[opensuse] SUSE Account Changes - here now? - openSUSE Users

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[opensuse] SUSE Account Changes -...

[opensuse] SUSE Account Changes - here now?

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Dave Howorth

6 May 2020 6 May '20

10:38

Well, I've just received a message telling me I can activate my new SUSE account. Unfortunately the plain text version of the message doesn't actually include the necessary links AFAICT. I'm disappointed. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

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Dave Howorth

6 May 6 May

10:42

On Wed, 6 May 2020 11:38:30 +0100 Dave Howorth wrote:

...

Well, I've just received a message telling me I can activate my new SUSE account.

Unfortunately the plain text version of the message doesn't actually include the necessary links AFAICT.

I'm disappointed.

And I see that the privacy policy explains that my personal data will be exported to California, there to be processed by the NSA, CIA etc at their leisure I suppose. Is there really no European firm (or even firm with a European server) capable of providing authentication services? Again, I'm disappointed. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Carlos E. R.

10:51

On 06/05/2020 12.42, Dave Howorth wrote:

...

On Wed, 6 May 2020 11:38:30 +0100 Dave Howorth <> wrote:

...
Well, I've just received a message telling me I can activate my new SUSE account.

Unfortunately the plain text version of the message doesn't actually include the necessary links AFAICT.

They are in mine. I see these: View on web click here: [redacted] sign in page: [redacted] SUSE Customer Center: [redacted] SUSE Community: [redacted] privacy statement: [redacted] Request a Call: [redacted] Unsubscribe: [redacted] 3rd party trademarks: [redacted]

...

...
I'm disappointed.

And I see that the privacy policy explains that my personal data will be exported to California, there to be processed by the NSA, CIA etc at their leisure I suppose.

Is there really no European firm (or even firm with a European server) capable of providing authentication services?

Again, I'm disappointed.

You should post your concerns to the Project mail list. -- Cheers / Saludos, Carlos E. R. (from 15.1 x86_64 at Telcontar)

Simon Lees

10:57

On 5/6/20 8:21 PM, Carlos E. R. wrote:

...

On 06/05/2020 12.42, Dave Howorth wrote:

...
On Wed, 6 May 2020 11:38:30 +0100 Dave Howorth <> wrote:

...
Well, I've just received a message telling me I can activate my new SUSE account.

Unfortunately the plain text version of the message doesn't actually include the necessary links AFAICT.

They are in mine.

I see these:

View on web click here: [redacted] sign in page: [redacted] SUSE Customer Center: [redacted] SUSE Community: [redacted] privacy statement: [redacted] Request a Call: [redacted] Unsubscribe: [redacted] 3rd party trademarks: [redacted]

...
...
I'm disappointed.

And I see that the privacy policy explains that my personal data will be exported to California, there to be processed by the NSA, CIA etc at their leisure I suppose.

Is there really no European firm (or even firm with a European server) capable of providing authentication services?

Again, I'm disappointed.

You should post your concerns to the Project mail list.

NO NO NO you really should not, you should raise your concerns about that one with SUSE, that is the account system for SUSE customers and partners as Marcus explained and I linked 15 minutes ago SUSE will be using a different system for R&D which will be shared with openSUSE for things like bugzilla obs etc. -- Simon Lees (Simotek) http://simotek.net Emergency Update Team keybase.io/simotek SUSE Linux Adelaide Australia, UTC+10:30 GPG Fingerprint: 5B87 DB9D 88DC F606 E489 CEC5 0922 C246 02F0 014B

Carlos E. R.

11:09

On 06/05/2020 12.57, Simon Lees wrote:

...

On 5/6/20 8:21 PM, Carlos E. R. wrote:

...
On 06/05/2020 12.42, Dave Howorth wrote:

...
On Wed, 6 May 2020 11:38:30 +0100 Dave Howorth <> wrote:

...

...
...
Again, I'm disappointed.

You should post your concerns to the Project mail list.

NO NO NO you really should not, you should raise your concerns about that one with SUSE, that is the account system for SUSE customers and partners as Marcus explained and I linked 15 minutes ago SUSE will be using a different system for R&D which will be shared with openSUSE for things like bugzilla obs etc.

Sorry, but no. I'm not a SUSE customer and I got that email, as openSUSE user. From: SUSE Subject: SUSE Account Changes - Coming soon! The word "openSUSE" does not appear in the email (except in my opensuse.org alias). The privacy page does talk about the European GDPR, but says that the Okta resides in California. That IS a concern. :-( -- Cheers / Saludos, Carlos E. R. (from 15.1 x86_64 at Telcontar)

Dave Howorth

11:39

On Wed, 6 May 2020 13:09:04 +0200 "Carlos E. R." wrote:

...

On 06/05/2020 12.57, Simon Lees wrote:

...
On 5/6/20 8:21 PM, Carlos E. R. wrote:

...
On 06/05/2020 12.42, Dave Howorth wrote:

...
On Wed, 6 May 2020 11:38:30 +0100 Dave Howorth <> wrote:

...

...
...
...
Again, I'm disappointed.

You should post your concerns to the Project mail list.

NO NO NO you really should not, you should raise your concerns about that one with SUSE, that is the account system for SUSE customers and partners as Marcus explained and I linked 15 minutes ago SUSE will be using a different system for R&D which will be shared with openSUSE for things like bugzilla obs etc.

Sorry, but no. I'm not a SUSE customer and I got that email, as openSUSE user.

From: SUSE Subject: SUSE Account Changes - Coming soon!

The word "openSUSE" does not appear in the email (except in my opensuse.org alias).

Sorry, but you're talking about something completely different. My apologies for not being clear enough about the mail I had received: From: SUSE To: [redacted] Subject: New SUSE User Accounts - partners and customers

...

The privacy page does talk about the European GDPR, but says that the Okta resides in California. That IS a concern. :-(

Yes, same in my email. It's about my bugzilla account, apparently. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Simon Lees

11:53

Hi On 5/6/20 9:09 PM, Dave Howorth wrote:

...

On Wed, 6 May 2020 13:09:04 +0200 "Carlos E. R." wrote:

...
On 06/05/2020 12.57, Simon Lees wrote:

...
On 5/6/20 8:21 PM, Carlos E. R. wrote:

...
On 06/05/2020 12.42, Dave Howorth wrote:

...
On Wed, 6 May 2020 11:38:30 +0100 Dave Howorth <> wrote:

...

...
...
...
Again, I'm disappointed.

You should post your concerns to the Project mail list.

NO NO NO you really should not, you should raise your concerns about that one with SUSE, that is the account system for SUSE customers and partners as Marcus explained and I linked 15 minutes ago SUSE will be using a different system for R&D which will be shared with openSUSE for things like bugzilla obs etc.

Sorry, but no. I'm not a SUSE customer and I got that email, as openSUSE user.

From: SUSE Subject: SUSE Account Changes - Coming soon!

The word "openSUSE" does not appear in the email (except in my opensuse.org alias).

Sorry, but you're talking about something completely different. My apologies for not being clear enough about the mail I had received:

From: SUSE To: [redacted] Subject: New SUSE User Accounts - partners and customers

...
The privacy page does talk about the European GDPR, but says that the Okta resides in California. That IS a concern. :-(

Yes, same in my email. It's about my bugzilla account, apparently.

Okta is not being used for bugzilla, so it is not about your bugzilla account, apparently you have been flagged as a SUSE customer or partner for some reason. I have this account setup as well as the one you'll use for bugzilla which is different. As the other email I linked to suggested you can get the info you'll need to login to bugzilla / forums etc from https://idp-portal-info.suse.com/ -- Simon Lees (Simotek) http://simotek.net Emergency Update Team keybase.io/simotek SUSE Linux Adelaide Australia, UTC+10:30 GPG Fingerprint: 5B87 DB9D 88DC F606 E489 CEC5 0922 C246 02F0 014B

Marcus Meissner

12:01

On Wed, May 06, 2020 at 09:23:42PM +0930, Simon Lees wrote:

...

Hi

On 5/6/20 9:09 PM, Dave Howorth wrote:

...
On Wed, 6 May 2020 13:09:04 +0200 "Carlos E. R." wrote:

...
On 06/05/2020 12.57, Simon Lees wrote:

...
On 5/6/20 8:21 PM, Carlos E. R. wrote:

...
On 06/05/2020 12.42, Dave Howorth wrote:

...
On Wed, 6 May 2020 11:38:30 +0100 Dave Howorth <> wrote:

...

...
...
...
Again, I'm disappointed.

You should post your concerns to the Project mail list.

NO NO NO you really should not, you should raise your concerns about that one with SUSE, that is the account system for SUSE customers and partners as Marcus explained and I linked 15 minutes ago SUSE will be using a different system for R&D which will be shared with openSUSE for things like bugzilla obs etc.

Sorry, but no. I'm not a SUSE customer and I got that email, as openSUSE user.

From: SUSE Subject: SUSE Account Changes - Coming soon!

The word "openSUSE" does not appear in the email (except in my opensuse.org alias).

Sorry, but you're talking about something completely different. My apologies for not being clear enough about the mail I had received:

From: SUSE To: [redacted] Subject: New SUSE User Accounts - partners and customers

...
The privacy page does talk about the European GDPR, but says that the Okta resides in California. That IS a concern. :-(

Yes, same in my email. It's about my bugzilla account, apparently.

Okta is not being used for bugzilla, so it is not about your bugzilla account, apparently you have been flagged as a SUSE customer or partner for some reason. I have this account setup as well as the one you'll use for bugzilla which is different. As the other email I linked to suggested you can get the info you'll need to login to bugzilla / forums etc from https://idp-portal-info.suse.com/

All curent account holders have received this invite to sign up to this (lets called it SUSE customer tree). Background: Up to now all customers and community members and even employees have shared one account tree to access suse.com customer center, bugzilla, the buildservice and other locations. This account space is now being split into 2 spaces: - One part for SUSE customers themselves. This is driven by OKTA and via "New SUSE User Accounts - partners and customers" as original signup email. It will use your current existing details. ( https://myaccount.suse.com ) - Second part for the Development and Community services we offer (Bugzilla, OBS, etc.) This account database is hosted in Nuernberg datacenter. (see https://idp-portal-info.suse.com/ ) This database is still being transitioned from MF to us and not yet fully active. We only just started and it will first be visible to you with Bugzilla after May 11th. Up to then the "old" account is still in use. For people just being developers and community members, the secondary part is the more relevant and perhaps the only account they need. Ciao, Marcus -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

James Knott

13:04

On 2020-05-06 08:01 AM, Marcus Meissner wrote:

...

For people just being developers and community members, the secondary part is the more relevant and perhaps the only account they need.

So, I should just ignore the email? I see it wants a 12 character password. I suppose one thing that could make me a "customer" was I used to buy boxed sets. I currently see boxes for SuSE Linux 9.3 & 10 on my shelf. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Dave Howorth

16:33

On Wed, 6 May 2020 09:04:34 -0400 James Knott wrote:

...

On 2020-05-06 08:01 AM, Marcus Meissner wrote:

...
For people just being developers and community members, the secondary part is the more relevant and perhaps the only account they need.

So, I should just ignore the email? I see it wants a 12 character password. I suppose one thing that could make me a "customer" was I used to buy boxed sets. I currently see boxes for SuSE Linux 9.3 & 10 on my shelf.

Yeah, I was wondering whether the 9.3 box was what made me a customer. But the account is definitely the one I use for bugzilla. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Marcus Meissner

17:25

On Wed, May 06, 2020 at 05:33:27PM +0100, Dave Howorth wrote:

...

On Wed, 6 May 2020 09:04:34 -0400 James Knott wrote:

...
On 2020-05-06 08:01 AM, Marcus Meissner wrote:

...
For people just being developers and community members, the secondary part is the more relevant and perhaps the only account they need.

So, I should just ignore the email? I see it wants a 12 character password. I suppose one thing that could make me a "customer" was I used to buy boxed sets. I currently see boxes for SuSE Linux 9.3 & 10 on my shelf.

Yeah, I was wondering whether the 9.3 box was what made me a customer.

But the account is definitely the one I use for bugzilla.

In general if you have this bugzilla/obs account you "count" as SUSE customer in the wider sense ;) Ciao, Marcus -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Per Jessen

18:51

Marcus Meissner wrote:

...

In general if you have this bugzilla/obs account you "count" as SUSE customer in the wider sense ;)

Very nice explanation :-) Yeah, some of these accounts go somewhat further back than openSUSE. -- Per Jessen, Zürich (12.3°C) http://www.dns24.ch/ - free dynamic DNS, made in Switzerland. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Patrick Shanahan

12:03

* Simon Lees [05-06-20 07:57]:

...

Hi

On 5/6/20 9:09 PM, Dave Howorth wrote:

...
On Wed, 6 May 2020 13:09:04 +0200 "Carlos E. R." wrote:

...
On 06/05/2020 12.57, Simon Lees wrote:

...
On 5/6/20 8:21 PM, Carlos E. R. wrote:

...
On 06/05/2020 12.42, Dave Howorth wrote:

...
On Wed, 6 May 2020 11:38:30 +0100 Dave Howorth <> wrote:

...

...
...
...
Again, I'm disappointed.

You should post your concerns to the Project mail list.

NO NO NO you really should not, you should raise your concerns about that one with SUSE, that is the account system for SUSE customers and partners as Marcus explained and I linked 15 minutes ago SUSE will be using a different system for R&D which will be shared with openSUSE for things like bugzilla obs etc.

Sorry, but no. I'm not a SUSE customer and I got that email, as openSUSE user.

From: SUSE Subject: SUSE Account Changes - Coming soon!

The word "openSUSE" does not appear in the email (except in my opensuse.org alias).

Sorry, but you're talking about something completely different. My apologies for not being clear enough about the mail I had received:

From: SUSE To: [redacted] Subject: New SUSE User Accounts - partners and customers

...
The privacy page does talk about the European GDPR, but says that the Okta resides in California. That IS a concern. :-(

Yes, same in my email. It's about my bugzilla account, apparently.

Okta is not being used for bugzilla, so it is not about your bugzilla account, apparently you have been flagged as a SUSE customer or partner for some reason. I have this account setup as well as the one you'll use for bugzilla which is different. As the other email I linked to suggested you can get the info you'll need to login to bugzilla / forums etc from https://idp-portal-info.suse.com/

<quote> Server error! The server encountered an internal error and was unable to complete your request. Error message: The proxy server could not handle the request Reason: Error during SSL Handshake with remote server If you think this is a server error, please contact the webmaster. Error 500 idp-migrate.opensuse.org Apache </quote> -- (paka)Patrick Shanahan Plainfield, Indiana, USA @ptilopteri http://en.opensuse.org openSUSE Community Member facebook/ptilopteri Photos: http://wahoo.no-ip.org/piwigo paka @ IRCnet freenode -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Simon Lees

12:17

On 5/6/20 9:33 PM, Patrick Shanahan wrote:

...

* Simon Lees [05-06-20 07:57]:

...
Hi

On 5/6/20 9:09 PM, Dave Howorth wrote:

...
On Wed, 6 May 2020 13:09:04 +0200 "Carlos E. R." wrote:

...
On 06/05/2020 12.57, Simon Lees wrote:

...
On 5/6/20 8:21 PM, Carlos E. R. wrote:

...
On 06/05/2020 12.42, Dave Howorth wrote: > On Wed, 6 May 2020 11:38:30 +0100 Dave Howorth <> wrote:

...

...
...
> Again, I'm disappointed. >

You should post your concerns to the Project mail list.

NO NO NO you really should not, you should raise your concerns about that one with SUSE, that is the account system for SUSE customers and partners as Marcus explained and I linked 15 minutes ago SUSE will be using a different system for R&D which will be shared with openSUSE for things like bugzilla obs etc.

Sorry, but no. I'm not a SUSE customer and I got that email, as openSUSE user.

From: SUSE Subject: SUSE Account Changes - Coming soon!

The word "openSUSE" does not appear in the email (except in my opensuse.org alias).

Sorry, but you're talking about something completely different. My apologies for not being clear enough about the mail I had received:

From: SUSE To: [redacted] Subject: New SUSE User Accounts - partners and customers

...
The privacy page does talk about the European GDPR, but says that the Okta resides in California. That IS a concern. :-(

Yes, same in my email. It's about my bugzilla account, apparently.

Okta is not being used for bugzilla, so it is not about your bugzilla account, apparently you have been flagged as a SUSE customer or partner for some reason. I have this account setup as well as the one you'll use for bugzilla which is different. As the other email I linked to suggested you can get the info you'll need to login to bugzilla / forums etc from https://idp-portal-info.suse.com/

<quote> Server error!

The server encountered an internal error and was unable to complete your request.

Error message:

The proxy server could not handle the request

Reason: Error during SSL Handshake with remote server

If you think this is a server error, please contact the webmaster.

Error 500

idp-migrate.opensuse.org

Apache </quote>

https://idp-portal-info.suse.com/ is working for me on multiple machines https://idp-portal.suse.com/ is not currently not sure if thats an issue. -- Simon Lees (Simotek) http://simotek.net Emergency Update Team keybase.io/simotek SUSE Linux Adelaide Australia, UTC+10:30 GPG Fingerprint: 5B87 DB9D 88DC F606 E489 CEC5 0922 C246 02F0 014B

Patrick Shanahan

12:28

* Simon Lees [05-06-20 08:19]: [...]

...

https://idp-portal-info.suse.com/ is working for me on multiple machines https://idp-portal.suse.com/ is not currently not sure if thats an issue.

yes, https://idp-portal-info.suse.com/, works fine, but the directed links within the text do not work. and https://idp-portal.suse.com/ does not work for me. -- (paka)Patrick Shanahan Plainfield, Indiana, USA @ptilopteri http://en.opensuse.org openSUSE Community Member facebook/ptilopteri Photos: http://wahoo.no-ip.org/piwigo paka @ IRCnet freenode -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Simon Lees

12:38

On 5/6/20 9:58 PM, Patrick Shanahan wrote:

...

* Simon Lees [05-06-20 08:19]: [...]

...
https://idp-portal-info.suse.com/ is working for me on multiple machines https://idp-portal.suse.com/ is not currently not sure if thats an issue.

yes, https://idp-portal-info.suse.com/, works fine, but the directed links within the text do not work.

and https://idp-portal.suse.com/ does not work for me.

It might be that Migration hasn't yet been properly enabled for openSUSE users yet, expect it to be by the time bugzilla is up and running, the initial email had to be sent today as bugzilla will be down from tomorrow until Sunday for the migration. Although I can confirm the system seems to work because employee's were given a separate link to migrate there accounts because wisely this is being tested with some internal tools before its rolled out everywhere. -- Simon Lees (Simotek) http://simotek.net Emergency Update Team keybase.io/simotek SUSE Linux Adelaide Australia, UTC+10:30 GPG Fingerprint: 5B87 DB9D 88DC F606 E489 CEC5 0922 C246 02F0 014B

Markus Koßmann

12:43

Am Mittwoch, 6. Mai 2020, 13:53:42 CEST schrieb Simon Lees:

...

Okta is not being used for bugzilla, so it is not about your bugzilla account, apparently you have been flagged as a SUSE customer or partner for some reason. One idea about becoming SUSE customer: Years ago, before outsourcing this business to EDV Buchversand, SUSE also sold distribution DVD sets . Might it be, that people who bought such a set are still in SUSEs customer database ?

-- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Simon Lees

12:50

On 5/6/20 10:13 PM, Markus Koßmann wrote:

...

Am Mittwoch, 6. Mai 2020, 13:53:42 CEST schrieb Simon Lees:

...
Okta is not being used for bugzilla, so it is not about your bugzilla account, apparently you have been flagged as a SUSE customer or partner for some reason. One idea about becoming SUSE customer: Years ago, before outsourcing this business to EDV Buchversand, SUSE also sold distribution DVD sets . Might it be, that people who bought such a set are still in SUSEs customer database ?

No Marcus's answer is right, it was sent to everyone with an existing account. Which includes anyone who ever had an account on the openSUSE forums or its bugzilla instance. -- Simon Lees (Simotek) http://simotek.net Emergency Update Team keybase.io/simotek SUSE Linux Adelaide Australia, UTC+10:30 GPG Fingerprint: 5B87 DB9D 88DC F606 E489 CEC5 0922 C246 02F0 014B

jdd＠dodin.org

12:27

...

...
The privacy page does talk about the European GDPR, but says that the Okta resides in California. That IS a concern. :-(

not sure this will make any difference if NSA is concerned :-( jdd -- http://dodin.org -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Per Jessen

11:05

Dave Howorth wrote:

...

And I see that the privacy policy explains that my personal data will be exported to California, there to be processed by the NSA, CIA etc at their leisure I suppose.

Ie. no significant change from the current setup.

...

Is there really no European firm (or even firm with a European server) capable of providing authentication services?

Again, I'm disappointed.

Yeah, these days this does sound a little odd. Maybe they are running servers in Europe too? -- Per Jessen, Zürich (14.6°C) http://www.dns24.ch/ - your free DNS host, made in Switzerland. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Dave Howorth

11:40

On Wed, 06 May 2020 13:05:20 +0200 Per Jessen wrote:

...

Dave Howorth wrote:

...
And I see that the privacy policy explains that my personal data will be exported to California, there to be processed by the NSA, CIA etc at their leisure I suppose.

Ie. no significant change from the current setup.

Agreed, but specifically chosen NOW by an independent company.

...

...
Is there really no European firm (or even firm with a European server) capable of providing authentication services?

Again, I'm disappointed.

Yeah, these days this does sound a little odd. Maybe they are running servers in Europe too?

Well, maybe they do but in that case either they're not using them or the information is wrong. Either way I'm still disappointed. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

James Knott

11:04

On 2020-05-06 06:38 AM, Dave Howorth wrote:

...

Well, I've just received a message telling me I can activate my new SUSE account.

Unfortunately the plain text version of the message doesn't actually include the necessary links AFAICT.

I'm disappointed.

Mine does. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

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participants (9)

Carlos E. R.
Dave Howorth
James Knott
jdd＠dodin.org
Marcus Meissner
Markus Koßmann
Patrick Shanahan
Per Jessen
Simon Lees

[opensuse] SUSE Account Changes - here now?

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