CUPS problem on new installation
Hello! I have a printer problem, I just finished the updates to a new installation of opensuse 10.1 X86_64 from the remastered dvd and I cannot print to my networked laser printer. I have opensuse 10.1 I386 installed on 4 other machines and all have had the printer configured through localhost:631 and all function well. The printer is a Konica/Minolta Magicolor 2430 DL network printer. I will post sever logs below: This is the log with the standard error level of "info": I [23/Oct/2006:08:45:48 -0500] Listening to 0:631 I [23/Oct/2006:08:45:48 -0500] Loaded configuration file "/etc/cups/cupsd.conf" I [23/Oct/2006:08:45:48 -0500] Configured for up to 100 clients. I [23/Oct/2006:08:45:48 -0500] Allowing up to 100 client connections per host. I [23/Oct/2006:08:45:48 -0500] Full reload is required. I [23/Oct/2006:08:45:49 -0500] LoadPPDs: Read "/etc/cups/ppds.dat", 4313 PPDs... I [23/Oct/2006:08:45:49 -0500] LoadPPDs: No new or changed PPDs... I [23/Oct/2006:08:45:49 -0500] Full reload complete. I [23/Oct/2006:08:46:08 -0500] Adding start banner page "none" to job 7. I [23/Oct/2006:08:46:08 -0500] Adding end banner page "none" to job 7. I [23/Oct/2006:08:46:08 -0500] Job 7 queued on 'KM2430DL' by 'eagle1'. I [23/Oct/2006:08:46:08 -0500] Started filter /usr/lib64/cups/filter/pstops (PID 7460) for job 7. I [23/Oct/2006:08:46:08 -0500] Started filter /usr/lib64/cups/filter/pstoraster (PID 7461) for job 7. I [23/Oct/2006:08:46:08 -0500] Started filter /usr/lib64/cups/filter/rastertokm2430dl (PID 7462) for job 7. I [23/Oct/2006:08:46:08 -0500] Started backend /usr/lib64/cups/backend/socket (PID 7463) for job 7. E [23/Oct/2006:08:46:08 -0500] PID 7462 stopped with status 22! I [23/Oct/2006:08:46:08 -0500] Hint: Try setting the LogLevel to "debug" to find out more. ##################################### This is the log on a fresh reload after setting the log level to "debug" I [23/Oct/2006:08:48:06 -0500] Listening to 0:631 D [23/Oct/2006:08:48:06 -0500] AddLocation: added location 'CUPS_INTERNAL_BROWSE_ACL' D [23/Oct/2006:08:48:06 -0500] AllowHost: CUPS_INTERNAL_BROWSE_ACL allow @LOCAL D [23/Oct/2006:08:48:06 -0500] DenyIP: CUPS_INTERNAL_BROWSE_ACL deny 00000000/00000000 D [23/Oct/2006:08:48:06 -0500] AddLocation: added location '/' D [23/Oct/2006:08:48:06 -0500] DenyIP: / deny 00000000/00000000 D [23/Oct/2006:08:48:06 -0500] AllowIP: / allow 7f000001/ffffffff D [23/Oct/2006:08:48:06 -0500] AllowIP: / allow 7f000002/ffffffff D [23/Oct/2006:08:48:06 -0500] AllowHost: / allow @LOCAL D [23/Oct/2006:08:48:06 -0500] AddLocation: added location '/admin' D [23/Oct/2006:08:48:06 -0500] DenyIP: /admin deny 00000000/00000000 D [23/Oct/2006:08:48:06 -0500] AllowIP: /admin allow 7f000001/ffffffff I [23/Oct/2006:08:48:06 -0500] Loaded configuration file "/etc/cups/cupsd.conf" I [23/Oct/2006:08:48:06 -0500] Configured for up to 100 clients. I [23/Oct/2006:08:48:06 -0500] Allowing up to 100 client connections per host. I [23/Oct/2006:08:48:06 -0500] Full reload is required. D [23/Oct/2006:08:48:06 -0500] LoadAllPrinters: Loading printer KM2430DL... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "smb"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "http"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "ipp"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "lpd"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "scsi"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "serial:/dev/ttyS0?baud=115200"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "serial:/dev/ttyS1?baud=115200"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "serial:/dev/ttyS2?baud=115200"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "serial:/dev/ttyS3?baud=115200"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "socket"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "usb://EPSON/Stylus%20CX6600"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "usb:/dev/usblp1"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "usb:/dev/usblp2"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "usb:/dev/usblp3"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "usb:/dev/usblp4"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "usb:/dev/usblp5"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "usb:/dev/usblp6"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "usb:/dev/usblp7"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "usb:/dev/usblp8"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "usb:/dev/usblp9"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "usb:/dev/usblp10"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "usb:/dev/usblp11"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "usb:/dev/usblp12"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "usb:/dev/usblp13"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "usb:/dev/usblp14"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "usb:/dev/usblp15"... D [23/Oct/2006:08:48:06 -0500] LoadDevices: Added device "epson:/dev/usb/lp0"... I [23/Oct/2006:08:48:06 -0500] LoadPPDs: Read "/etc/cups/ppds.dat", 4313 PPDs... I [23/Oct/2006:08:48:06 -0500] LoadPPDs: No new or changed PPDs... D [23/Oct/2006:08:48:06 -0500] LoadAllJobs: Scanning /var/spool/cups... D [23/Oct/2006:08:48:06 -0500] LoadAllJobs: Loading attributes for job 1... D [23/Oct/2006:08:48:06 -0500] LoadAllJobs: Loading attributes for job 2... D [23/Oct/2006:08:48:06 -0500] LoadAllJobs: Loading attributes for job 3... D [23/Oct/2006:08:48:06 -0500] LoadAllJobs: Loading attributes for job 4... D [23/Oct/2006:08:48:06 -0500] LoadAllJobs: Loading attributes for job 5... D [23/Oct/2006:08:48:06 -0500] LoadAllJobs: Loading attributes for job 6... D [23/Oct/2006:08:48:06 -0500] LoadAllJobs: Loading attributes for job 7... I [23/Oct/2006:08:48:06 -0500] Full reload complete. D [23/Oct/2006:08:48:06 -0500] StartListening: NumListeners=1 D [23/Oct/2006:08:48:06 -0500] StartListening: address=00000000 port=631 D [23/Oct/2006:08:48:06 -0500] ResumeListening: setting input bits... D [23/Oct/2006:08:53:13 -0500] AcceptClient: 5 from localhost:631. D [23/Oct/2006:08:53:13 -0500] ReadClient: 5 GET /documentation.html HTTP/1.1 D [23/Oct/2006:08:53:13 -0500] SendFile: 5 file=6 D [23/Oct/2006:08:53:32 -0500] ReadClient: 5 GET /sam.html HTTP/1.1 D [23/Oct/2006:08:53:32 -0500] SendFile: 5 file=6 D [23/Oct/2006:08:53:32 -0500] AcceptClient: 8 from localhost:631. D [23/Oct/2006:08:53:32 -0500] ReadClient: 8 GET /images/cups-large.gif HTTP/1.1 D [23/Oct/2006:08:53:32 -0500] SendFile: 8 file=9 D [23/Oct/2006:08:54:37 -0500] CloseClient: 5 D [23/Oct/2006:08:54:37 -0500] CloseClient: 8 ########################################## And here is portion of the million plug bytes after sending a job in debug mode There are hundreds of these sections: D [23/Oct/2006:09:00:04 -0500] [Job 8] cups->header.Duplex = 0 D [23/Oct/2006:09:00:04 -0500] [Job 8] cups->page = 1 D [23/Oct/2006:09:00:04 -0500] [Job 8] cupsPPD = 0x67d350 D [23/Oct/2006:09:00:04 -0500] [Job 8] cupsPPD->flip_duplex = 1 D [23/Oct/2006:09:00:04 -0500] [Job 8] width = 4758, height = 6817 D [23/Oct/2006:09:00:04 -0500] [Job 8] PageSize = [ 595 842 ], HWResolution = [ 600 600 ] D [23/Oct/2006:09:00:04 -0500] [Job 8] HWMargins = [ 12.000 12.000 12.000 12.000 ] D [23/Oct/2006:09:00:04 -0500] [Job 8] matrix = [ 8.333 0.000 0.000 -8.333 -100.000 6916.667 ] And then this at the very end: D [23/Oct/2006:09:00:04 -0500] [Job 8] **** DSC comment: /Pages D [23/Oct/2006:09:00:04 -0500] [Job 8] << /NumPages 1 /DSC_struct -dsc_data_struct- >> D [23/Oct/2006:09:00:04 -0500] [Job 8] cupsEncodeLUT[0] = 0 D [23/Oct/2006:09:00:04 -0500] [Job 8] cupsEncodeLUT[65535] = 255 D [23/Oct/2006:09:00:04 -0500] [Job 8] num_components = 3, depth = 24 D [23/Oct/2006:09:00:04 -0500] [Job 8] cupsColorSpace = 1, cupsColorOrder = 0 D [23/Oct/2006:09:00:04 -0500] [Job 8] cupsBitsPerPixel = 24, cupsBitsPerColor = 8 D [23/Oct/2006:09:00:04 -0500] [Job 8] max_gray = 0, dither_grays = 0 D [23/Oct/2006:09:00:04 -0500] [Job 8] max_color = 255, dither_colors = 256 D [23/Oct/2006:09:00:04 -0500] [Job 8] **** DSC comment: /EOF D [23/Oct/2006:09:00:04 -0500] [Job 8] << /DSC_struct -dsc_data_struct- >> D [23/Oct/2006:09:00:04 -0500] [Job 8] cupsEncodeLUT[0] = 0 D [23/Oct/2006:09:00:04 -0500] [Job 8] cupsEncodeLUT[65535] = 255 D [23/Oct/2006:09:00:04 -0500] [Job 8] num_components = 3, depth = 24 D [23/Oct/2006:09:00:04 -0500] [Job 8] cupsColorSpace = 1, cupsColorOrder = 0 D [23/Oct/2006:09:00:04 -0500] [Job 8] cupsBitsPerPixel = 24, cupsBitsPerColor = 8 D [23/Oct/2006:09:00:04 -0500] [Job 8] max_gray = 0, dither_grays = 0 D [23/Oct/2006:09:00:04 -0500] [Job 8] max_color = 255, dither_colors = 256 D [23/Oct/2006:09:00:04 -0500] UpdateJob: job 8, file 0 is complete. D [23/Oct/2006:09:00:04 -0500] CancelJob: id = 8 D [23/Oct/2006:09:00:04 -0500] StopJob: id = 8, force = 0 D [23/Oct/2006:09:00:04 -0500] StopJob: printer state is 3 D [23/Oct/2006:09:00:09 -0500] AcceptClient: 6 from localhost:631. D [23/Oct/2006:09:00:09 -0500] ReadClient: 6 POST /printers/ HTTP/1.1 D [23/Oct/2006:09:00:09 -0500] ProcessIPPRequest: 6 status_code=1 D [23/Oct/2006:09:00:09 -0500] AcceptClient: 8 from localhost:631. D [23/Oct/2006:09:00:09 -0500] CloseClient: 6 D [23/Oct/2006:09:00:09 -0500] ReadClient: 8 POST /classes/ HTTP/1.1 D [23/Oct/2006:09:00:09 -0500] ProcessIPPRequest: 8 status_code=1 D [23/Oct/2006:09:00:09 -0500] AcceptClient: 6 from localhost:631. D [23/Oct/2006:09:00:09 -0500] CloseClient: 8 D [23/Oct/2006:09:00:09 -0500] ReadClient: 6 POST /printers/ HTTP/1.1 D [23/Oct/2006:09:00:09 -0500] ProcessIPPRequest: 6 status_code=1 D [23/Oct/2006:09:00:09 -0500] AcceptClient: 8 from localhost:631. D [23/Oct/2006:09:00:09 -0500] CloseClient: 6 D [23/Oct/2006:09:00:09 -0500] ReadClient: 8 POST / HTTP/1.1 D [23/Oct/2006:09:00:09 -0500] ProcessIPPRequest: 8 status_code=1 D [23/Oct/2006:09:00:09 -0500] CloseClient: 8 D [23/Oct/2006:09:05:02 -0500] Closing client 5 after 300 seconds of inactivity... D [23/Oct/2006:09:05:02 -0500] CloseClient: 5 I have searched for status 22 and cannot find a any thing describing what a status 22 is. Any thoughts/assistance appreciated John -- Registered Linux User 263680, get counted at http://counter.li.org
Hello, please do not post your same problem several times and on several different mailing lists simultaneously - except you really want to cause excitement ;-) On Oct 23 09:15 John Pierce wrote (shortened):
... updates to a new installation of opensuse 10.1 X86_64
Is it an update (if yes from which older version) or a new installation (from scratch)?
cannot print to my networked laser printer. I have opensuse 10.1 I386 installed on 4 other machines and all have had the printer configured through localhost:631 and all function well.
The printer is a Konica/Minolta Magicolor 2430 DL network printer.
I will post sever logs below:
This is the log with the standard error level of "info": ... I [23/Oct/2006:08:46:08 -0500] Started filter /usr/lib64/cups/filter/rastertokm2430dl (PID 7462) for job 7. ... E [23/Oct/2006:08:46:08 -0500] PID 7462 stopped with status 22!
Here you posted which process actually has "PID 7462" (in contrast to your posting on the CUPS mailing list which lead me into a totally wrong direction). rastertokm2430dl is not provided by any of our packages. It is a third-party printer driver software supplied by Konica Minolta: http://www.linuxprinting.org/show_driver.cgi?driver=rastertokmXXXXdl I assume this third-party printer driver software does not run on 64-bit platforms (i.e. it is 32-bit only software). If my assumtions are right, ask the manufacturer of this printer driver software to provide you a 64-bit version. In general 32-bit software should run on AMD 64-bit systems but you need appropriate 32-bit library packages installed. Do a ldd /usr/lib64/cups/filter/rastertokm2430dl to see which libraries this parogram needs (if it is a binary and not a script). Then install the matching 32-bit library packages. As far as I know there is a section in YaST where yo can select those 32-bit packages. If even this does not work, install the 32-bit version of Suse Linuix 10.1 on your AMD 64-bit system - at least to verify that it is actually a 64-bit versus 32-bit problem. By the way: We may include their free drivers into future products (after oenSUSE 10.2) but at the moment we don't have them included. Kind Regards Johannes Meixner -- SUSE LINUX Products GmbH, Maxfeldstrasse 5 Mail: jsmeix@suse.de 90409 Nuernberg, Germany WWW: http://www.suse.de/
participants (2)
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Johannes Meixner -
John Pierce