Re: [SLE] Verizon DSL
<snip>
Ok.......I had assumed that's all it did/does. Verizon, of course, says they don't and won't support Linux. I said, "Yeah, yeah, yeah. It'll work." :)
Actually they do. I did have an issue on install with my mom's system - something was wrong with the transceiver. I called Verizon, and told them she was on SuSE 9.2. I had to hold for awhile then was transferred to their Linux/Unix group. After having me run some tests from the command line, they determined it was a hardware issue and shipped out a new box that day. -- kai ponte www.perfectreign.com linux - genuine windows replacement part
On Wednesday 11 January 2006 11:56 pm, Kai Ponte wrote:
<snip>
Ok.......I had assumed that's all it did/does. Verizon, of course,
says they
don't and won't support Linux. I said, "Yeah, yeah, yeah. It'll work." :)
Actually they do. I did have an issue on install with my mom's system - something was wrong with the transceiver. I called Verizon, and told them she was on SuSE 9.2. I had to hold for awhile then was transferred to their Linux/Unix group. After having me run some tests from the command line, they determined it was a hardware issue and shipped out a new box that day.
Interesting......their sales staff says NO Linux support! Fred -- Paid purchaser of ALL SuSE Linux releases since 6.x
On Thursday 12 January 2006 4:26 pm, Fred A. Miller wrote:
Interesting......their sales staff says NO Linux support! Historically, many ISPs would only support Windows and Mac or possibly just Windows or even just Windows 9x when NT and Win2K came out. From their standpoint, support means the training of the support staff and it frequently comes down to helping their customers configuring the system. ... Click on Control Panel Click on the Network icon etc.
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Jerry Feldman
On Thursday 12 January 2006 4:50 pm, Jerry Feldman wrote:
On Thursday 12 January 2006 4:26 pm, Fred A. Miller wrote:
Interesting......their sales staff says NO Linux support!
Historically, many ISPs would only support Windows and Mac or possibly just Windows or even just Windows 9x when NT and Win2K came out. From their standpoint, support means the training of the support staff and it frequently comes down to helping their customers configuring the system.
Yes.........and it all is done via someone reading off of a monitor. ;) The Linux "answers" could be made available to the tier 1 people just as easily as the MAC and 'Bloze material is. Now that Verizon is FINALLY making DSL available in some of our areas, anyway, I will be busy replacing 'Bloze with SUSE, as there are a number who have Net. access via Directway.....it's been their only choice for broadband access. I'm going to enjoy this year, I think. :) Fred -- Paid purchaser of ALL SuSE Linux releases since 6.x
participants (3)
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Fred A. Miller -
Jerry Feldman -
Kai Ponte