Hello, I installed 9.3 on an HP ZD7000 laptop about a week ago. (I previously had 9.2 on the laptop for about 2 months with no problems.) Apart from several annoying problems with Gnome, 9.3 seemed to be working fine. This morning I tried to reboot the laptop. But the laptop will not boot. It gets midway through the boot process and it shuts itself off. I've tried booting the laptop 5 times, but the same thing happened each time. Before the boot process stops, I notice messages indicating that the "filesystem is not clean". How can I diagnose/correct this problem? Is there a way to determine if this if my system got corrupted or if this is a hardware failure? If the system is corrupted, can I fix it without re-installing? Thanks very much. Dom
On Sat, 2005-04-30 at 08:19 -0500, Dom Incollingo wrote:
Hello,
I installed 9.3 on an HP ZD7000 laptop about a week ago. (I previously had 9.2 on the laptop for about 2 months with no problems.) Apart from several annoying problems with Gnome, 9.3 seemed to be working fine. This morning I tried to reboot the laptop. But the laptop will not boot. It gets midway through the boot process and it shuts itself off. I've tried booting the laptop 5 times, but the same thing happened each time. Before the boot process stops, I notice messages indicating that the "filesystem is not clean".
How can I diagnose/correct this problem? Is there a way to determine if this if my system got corrupted or if this is a hardware failure? If the system is corrupted, can I fix it without re-installing?
Boot to the install DVD/CD and use rescue mode. Run fsck on the faulty filesystem. -- Ken Schneider UNIX since 1989, linux since 1994, SuSE since 1998 "The day Microsoft makes something that doesn't suck is probably the day they start making vacuum cleaners." -Ernst Jan Plugge
Ken Schneider wrote:
On Sat, 2005-04-30 at 08:19 -0500, Dom Incollingo wrote:
Hello,
I installed 9.3 on an HP ZD7000 laptop about a week ago. (I previously had 9.2 on the laptop for about 2 months with no problems.) Apart from several annoying problems with Gnome, 9.3 seemed to be working fine. This morning I tried to reboot the laptop. But the laptop will not boot. It gets midway through the boot process and it shuts itself off. I've tried booting the laptop 5 times, but the same thing happened each time. Before the boot process stops, I notice messages indicating that the "filesystem is not clean".
How can I diagnose/correct this problem? Is there a way to determine if this if my system got corrupted or if this is a hardware failure? If the system is corrupted, can I fix it without re-installing?
Boot to the install DVD/CD and use rescue mode. Run fsck on the faulty filesystem.
Thanks very much for the response. I ran 'fsck hda2' after booting into rescue mode. When fsck finished, it displayed the message "no corruption found", which I thought was odd. I was then able to boot normally into run level 5. But when I tried to copy some files (via the Gnome file manager), the system crashed again. I do recall that when I did the last YOU update, there were some Gnome file system changes. Is there anything else I can try? Thanks very much for your help.
On Saturday 30 April 2005 09:54, Dom Incollingo wrote:
Ken Schneider wrote:
On Sat, 2005-04-30 at 08:19 -0500, Dom Incollingo wrote:
Hello,
--- snip ---
I ran 'fsck hda2' after booting into rescue mode. When fsck finished, it displayed the message "no corruption found", which I thought was odd. I was then able to boot normally into run level 5. But when I tried to copy some files (via the Gnome file manager), the system crashed again. I do recall that when I did the last YOU update, there were some Gnome file system changes.
Is there anything else I can try?
My laptop was exhibiting the same symptoms a few months ago. It had a bad solder on the mainboard. Whenever I did something that caused the laptop to heat up, such as reading/writing data, the machine would shutdown. The abrupt shutdown was a failsafe to protect the CPU. It was not repairable. One month out of warranty. Thanks Toshiba! I sincerely hope your laptop is not having the same type of issues. And I hope you have your data backed up. Regards -- Christopher Shanahan
Thanks very much for your help.
Christopher Shanahan wrote:
On Saturday 30 April 2005 09:54, Dom Incollingo wrote:
Ken Schneider wrote:
On Sat, 2005-04-30 at 08:19 -0500, Dom Incollingo wrote:
Hello,
--- snip ---
I ran 'fsck hda2' after booting into rescue mode. When fsck finished, it displayed the message "no corruption found", which I thought was odd. I was then able to boot normally into run level 5. But when I tried to copy some files (via the Gnome file manager), the system crashed again. I do recall that when I did the last YOU update, there were some Gnome file system changes.
Is there anything else I can try?
My laptop was exhibiting the same symptoms a few months ago. It had a bad solder on the mainboard. Whenever I did something that caused the laptop to heat up, such as reading/writing data, the machine would shutdown. The abrupt shutdown was a failsafe to protect the CPU. It was not repairable. One month out of warranty. Thanks Toshiba!
I sincerely hope your laptop is not having the same type of issues. And I hope you have your data backed up.
Regards
-- Christopher Shanahan
Thanks very much for your help.
The laptop is only 4 months old, and I've already had to replace the CD/DVD reader. HP gave me very hard time, because they insisted that it was a software problem (i.e., Linux) rather than a hardware problem. After I complained, they finally agreed to repair the laptop - and they confirmed that it was in fact a hardware problem.
I sure hope that this isn't a hardware problem or I'll be fighting with HP again.......
Dom Incollingo wrote:
Christopher Shanahan wrote:
On Saturday 30 April 2005 09:54, Dom Incollingo wrote:
Ken Schneider wrote:
On Sat, 2005-04-30 at 08:19 -0500, Dom Incollingo wrote:
Hello,
--- snip ---
I ran 'fsck hda2' after booting into rescue mode. When fsck finished, it displayed the message "no corruption found", which I thought was odd. I was then able to boot normally into run level 5. But when I tried to copy some files (via the Gnome file manager), the system crashed again. I do recall that when I did the last YOU update, there were some Gnome file system changes.
Is there anything else I can try?
My laptop was exhibiting the same symptoms a few months ago. It had a bad solder on the mainboard. Whenever I did something that caused the laptop to heat up, such as reading/writing data, the machine would shutdown. The abrupt shutdown was a failsafe to protect the CPU. It was not repairable. One month out of warranty. Thanks Toshiba!
I sincerely hope your laptop is not having the same type of issues. And I hope you have your data backed up.
Regards
-- Christopher Shanahan
Thanks very much for your help.
The laptop is only 4 months old, and I've already had to replace the CD/DVD reader. HP gave me very hard time, because they insisted that it was a software problem (i.e., Linux) rather than a hardware problem. After I complained, they finally agreed to repair the laptop - and they confirmed that it was in fact a hardware problem.
I sure hope that this isn't a hardware problem or I'll be fighting with HP again.......
Have you tried logging in via KDE if you have that installed to see if it's a Gnome problem? -- Brian Craft Jabber id: javaman67@jabber.org Linux Counter id: 97873 Linux......the OS of Choice!
Brian Craft wrote:
Dom Incollingo wrote:
Christopher Shanahan wrote:
On Saturday 30 April 2005 09:54, Dom Incollingo wrote:
Ken Schneider wrote:
On Sat, 2005-04-30 at 08:19 -0500, Dom Incollingo wrote:
Hello,
--- snip ---
My laptop was exhibiting the same symptoms a few months ago. It had a bad solder on the mainboard. Whenever I did something that caused the laptop to heat up, such as reading/writing data, the machine would shutdown. The abrupt shutdown was a failsafe to protect the CPU. It was not repairable. One month out of warranty. Thanks Toshiba!
I sincerely hope your laptop is not having the same type of issues. And I hope you have your data backed up.
Regards
-- Christopher Shanahan
The laptop is only 4 months old, and I've already had to replace the CD/DVD reader. HP gave me very hard time, because they insisted that it was a software problem (i.e., Linux) rather than a hardware problem. After I complained, they finally agreed to repair the laptop - and they confirmed that it was in fact a hardware problem.
I sure hope that this isn't a hardware problem or I'll be fighting with HP again.......
Have you tried logging in via KDE if you have that installed to see if it's a Gnome problem?
Brian, Unfortunately, it didn't occur to me to try loggin in via KDE. The last couple times I tried to boot the computer, the system crashed before I got to the login screen, so I figured that the system must have somehow been corrupted. I reinstalled 9.3, and it is working fine so far. I've got my fingers crossed.... :-) Thanks for the suggestion. If this happens again, I'll try logging in to KDE. Dom
Christopher Shanahan wrote:
I ran 'fsck hda2' after booting into rescue mode. When fsck finished, it displayed the message "no corruption found", which I thought was odd. I was then able to boot normally into run level 5. But when I tried to copy some files (via the Gnome file manager), the system crashed again. I do recall that when I did the last YOU update, there were some Gnome file system changes.
Is there anything else I can try?
My laptop was exhibiting the same symptoms a few months ago. It had a bad solder on the mainboard. Whenever I did something that caused the laptop to heat up, such as reading/writing data, the machine would shutdown. The abrupt shutdown was a failsafe to protect the CPU. It was not repairable. One month out of warranty. Thanks Toshiba!
I sincerely hope your laptop is not having the same type of issues. And I hope you have your data backed up.
Regards
-- Christopher Shanahan
Thanks very much for your help.
The good news is that I've re-installed SuSE, and the problem has disappeared. So I think I can rule out a hardware problem. (Yes, I had all my data backed up.) The bad news is that I re-installed 9.3, instead of going back to 9.2. I decided to live dangerously. :-) Thanks for your help, everyone.
On Sat, 30 Apr 2005, Dom Incollingo wrote:
Hello,
I installed 9.3 on an HP ZD7000 laptop about a week ago. (I previously had 9.2 on the laptop for about 2 months with no problems.) Apart from several annoying problems with Gnome, 9.3 seemed to be working fine. This morning I tried to reboot the laptop. But the laptop will not boot. It gets midway through the boot process and it shuts itself off. I've tried booting the laptop 5 times, but the same thing happened each time. Before the boot process stops, I notice messages indicating that the "filesystem is not clean".
How can I diagnose/correct this problem? Is there a way to determine if this if my system got corrupted or if this is a hardware failure? If the system is corrupted, can I fix it without re-installing?
One possible approach is to select the "Failsafe" mode on the initial boot prompt. As I recall, this brings the system up in a "single-user" mode and runs fsck on the disk subsystem. A second approach is to boot from DVD 1 and select the "Installation" mode at the initial boot prompt. Just take the default action on each of the screens displayed until you get to the one where it prompts you to select what you want to do. Select repair. This will, also, run fsck to repair the file system. Then it will go through all of the installed packages and re-install any corrupted packages. Merton Campbell Crockett -- BEGIN: vcard VERSION: 3.0 FN: Merton Campbell Crockett ORG: General Dynamics Advanced Information Systems; Intelligence and Exploitation Systems N: Crockett;Merton;Campbell EMAIL;TYPE=internet: mcc@CATO.GD-AIS.COM TEL;TYPE=work,voice,msg,pref: +1(805)497-5045 TEL;TYPE=work,fax: +1(805)497-5050 TEL;TYPE=cell,voice,msg: +1(805)377-6762 END: vcard
Merton Campbell Crockett wrote:
On Sat, 30 Apr 2005, Dom Incollingo wrote:
Hello,
I installed 9.3 on an HP ZD7000 laptop about a week ago. (I previously had 9.2 on the laptop for about 2 months with no problems.) Apart from several annoying problems with Gnome, 9.3 seemed to be working fine. This morning I tried to reboot the laptop. But the laptop will not boot. It gets midway through the boot process and it shuts itself off. I've tried booting the laptop 5 times, but the same thing happened each time. Before the boot process stops, I notice messages indicating that the "filesystem is not clean".
How can I diagnose/correct this problem? Is there a way to determine if this if my system got corrupted or if this is a hardware failure? If the system is corrupted, can I fix it without re-installing?
One possible approach is to select the "Failsafe" mode on the initial boot prompt. As I recall, this brings the system up in a "single-user" mode and runs fsck on the disk subsystem.
A second approach is to boot from DVD 1 and select the "Installation" mode at the initial boot prompt. Just take the default action on each of the screens displayed until you get to the one where it prompts you to select what you want to do. Select repair. This will, also, run fsck to repair the file system. Then it will go through all of the installed packages and re-install any corrupted packages.
Merton Campbell Crockett
Thanks very much for the suggestions. I've run fsck, and that doesn't seem to have completely solved the problem. So I'll try the second approach.
Dom Incollingo wrote:
Merton Campbell Crockett wrote:
On Sat, 30 Apr 2005, Dom Incollingo wrote:
Hello,
I installed 9.3 on an HP ZD7000 laptop about a week ago. (I previously had 9.2 on the laptop for about 2 months with no problems.) Apart from several annoying problems with Gnome, 9.3 seemed to be working fine. This morning I tried to reboot the laptop. But the laptop will not boot. It gets midway through the boot process and it shuts itself off. I've tried booting the laptop 5 times, but the same thing happened each time. Before the boot process stops, I notice messages indicating that the "filesystem is not clean".
How can I diagnose/correct this problem? Is there a way to determine if this if my system got corrupted or if this is a hardware failure? If the system is corrupted, can I fix it without re-installing?
One possible approach is to select the "Failsafe" mode on the initial boot prompt. As I recall, this brings the system up in a "single-user" mode and runs fsck on the disk subsystem.
A second approach is to boot from DVD 1 and select the "Installation" mode at the initial boot prompt. Just take the default action on each of the screens displayed until you get to the one where it prompts you to select what you want to do. Select repair. This will, also, run fsck to repair the file system. Then it will go through all of the installed packages and re-install any corrupted packages.
Merton Campbell Crockett
Thanks very much for the suggestions. I've run fsck, and that doesn't seem to have completely solved the problem. So I'll try the second approach.
Well this isn't looking good. I did a 'repair' from DVD 1. The only problems it found was that I didn't have the installed versions of packages dbus-1, hal, and postfix. So I let in re-install those packages. It didn't find any problems with the file system itself. When the 'repair' finished, I rebooted. I got as far as the Gnome login screen. I entered my userid and password, and the system crashed while the Gnome desktop was initializing. If I have to re-install, I'm probably going back to 9.2 since I didn't have any problems with it...... I was always a bit frustrated with the flakey Gnome behavior in 9.3. Thanks for your help. I appreciate your trying to help me fix this.
participants (5)
-
Brian Craft -
Christopher Shanahan -
Dom Incollingo -
Ken Schneider -
Merton Campbell Crockett