[opensuse] 12.3 power off issue with multicore?

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Toshi Esumi

17 Apr 2013 17 Apr '13

04:51

I've read some threads in the past about symptoms similar to my long experience of the power off problem (doesn't power off but restarts). One of them said it's a problem with multicore CPU (mine is Athlonx2 64). Is it still an active problem w/ 12.3? Mine still does even after I re-built my machine with 12.3. Or is there a work around and I just don't know about it? Thanks, Toshi -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

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Cristian Rodríguez

17 Apr 17 Apr

05:57

On 04/17/2013 01:51 AM, Toshi Esumi wrote:

...

I've read some threads in the past about symptoms similar to my long experience of the power off problem (doesn't power off but restarts). One of them said it's a problem with multicore CPU (mine is Athlonx2 64).

No, the number of cpu cores most likely has nothing to do with it.

...

Is it still an active problem w/ 12.3? Mine still does even after I re-built my machine with 12.3. Or is there a work around and I just don't know about it?

please post the output of journalctl -b -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Toshi Esumi

06:22

On Wed, 2013-04-17 at 02:57 -0300, Cristian Rodríguez wrote:

...

No, the number of cpu cores most likely has nothing to do with it.

...
Is it still an active problem w/ 12.3? Mine still does even after I re-built my machine with 12.3. Or is there a work around and I just don't know about it?

please post the output of journalctl -b

It's very long. I'm not sure what part is important to be posted. Below is the first page after the journal started. Please let me know what keyword to be searched and posted. I saved it to a file but it has 1231 lines. -Toshi -- Logs begin at Tue, 2013-04-16 23:04:33 PDT, end at Tue, 2013-04-16 23:06:56 PDT. -- Apr 16 23:04:33 suse123.toshi-home systemd-journal[254]: Allowing runtime journal files to grow to 87.5M. Apr 16 23:04:33 suse123.toshi-home kernel: Initializing cgroup subsys cpuset Apr 16 23:04:33 suse123.toshi-home kernel: Initializing cgroup subsys cpu Apr 16 23:04:33 suse123.toshi-home kernel: Linux version 3.7.10-1.1-desktop (geeko@buildhost) (gcc version 4.7.2 20130108 [gcc-4_7-branch revision 195012] (SUSE Linux) ) #1 SMP PREEMPT Thu Feb 28 15:06:29 UTC 2013 (82d3f21) Apr 16 23:04:33 suse123.toshi-home kernel: Command line: BOOT_IMAGE=/boot/vmlinuz-3.7.10-1.1-desktop root=UUID=c5c52ecc-d879-44b7-9f14-b6744e3b213d resume=/dev/disk/by-id/ata-WDC_WD1600AAJS-22B4A0_WD-WMAT22698823-part5 splash=silent quiet showopts Apr 16 23:04:33 suse123.toshi-home kernel: e820: BIOS-provided physical RAM map: Apr 16 23:04:33 suse123.toshi-home kernel: BIOS-e820: [mem 0x0000000000000000-0x000000000009f7ff] usable Apr 16 23:04:33 suse123.toshi-home kernel: BIOS-e820: [mem 0x000000000009f800-0x000000000009ffff] reserved Apr 16 23:04:33 suse123.toshi-home kernel: BIOS-e820: [mem 0x00000000000f0000-0x00000000000fffff] reserved Apr 16 23:04:33 suse123.toshi-home kernel: BIOS-e820: [mem 0x0000000000100000-0x000000006fedffff] usable Apr 16 23:04:33 suse123.toshi-home kernel: BIOS-e820: [mem 0x000000006fee0000-0x000000006fee2fff] ACPI NVS Apr 16 23:04:33 suse123.toshi-home kernel: BIOS-e820: [mem 0x000000006fee3000-0x000000006feeffff] ACPI data Apr 16 23:04:33 suse123.toshi-home kernel: BIOS-e820: [mem 0x000000006fef0000-0x000000006fefffff] reserved Apr 16 23:04:33 suse123.toshi-home kernel: BIOS-e820: [mem 0x00000000e0000000-0x00000000efffffff] reserved Apr 16 23:04:33 suse123.toshi-home kernel: BIOS-e820: [mem 0x00000000fec00000-0x00000000ffffffff] reserved Apr 16 23:04:33 suse123.toshi-home kernel: NX (Execute Disable) protection: active Apr 16 23:04:33 suse123.toshi-home kernel: SMBIOS 2.4 present. Apr 16 23:04:33 suse123.toshi-home kernel: DMI: Unknow Unknow/RS780-SB700, BIOS F3 03/03/2008 Apr 16 23:04:33 suse123.toshi-home kernel: e820: update [mem 0x00000000-0x0000ffff] usable ==> reserved Apr 16 23:04:33 suse123.toshi-home kernel: e820: remove [mem 0x000a0000-0x000fffff] usable Apr 16 23:04:33 suse123.toshi-home kernel: No AGP bridge found Apr 16 23:04:33 suse123.toshi-home kernel: e820: last_pfn = 0x6fee0 max_arch_pfn = 0x400000000 Apr 16 23:04:33 suse123.toshi-home kernel: MTRR default type: uncachable Apr 16 23:04:33 suse123.toshi-home kernel: MTRR fixed ranges enabled: Apr 16 23:04:33 suse123.toshi-home kernel: 00000-9FFFF write-back Apr 16 23:04:33 suse123.toshi-home kernel: A0000-BFFFF uncachable Apr 16 23:04:33 suse123.toshi-home kernel: C0000-C7FFF write-protect Apr 16 23:04:33 suse123.toshi-home kernel: C8000-FFFFF uncachable Apr 16 23:04:33 suse123.toshi-home kernel: MTRR variable ranges enabled: Apr 16 23:04:33 suse123.toshi-home kernel: 0 base 0000000000 mask FFC0000000 write-back Apr 16 23:04:33 suse123.toshi-home kernel: 1 base 0040000000 mask FFE0000000 write-back Apr 16 23:04:33 suse123.toshi-home kernel: 2 base 0060000000 mask FFF0000000 write-back Apr 16 23:04:33 suse123.toshi-home kernel: 3 base 006FF00000 mask FFFFF00000 uncachable Apr 16 23:04:33 suse123.toshi-home kernel: 4 disabled Apr 16 23:04:33 suse123.toshi-home kernel: 5 disabled Apr 16 23:04:33 suse123.toshi-home kernel: 6 disabled Apr 16 23:04:33 suse123.toshi-home kernel: 7 disabled Apr 16 23:04:33 suse123.toshi-home kernel: x86 PAT enabled: cpu 0, old 0x7040600070406, new 0x7010600070106 Apr 16 23:04:33 suse123.toshi-home kernel: found SMP MP-table at [mem 0x000f5870-0x000f587f] mapped at [ffff8800000f5870] Apr 16 23:04:33 suse123.toshi-home kernel: initial memory mapped: [mem 0x00000000-0x1fffffff] Apr 16 23:04:33 suse123.toshi-home kernel: Base memory trampoline at [ffff880000099000] 99000 size 24576 Apr 16 23:04:33 suse123.toshi-home kernel: init_memory_mapping: [mem 0x00000000-0x6fedffff] Apr 16 23:04:33 suse123.toshi-home kernel: [mem 0x00000000-0x6fdfffff] page 2M Apr 16 23:04:33 suse123.toshi-home kernel: [mem 0x6fe00000-0x6fedffff] page 4k Apr 16 23:04:33 suse123.toshi-home kernel: kernel direct mapping tables up to 0x6fedffff @ [mem 0x1fffc000-0x1fffffff] Apr 16 23:04:33 suse123.toshi-home kernel: RAMDISK: [mem 0x34136000-0x36092fff] Apr 16 23:04:33 suse123.toshi-home kernel: ACPI: RSDP 00000000000f71c0 00014 (v00 RS780 ) Apr 16 23:04:33 suse123.toshi-home kernel: ACPI: RSDT 000000006fee3000 00038 (v01 RS780 GBTUACPI 42302E31 GBTU 01010101) Apr 16 23:04:33 suse123.toshi-home kernel: ACPI: FACP 000000006fee3040 00074 (v01 RS780 GBTUACPI 42302E31 GBTU 01010101) Apr 16 23:04:33 suse123.toshi-home kernel: ACPI: DSDT 000000006fee30c0 06550 (v01 RS780 GBTUACPI 00001000 MSFT 03000000) Apr 16 23:04:33 suse123.toshi-home kernel: ACPI: FACS 000000006fee0000 00040 Apr 16 23:04:33 suse123.toshi-home kernel: ACPI: SSDT 000000006fee9700 00350 (v01 PTLTD POWERNOW 00000001 LTP 00000001) Apr 16 23:04:33 suse123.toshi-home kernel: ACPI: TEPH 000000006fee9a80 00038 (v01 RS780 GBTUACPI 42302E31 GBTU 00000098) Apr 16 23:04:33 suse123.toshi-home kernel: ACPI: MCFG 000000006fee9ac0 0003C (v01 RS780 GBTUACPI 42302E31 GBTU 01010101) Apr 16 23:04:33 suse123.toshi-home kernel: ACPI: APIC 000000006fee9640 00084 (v01 RS780 GBTUACPI 42302E31 GBTU 01010101) Apr 16 23:04:33 suse123.toshi-home kernel: ACPI: Local APIC address 0xfee00000 Apr 16 23:04:33 suse123.toshi-home kernel: Scanning NUMA topology in Northbridge 24 Apr 16 23:04:33 suse123.toshi-home kernel: No NUMA configuration found Apr 16 23:04:33 suse123.toshi-home kernel: Faking a node at [mem 0x0000000000000000-0x000000006fedffff] Apr 16 23:04:33 suse123.toshi-home kernel: Initmem setup node 0 [mem 0x00000000-0x6fedffff] Apr 16 23:04:33 suse123.toshi-home kernel: NODE_DATA [mem 0x6fecc000-0x6fedffff] -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Andrey Borzenkov

06:30

On Wed, Apr 17, 2013 at 10:22 AM, Toshi Esumi wrote:

...

On Wed, 2013-04-17 at 02:57 -0300, Cristian Rodríguez wrote:

...
No, the number of cpu cores most likely has nothing to do with it.

...
Is it still an active problem w/ 12.3? Mine still does even after I re-built my machine with 12.3. Or is there a work around and I just don't know about it?

please post the output of journalctl -b

It's very long. I'm not sure what part is important to be posted.

Upload it to http://susepaste.org/ and post link here. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Toshi Esumi

18 Apr 18 Apr

02:39

On Wed, 2013-04-17 at 10:30 +0400, Andrey Borzenkov wrote:

...

On Wed, Apr 17, 2013 at 10:22 AM, Toshi Esumi wrote:

...
On Wed, 2013-04-17 at 02:57 -0300, Cristian Rodríguez wrote:

...
No, the number of cpu cores most likely has nothing to do with it.

...
Is it still an active problem w/ 12.3? Mine still does even after I re-built my machine with 12.3. Or is there a work around and I just don't know about it?

please post the output of journalctl -b

It's very long. I'm not sure what part is important to be posted.

Upload it to http://susepaste.org/ and post link here. Ok, the link is below:

http://susepaste.org/56435749 -Toshi -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Cristian Rodríguez

04:15

On 04/17/2013 11:39 PM, Toshi Esumi wrote:

...

On Wed, 2013-04-17 at 10:30 +0400, Andrey Borzenkov wrote:

...
On Wed, Apr 17, 2013 at 10:22 AM, Toshi Esumi wrote:

...
On Wed, 2013-04-17 at 02:57 -0300, Cristian Rodríguez wrote:

...
No, the number of cpu cores most likely has nothing to do with it.

...
Is it still an active problem w/ 12.3? Mine still does even after I re-built my machine with 12.3. Or is there a work around and I just don't know about it?

please post the output of journalctl -b

It's very long. I'm not sure what part is important to be posted.

Upload it to http://susepaste.org/ and post link here. Ok, the link is below:

http://susepaste.org/56435749

-Toshi

Ok, what happends when you issue "poweroff" in the command line as root ? does the system turns off ? -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Carl Hartung

05:30

On Thu, 18 Apr 2013 01:15:28 -0300 Cristian Rodríguez wrote: <snipped>

...

Ok, what happends when you issue "poweroff" in the command line as root ? does the system turns off ?

Just as an aside, Cristian, the April 15 daily build of Ubuntu 13.04 (kernel 3.8.0-17) exhibited the same behavior on my system, at install, as did openSUSE 12.3, i.e. the installer stumbled and locked up after several seconds if I didn't insert "acpi=off" into the boot command string. Unlike openSUSE, which detected the addition and inserted it into the installed configuration, Ubuntu did _not_ detect and insert it into the installed configuration. However, the installed Ubuntu requires it for the system to boot while the installed openSUSE does not. :-) regards, Carl -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Toshi Esumi

05:45

On Thu, 2013-04-18 at 01:15 -0300, Cristian Rodríguez wrote:

...

Ok, what happends when you issue "poweroff" in the command line as root ? does the system turns off ?

"poweroff" ends up with the same result. Restarted. Toshi -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Basil Chupin

17 Apr 17 Apr

06:50

On 17/04/13 14:51, Toshi Esumi wrote:

...

I've read some threads in the past about symptoms similar to my long experience of the power off problem (doesn't power off but restarts). One of them said it's a problem with multicore CPU (mine is Athlonx2 64). Is it still an active problem w/ 12.3? Mine still does even after I re-built my machine with 12.3. Or is there a work around and I just don't know about it?

I am using an AMD FX 8-core cpu and don't have any problems at all with power-off. But you don't mention: 1. did you install 12.3 as a fresh install or did you upgrade from an earlier version of oS to 12.3? 2. are you using KDE (which version) or Gnome? 3. Is your version of 12.3 fully up-to-date? 4. what setting do you have in the System Settings>Session Management? BC -- Using openSUSE 12.3 x86_64 KDE 4.10.2 & kernel 3.8.7-1 on a system with- AMD FX 8-core 3.6/4.2GHz processor 16GB PC14900/1866MHz Quad Channel Corsair "Vengeance" RAM Gigabyte AMD3+ m/board; Gigabyte nVidia GTX550Ti 1GB DDR5 GPU -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Cristian Rodríguez

23:05

El 17/04/13 03:50, Basil Chupin escribió:

...

On 17/04/13 14:51, Toshi Esumi wrote:

...
I've read some threads in the past about symptoms similar to my long experience of the power off problem (doesn't power off but restarts). One of them said it's a problem with multicore CPU (mine is Athlonx2 64). Is it still an active problem w/ 12.3? Mine still does even after I re-built my machine with 12.3. Or is there a work around and I just don't know about it?

I am using an AMD FX 8-core cpu and don't have any problems at all with power-off.

But you don't mention:

1. did you install 12.3 as a fresh install or did you upgrade from an earlier version of oS to 12.3?

2. are you using KDE (which version) or Gnome?

3. Is your version of 12.3 fully up-to-date?

4. what setting do you have in the System Settings>Session Management?

BC

He also does not mention how he is trying to poweroff .. using the desktop icon ? issuing "poweroff" etc..? -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Toshi Esumi

18 Apr 18 Apr

02:44

On Wed, 2013-04-17 at 20:05 -0300, Cristian Rodríguez wrote:

...

...
But you don't mention:

1. did you install 12.3 as a fresh install or did you upgrade from an earlier version of oS to 12.3? Fresh install to a new(old but overwritten) HD. I've been doing this way from almost begenning but this problem started some thing like 12.0 or 12.1.

2. are you using KDE (which version) or Gnome? I used to use Gnome up until 12.1.? or 12.2.? but finally switched to KDE after using Gnome for last 10 years or so because Gnome3 was not so stable and didn't like the way it was going. The symptom didn't change when I switched the window manager.

3. Is your version of 12.3 fully up-to-date? Yes. Right before I posted this I made sure I got all available online-updates.

4. what setting do you have in the System Settings>Session Management?

As I wrote above I'm using KDE now. I can't find System Settings->Session Management app. sorry.

...

He also does not mention how he is trying to poweroff .. using the desktop icon ? issuing "poweroff" etc..?

I regularly use Leave->Turn off desktop on the desktop. But tried "halt -p". Same result. -Toshi -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Carl Hartung

04:04

On Wed, 17 Apr 2013 19:44:04 -0700 Toshi Esumi wrote:

...

On Wed, 2013-04-17 at 20:05 -0300, Cristian Rodríguez wrote:

...
...
But you don't mention:

1. did you install 12.3 as a fresh install or did you upgrade from an earlier version of oS to 12.3? Fresh install to a new(old but overwritten) HD. I've been doing this way from almost begenning but this problem started some thing like 12.0 or 12.1.

2. are you using KDE (which version) or Gnome? I used to use Gnome up until 12.1.? or 12.2.? but finally switched to KDE after using Gnome for last 10 years or so because Gnome3 was not so stable and didn't like the way it was going. The symptom didn't change when I switched the window manager.

3. Is your version of 12.3 fully up-to-date? Yes. Right before I posted this I made sure I got all available online-updates.

4. what setting do you have in the System Settings>Session Management?

As I wrote above I'm using KDE now. I can't find System Settings->Session Management app. sorry.

...
He also does not mention how he is trying to poweroff .. using the desktop icon ? issuing "poweroff" etc..?

I regularly use Leave->Turn off desktop on the desktop. But tried "halt -p". Same result.

-Toshi

Hi Toshi, Failure to power-off the system can be a side-effect of booting with the directive "acpi=off" in the command line. Check the menu entries in your "menu.lst" (grub) or "grub.cfg" (grub2) file to see if that directive is there. If it is, you'll want to experiment with removing it to see if the problem goes away. It's very late here and I don't have time to write up the details, so I'll leave it to you and others to sort that part out (including having a 'rescue CD' handy, just in case, and keeping backups of changed files.) hth & regards, Carl P.S.: I don't believe this will help but, for future reference, Session Management in KDE 4.10.00 "release 1" is under Applications -> Configure Desktop -> Startup and Shutdown from your main menu. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Toshi Esumi

05:35

On Thu, 2013-04-18 at 00:04 -0400, Carl Hartung wrote:

...

Failure to power-off the system can be a side-effect of booting with the directive "acpi=off" in the command line. Check the menu entries in your "menu.lst" (grub) or "grub.cfg" (grub2) file to see if that directive is there. If it is, you'll want to experiment with removing it to see if the problem goes away. It's very late here and I don't have time to write up the details, so I'll leave it to you and others to sort that part out (including having a 'rescue CD' handy, just in case, and keeping backups of changed files.)

"acpi" doesn't appear in grub.cfg. I use grub2.

...

P.S.: I don't believe this will help but, for future reference, Session Management in KDE 4.10.00 "release 1" is under Applications -> Configure Desktop -> Startup and Shutdown from your main menu.

Session management has below: <General> "checked" Confirm logout "checked" Offer shutdown options <Default Leave Option> "selected" End current session <Onlogin> "selected" Restore previous session Applications to be excluded from sessions: "blank" Toshi -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

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participants (5)

Andrey Borzenkov
Basil Chupin
Carl Hartung
Cristian Rodríguez
Toshi Esumi