I need use a help desk system, on my work, I've got windows and linux machines, someone know software that can help me support any help desk system? Or if you can send me document about, how to implement a help desk system. thanks
Must be 100 diferent ones out there.... Anyone know of one on the SuSE cd's? Jerry On Wed, 2004-04-28 at 14:36, Eddysan wrote:
I need use a help desk system, on my work, I've got windows and linux machines, someone know software that can help me support any help desk system?
Or if you can send me document about, how to implement a help desk system.
thanks
On Wed, 2004-04-28 at 08:36, Eddysan wrote:
I need use a help desk system, on my work, I've got windows and linux machines, someone know software that can help me support any help desk system?
Or if you can send me document about, how to implement a help desk system.
thanks
A -not- free version: http://www.unipress.com/footprints/techspecs.html This one appears to be free: http://www.aplawrence.com/Reviews/bghelpdesk.html -- Ken Schneider unix user since 1989 linux user since 1994 SuSE user since 1998 (5.2)
Hi! try this: http://helpdesk.oneorzero.com/ Eddysan wrote:
I need use a help desk system, on my work, I've got windows and linux machines, someone know software that can help me support any help desk system?
Or if you can send me document about, how to implement a help desk system.
thanks
-- Ing. Jose Ma. Aguilera Mendez SubGerente de Centro de Computo Los genios se estan extinguiendo ... CAMINOS Y PUENTES FEDERALES I.S.C. Einstein ya murio +52 (777) 329-3165 y a mi me duele la cabeza +52 (55) 5200-2000 x 3165 -Grafitti urbano-
On Wed, 2004-04-28 at 08:36, Eddysan wrote:
I need use a help desk system, on my work, I've got windows and linux machines, someone know software that can help me support any help desk system?
Or if you can send me document about, how to implement a help desk system.
You could look into RT. http://www.bestpractical.com/rt/ I'm sure there are many others.
participants (5)
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"Jose Ma. Aguilera Méndez"
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Brad Shelton
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Eddysan
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Jerome R. Westrick
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Kenneth Schneider