SuSE linux Pro 9.0: Acrobat reader aborts?
Good day, SuSE Linux Pro 9.0 Installed from CDs, updated via YOU. I can no longer start Acrobat reader. As root, when i type in "acroread" in a console I get the reply "Aborted" As user, when I type in "acroread" in a console I get the reply "Aborted (SIGABRT)" The pdf plugin for mozilla stopped working too. Mozilla does not emit any error messages graphically or in the console. It just says the document is done and displays an empty page. Mozilla's plugin list says that the file nppdf.so is activated. It all used to work fine. I am not aware that I have messed with anything that should break Acrobat Reader -- everything comes from the CDs and it's all up to date. I have tried to reinstall acroread from the CDs, but that does not help. I have found no clues to help in the SDB, Togan's SuSEFAQ, the list archive or via Google. Has anyone got any ideas what might be wrong? Best regards :o) Johnny :o)
Johnny,
As root, when i type in "acroread" in a console I get the reply "Aborted" As user, when I type in "acroread" in a console I get the reply "Aborted (SIGABRT)"
No idea. I've the same problem with ghostview, but Acrobat works for me. There appears to be a chronic problem with the various ghostscript-related libraries in SuSE 8.1+, as far as I can tell. I've not yet had time to get to the bottom of the issue. In the meantime, perhaps you could remove and re-install the Acrobat package? -- Josh Berkus Aglio Database Solutions San Francisco
Torsdag 15 april 2004 17:22 kvad Josh Berkus:
Johnny,
As root, when i type in "acroread" in a console I get the reply "Aborted" As user, when I type in "acroread" in a console I get the reply "Aborted (SIGABRT)"
In the meantime, perhaps you could remove and re-install the Acrobat package?
Good dag Josh, as stated in my opening post, reinstalling did not help. But thanks for the suggestion. :o) Please do not post to both the list and me. I am on the list. :o) Best regards :o) Johnny :o)
Hi Johnny On Thursday 15 April 2004 04:13, Johnny Ernst Nielsen wrote:
Good day,
SuSE Linux Pro 9.0 Installed from CDs, updated via YOU.
I can no longer start Acrobat reader.
As root, when i type in "acroread" in a console I get the reply "Aborted"
I can't start acroread as root either.
As user, when I type in "acroread" in a console I get the reply "Aborted (SIGABRT)"
That works here. Just the obvious , but what happens if you click on a PDF file? FWIIW I can't start Open Office, I can only start OO by clicking on a OO file.
The pdf plugin for mozilla stopped working too.
Have you tried other browsers like Opera or Konqueror? -- Greetings from /bill at 169 west , 19 south. Disclaimer: Any errors in spelling, tact, or fact are transmission errors."
Josh Berkus wrote:
In the meantime, perhaps you could remove and re-install the Acrobat package?
:-( Seriously now, try removing .adobe and .acrobat directories in your homedir. cd ls -a rm -rf .acrobat .adobe To check the integrity of an installed rpm, rpm --verify package_name
Johnny said:
SuSE Linux Pro 9.0 Installed from CDs, updated via YOU.
I can no longer start Acrobat reader.
As root, when i type in "acroread" in a console I get the reply "Aborted"
Bill said:
I can't start acroread as root either.
Does it say "Aborted"?
As user, when I type in "acroread" in a console I get the reply "Aborted (SIGABRT)"
That works here. Just the obvious , but what happens if you click on a PDF file?
Nothing happens.
FWIIW I can't start Open Office, I can only start OO by clicking on a OO file.
Any error messages, or does just no start? If it just does not start perhaps the start command in the icon file is wrong.
The pdf plugin for mozilla stopped working too.
Have you tried other browsers like Opera or Konqueror?
I have tried Konqueror. When the system is set to show PDF files embedded, using the Netscape plugin viewer, Konqueror says "Unable to load Netscape plugin for file:/home/johnny/file.pdf" When the system is set to show PDF files with Acrobat Reader nothing happens. It all works, embedded or not, when I set the viewing application to KGhostView. But I want to use acroread because it is a lot faster for my purposes. Thank you Bill, for trying to help. :o) Best regards Johnny :o)
On Thursday 15 April 2004 19:49, Johnny Ernst Nielsen wrote:
As root, when i type in "acroread" in a console I get the reply "Aborted"
Bill said:
I can't start acroread as root either.
Sorry Johnny, I used su and should have used sux. It started on the latter. I can't help you out here. -- Greetings from /bill at 169 west , 19 south. Disclaimer: Any errors in spelling, tact, or fact are transmission errors."
Torsdag 15 april 2004 17:22 kvad Josh Berkus:
Johnny,
As root, when i type in "acroread" in a console I get the reply "Aborted" As user, when I type in "acroread" in a console I get the reply "Aborted (SIGABRT)"
No idea. I've the same problem with ghostview, but Acrobat works for me.
There appears to be a chronic problem with the various ghostscript-related libraries in SuSE 8.1+, as far as I can tell. I've not yet had time to get to the bottom of the issue.
In the meantime, perhaps you could remove and re-install the Acrobat package?
Good day Josh, I am sorry about my first answer to you. I did not catch that you wanted me to first uninstall, and then install again. A.L. Paul has suggested the same. Now I have tried it, but it still does not work. Thank you for you effort Josh and A.L. :o) Best regards Johnny :o)
Fredag 16 april 2004 08:25 kvad Silviu Marin-Caea:
Josh Berkus wrote:
In the meantime, perhaps you could remove and re-install the Acrobat package?
Seriously now, try removing .adobe and .acrobat directories in your homedir.
cd ls -a rm -rf .acrobat .adobe
To check the integrity of an installed rpm, rpm --verify package_name
Good day Silviu, the integrity of the installed package "acroread" is fine. I tried removing the directories you suggested, but that did not help. I then tried to both remove the directories, uninstall and reinstall, but that did not help. There is no change what so ever. I am starting to think that some update via YOU has broken acroread. Something quite basic like libc or something. Something that would make acroread stop with the SIGABRT signal. What stuff is acroread depending on? How do I track that down? Best regards Johnny :o)
Johnny Ernst Nielsen wrote:
Seriously now, try removing .adobe and .acrobat directories in your homedir.
cd ls -a rm -rf .acrobat .adobe
To check the integrity of an installed rpm, rpm --verify package_name
Good day Silviu,
the integrity of the installed package "acroread" is fine. I tried removing the directories you suggested, but that did not help. I then tried to both remove the directories, uninstall and reinstall, but that did not help.
There is no change what so ever.
Ok, to start clean, try creating a new user, log in with that new account, then try to run acroread. If it does not run, it's clear indication that it's broken system-wide.
Fredag 16 april 2004 10:36 kvad Silviu Marin-Caea:
Johnny Ernst Nielsen wrote:
Seriously now, try removing .adobe and .acrobat directories in your homedir.
cd ls -a rm -rf .acrobat .adobe
To check the integrity of an installed rpm, rpm --verify package_name
the integrity of the installed package "acroread" is fine. I tried removing the directories you suggested, but that did not help. I then tried to both remove the directories, uninstall and reinstall, but that did not help.
There is no change what so ever.
Ok, to start clean, try creating a new user, log in with that new account, then try to run acroread. If it does not run, it's clear indication that it's broken system-wide.
Good day Silviu, new users have the same problem. Best regards Johnny :o)
Fredag 16 april 2004 10:36 kvad Silviu Marin-Caea:
Johnny Ernst Nielsen wrote:
Seriously now, try removing .adobe and .acrobat directories in your homedir.
cd ls -a rm -rf .acrobat .adobe
To check the integrity of an installed rpm, rpm --verify package_name
the integrity of the installed package "acroread" is fine. I tried removing the directories you suggested, but that did not help. I then tried to both remove the directories, uninstall and reinstall, but that did not help.
There is no change what so ever.
Ok, to start clean, try creating a new user, log in with that new account, then try to run acroread. If it does not run, it's clear indication that it's broken system-wide.
Good day Silviu, new users have the same problem. Best regards Johnny :o)
On Saturday 17 April 2004 08:31, Johnny Ernst Nielsen wrote:
Good day Silviu,
new users have the same problem.
Could you do strace acroread > acroread.strace 2>&1 and send the file acroread.strace? (Possibly off-list, since I believe the list strips attachments, or perhaps you can put it up for download somewhere). It may contain some clues
Lørdag 17 april 2004 08:36 kvad Anders Johansson:
On Saturday 17 April 2004 08:31, Johnny Ernst Nielsen wrote:
Good day Silviu,
new users have the same problem.
Could you do
strace acroread > acroread.strace 2>&1
and send the file acroread.strace? (Possibly off-list, since I believe the list strips attachments, or perhaps you can put it up for download somewhere). It may contain some clues
Good day Anders, the trace has been gzipped and put here: http://hjem.get2net.dk/j_e_nielsen/acrostrace.html We are getting to the limits of my understanding. :o) Best regards :o) Johnny :o)
On Sunday 18 April 2004 12:14, Johnny Ernst Nielsen wrote:
Lørdag 17 april 2004 08:36 kvad Anders Johansson:
On Saturday 17 April 2004 08:31, Johnny Ernst Nielsen wrote:
Good day Silviu,
new users have the same problem.
Could you do
strace acroread > acroread.strace 2>&1
and send the file acroread.strace? (Possibly off-list, since I believe the list strips attachments, or perhaps you can put it up for download somewhere). It may contain some clues
Good day Anders,
the trace has been gzipped and put here:
http://hjem.get2net.dk/j_e_nielsen/acrostrace.html
We are getting to the limits of my understanding. :o)
Well, mine too really, but these sorts of guesses have a history of working :) As you can see if you scroll to the end of that file, acroread suffers a segmentation fault when it deals with the font file /usr/lib/X11/fonts/truetype/brass_monkey.ttf This is not a font I have, It could be that that font is broken. Try moving that to somewhere else, run SuSEconfig --module fonts, and then running acroread again. If that doesn't work, try the strace again, perhaps a couple of times to see of it always aborts at the same place
Søndag 18 april 2004 15:25 kvad Anders Johansson:
Could you do
strace acroread > acroread.strace 2>&1
and send the file acroread.strace? (Possibly off-list, since I believe the list strips attachments, or perhaps you can put it up for download somewhere). It may contain some clues
Good day Anders,
the trace has been gzipped and put here:
As you can see if you scroll to the end of that file, acroread suffers a segmentation fault when it deals with the font file /usr/lib/X11/fonts/truetype/brass_monkey.ttf
This is not a font I have, It could be that that font is broken. Try moving that to somewhere else, run SuSEconfig --module fonts, and then running acroread again.
If that doesn't work, try the strace again, perhaps a couple of times to see of it always aborts at the same place
Good day Anders, thank you very much. :o) Indeed it was the font that made acroread segfault. Actually, in my case it was two fonts. The funny thing is that OOo handles these two fonts just fine. But being only two font I can live without them. I resolved the problem, thanks to you Anders, like this: 1. As an ordinary user I ran the trace you showed me: strace acroread > acroread.strace 2>&1 2. I then looked at the generated file acroread.strace, going to the bottom and reading up until I bumped into a line saying something like "open(<some ttf file>) 3. As root i then removed the offending ttf file and ran, as you showed me: SuSEconfig --module fonts 4. As an ordinary user I then tried to start acroread If acroread would still not start I would go through steps 1-4 again. Finally I seem to have removed all the ttf files that acroread didn't like so that finally acroread would start. Now everything works as it used to. Than you very much again Anders :o) Best regards :o) Johnny :o)
participants (5)
-
Anders Johansson -
Bill Wisse -
Johnny Ernst Nielsen -
Josh Berkus -
Silviu Marin-Caea