[opensuse] Bug reporting for LibreOffice distro from Opensuse repository
I'm to trying to find out how to post a bug report for LibreOffice distro from Opensuse repository. It's a simple bug affecting page headers in reports created by Report Builder in Base. I posted bug report 107215 <https://bugs.documentfoundation.org/show_bug.cgi?id=107215> on LibreOffice Bugzilla where other tests appear to confirm that this is a distro specific issue and does not affect their download packages, so they are no longer interested and recommended I report it to Opensuse. So I posted bug report 1036830 <https://bugzilla.opensuse.org/show_bug.cgi?id=1036830> on OpenSuse Bugzilla but as I am running OpenSuSe 13.2 (out of support), they won't fix on my report, but say that "this [package] is not provided by SUSE, packages are provided by community/openSUSE". I do not believe that this bug is OS related (and the other reports appear to confirm this). As the bug is in the currently available LogoopenSUSE Build Service > Projects > LibreOffice:5.2 > libreoffice <https://build.opensuse.org/package/show/LibreOffice:5.2/libreoffice> (v5.2.6.2) for OpenSuSe 13.2 x64, I would like to report it so it can be fixed. How can I do this? Thanks. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Op zaterdag 29 april 2017 16:38:41 CEST schreef jr87654@gmx.com:
I'm to trying to find out how to post a bug report for LibreOffice distro from Opensuse repository. It's a simple bug affecting page headers in reports created by Report Builder in Base.
I posted bug report 107215 <https://bugs.documentfoundation.org/show_bug.cgi?id=107215> on LibreOffice Bugzilla where other tests appear to confirm that this is a distro specific issue and does not affect their download packages, so they are no longer interested and recommended I report it to Opensuse.
So I posted bug report 1036830 <https://bugzilla.opensuse.org/show_bug.cgi?id=1036830> on OpenSuse Bugzilla but as I am running OpenSuSe 13.2 (out of support), they won't fix on my report, but say that "this [package] is not provided by SUSE, packages are provided by community/openSUSE". I do not believe that this bug is OS related (and the other reports appear to confirm this).
As the bug is in the currently available LogoopenSUSE Build Service > Projects > LibreOffice:5.2 > libreoffice <https://build.opensuse.org/package/show/LibreOffice:5.2/libreoffice> (v5.2.6.2) for OpenSuSe 13.2 x64, I would like to report it so it can be fixed.
How can I do this?
Thanks. Problem might be that the bug doesn't exist for later openSUSE versions and 13.2 is past it's EOL You might consider installing 42.2 in a VM and see if it has the bug.
-- Gertjan Lettink, a.k.a. Knurpht openSUSE Board Member openSUSE Forums Team -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 29/04/17 16:16, Knurpht - Gertjan Lettink wrote:
Problem might be that the bug doesn't exist for later openSUSE versions and 13.2 is past it's EOL You might consider installing 42.2 in a VM and see if it has the bug.
The other thing to do, is download the offical version from the LibreOffice website and see if the bug exists there. If the bug exists on the upstream version, then post to the LO developer list if you need help. Development is proceeding apace. though, so that bug could already be well squashed. Cheers, Wol -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
As suggested, I've now replaced the OpenSuse distro edition of LO with same version downloaded directly from LO website - this has resolved the issue for me. This bug has also been reported on TDF bugzilla (#107468) by LEAP 42.2 user, so I believe that it is OpenSuse repo/build related. Evidently it's important to realise that distro editions can be significantly different from master editions, eg install and config subfolders are different for each edition. OpenSuse users converting to TDF edition may want to restore the soft link to 'soffice' (ln -s /usr/bin/soffice /opt/libreoffice5.2/program/soffice). Thanks to all for your interest & help.
On 29/04/17 17:35, Wols Lists wrote: The other thing to do, is download the offical version from the LibreOffice website and see if the bug exists there. --
-- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 2017-04-29 16:38, jr87654@gmx.com wrote:
I'm to trying to find out how to post a bug report for LibreOffice distro from Opensuse repository. It's a simple bug affecting page headers in reports created by Report Builder in Base.
I posted bug report 107215 <https://bugs.documentfoundation.org/show_bug.cgi?id=107215> on LibreOffice Bugzilla where other tests appear to confirm that this is a distro specific issue and does not affect their download packages, so they are no longer interested and recommended I report it to Opensuse.
So I posted bug report 1036830 <https://bugzilla.opensuse.org/show_bug.cgi?id=1036830> on OpenSuse Bugzilla but as I am running OpenSuSe 13.2 (out of support), they won't fix on my report, but say that "this [package] is not provided by SUSE, packages are provided by community/openSUSE". I do not believe that this bug is OS related (and the other reports appear to confirm this).
As the bug is in the currently available LogoopenSUSE Build Service > Projects > LibreOffice:5.2 > libreoffice <https://build.opensuse.org/package/show/LibreOffice:5.2/libreoffice> (v5.2.6.2) for OpenSuSe 13.2 x64, I would like to report it so it can be fixed.
How can I do this?
Well, you simply can not report a bug for anything in 13.2, and that's it. Basically you need to upgrade to 42.2 and try there. In your report you say that the package is provided by SUSE. It is not, it was provided by openSUSE, a community. But also you are not using the official package, you are using a package from a build service repository. On some repos there is a link somewhere to report a bug, but in LibreOffice:5.2 I don't see it. So you would have to try to reproduce the bug using 42.2 and that repo, and if the bug is present, report against that repo for 42.2. Maybe that action would correct the problem for 13.2, but it could also happen that they would delete the 13.2 repository instead. -- Cheers / Saludos, Carlos E. R. (from 42.2 x86_64 "Malachite" at Telcontar)
On 29/04/2017 16:38, jr87654@gmx.com wrote:
I'm to trying to find out how to post a bug report for LibreOffice distro from Opensuse repository. It's a simple bug affecting page headers in reports created by Report Builder in Base.
I posted bug report 107215 <https://bugs.documentfoundation.org/show_bug.cgi?id=107215> on LibreOffice Bugzilla where other tests appear to confirm that this is a distro specific issue and does not affect their download packages, so they are no longer interested and recommended I report it to Opensuse.
So I posted bug report 1036830 <https://bugzilla.opensuse.org/show_bug.cgi?id=1036830> on OpenSuse Bugzilla but as I am running OpenSuSe 13.2 (out of support), they won't fix on my report, but say that "this [package] is not provided by SUSE, packages are provided by community/openSUSE". I do not believe that this bug is OS related (and the other reports appear to confirm this).
As the bug is in the currently available LogoopenSUSE Build Service > Projects > LibreOffice:5.2 > libreoffice <https://build.opensuse.org/package/show/LibreOffice:5.2/libreoffice> (v5.2.6.2) for OpenSuSe 13.2 x64, I would like to report it so it can be fixed.
How can I do this?
Thanks.
The easiest and best way to report a bug against a development package from obs is go to Maintainer finder tool: https://maintainer.zq1.de/# enter the name of the source package (you can find the source package name with "rpm -qi <package>") and then click on the "Source-Package:" link and then in the Web UI of the package click on "Report Bug" link. This will setup the bug report with all the correct information. Regards Dave P -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 2017-05-02 10:19, Dave Plater wrote:
The easiest and best way to report a bug against a development package from obs is go to Maintainer finder tool: https://maintainer.zq1.de/# enter the name of the source package (you can find the source package name with "rpm -qi <package>") and then click on the "Source-Package:" link and then in the Web UI of the package click on "Report Bug" link. This will setup the bug report with all the correct information.
So, in the end you go to the OBS page for the package and then click "Report Bug". The OBS link is: https://build.opensuse.org/package/show/LibreOffice:5.2/libreoffice but there is no "Report Bug" link in there. There is a "Reporting a Bug" link at the bottom that takes to a generic "http://openbuildservice.org/support/" page. Not an specific one for this package. ?? -- Cheers / Saludos, Carlos E. R. (from 42.2 x86_64 "Malachite" at Telcontar)
On Tue, May 2, 2017 at 8:15 AM, Carlos E. R. <robin.listas@telefonica.net> wrote:
On 2017-05-02 10:19, Dave Plater wrote:
The easiest and best way to report a bug against a development package from obs is go to Maintainer finder tool: https://maintainer.zq1.de/# enter the name of the source package (you can find the source package name with "rpm -qi <package>") and then click on the "Source-Package:" link and then in the Web UI of the package click on "Report Bug" link. This will setup the bug report with all the correct information.
So, in the end you go to the OBS page for the package and then click "Report Bug".
The OBS link is: https://build.opensuse.org/package/show/LibreOffice:5.2/libreoffice
but there is no "Report Bug" link in there. There is a "Reporting a Bug" link at the bottom that takes to a generic "http://openbuildservice.org/support/" page. Not an specific one for this package.
??
I believe the missing "report bug" icon is itself a bug. It should be there and I have used it in the past. I even logged into OBS to see if it helped, but no it doesn't. I think OBS bugs are tracked in the github repo. https://github.com/openSUSE/open-build-service/issues Greg -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 02/05/2017 14:24, Greg Freemyer wrote:
I believe the missing "report bug" icon is itself a bug. It should be there and I have used it in the past. I've noticed that certain projects that aren't devel projects for Factory don't have bug report links, never worked out why though. Dave P
-- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 2017-05-02 14:24, Greg Freemyer wrote:
On Tue, May 2, 2017 at 8:15 AM, Carlos E. R. <robin.listas@telefonica.net> wrote:
On 2017-05-02 10:19, Dave Plater wrote:
The easiest and best way to report a bug against a development package from obs is go to Maintainer finder tool: https://maintainer.zq1.de/# enter the name of the source package (you can find the source package name with "rpm -qi <package>") and then click on the "Source-Package:" link and then in the Web UI of the package click on "Report Bug" link. This will setup the bug report with all the correct information.
So, in the end you go to the OBS page for the package and then click "Report Bug".
The OBS link is: https://build.opensuse.org/package/show/LibreOffice:5.2/libreoffice
but there is no "Report Bug" link in there. There is a "Reporting a Bug" link at the bottom that takes to a generic "http://openbuildservice.org/support/" page. Not an specific one for this package.
??
I believe the missing "report bug" icon is itself a bug. It should be there and I have used it in the past.
Me too, I have used it recently, as a month ago. But I wasn't sure where exactly. I thought I was looking at the wrong place. Thanks for the confirmation.
I even logged into OBS to see if it helped, but no it doesn't.
I tried that too.
I think OBS bugs are tracked in the github repo.
Not Bugzilla? I would have to create an account on github, too. One gets a bit tired of having to create a login (or subscribe to another mail list or forum) just for a single issue once in a time. -- Cheers / Saludos, Carlos E. R. (from 42.2 x86_64 "Malachite" at Telcontar)
On Tue, May 2, 2017 at 8:44 AM, Carlos E. R. <robin.listas@telefonica.net> wrote:
On 2017-05-02 14:24, Greg Freemyer wrote:
On Tue, May 2, 2017 at 8:15 AM, Carlos E. R. <robin.listas@telefonica.net> wrote:
On 2017-05-02 10:19, Dave Plater wrote:
The easiest and best way to report a bug against a development package from obs is go to Maintainer finder tool: https://maintainer.zq1.de/# enter the name of the source package (you can find the source package name with "rpm -qi <package>") and then click on the "Source-Package:" link and then in the Web UI of the package click on "Report Bug" link. This will setup the bug report with all the correct information.
So, in the end you go to the OBS page for the package and then click "Report Bug".
The OBS link is: https://build.opensuse.org/package/show/LibreOffice:5.2/libreoffice
but there is no "Report Bug" link in there. There is a "Reporting a Bug" link at the bottom that takes to a generic "http://openbuildservice.org/support/" page. Not an specific one for this package.
??
I believe the missing "report bug" icon is itself a bug. It should be there and I have used it in the past.
Me too, I have used it recently, as a month ago. But I wasn't sure where exactly. I thought I was looking at the wrong place. Thanks for the confirmation.
I even logged into OBS to see if it helped, but no it doesn't.
I tried that too.
I think OBS bugs are tracked in the github repo.
Not Bugzilla? I would have to create an account on github, too. One gets a bit tired of having to create a login (or subscribe to another mail list or forum) just for a single issue once in a time.
github is very common for upstream now. Just get an account. FYI: opensuse is using it for its own upstream very often now. Greg -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 2017-05-02 15:21, Greg Freemyer wrote:
On Tue, May 2, 2017 at 8:44 AM, Carlos E. R. <robin.listas@telefonica.net> wrote:
On 2017-05-02 14:24, Greg Freemyer wrote:
On Tue, May 2, 2017 at 8:15 AM, Carlos E. R. <robin.listas@telefonica.net> wrote:
On 2017-05-02 10:19, Dave Plater wrote:
The easiest and best way to report a bug against a development package from obs is go to Maintainer finder tool: https://maintainer.zq1.de/# enter the name of the source package (you can find the source package name with "rpm -qi <package>") and then click on the "Source-Package:" link and then in the Web UI of the package click on "Report Bug" link. This will setup the bug report with all the correct information.
So, in the end you go to the OBS page for the package and then click "Report Bug".
The OBS link is: https://build.opensuse.org/package/show/LibreOffice:5.2/libreoffice
but there is no "Report Bug" link in there. There is a "Reporting a Bug" link at the bottom that takes to a generic "http://openbuildservice.org/support/" page. Not an specific one for this package.
??
I believe the missing "report bug" icon is itself a bug. It should be there and I have used it in the past.
Me too, I have used it recently, as a month ago. But I wasn't sure where exactly. I thought I was looking at the wrong place. Thanks for the confirmation.
I even logged into OBS to see if it helped, but no it doesn't.
I tried that too.
I think OBS bugs are tracked in the github repo.
Not Bugzilla? I would have to create an account on github, too. One gets a bit tired of having to create a login (or subscribe to another mail list or forum) just for a single issue once in a time.
github is very common for upstream now. Just get an account.
FYI: opensuse is using it for its own upstream very often now.
Yes, I know, but I'm not a developer. I don't want to waste resources on sites I'm not going to use productively, in this case by adding another account. Anyway, it appears that it is something the repo owner does, not a generic setting that adds the link automatically, judging what Dave said. -- Cheers / Saludos, Carlos E. R. (from 42.2 x86_64 "Malachite" at Telcontar)
So I guess it's time to give-up trying to report the page header bug. Let's hope the extended discussion here comes to the attention of the maintainer. On 02/05/17 21:42, Carlos E. R. wrote:
On 2017-05-02 15:21, Greg Freemyer wrote:
On Tue, May 2, 2017 at 8:44 AM, Carlos E. R. <robin.listas@telefonica.net> wrote:
On 2017-05-02 14:24, Greg Freemyer wrote:
On 2017-05-02 10:19, Dave Plater wrote:
The easiest and best way to report a bug against a development package from obs is go to Maintainer finder tool: https://maintainer.zq1.de/# enter the name of the source package (you can find the source package name with "rpm -qi <package>") and then click on the "Source-Package:" link and then in the Web UI of the package click on "Report Bug" link. This will setup the bug report with all the correct information. So, in the end you go to the OBS page for the package and then click "Report Bug".
The OBS link is: https://build.opensuse.org/package/show/LibreOffice:5.2/libreoffice
but there is no "Report Bug" link in there. There is a "Reporting a Bug" link at the bottom that takes to a generic "http://openbuildservice.org/support/" page. Not an specific one for this package.
?? I believe the missing "report bug" icon is itself a bug. It should be
On Tue, May 2, 2017 at 8:15 AM, Carlos E. R. <robin.listas@telefonica.net> wrote: there and I have used it in the past. Me too, I have used it opensuse@opensuse.orgrecently, as a month ago. But I wasn't sure where exactly. I thought I was looking at the wrong place. Thanks for the confirmation.
I even logged into OBS to see if it helped, but no it doesn't. I tried that too.
I think OBS bugs are tracked in the github repo.
https://github.com/openSUSE/open-build-service/issues Not Bugzilla? I would have to create an account on github, too. One gets a bit tired of having to create a login (or subscribe to another mail list or forum) just for a single issue once in a time. github is very common for upstream now. Just get an account.
FYI: opensuse is using it for its own upstream very often now. Yes, I know, but I'm not a developer. I don't want to waste resources on sites I'm not going to use productively, in this case by adding another account.
Anyway, it appears that it is something the repo owner does, not a generic setting that adds the link automatically, judging what Dave said.
-- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 02/05/2017 14:15, Carlos E. R. wrote:
On 2017-05-02 10:19, Dave Plater wrote:
The easiest and best way to report a bug against a development package from obs is go to Maintainer finder tool: https://maintainer.zq1.de/# enter the name of the source package (you can find the source package name with "rpm -qi <package>") and then click on the "Source-Package:" link and then in the Web UI of the package click on "Report Bug" link. This will setup the bug report with all the correct information.
So, in the end you go to the OBS page for the package and then click "Report Bug".
The OBS link is: https://build.opensuse.org/package/show/LibreOffice:5.2/libreoffice
but there is no "Report Bug" link in there. There is a "Reporting a Bug" link at the bottom that takes to a generic "http://openbuildservice.org/support/" page. Not an specific one for this package.
??
Using "libreoffice" in the Maintainer finder tool takes me to: https://build.opensuse.org/package/show/LibreOffice:Factory/libreoffice which does have a report bug icon underneath the description text. The package in the link you supplied doesn't have a report bug icon and the one at the bottom of the page is for the web page. All the devel projects for Factory have report bug links. Dave P -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 2017-05-02 14:28, Dave Plater wrote:
On 02/05/2017 14:15, Carlos E. R. wrote:
The OBS link is: https://build.opensuse.org/package/show/LibreOffice:5.2/libreoffice
but there is no "Report Bug" link in there. There is a "Reporting a Bug" link at the bottom that takes to a generic "http://openbuildservice.org/support/" page. Not an specific one for this package.
??
Using "libreoffice" in the Maintainer finder tool takes me to: https://build.opensuse.org/package/show/LibreOffice:Factory/libreoffice which does have a report bug icon underneath the description text. The package in the link you supplied doesn't have a report bug icon and the one at the bottom of the page is for the web page. All the devel projects for Factory have report bug links.
Then the issue is why some pages have it and some don't. The "user" tab shows only one entry, and no bugowner. Perhaps that's the reason? I think that all published projects, even home ones, should have a report link, or alternatively, a "contact me" link. -- Cheers / Saludos, Carlos E. R. (from 42.2 x86_64 "Malachite" at Telcontar)
On 02/05/2017 14:48, Carlos E. R. wrote:
On 2017-05-02 14:28, Dave Plater wrote:
On 02/05/2017 14:15, Carlos E. R. wrote:
The OBS link is: https://build.opensuse.org/package/show/LibreOffice:5.2/libreoffice
but there is no "Report Bug" link in there. There is a "Reporting a Bug" link at the bottom that takes to a generic "http://openbuildservice.org/support/" page. Not an specific one for this package.
??
Using "libreoffice" in the Maintainer finder tool takes me to: https://build.opensuse.org/package/show/LibreOffice:Factory/libreoffice which does have a report bug icon underneath the description text. The package in the link you supplied doesn't have a report bug icon and the one at the bottom of the page is for the web page. All the devel projects for Factory have report bug links.
Then the issue is why some pages have it and some don't.
The "user" tab shows only one entry, and no bugowner. Perhaps that's the reason?
I think that all published projects, even home ones, should have a report link, or alternatively, a "contact me" link.
All my home:plater and sub project packages have a bug report link but I recall trying to file a bug against an obs package in the past that didn't have one, can't remember which one though. Dave P -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 2017-05-02 15:26, Dave Plater wrote:
On 02/05/2017 14:48, Carlos E. R. wrote:
On 2017-05-02 14:28, Dave Plater wrote:
On 02/05/2017 14:15, Carlos E. R. wrote:
The OBS link is: https://build.opensuse.org/package/show/LibreOffice:5.2/libreoffice
but there is no "Report Bug" link in there. There is a "Reporting a Bug" link at the bottom that takes to a generic "http://openbuildservice.org/support/" page. Not an specific one for this package.
??
Using "libreoffice" in the Maintainer finder tool takes me to: https://build.opensuse.org/package/show/LibreOffice:Factory/libreoffice which does have a report bug icon underneath the description text. The package in the link you supplied doesn't have a report bug icon and the one at the bottom of the page is for the web page. All the devel projects for Factory have report bug links.
Then the issue is why some pages have it and some don't.
The "user" tab shows only one entry, and no bugowner. Perhaps that's the reason?
I think that all published projects, even home ones, should have a report link, or alternatively, a "contact me" link.
All my home:plater and sub project packages have a bug report link but I recall trying to file a bug against an obs package in the past that didn't have one, can't remember which one though.
Oh, then is it something that the obs account owner has to do, not a generic thing that is applied automatically to all repos. -- Cheers / Saludos, Carlos E. R. (from 42.2 x86_64 "Malachite" at Telcontar)
On 02/05/2017 22:38, Carlos E. R. wrote:
All my home:plater and sub project packages have a bug report link but I recall trying to file a bug against an obs package in the past that didn't have one, can't remember which one though. Oh, then is it something that the obs account owner has to do, not a generic thing that is applied automatically to all repos. Yes, I just experimented with my home project. If there's no bug owner specified in the users section then there isn't a report bug icon. I don't know if I set it in the past or if it's a default in a new project but every package created in home:plater inherits the report bug icon. Sub projects don't inherit the bug owner and this is the reason that LibreOffice:5.2 and LibreOffice:5.3 haven't got bug owners but LibreOffice:Factory and LibreOffice:Unstable have even though LibreOffice:Unstable hasn't any packages. Dave P
-- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 2017-05-03 14:26, Dave Plater wrote:
On 02/05/2017 22:38, Carlos E. R. wrote:
All my home:plater and sub project packages have a bug report link but I recall trying to file a bug against an obs package in the past that didn't have one, can't remember which one though. Oh, then is it something that the obs account owner has to do, not a generic thing that is applied automatically to all repos. Yes, I just experimented with my home project. If there's no bug owner specified in the users section then there isn't a report bug icon. I don't know if I set it in the past or if it's a default in a new project but every package created in home:plater inherits the report bug icon. Sub projects don't inherit the bug owner and this is the reason that LibreOffice:5.2 and LibreOffice:5.3 haven't got bug owners but LibreOffice:Factory and LibreOffice:Unstable have even though LibreOffice:Unstable hasn't any packages.
I see, that makes sense. -- Cheers / Saludos, Carlos E. R. (from 42.2 x86_64 "Malachite" at Telcontar)
participants (6)
-
Carlos E. R. -
Dave Plater -
Greg Freemyer -
jr87654＠gmx.com -
Knurpht - Gertjan Lettink -
Wols Lists