9.0 Pro Update defective disk warning
Please take a moment to check your disks (CD & DVD) before attempting the upgrade. I recieved my boxed set the other day and only discovered both sets were bad after I began the install and had it lock up or fail to unpack RPMs. Even the DVD was affected. The scratches are about 1 inch wide (or 2.7cm) and about the same length. They vary from deep to almost invisible starting at the inner hold. The marks on the DVD were literally invisible and I could only see them after I tried wiping it with a clean cloth. By all appearances this was caused by the packaging processer that Suse used. I don't blame Suse for the problem, but poor QC on the part of the packager. Because I did not discover the faults until after I started the upgrade process, it left the system in a unbootable or recoverable state. I recovered by reinstalling 8.2 (I never overwrite or format my /home partition). This probably only affects those getting the update 9 Pro packaging and only a small subset. Or I may simply be the only 'victim'. So please take a moment to check your disks before starting the update and save yourself the problems I ran into. -- Doug
On Saturday 01 November 2003 18:26, Doug Glenn wrote:
Please take a moment to check your disks (CD & DVD) before attempting the upgrade. I recieved my boxed set the other day and only discovered both sets were bad after I began the install and had it lock up or fail to unpack RPMs. Even the DVD was affected.
The scratches are about 1 inch wide (or 2.7cm) and about the same length. They vary from deep to almost invisible starting at the inner hold. The marks on the DVD were literally invisible and I could only see them after I tried wiping it with a clean cloth.
By all appearances this was caused by the packaging processer that Suse used. I don't blame Suse for the problem, but poor QC on the part of the packager.
Because I did not discover the faults until after I started the upgrade process, it left the system in a unbootable or recoverable state. I recovered by reinstalling 8.2 (I never overwrite or format my /home partition).
This probably only affects those getting the update 9 Pro packaging and only a small subset. Or I may simply be the only 'victim'. So please take a moment to check your disks before starting the update and save yourself the problems I ran into.
-- Doug
In RedHat the installer checks the discs for defects before installing. Is there something similar in SuSE?
On Saturday 01 November 2003 3:26 pm, Doug Glenn wrote:
Please take a moment to check your disks (CD & DVD) before attempting the upgrade. I recieved my boxed set the other day and only discovered both sets were bad after I began the install and had it lock up or fail to unpack RPMs. Even the DVD was affected.
The scratches are about 1 inch wide (or 2.7cm) and about the same length. They vary from deep to almost invisible starting at the inner hold. The marks on the DVD were literally invisible and I could only see them after I tried wiping it with a clean cloth.
Are you sure this is not the 2 CD drives problem reported by others. It starts the install fine but when it comes to reading the packages it tries to read from /dev/cdrom and if your drive has another name it freezes. David
On Saturday 01 November 2003 17:42, david stevenson wrote:
The scratches are about 1 inch wide (or 2.7cm) and about the same length. They vary from deep to almost invisible starting at the inner hold. The marks on the DVD were literally invisible and I could only see them after I tried wiping it with a clean cloth.
Are you sure this is not the 2 CD drives problem reported by others. It starts the install fine but when it comes to reading the packages it tries to read from /dev/cdrom and if your drive has another name it freezes.
Nope. I tried it as Master and after I bought a DVD drive, the same thing. The scratches are pretty bad on 4 & 5, almost invisble on 3, but visible on 1 and 2. Especially if you take a moment to wipe the disks and then they show up real well. As mentioned above, it is obviously some sort of mechanical issue because the scratchs are uniform in size and placement. 8.2, which has some of the same installation issues went back on without a hitch. Since I keep my /home partitioned separate it was back to normal in a few moments after finishing with going back with the older version. I got a RMA for it today and should have a new set in about a week. -- Doug
participants (3)
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Alex Khroustalev
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david stevenson
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Doug Glenn