Basil Chupin [mailto:blchupin@tpg.com.au] replied to Mike Dewhirst, saying: [...]
People who come here should already be posting-etiquette aware and if they are not then it does not mean that they are simply new SuSE users. I was once a "newbie" to this forum but I didn't come here ignorant of how to or how not to post/reply to messages in mail lists or newsgroups.
On the other hand, I was a participant for years in BBS and internet mailing lists before I came to [SLE], but it was only here that I learned about: a) top-posting (used to be called TOFU when most of the list gurus were German) b) that hitting "Reply" (to get a new message with the correct address in place) and just writing in a new topic/Subject amounted to hijacking a thread (because of the header material that was invisibly (to my mail reader) brought along. I'm sure I was an ignorant turd, but the two topics simply went unmentioned in several years and many hundreds of posts to a variety of mailing lists (some technical, some social/political/whatever). Once I read an explanation of (at the time) TOFU, and an explanation of how threads were being unintentionally hijacked, I made it a point to avoid both practices thereafter. But the idea is that this list was in the minority from my perspective... still is, mostly, but when in Rome... Also, modern mail readers make the thread-hijack thing hard to excuse, because it now takes fewer clicks or keystrokes to get a new message with the list address already in place, than to "Reply" and then delete the undesired stuff.
As far as I know, this forum is no different to any other well run, intelligent, forum where the normal posting-etiquette is known and observed by the participants.
It is observed by well-meaning participants (like me :-) when it is pointed out, but it doesn't necessarily come with a newcomer if their previous forum experience didn't involve the two specific characteristics that seem to be most important here (most talked about, anyway). Now, on a related topic, dear to my own heart... [snippety-doo-dah] This is where I snipped the entire remainder of Mike's post that you unnecessarily retained (and did not comment on), as well as the entire, un-edited and un-commented text of Dana's message, to which Mike had replied. In most of the other mailing lists in which I participate, THAT is a crime, and gets your knuckles soundly rapped. Considerate replies trim and edit the text to which they are replying, and never leave 50+ lines of untouched old message at the end. It's not friendly to people who receive individual messages, because they often scroll down through the stale stuff just to see your next comment, only to find that you have no further comment. It's extremely unfriendly to people who receive lists in digest format. I'm guilty myself, sometimes, but it's rare, and it's always an embarrassing mistake, rather than my standard don't-give-a-f*** policy. Now, if you'll excuse me, I'm getting dizzy up here on the soap-box. (Sorry to stomp all over you for something that many people do - including some of the list gurus - but you handed me such a juicy example. :-) Kevin The information contained in this electronic mail transmission may be privileged and confidential, and therefore, protected from disclosure. If you have received this communication in error, please notify us immediately by replying to this message and deleting it from your computer without copying or disclosing it.
On 10/08/06 10:34, mlist@safenet-inc.com wrote:
Basil Chupin [mailto:blchupin@tpg.com.au] replied to Mike Dewhirst, saying:
[...]
People who come here should already be posting-etiquette aware and if they are not then it does not mean that they are simply new SuSE users. I was once a "newbie" to this forum but I didn't come here ignorant of how to or how not to post/reply to messages in mail lists or newsgroups.
On the other hand, I was a participant for years in BBS and internet mailing lists before I came to [SLE], but it was only here that I learned about:
Apparently you never participated in any of the Fidonet "echoes" that I did.. several of those were even worse -- much, much worse -- than the recent flurry of activity here :-) Why, one could even get flamed for using <colon-right_parenthesis> as a smiley.
I'm sure I was an ignorant turd ....
There is also another class of user, certain to become more common as Linux gains popularity, characterized by this email extract a friend sent me recently: "I used to work in technical support for a 24/7 call center! One day I got a call from an individual who asked what hours the call center was open. I told him, "The number you dialed is open 24 hours a day, 7 days a week." He responded, "Is that Eastern or Pacific time?" Wanting to end the call quickly, I said, "Uh, Pacific" . . He ALSO votes!" Anyone want a copy of the complete email? :-) (All requests off-list only, **please**)
On Thu, 2006-08-10 at 11:11 -0600, Darryl Gregorash wrote:
On 10/08/06 10:34, mlist@safenet-inc.com wrote:
Basil Chupin [mailto:blchupin@tpg.com.au] replied to Mike Dewhirst, saying:
<snip>
This was posted on this list earlier this year and perhaps needs to be repeated on occasion: ********************************************************************** All, We seem to be getting lots of new people on the list recently, which is generally a good thing. However, some participants seem to be a little inexperienced in how to write a reply. Remember, this is not ICQ and Instant Messaging. You have some control over where and how your text appears. Use it wisely. In the interests of peace, good order, and getting lots of helpful responses, would everybody please: - edit your replies -- that means trim off everything from the old message except the paragraph or two to which you are replying. Never reproduce somebody's signature and tag-lines, unless that is specifically what you are replying to. If somebody included a lengthy excerpt from a log file or a shell script, or program output, then everybody in the list received it at least once. They don't need you to quote it to them again - trim it out of your reply. - write your replies below the material to which you are replying -- that means, either start writing at the bottom, or else write your replies between paragraphs of the other person's message, and there should be no quoted text after your last sentence. Writing your replies above quoted material is called "top-posting" and it seems to offend some of the old-timers (the people with the most experience and knowledge, whom you would therefore least like to offend...), and it makes it difficult to follow an ongoing conversation. As well, if you leave a lot of untrimmed quoted text in a message, it annoys people who scroll all the way down, only to find out that you made them waste their time. People who are receiving a digest version have to scroll past all your useless quoting just to get to the next message in the digest. You want to be more polite and accommodating than that, don't you? Good. We appreciate it. If you are using KMail, then when you see a sentence or a paragraph that really needs a response from you, highlight just that piece of text and press the "L" key. This creates a new message in the thread, containing only the text that you highlighted, and addressed to the mailing list (not to the original sender, who doesn't really need or want to see two copies of your reply in his in-box). In other words, text-select plus "L" key does most of the things that list-etiquette requests. The only thing that it doesn't seem to do automatically is to place your cursor at a starting position below the last line of quoted text. I guess the makers of KMail wanted to leave something for you to do. If you are using another mail program that doesn't support these KMail functions........ fake it. ********************************************************************** -- Ken Schneider UNIX since 1989, linux since 1994, SuSE since 1998
participants (3)
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Darryl Gregorash
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Ken Schneider
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mlist@safenet-inc.com