OpenOffice 1.1.0 Printing Grief
I recently installed OOo 1.1.0, and I cannot print from it. I am running: SuSE v8.0 Pro KDE 3.1.3 CUPS printing system I am able to print from everything else, and was able to print from OpenOffice.org 1.0.1 without any problem. I have seen other posts regarding printing problems from OOo1.1.0 and was wondering if anyone could provide some input. When I try printing a test page from within OpenOffice.org Printer Administration it says it has printed successfully, but I see no printer activity. Thanks. Jesse
On 10/04/2003 02:10 AM, Jesse Purdom wrote:
I recently installed OOo 1.1.0, and I cannot print from it. I am running:
SuSE v8.0 Pro KDE 3.1.3 CUPS printing system
I am able to print from everything else, and was able to print from OpenOffice.org 1.0.1 without any problem. I have seen other posts regarding printing problems from OOo1.1.0 and was wondering if anyone could provide some input. When I try printing a test page from within OpenOffice.org Printer Administration it says it has printed successfully, but I see no printer activity.
I just installed OO1.1.0 last night (8.2, kde3.1.4, Cups 1.1.19), and it still prints fine. Did you setup the printer with the Printer Administration icon? Fonts? I am printing to kprinter -- stdin, which is woking great for me. HTH -- Joe Morris New Tribes Mission Email Address: Joe_Morris@ntm.org Web Address: http://www.mydestiny.net/~joe_morris Registered Linux user 231871 God said, I AM that I AM. I say, by the grace of God, I am what I am.
On Sat, 4 Oct 2003 10:52, Joe Morris (NTM) wrote:
I just installed OO1.1.0 last night (8.2, kde3.1.4, Cups 1.1.19), and it still prints fine. Did you setup the printer with the Printer Administration icon? Fonts? I am printing to kprinter -- stdin, which is woking great for me. HTH
Joe, My configuration is the same as yours but I'm having real problems with it. Did you install it with Java enabled? I'm using BlackdownJava2-1.4.1 version. I installed it on my system using ./setup -net as root. Then ./setup as a user. I believe it is something to do with fonts, but not sure really where to start looking for the problem. All my fonts under KDE apps are OK. If I attempt to print a page the document I'm using is completely screwed up after it finishing printing, if you can wait that long. The same problem exists in the OO1.1.0 RC5 version also. I know the early beta version works fine because I was using it up til I installed OO1.1.0 a day or so back. -- Regards, Graham Smith ---------------------------------------------------------
On 10/04/2003 12:06 PM, Graham Smith wrote:
On Sat, 4 Oct 2003 10:52, Joe Morris (NTM) wrote:
I just installed OO1.1.0 last night (8.2, kde3.1.4, Cups 1.1.19), and it still prints fine. Did you setup the printer with the Printer Administration icon? Fonts? I am printing to kprinter -- stdin, which is woking great for me. HTH
Joe,
My configuration is the same as yours but I'm having real problems with it. Did you install it with Java enabled? I'm using BlackdownJava2-1.4.1 version. I installed it on my system using ./setup -net as root. Then ./setup as a user.
I installed it (after doing a workstation uninstall, then rpm -e the 3 original OO packages) with install --prefix=/opt It didn't prompt me for Java (didn't even go graphical), but installed (apparently) fine. I am also using the original Blackdown java2. I know in the config options java said it was enabled. Even in the workstation install (setup as user), I saw no prompt for java.
I believe it is something to do with fonts, but not sure really where to start looking for the problem. All my fonts under KDE apps are OK.
I used the OO font installer, pointed it to my /usr/X11R6/lib/X11/fonts/truetype directory, checked the make symlinks only box, installed the fonts (and probably ran SuSEconfig and ldconfig.). I printed the Test page from the OO Printer Administration, then after finishing it all printed a previously made doc to test printing (because of this thread).
If I attempt to print a page the document I'm using is completely screwed up after it finishing printing, if you can wait that long.
The same problem exists in the OO1.1.0 RC5 version also. I know the early beta version works fine because I was using it up til I installed OO1.1.0 a day or so back.
Sorry, I really don't know why it isn't printing for you. I know you have helped many with CUPS problems over the years, so I'm sure you will get it soon. If it makes a difference, I am printing via cups and samba to a Canon Multipass printer. If there is any way I can help you troubleshoot the problem, just let me know. BTW, I only installed 1.1.0 after uninstalling the rpms, I didn't test any of the rc versions. HTH -- Joe Morris New Tribes Mission Email Address: Joe_Morris@ntm.org Web Address: http://www.mydestiny.net/~joe_morris Registered Linux user 231871 God said, I AM that I AM. I say, by the grace of God, I am what I am.
Ok, I reinstalled OO1.1.0 with ./install --prefix=/opt and assigned all my ttf fonts via the spadmin program. Now if I print a file using the bitstream fonts that come with OO there is no problem. But if I use say an Arial font, printing is totally screwed - (letters run into each other, no spacing between words and the fonts are incorrect), also some documents become totally corrupted. On a complex document OO also freezes for a few minutes with the CPU usage hitting 100%. I notice there is a bug report Issue#: 19357 which mentions there are issues with Font kerning incorrect and will be fixed in OO1.1.1 I will download OO1.1.0-RC4 and try it. In the above bug report there is mention of some problems with fonts corrected in RC5. -- Regards, Graham Smith ---------------------------------------------------------
On 10/05/2003 06:11 AM, Graham Smith wrote:
Ok, I reinstalled OO1.1.0 with ./install --prefix=/opt and assigned all my ttf fonts via the spadmin program.
Do you now have a ~/OpenOffice.org1.1.0/user/psprint/psprint.conf and pspfontcache files?
Now if I print a file using the bitstream fonts that come with OO there is no problem.
But if I use say an Arial font, printing is totally screwed - (letters run into each other, no spacing between words and the fonts are incorrect), also some documents become totally corrupted. On a complex document OO also freezes for a few minutes with the CPU usage hitting 100%.
I can't say I have thrown anything complicated at it, but I know the few docs I have printed used Arial. BTW, don't know how significant, but before I installed OO1.1.0, I did a workstation uninstall (not choosing to delete ALL files, since I had added some templates. After installing, I changed the default user install directory to the former OpenOffice.org.
I notice there is a bug report Issue#: 19357 which mentions there are issues with Font kerning incorrect and will be fixed in OO1.1.1
I will download OO1.1.0-RC4 and try it. In the above bug report there is mention of some problems with fonts corrected in RC5.
Arial works here, of that I am certain. I don't know what the bug is supposed to do, but OO1.1.0 prints fine here, at least the few I have tried, which definitely included Arial. If there is a bug in the actual code that is causing the problem, I would think I should also be affected. Wish I could help more. :-\ -- Joe Morris New Tribes Mission Email Address: Joe_Morris@ntm.org Web Address: http://www.mydestiny.net/~joe_morris Registered Linux user 231871 God said, I AM that I AM. I say, by the grace of God, I am what I am.
On Saturday 04 October 2003 06:11 pm, Graham Smith wrote:
Ok, I reinstalled OO1.1.0 with ./install --prefix=/opt and assigned all my ttf fonts via the spadmin program.
Now if I print a file using the bitstream fonts that come with OO there is no problem.
But if I use say an Arial font, printing is totally screwed - (letters run into each other, no spacing between words and the fonts are incorrect), also some documents become totally corrupted. On a complex document OO also freezes for a few minutes with the CPU usage hitting 100%.
I notice there is a bug report Issue#: 19357 which mentions there are issues with Font kerning incorrect and will be fixed in OO1.1.1
I will download OO1.1.0-RC4 and try it. In the above bug report there is mention of some problems with fonts corrected in RC5.
-- Regards,
Graham Smith ---------------------------------------------------------
Graham, Just for curiousity, drop your ttf fonts in the OO directory /share/fonts/truetype, and try your test again. That's where I put all my ttf fonts and I haven't noticed any oddites with that setup. Lee -- --- KMail v1.5.4 --- SuSE Linux Pro v8.2 --- Registered Linux User #225206 On any other day, that might seem strange...
On Sun, 5 Oct 2003 10:33, BandiPat wrote:
On Saturday 04 October 2003 06:11 pm, Graham Smith wrote:
I will download OO1.1.0-RC4 and try it. In the above bug report there is mention of some problems with fonts corrected in RC5.
Graham, Just for curiousity, drop your ttf fonts in the OO directory /share/fonts/truetype, and try your test again. That's where I put all my ttf fonts and I haven't noticed any oddites with that setup.
Lee
The fonts were installed in ~/OpenOffice.org1.1.0/user/fonts Installed fonts in /opt/OpenOffice.org1.1.0/share/fonts/truetype as root and deleted ~/OpenOffice.org1.1.0 and reinstalled as user. Same problems. Tried OO1.1.0-RC4 same problems, now about to try OO1.1.0-Beta2. This version I know did work properly before I did the KDE update & installed OO1.1.0. Noticed that export to PDF works OK. Just thinking it may be something tied up with KDE 3.1.4 install. -- Regards, Graham Smith ---------------------------------------------------------
Well OO1.1.0Beta2 prints OK, so looks like I have to go and download and install each Release to find out which one starts failing and try & find out what was changed. What a pain! -- Regards, Graham Smith ---------------------------------------------------------
Well after a few installs latter I have found the problem. I was not looking too hard the other day. There is a real problem if under spadmin --> <printer> -->Properties --> Font Replacement you have "Enable font replacement" selected. Looks like there is a bug in this area of the software. If selected all printouts with font replacement selected will stuff up the printout if any of the fonts marked to be subsituted are in the document. Also printing this document can corrupt the actual document depending on its complexity. -- Regards, Graham Smith ---------------------------------------------------------
On 10/07/2003 01:51 PM, Graham Smith wrote:
Well after a few installs latter I have found the problem. I was not looking too hard the other day.
There is a real problem if under spadmin --> <printer> -->Properties --> Font Replacement you have "Enable font replacement" selected.
Looks like there is a bug in this area of the software. If selected all printouts with font replacement selected will stuff up the printout if any of the fonts marked to be subsituted are in the document. Also printing this document can corrupt the actual document depending on its complexity.
I really hate to say this, Graham, but mine was checked, and mine still printed fine. Do you use kprinter --stdin as your printer? I was hoping you had found the problem, and if it works for you, great. I suspect it could be files left over from earlier installs or something, as it works fine here (so far). I just wanted to let you know, not to contradict, but to maybe help find the real root of the problem. -- Joe Morris New Tribes Mission Email Address: Joe_Morris@ntm.org Web Address: http://www.mydestiny.net/~joe_morris Registered Linux user 231871 God said, I AM that I AM. I say, by the grace of God, I am what I am.
On Tue, 7 Oct 2003 22:15, Joe Morris (NTM) wrote:
On 10/07/2003 01:51 PM, Graham Smith wrote:
Well after a few installs latter I have found the problem. I was not looking too hard the other day.
There is a real problem if under spadmin --> <printer> -->Properties --> Font Replacement you have "Enable font replacement" selected.
Looks like there is a bug in this area of the software. If selected all printouts with font replacement selected will stuff up the printout if any of the fonts marked to be subsituted are in the document. Also printing this document can corrupt the actual document depending on its complexity.
I really hate to say this, Graham, but mine was checked, and mine still printed fine. Do you use kprinter --stdin as your printer? I was hoping you had found the problem, and if it works for you, great. I suspect it could be files left over from earlier installs or something, as it works fine here (so far). I just wanted to let you know, not to contradict, but to maybe help find the real root of the problem.
Thanks for that Joe, I'm still investigating the matter. Maybe it is a bad font that it is subsituting to, don't know but the problem goes away once I disable the font replacement. I'll be trying it at the office tomorrow, I know I did have trouble with OOo1.1.0-RC5 there, but the documents were printing OK. It just froze up for a while before printing. BTW when investigating the problem I think I tried about every combination of printers commands without any luck. -- Regards, Graham Smith ---------------------------------------------------------
On Tue, 7 Oct 2003 22:15, Joe Morris (NTM) wrote:
I really hate to say this, Graham, but mine was checked, and mine still printed fine. Do you use kprinter --stdin as your printer? I was hoping you had found the problem, and if it works for you, great. I suspect it could be files left over from earlier installs or something, as it works fine here (so far). I just wanted to let you know, not to contradict, but to maybe help find the real root of the problem.
Joe, Do you really want to subsitute fonts when you print a document. You will find your Arial font is being changed to Helvectica when printed. To check this print the document to a file and use an editor to look at the fonts used. -- Regards, Graham Smith ---------------------------------------------------------
On 10/08/2003 06:55 AM, Graham Smith wrote:
Do you really want to subsitute fonts when you print a document. You will find your Arial font is being changed to Helvectica when printed. To check this print the document to a file and use an editor to look at the fonts used.
You are (of course) correct. I was replacing the font, and though Helvetica looked good to me, it was not Arial. It was just on by default. It did now leave it unchecked. I would say that for the most part I do NOT want my font replaced. My point was only that the not printing/file corruption problem must not be caused by this option since it printed here. I haven't done much yet with OO since I updated it, so I can't say I have tested it well, but so far it has printed everything I have told it to. Perhaps I will find the reason it worked here was a fluke, I just wouldn't want you to think you fixed it, and have some poor programmer look in the wrong place to fix something that may be broke somewhere else. I really hope your printing problem with 1.1.0 is solved. ;-) -- Joe Morris New Tribes Mission Email Address: Joe_Morris@ntm.org Web Address: http://www.mydestiny.net/~joe_morris Registered Linux user 231871 God said, I AM that I AM. I say, by the grace of God, I am what I am.
<trimmed for brevity>
My configuration is the same as yours but I'm having real problems with it. Did you install it with Java enabled? I'm using BlackdownJava2-1.4.1 version. I installed it on my system using ./setup -net as root. Then ./setup as a user.
Do not know if this helps but I installed the new OO.o with the install command. I (as root) did this ./install --prefix=/opt Then as user ran the setup program. Installed it on 2 machines here and works great. I am also using CUPS and the printer is networked by a CUPS server. The original OO.o is still installed on my system (the one that came with SuSE 8.2) Don't know if this will help any. -- Marshall "Nothing is impossible, we just do not have all the anwsers to make the impossible, possible."
participants (5)
-
BandiPat -
Graham Smith -
Jesse Purdom -
Joe Morris (NTM) -
Marshall Heartley