Hi all, I have 3 HP Proliant DL360s: • 2 x Single Xeon 3.4Ghz; 1GB RAM; 72GB SCSI RAID; SuSE 9.1 • 1 x Dual Xeon 3.4Ghz; 2GB RAM; 72GB SCSI RAID; SuSE 9.3 (64 bit) The dual processor machine runs without any problems. Power to this machine comes from a 1KVA UPS with diesel generator backup. It is installed in a server room with about thirty other servers. The one single processor machine runs without any problems. The other single processor machine stops after running for anything from 4 hours to 2 months. Power to these machines comes from a 5KVA UPS. It is installed in a rack in an empty office. The office does not have an air conditioner. All three of these machines are running the same software, and apart from the OS that is different and the one having an additional processor and more RAM they are identical. When the machine stops running: - it still has power - the power LED is still on - the CD tray opens - the link LED on both the NIC and the switch are on - there is not network traffic - the machine does not respond on the network - the screen is normally in power save mode and therefore blank - the machine does not respond to keyboard key presses - there is no lights flashing on the keyboard Have anyone heard of this before? Or does anybody have an idea of what it could be? I have the machine to my disposal for a couple of hours. During this time I need to remove all the data from it that we can send the machine to HP. Albert -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.344 / Virus Database: 267.11.10/120 - Release Date: 2005/10/05
On Thu, 2005-10-06 at 09:15 +0000, Albert wrote:
Hi all,
I have 3 HP Proliant DL360s: • 2 x Single Xeon 3.4Ghz; 1GB RAM; 72GB SCSI RAID; SuSE 9.1 • 1 x Dual Xeon 3.4Ghz; 2GB RAM; 72GB SCSI RAID; SuSE 9.3 (64 bit)
The dual processor machine runs without any problems. Power to this machine comes from a 1KVA UPS with diesel generator backup. It is installed in a server room with about thirty other servers.
The one single processor machine runs without any problems. The other single processor machine stops after running for anything from 4 hours to 2 months. Power to these machines comes from a 5KVA UPS. It is installed in a rack in an empty office. The office does not have an air conditioner.
No AC? How warn/hot does the room get. Perhaps you are having a thermal problem, the CPU is overheating.
All three of these machines are running the same software, and apart from the OS that is different and the one having an additional processor and more RAM they are identical.
When the machine stops running: - it still has power - the power LED is still on - the CD tray opens - the link LED on both the NIC and the switch are on - there is not network traffic - the machine does not respond on the network - the screen is normally in power save mode and therefore blank - the machine does not respond to keyboard key presses - there is no lights flashing on the keyboard
Have anyone heard of this before? Or does anybody have an idea of what it could be?
I have the machine to my disposal for a couple of hours. During this time I need to remove all the data from it that we can send the machine to HP.
Albert
-- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.344 / Virus Database: 267.11.10/120 - Release Date: 2005/10/05
-- Ken Schneider UNIX since 1989, linux since 1994, SuSE since 1998
Ken Schneider wrote:
On Thu, 2005-10-06 at 09:15 +0000, Albert wrote:
Hi all,
I have 3 HP Proliant DL360s: • 2 x Single Xeon 3.4Ghz; 1GB RAM; 72GB SCSI RAID; SuSE 9.1 • 1 x Dual Xeon 3.4Ghz; 2GB RAM; 72GB SCSI RAID; SuSE 9.3 (64 bit)
The dual processor machine runs without any problems. Power to this machine comes from a 1KVA UPS with diesel generator backup. It is installed in a server room with about thirty other servers.
The one single processor machine runs without any problems. The other single processor machine stops after running for anything from 4 hours to 2 months. Power to these machines comes from a 5KVA UPS. It is installed in a rack
in
an empty office. The office does not have an air conditioner.
No AC? How warn/hot does the room get. Perhaps you are having a thermal problem, the CPU is overheating.
The two machines are installed at the top of a 24U rack above each other with 1U of space between them. Below the lowest of the two is a switch and patch panel. The front door of the rack is full of holes as is the back door. The back door has two fans mounted on them (running louder than the two HP's together). The air coming from the back of the rack was warm but I wouldn't say it was excessive. The air coming from the PSU fan on my computer is much warmer. If I remember correctly it is the top machine that is giving the problems. It is also the machine doing the most work. (I haven't been on site since 24 January this year when the system was installed (I'm in South Africa and the machines are in Croatia)). As soon as the database (15GB) backup is complete I'm having the machine sent to HP Croatia. Hopefully they will be able to sort it out. Thanks Albert -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.344 / Virus Database: 267.11.10/120 - Release Date: 2005/10/05
participants (2)
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Albert
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Ken Schneider