[opensuse] How to submit bug reports that actually get to a package maintainer
Dear list members, I have read http://en.opensuse.org/openSUSE:Submitting_bug_reports on submitting bug reports. And about a year ago I submitted a bug report on a packaging bug in the ‘neverball’ package (official OSS repository), using the above guidelines: https://bugzilla.novell.com/show_bug.cgi?id=699124 This never got a reply, and it looks like the assignee (which was automatically selected by Bugzilla) is a person that haven’t worked on openSUSE for *many* years, and probably will never look at the bug report (since he’s now at Canonical). Since the official way of reporting bugs in packages (like this one) doesn’t work, who should I contact, or where should I submit packaging bug reports so that they get to people that actually are able to do anything about them? I’d be grateful for any advice. -- Karl Ove Hufthammer http://huftis.org/ Jabber: karl@huftis.org -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On Tue, Jul 31, 2012 at 09:10:47AM +0200, Karl Ove Hufthammer wrote:
Dear list members,
I have read http://en.opensuse.org/openSUSE:Submitting_bug_reports on submitting bug reports. And about a year ago I submitted a bug report on a packaging bug in the ‘neverball’ package (official OSS repository), using the above guidelines: https://bugzilla.novell.com/show_bug.cgi?id=699124
This never got a reply, and it looks like the assignee (which was automatically selected by Bugzilla) is a person that haven’t worked on openSUSE for *many* years, and probably will never look at the bug report (since he’s now at Canonical).
Since the official way of reporting bugs in packages (like this one) doesn’t work, who should I contact, or where should I submit packaging bug reports so that they get to people that actually are able to do anything about them? I’d be grateful for any advice.
I assigned it someone else. You could look through the maintainers in the "games" repository where neverball lives and mail them. Or this list. Or you can fix this yourself via OBs collaboration and do a submitrequest:) Ciao, Marcus -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
ty. den 31. 07. 2012 klokka 09.44 (+0200) skreiv Marcus Meissner:
Since the official way of reporting bugs in packages (like this one) doesn’t work, who should I contact, or where should I submit packaging bug reports so that they get to people that actually are able to do anything about them? I’d be grateful for any advice.
I assigned it someone else.
Thanks! It seems like it did the trick. The bug was fixed the same day you did the reassignment.
You could look through the maintainers in the "games" repository where neverball lives and mail them.
AFAICS, here’s the list of maintainers: https://build.opensuse.org/project/users?project=games (You have to be logged in to see their e-mail addresses.)
Or this list.
Seems like a very effective approach. :) Thanks again.
-- Karl Ove Hufthammer http://huftis.org/ Jabber: karl@huftis.org -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
participants (2)
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Karl Ove Hufthammer -
Marcus Meissner