Re: [opensuse] How to submit bug reports that actually get to a package maintainer
On 2012-07-31 at 09:44, Marcus Meissner <meissner@suse.de> wrote: On Tue, Jul 31, 2012 at 09:10:47AM +0200, Karl Ove Hufthammer wrote: Dear list members,
I have read http://en.opensuse.org/openSUSE:Submitting_bug_reports on submitting bug reports. And about a year ago I submitted a bug report on a packaging bug in the ‘neverball’ package (official OSS repository), using the above guidelines: https://bugzilla.novell.com/show_bug.cgi?id=699124
This never got a reply, and it looks like the assignee (which was automatically selected by Bugzilla) is a person that haven’t worked on openSUSE for *many* years, and probably will never look at the bug report (since he’s now at Canonical).
Since the official way of reporting bugs in packages (like this one) doesn’t work, who should I contact, or where should I submit packaging bug reports so that they get to people that actually are able to do anything about them? I’d be grateful for any advice.
I assigned it someone else.
You could look through the maintainers in the "games" repository where neverball lives and mail them.
Or this list.
Or you can fix this yourself via OBs collaboration and do a submitrequest:)
Ciao, Marcus
I've reported a bug that got absolutely zero responses or activity. Didn't even get triaged yet in 2 months time... https://bugzilla.novell.com/show_bug.cgi?id=764739 -- Met vriendelijke groet / Best regards, Wilfred van Velzen -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On Tuesday, July 31, 2012 13:26:27 Wilfred van Velzen wrote:
On 2012-07-31 at 09:44, Marcus Meissner <meissner@suse.de> wrote: On Tue, Jul 31, 2012 at 09:10:47AM +0200, Karl Ove Hufthammer wrote: Dear list members,
I have read http://en.opensuse.org/openSUSE:Submitting_bug_reports on submitting bug reports. And about a year ago I submitted a bug report on a packaging bug in the ‘neverball’ package (official OSS repository), using the above guidelines: https://bugzilla.novell.com/show_bug.cgi?id=699124
This never got a reply, and it looks like the assignee (which was automatically selected by Bugzilla) is a person that haven’t worked on openSUSE for *many* years, and probably will never look at the bug report (since he’s now at Canonical).
Since the official way of reporting bugs in packages (like this one) doesn’t work, who should I contact, or where should I submit packaging bug reports so that they get to people that actually are able to do anything about them? I’d be grateful for any advice.
I assigned it someone else.
You could look through the maintainers in the "games" repository where neverball lives and mail them.
Or this list.
Or you can fix this yourself via OBs collaboration and do a submitrequest:)
Ciao, Marcus
I've reported a bug that got absolutely zero responses or activity. Didn't even get triaged yet in 2 months time...
This one is assigned at the right list. Btw. triage is done on bugs with no priority and gets changed by the triager to another value. Your change of the priority might have tricked them ;(. In general, please do not touch the priority. Severity is for the reporter, priority is for the assignee, Andreas -- Andreas Jaeger aj@{suse.com,opensuse.org} Twitter/Identica: jaegerandi SUSE LINUX Products GmbH, Maxfeldstr. 5, 90409 Nürnberg, Germany GF: Jeff Hawn,Jennifer Guild,Felix Imendörffer,HRB16746 (AG Nürnberg) GPG fingerprint = 93A3 365E CE47 B889 DF7F FED1 389A 563C C272 A126 -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
participants (2)
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Andreas Jaeger -
Wilfred van Velzen