I have been using Skype for a few weeks now and it has been working quite well, but recently my system has hit a problem. This Suse 9.2 machine is shared by two people, and so, has two user accounts on it. Both of us use Skype, but Skype has stopped working on my user login but it does work on the other log-in. When using my log-in, if I try to dial out I get the message that Skype is 'Connecting ...' but never quite fullfils that promise. The application then will not close nicely. The 'Disconnect' button doesn't achieve anything and I have to kill Skype manually. This happens for all of the Skype accounts that I've tried. Conversely, when I use the another log-in all works, for all Skype user accounts. So, I conclude, there must be some sort of corruption in my /home/colin directory. In passing I'll mention that I beleive the problems started when I tried to download a Voicemail message. In an attempt to fix this problem I moved the /home/colin/.Skype directory to ./.Skype.bak and restarted Skype so it could create a new .Skype directory. Unfortunately this hasn't helped. Are there any other files that might have an effect on the way Skype works? Where else should I be looking to get more information to help diagnose the problem? What log files might help? Thanks in advance. -- Colin Murphy - Colin@SpudULike.me.uk aka spudulike1964 on Skype
Colin Murphy wrote:
I have been using Skype for a few weeks now and it has been working quite well, but recently my system has hit a problem.
This Suse 9.2 machine is shared by two people, and so, has two user accounts on it. Both of us use Skype, but Skype has stopped working on my user login but it does work on the other log-in. When using my log-in, if I try to dial out I get the message that Skype is 'Connecting ...' but never quite fullfils that promise. The application then will not close nicely. The 'Disconnect' button doesn't achieve anything and I have to kill Skype manually.
This happens for all of the Skype accounts that I've tried. Conversely, when I use the another log-in all works, for all Skype user accounts. So, I conclude, there must be some sort of corruption in my /home/colin directory.
In passing I'll mention that I beleive the problems started when I tried to download a Voicemail message.
In an attempt to fix this problem I moved the /home/colin/.Skype directory to ./.Skype.bak and restarted Skype so it could create a new .Skype directory. Unfortunately this hasn't helped.
Are there any other files that might have an effect on the way Skype works?
Where else should I be looking to get more information to help diagnose the problem? What log files might help?
Thanks in advance.
Agreed Sid (sidders) and I (n5xwbg) have discovered the same problem. I have even tried the old and new version of Skype. What I see is that it doesn't release the audio stream. Because after any contact with a Voicemail server Skype reports that the "There is a sound problem". The only way to clear it is to hangup and close Skype then reopen it. Thay seems to work. If I connect over and over to a NON voicemail user it works. -- 73 de Donn Washburn Hpage: " http://www.hal-pc.org/~n5xwb " Ham Callsign N5XWB Email: " n5xwb@hal-pc.org " 307 Savoy St. HAMs: " n5xwb@arrl.net " Sugar Land, TX 77478 BMW MOA #: 4146 - Ambassador LL# 1.281.242.3256 " http://counter.li.org " #279316
On Monday 08 August 2005 21:45, Donn Washburn wrote:
Colin Murphy wrote:
I have been using Skype for a few weeks now and it has been working quite well, but recently my system has hit a problem.
When using my log-in, if I try to dial out I get the message that Skype is 'Connecting ...' but never quite fullfils that promise. The application then will not close nicely. The 'Disconnect' button doesn't achieve anything and I have to kill Skype manually.
What I see is that it doesn't release the audio stream. Because after any contact with a Voicemail server Skype reports that the "There is a sound problem". The only way to clear it is to hangup and close Skype then reopen it. Thay seems to work. If I connect over and over to a NON voicemail user it works.
The problem is I can not hang up during this 'Connecting...' phase, the Hang Up button has no effect and trying to close Skype nicely (not just the GUI front end) locks the application up and I have to kill it. Have you logged this as a problem with Skype.com - not that I'd expect a quick resolution to the problem even if you have. -- Colin Murphy - Colin@SpudULike.me.uk aka spudulike1964 on Skype
On Monday 08 August 2005 21:45, Donn Washburn wrote:
Colin Murphy wrote:
This Suse 9.2 machine is shared by two people, and so, has two user accounts on it. Both of us use Skype, but Skype has stopped working on my user login but it does work on the other log-in. When using my log-in, if I try to dial out I get the message that Skype is 'Connecting ...' but never quite fullfils that promise. The application then will not close nicely. The 'Disconnect' button doesn't achieve anything and I have to kill Skype manually.
In an attempt to fix this problem I moved the /home/colin/.Skype directory to ./.Skype.bak and restarted Skype so it could create a new .Skype directory. Unfortunately this hasn't helped.
What I see is that it doesn't release the audio stream. Because after any contact with a Voicemail server Skype reports that the "There is a sound problem". The only way to clear it is to hangup and close Skype then reopen it. Thay seems to work.
Maybe they're not the same problem at all then because I don't get this "There is a sound problem" error message nor can I hang-up, the button doesn't do anything. In fact, other things, like text chat, stop working and I have to 'kill -9' Skype off completely. Does Skype write to any log files that might give a clue as to what my problem is? Surely it must be some corrupt file in /home/colin but wherever it is it's not in the .Skype directory 'cos I had already mv'd that. -- Colin Murphy - Colin@SpudULike.me.uk aka spudulike1964 on Skype
On Mon, 2005-08-08 at 21:33 +0100, Colin Murphy wrote:
I have been using Skype for a few weeks now and it has been working quite well, but recently my system has hit a problem.
This Suse 9.2 machine is shared by two people, and so, has two user accounts on it. Both of us use Skype, but Skype has stopped working on my user login but it does work on the other log-in. When using my log-in, if I try to dial out I get the message that Skype is 'Connecting ...' but never quite fullfils that promise. The application then will not close nicely. The 'Disconnect' button doesn't achieve anything and I have to kill Skype manually.
This happens for all of the Skype accounts that I've tried. Conversely, when I use the another log-in all works, for all Skype user accounts. So, I conclude, there must be some sort of corruption in my /home/colin directory.
Try deleting/renaming the .skype dir. I had a problem earlier and that fixed my problem. -- Ken Schneider UNIX since 1989, linux since 1994, SuSE since 1998 "The day Microsoft makes something that doesn't suck is probably the day they start making vacuum cleaners." -Ernst Jan Plugge
On Monday 08 August 2005 22:49, Ken Schneider wrote:
On Mon, 2005-08-08 at 21:33 +0100, Colin Murphy wrote:
This Suse 9.2 machine is shared by two people, and so, has two user accounts on it. Both of us use Skype, but Skype has stopped working on my user login but it does work on the other log-in. When using my log-in, if I try to dial out I get the message that Skype is 'Connecting ...' but never quite fullfils that promise. The application then will not close nicely. The 'Disconnect' button doesn't achieve anything and I have to kill Skype manually.
Try deleting/renaming the .skype dir. I had a problem earlier and that fixed my problem.
In an attempt to fix this problem I moved the /home/colin/.Skype directory to ./.Skype.bak and restarted Skype so it could create a new .Skype directory. Unfortunately this hasn't helped. Could there be some other lock file hidden away, not in the .Skype directory, that might have some effect? -- Colin Murphy - Colin@SpudULike.me.uk aka spudulike1964 on Skype
participants (3)
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Colin Murphy -
Donn Washburn -
Ken Schneider