Hello, I have strange scanner problems... I have three of them. an HP scanner/printer (usb), a brother scanner/printer (wifi) and an epson 4490 photo. The three of them are pretty old and worked flawlessly since some month ago when I changed my computer. I reused the same disk, so didn't think I will have problem, but didn't used the scanner since. I need them now. but... xsane sees the two printers, but not the epson one iscan (the epson software) sees the epson scanner (so the drivers are ok), but I had to install the 32 bits version, the 64 bits issue many warnings and do not launch My main usual program, VueScan (proprietary) do not see any scanner, when it used to see at least the epson (photo) any idea of what I can do to have the all three seen in the same software? thanks jdd -- http://dodin.org -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Op donderdag 29 maart 2018 11:30:04 CEST schreef jdd@dodin.org:
Hello,
I have strange scanner problems...
I have three of them. an HP scanner/printer (usb), a brother scanner/printer (wifi) and an epson 4490 photo.
The three of them are pretty old and worked flawlessly since some month ago when I changed my computer.
I reused the same disk, so didn't think I will have problem, but didn't used the scanner since. I need them now.
but...
xsane sees the two printers, but not the epson one iscan (the epson software) sees the epson scanner (so the drivers are ok), but I had to install the 32 bits version, the 64 bits issue many warnings and do not launch My main usual program, VueScan (proprietary) do not see any scanner, when it used to see at least the epson (photo)
any idea of what I can do to have the all three seen in the same software?
thanks jdd YaST - Hardware - Scanner ... needed even for HP devices where the hplip drivers are being used.
-- Gertjan Lettink a.k.a. Knurpht openSUSE Board Member openSUSE Forums Team -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Le 29/03/2018 à 12:20, Knurpht @ openSUSE a écrit :
YaST - Hardware - Scanner ... needed even for HP devices where the hplip drivers are being used.
yes, of course done, but the epson scanner still keep "unconfigured". There is a message saying epokwa drivers gives problems with x64, but it worked flawlessly before (and by the way the driver is the same since 2015) after a reboot, VueScan sees the epson scanner, but still not the others :-( (it used to see the hp one) lsusb says: s 001 Device 003: ID 04b8:0119 Seiko Epson Corp. GT-X750 [Perfection 4490 Photo] sane-find-scanner find it: found USB scanner (vendor=0x04b8 [EPSON], product=0x0119 [EPSON Scanner]) at libusb:001:003 but scanimage -L device `hpaio:/usb/Photosmart_B110_series?serial=CN0CD3S39N05J8' is a Hewlett-Packard Photosmart_B110_series all-in-one device `brother4:net1;dev0' is a Brother DCP-7055W DCP-7055W (no epson) thanks jdd -- http://dodin.org -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Den 2018-03-29 kl. 12:50, skrev jdd@dodin.org:
Le 29/03/2018 à 12:20, Knurpht @ openSUSE a écrit :
YaST - Hardware - Scanner ... needed even for HP devices where the hplip drivers are being used.
yes, of course done, but the epson scanner still keep "unconfigured". There is a message saying epokwa drivers gives problems with x64, but it worked flawlessly before (and by the way the driver is the same since 2015)
It might be that you need proprietary drivers for this one. There were recently a thread about an Epson scanner that probably needed it. Please see: https://lists.opensuse.org/opensuse/2018-03/msg00353.html I linked to this in that thread. Don't now of it helped but didn't here any complaints, nor if it worked. http://support.epson.net/linux/en/iscan_c.html Cheers, -- /bengan -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Den 2018-03-29 kl. 14:24, skrev Bengt Gördén:
Den 2018-03-29 kl. 12:50, skrev jdd@dodin.org:
Le 29/03/2018 à 12:20, Knurpht @ openSUSE a écrit :
YaST - Hardware - Scanner ... needed even for HP devices where the hplip drivers are being used.
yes, of course done, but the epson scanner still keep "unconfigured". There is a message saying epokwa drivers gives problems with x64, but it worked flawlessly before (and by the way the driver is the same since 2015) It might be that you need proprietary drivers for this one. There were recently a thread about an Epson scanner that probably needed it. Please see: https://lists.opensuse.org/opensuse/2018-03/msg00353.html
I linked to this in that thread. Don't now of it helped but didn't here any complaints, nor if it worked. http://support.epson.net/linux/en/iscan_c.html
Oops. I read your mail very sloppy. I see you clearly stated that iscan and drivers were the same. Sorry for the buzz. Happy Easter though :) Cheers, -- /bengan -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On Thu, 29 Mar 2018 11:30:04 +0200, jdd@dodin.org wrote:
Hello,
I have strange scanner problems...
I have three of them. an HP scanner/printer (usb), a brother scanner/printer (wifi) and an epson 4490 photo.
The three of them are pretty old and worked flawlessly since some month ago when I changed my computer.
I reused the same disk, so didn't think I will have problem, but didn't used the scanner since. I need them now.
You mean that you have transferred the hard disk from the old computer to the new one? To test the scanners the usual command are: - plug out and plug in the scanner and check if the scanner is recognized by the use using dmesg as root: - sane-find-scanner searches and reports available scanners - scanimage -L test if the scanner is configured correctly/has a working driver What is the oS and what is the sane-backends version? Istvan -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Le 29/03/2018 à 11:30, jdd@dodin.org a écrit :
Hello,
I have strange scanner problems...
may be this bugzilla is relevant, because my new computer have only *usb3* ports https://bugzilla.opensuse.org/show_bug.cgi?id=975866 I have to investigate this direction jdd -- http://dodin.org -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
jdd@dodin.org wrote:
Le 29/03/2018 à 11:30, jdd@dodin.org a écrit :
Hello,
I have strange scanner problems...
may be this bugzilla is relevant, because my new computer have only *usb3* ports
Might be. I would have pointed you at it, to check for similarities. In any case Johannes' explanations are well worth reading. Do you experience timeouts/long waits with scanimage? But this problem had been solved in sane-backends 2 years ago, would be strange if it came back suddenly. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Le 29/03/2018 à 19:49, Peter Suetterlin a écrit :
may be this bugzilla is relevant, because my new computer have only *usb3* ports
finally I can't make my system work better after reading
Do you experience timeouts/long waits with scanimage?
not really.
time scanimage -L device `hpaio:/usb/Photosmart_B110_series?serial=CN0CD3S39N05J8' is a Hewlett-Packard Photosmart_B110_series all-in-one device `brother4:net1;dev0' is a Brother DCP-7055W DCP-7055W
real 0m2.366s user 0m0.000s sys 0m0.020s
But this problem had been solved in sane-backends 2 years ago, would be strange if it came back suddenly.
given it depends of the kernel, may be but how could I use an other driver than xhci (preferably only on the port 3)? thanks jdd -- http://dodin.org -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
participants (5)
-
Bengt Gördén -
Istvan Gabor -
jdd＠dodin.org -
Knurpht ＠ openSUSE -
Peter Suetterlin