<DIV><FONT color=#000000 size=2>"Digs"</FONT></DIV> <DIV><FONT color=#000000 size=2></FONT> </DIV> <DIV><FONT size=2>You cannot send out a message at 6:08 pm demanding a respone today or you will sue them. I do not believe that SuSE's business hours are after 6pm (most people's aren't). You were supposed to get a new copy by Friday? One business day has passed and you are threatening them with a lawsuit? Please. Inform this group of your problem and we will try to help you.</FONT></DIV> <DIV><FONT size=2></FONT> </DIV> <DIV><FONT size=2>Matt Howell</FONT></DIV> <DIV><FONT size=2>Southwest Web Masters</FONT></DIV> <DIV><FONT size=2>mathowel@nmsu.edu</FONT></DIV> <BLOCKQUOTE style="BORDER-LEFT: #000000 solid 2px; MARGIN-LEFT: 5px; PADDING-LEFT: 5px"> <DIV><FONT face=Arial size=2><B>-----Original Message-----</B><BR><B>From: </B>digs <<A href="mailto:mjs@nts-online.net">mjs@nts-online.net</A>><BR><B>To: </B>support <<A href="mailto:support@suse.com">support@suse.com</A>><BR><B>Cc: </B><A href="mailto:suse-linux-e@suse.com">suse-linux-e@suse.com</A> <<A href="mailto:suse-linux-e@suse.com">suse-linux-e@suse.com</A>><BR><B>Date: </B>Monday, December 21, 1998 10:10 AM<BR><B>Subject: </B>[SuSE Linux] Mad as hell<BR><BR></DIV></FONT> <DIV><FONT color=#000000 size=2>First-<BR>let me me say I'am very mad..</FONT></DIV> <DIV><FONT color=#000000 size=2><BR>I was given a corrupt cdrom that will not install<BR>I was promised another copy and have not recieved it..<BR>I was told I would have my new copy by 12/18/98</FONT></DIV> <DIV><FONT color=#000000 size=2></FONT> </DIV> <DIV><FONT color=#000000 size=2>Before you assume I dont know how to install or otherwise<BR>use Linux/Unix you are wrong.</FONT></DIV> <DIV><FONT color=#000000 size=2></FONT> </DIV> <DIV><FONT color=#000000 size=2>The fact is I own and operate a small bussines and had been using Slackware<BR>and staroffice for my invoicing needs.</FONT></DIV> <DIV><FONT color=#000000 size=2></FONT> </DIV> <DIV><FONT color=#000000 size=2>Should you choose not to respond today 12/21/98 I will take you to small claims court</FONT></DIV> <DIV><FONT color=#000000 size=2>for the amount of my purchase.</FONT></DIV> <DIV><FONT color=#000000 size=2></FONT> </DIV> <DIV><FONT color=#000000 size=2>I have tried upwards of 15 times to conntact you during bussiness hours.</FONT></DIV> <DIV><FONT color=#000000 size=2></FONT> </DIV> <DIV><FONT size=2>Invoice Number:0007071</FONT></DIV> <DIV><FONT color=#000000 size=2>Custmer Id: XSAN100</FONT></DIV> <DIV><FONT color=#000000 size=2>Sales Rep Id: SETE01</FONT></DIV> <DIV><FONT color=#000000 size=2></FONT> </DIV> <DIV><FONT color=#000000 size=2>ThankYou</FONT></DIV></BLOCKQUOTE>