AOL directly as well. They are another company that has decided that they don't want email that has originated from a DSL or Cable connection.

Luckily, or at least-so far, I'm good with AOL. I just sent my Dad an email last night and haven't had any problems....yet. Thank you for the feedback! -- Tom Nielsen Neuro Logic Systems 805.389.5435 x18 www.neuro-logic.com

Carlos E. R.

6 Sep 6 Sep

00:18

New subject: [SLE] Does anyone know anything about abuse.nl.easynet.net????

The 03.09.05 at 10:56, Tom Nielsen wrote:

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government, so I don't talk to the average consumer. I know the average consumer is a pain.

For well over a year, I talked to the average consumer, doing technical problem solving for a telephone company. I must say that, specially the first few months, it was a very happy and fulfilling time for me: clients appreciated having technicians calling them and solving their problems. The bad blood started when the phone company started saving money from corners - translation: don't solve it if there is a letter misplaced in the complaint. -- Cheers, Carlos Robinson

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Carlos E. R.
Frederik Vos
M. Edwin
Paul Varner
Tom Nielsen