I'm having a go round with Dell support people about what appears to me to be a hardware problem on a 6400 server box. We have 1 slot in this box that if we put any cards in, the box will lock up. It's a 33Mhz 32/64 bit slot of which there are 4. We have 2 of our own cards in adjacent slots. We have suspected an apic problem with their bios because of a known apic/irq0 problem with their bios that there is a kernel patch for and does in fact fix. We suspect there are more bios bugs in their board/bios. They insist (as always) that the problem is not theirs. They say that we have to run an "Enterprise kernel" to get support for 4 processors. Is that a crock or what? What this "slot" problem has to do with the kernel is beyond me. Either way I was wondering if anyone knows of specific things in SuSE Enterprise kernel that could possibly help with this kind of thing. I can see that is is a 2.4.7 kernel from the info in their site. Is there anyway to get a copy of it without buying the $1000 package? Is Dell giving me a line of sh#t. We have tried MANY kernels and also even Red Hat 7.2 like Dell says they support. We are back to using SuSE 7.3 with a vanilla 2.4.18 kernel. We have tried all the SuSE kernels available. I think we have been wasting time trying all these different kernels. Sorry if this is OT. I know that there are many knowledgeable people and SuSE people watching this list and I am just looking for advise/help. Thanks in advance Mark
* Mark Hounschell (markh@compro.net) [020328 05:22]:
Either way I was wondering if anyone knows of specific things in SuSE Enterprise kernel that could possibly help with this kind of thing. I can see that is is a 2.4.7 kernel from the info in their site. Is there anyway to get a copy of it without buying the $1000 package?
There's nothing special about the kernel on SLES. The additional cost is because of the maintainance--Oracle, SAP, etc. don't want to re-certify unless it's absolutely necessary so we're committed to maintaining the old kernel. There's also a a 2.4.16 update for SLES I believe but running it may invalidate your Oracle/SAP support contract.
Is Dell giving me a line of sh#t. We have tried MANY kernels and also even Red Hat 7.2 like Dell says they support. We are back to using SuSE 7.3 with a vanilla 2.4.18 kernel. We have tried all the SuSE kernels available. I think we have been wasting time trying all these different kernels.
"enterprise kernel" is certainly BS, but just ask them what kernel they want you to run (which might even be some old buggy RH kernel) and see if the problem still exists. If it does, then tell them to send you new hardware. -- -ckm
Mark Hounschell wrote:
We suspect there are more bios bugs in their board/bios. They insist (as always) that the problem is not theirs. They say that we have to run an "Enterprise kernel" to get support for 4 processors. Is that a crock or what? What this "slot" problem has to do with the kernel is beyond me. Either way I was wondering if anyone knows of specific things in SuSE Enterprise kernel that could possibly help with this kind of thing. I can see that is is a 2.4.7 kernel from the info in their site. Certanly, you don't need enterprise kernel for 4 processors support :-) Any kernel from kernel.org will work for you.
Is Dell giving me a line of sh#t. We have tried MANY kernels and also even Red Hat
I also has problems with SAP certified 2.4.16 Suse's kernel on SAP certified HP hardware ;-)
participants (3)
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Christopher Mahmood
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Dmitry Melekhov
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Mark Hounschell