[opensuse] Thunderbird problems
I've searched Thunderbird lists and have not found anything related to Linux lockups like I am having. I am running Suse 12.2 and just upgraded to Thunderbird 17.0.7. I have had this problem beginning several versions ago, for about the last year. The symptoms are: - I get "cannot connect to gmail server" errors. I have about a dozen gmail accounts active in Thunderbird and it doesn't say which account. I do get mail from some of them, but I haven't been able to determine if it is with a certain account. Some accounts do have very large amounts of emails in multiple folders. - Starting Thunderbird, very often it "locks up" and I cannot scroll up and down the list of accounts. Waiting for an hour or more doesn't help. - Even if I can scroll and select an account, often selecting a new email locks up that account. The selected message will not display, but I can usually select another account and read mail normally. - Often when replying to a message, the new message's input locks up after one or a few characters. I hate this solution, especially as it reeks of the typical Windows "fix" with killing processes or rebooting. Killing the Thunderbird processes, often requiring that to be done 6-10 times often restores full functionality. Sometimes that doesn't work at all and often rebooting "fixes" it. Any direction or ideas would be appreciated. Thanks, Jim -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
* Jim Sabatke <jsabatke@gmail.com> [08-15-13 16:35]: [...]
I hate this solution, especially as it reeks of the typical Windows "fix" with killing processes or rebooting. Killing the Thunderbird processes, often requiring that to be done 6-10 times often restores full functionality. Sometimes that doesn't work at all and often rebooting "fixes" it.
Any direction or ideas would be appreciated.
Try launching tb with all extensions disabled, ie: safe mode https://support.mozillamessaging.com/en-US/kb/safe-mode It is quite possible you have an extension that is no longer current, broken, or just won't work with your config. -- (paka)Patrick Shanahan Plainfield, Indiana, USA HOG # US1244711 http://wahoo.no-ip.org Photo Album: http://wahoo.no-ip.org/gallery2 http://en.opensuse.org openSUSE Community Member Registered Linux User #207535 @ http://linuxcounter.net -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 08/15/2013 03:52 PM, Patrick Shanahan wrote:
* Jim Sabatke <jsabatke@gmail.com> [08-15-13 16:35]: [...]
I hate this solution, especially as it reeks of the typical Windows "fix" with killing processes or rebooting. Killing the Thunderbird processes, often requiring that to be done 6-10 times often restores full functionality. Sometimes that doesn't work at all and often rebooting "fixes" it.
Any direction or ideas would be appreciated. Try launching tb with all extensions disabled, ie: safe mode https://support.mozillamessaging.com/en-US/kb/safe-mode
It is quite possible you have an extension that is no longer current, broken, or just won't work with your config. I had two running. I deleted one as it was a testbed app that received tests periodically to check T-bird's functionality. The other is an indexing program. I'll try disabling that one if problems continue.
Thanks for the ideas. Jim -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Am 16.08.2013 05:21, schrieb Jim Sabatke:
On 08/15/2013 03:52 PM, Patrick Shanahan wrote:
* Jim Sabatke <jsabatke@gmail.com> [08-15-13 16:35]: [...]
I hate this solution, especially as it reeks of the typical Windows "fix" with killing processes or rebooting. Killing the Thunderbird processes, often requiring that to be done 6-10 times often restores full functionality. Sometimes that doesn't work at all and often rebooting "fixes" it.
Any direction or ideas would be appreciated. Try launching tb with all extensions disabled, ie: safe mode https://support.mozillamessaging.com/en-US/kb/safe-mode
It is quite possible you have an extension that is no longer current, broken, or just won't work with your config. I had two running. I deleted one as it was a testbed app that received tests periodically to check T-bird's functionality. The other is an indexing program. I'll try disabling that one if problems continue.
Was there an outcome from that? Indexing program sounds like Trackerbird or whatever the name is. Please make sure to disable it since it's known to break Thunderbird in exactly the way you are describing. Wolfgang -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 08/16/2013 01:40 AM, Wolfgang Rosenauer wrote:
<snip> Was there an outcome from that? Indexing program sounds like Trackerbird or whatever the name is. Please make sure to disable it since it's known to break Thunderbird in exactly the way you are describing.
Wolfgang
It was Trackbird. I didn't find any references to it, so I thought it was safe. With the thousands of messages I keep and need to search regularly, I hoped it wasn't hurting me. I have disabled it. Thank you. Jim -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Am 16.08.2013 08:32, schrieb Jim Sabatke:
On 08/16/2013 01:40 AM, Wolfgang Rosenauer wrote:
<snip> Was there an outcome from that? Indexing program sounds like Trackerbird or whatever the name is. Please make sure to disable it since it's known to break Thunderbird in exactly the way you are describing.
Wolfgang
It was Trackbird. I didn't find any references to it, so I thought it was safe. With the thousands of messages I keep and need to search regularly, I hoped it wasn't hurting me.
I have disabled it.
Trackerbird is the Gnome Tracker integration for indexing. Thunderbird has its own indexing for fast full text search within Thunderbird so you are still able to search fast within TB (according to your indexing options within TB). Wolfgang -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 08/16/2013 01:47 AM, Wolfgang Rosenauer wrote:
On 08/16/2013 01:40 AM, Wolfgang Rosenauer wrote:
<snip> Was there an outcome from that? Indexing program sounds like Trackerbird or whatever the name is. Please make sure to disable it since it's known to break Thunderbird in exactly the way you are describing.
Wolfgang
It was Trackbird. I didn't find any references to it, so I thought it was safe. With the thousands of messages I keep and need to search regularly, I hoped it wasn't hurting me.
I have disabled it. Trackerbird is the Gnome Tracker integration for indexing. Thunderbird has its own indexing for fast full text search within Thunderbird so you are still able to search fast within TB (according to your indexing
Am 16.08.2013 08:32, schrieb Jim Sabatke: options within TB).
Wolfgang
I am most appreciative for that explanation. When I read the add-on functionality, it didn't mention any of that at the time. I don't even use gnome, so that would be useless to me. You guys here are the best! Jim -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 8/15/2013 1:23 PM, Jim Sabatke wrote:
- I get "cannot connect to gmail server" errors. I have about a dozen gmail accounts active in Thunderbird and it doesn't say which account. I do get mail from some of them, but I haven't been able to determine if it is with a certain account. Some accounts do have very large amounts of emails in multiple folders.
That's a lot of accounts. Click on Tools, and select ERROR Console to get a hint of what is going on. First: Don't have all servers check mail upon startup, just the important ones. Second, in each server, go in to settings for that account, click server-settins, click advanced, set number of connections to 1 or 2 max. Also: If using Gmail as Imap (see settings page on the web) Check "use IDLED if the server supports it" (its in advanced). (And you may want to be sure all your Gmail accounts are set to use imap, unless have a reason to prefer pop, in which case set random check for new message intervals so that it doesn't poll all of them at once). Google has 27 gazillion imap connections open at any given time and has had to start limiting concurrent connections to each gmail account. If you use the default of 5 connections and you access the mail from any other place (phone, tablet, other computer) you can chew thru the allotment pretty quickly. Also make sure your server name is as Google specifies. https://support.google.com/mail/answer/78892?hl=en -- _____________________________________ ---This space for rent--- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 08/15/2013 03:52 PM, John Andersen wrote:
On 8/15/2013 1:23 PM, Jim Sabatke wrote:
- I get "cannot connect to gmail server" errors. I have about a dozen gmail accounts active in Thunderbird and it doesn't say which account. I do get mail from some of them, but I haven't been able to determine if it is with a certain account. Some accounts do have very large amounts of emails in multiple folders. That's a lot of accounts.
Click on Tools, and select ERROR Console to get a hint of what is going on. Thanks for the detailed reply.
Did that. A huge number of the same errors. Unfortunately they are long and the browser won't let you copy. No error numbers either. They are all "can't open directory" type errors.
First: Don't have all servers check mail upon startup, just the important ones. Second, in each server, go in to settings for that account, click server-settins, click advanced, set number of connections to 1 or 2 max. Done. Also: If using Gmail as Imap (see settings page on the web) Check "use IDLED if the server supports it" (its in advanced). (And you may want to be sure all your Gmail accounts are set to use imap, unless have a reason to prefer pop, in which case set random check for new message intervals so that it doesn't poll all of them at once). Done. Since I access email through multiple systems, IMAP is required. Google has 27 gazillion imap connections open at any given time and has had to start limiting concurrent connections to each gmail account. If you use the default of 5 connections and you access the mail from any other place (phone, tablet, other computer) you can chew thru the allotment pretty quickly.
Also make sure your server name is as Google specifies. https://support.google.com/mail/answer/78892?hl=en Done
Thanks so much. I'll report back after a bit of use to see if this cleared up the problems. Jim -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 16/08/13 13:18, Jim Sabatke wrote:
On 08/15/2013 03:52 PM, John Andersen wrote:
On 8/15/2013 1:23 PM, Jim Sabatke wrote:
- I get "cannot connect to gmail server" errors. I have about a dozen gmail accounts active in Thunderbird and it doesn't say which account. I do get mail from some of them, but I haven't been able to determine if it is with a certain account. Some accounts do have very large amounts of emails in multiple folders. That's a lot of accounts.
Click on Tools, and select ERROR Console to get a hint of what is going on. Thanks for the detailed reply.
Did that. A huge number of the same errors. Unfortunately they are long and the browser won't let you copy.
Use the Screen Capture Program (Gecko>Applications>Utilities>Desktop) to capture and save. [pruned] BC -- Using openSUSE 12.3, KDE 4.11.0 & kernel 3.10.5-1 on a system with- AMD FX 8-core 3.6/4.2GHz processor 16GB PC14900/1866MHz Quad Channel Corsair "Vengeance" RAM Gigabyte AMD3+ m/board; Gigabyte nVidia GTX550Ti 1GB DDR5 GPU -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 08/15/2013 10:55 PM, Basil Chupin wrote:
On 16/08/13 13:18, Jim Sabatke wrote:
On 08/15/2013 03:52 PM, John Andersen wrote:
On 8/15/2013 1:23 PM, Jim Sabatke wrote:
- I get "cannot connect to gmail server" errors. I have about a dozen gmail accounts active in Thunderbird and it doesn't say which account. I do get mail from some of them, but I haven't been able to determine if it is with a certain account. Some accounts do have very large amounts of emails in multiple folders. That's a lot of accounts.
Click on Tools, and select ERROR Console to get a hint of what is going on. Thanks for the detailed reply.
Did that. A huge number of the same errors. Unfortunately they are long and the browser won't let you copy.
Use the Screen Capture Program (Gecko>Applications>Utilities>Desktop) to capture and save.
[pruned]
BC I actually had thought of that and my mind was still working in the old world rules of no attachments. I guess it's pretty much safe to assume high speed internet now. Anyway, attached is the graphic of the error window.
Thanks, Jim
* Jim Sabatke <jsabatke@gmail.com> [08-16-13 00:05]: [...]
I actually had thought of that and my mind was still working in the old world rules of no attachments. I guess it's pretty much safe to assume high speed internet now.
Incorrect *assumption*. There still are many on measured or limited service who have just received 159k in an *email*. Please return to your "old" way of thinking.
Anyway, attached is the graphic of the error window.
%^( -- (paka)Patrick Shanahan Plainfield, Indiana, USA HOG # US1244711 http://wahoo.no-ip.org Photo Album: http://wahoo.no-ip.org/gallery2 http://en.opensuse.org openSUSE Community Member Registered Linux User #207535 @ http://linuxcounter.net -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 16/08/13 13:52, Jim Sabatke wrote:
On 16/08/13 13:18, Jim Sabatke wrote:
On 08/15/2013 03:52 PM, John Andersen wrote:
On 8/15/2013 1:23 PM, Jim Sabatke wrote:
- I get "cannot connect to gmail server" errors. I have about a dozen gmail accounts active in Thunderbird and it doesn't say which account. I do get mail from some of them, but I haven't been able to determine if it is with a certain account. Some accounts do have very large amounts of emails in multiple folders. That's a lot of accounts.
Click on Tools, and select ERROR Console to get a hint of what is going on. Thanks for the detailed reply.
Did that. A huge number of the same errors. Unfortunately they are long and the browser won't let you copy.
Use the Screen Capture Program (Gecko>Applications>Utilities>Desktop) to capture and save.
[pruned]
BC I actually had thought of that and my mind was still working in the
On 08/15/2013 10:55 PM, Basil Chupin wrote: old world rules of no attachments. I guess it's pretty much safe to assume high speed internet now. Anyway, attached is the graphic of the error window.
Actually, if you need to provide a screenshot to describe a problem the best way to provide the screenshot is to upload it to a site such as- http://susepaste.org/ and post here only the URL pointing to your upload on susepaste. There are other sites you can use one of them being picpaste for example. Using a site like susepaste avoids having a massive amount of data being sent to everybody on this mailing list and allows those with limited bandwidth to choose whether or not to access the data. BC -- Using openSUSE 12.3, KDE 4.11.0 & kernel 3.10.5-1 on a system with- AMD FX 8-core 3.6/4.2GHz processor 16GB PC14900/1866MHz Quad Channel Corsair "Vengeance" RAM Gigabyte AMD3+ m/board; Gigabyte nVidia GTX550Ti 1GB DDR5 GPU -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 08/16/2013 07:59 AM, Basil Chupin wrote:
<snip> Actually, if you need to provide a screenshot to describe a problem the best way to provide the screenshot is to upload it to a site such as-
and post here only the URL pointing to your upload on susepaste.
There are other sites you can use one of them being picpaste for example.
Using a site like susepaste avoids having a massive amount of data being sent to everybody on this mailing list and allows those with limited bandwidth to choose whether or not to access the data.
BC
Thanks. On the very rare occasion I need to include a graphic, I've never known where to get it "hosted." Now I do! Jim -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On Fri, 16 Aug 2013 08:53:22 -0500 Jim Sabatke <jsabatke@gmail.com> wrote:
Thanks. On the very rare occasion I need to include a graphic, I've never known where to get it "hosted." Now I do!
That one is temporary. Image file will expire in a week, leaving email based on it without context, but paste site will, at least, give context for a week, while our list archive doesn't store any files, so archives have no context at all. That is another reason why posting images on a paste server is better then attaching it. You can tell http://paste.opensuse.org ( http://susepaste.org ) to store file indefinitely, or probably for a year, as after that issue will be, most likely, obsolete and useless for late readers anyway. -- Regards, Rajko. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 15/08/13 22:23, Jim Sabatke wrote:
snip
I am running Suse 12.2 and just upgraded to Thunderbird 17.0.7. I have had this problem beginning several versions ago, for about the last year.
The symptoms are:
- I get "cannot connect to gmail server" errors. I have about a dozen gmail accounts active in Thunderbird and it doesn't say which account. I do get mail from some of them, but I haven't been able to determine if it is with a certain account. Some accounts do have very large amounts of emails in multiple folders.
- Starting Thunderbird, very often it "locks up" and I cannot scroll up and down the list of accounts. Waiting for an hour or more doesn't help.
- Even if I can scroll and select an account, often selecting a new email locks up that account. The selected message will not display, but I can usually select another account and read mail normally.
snip
I've been using Thunderbird since v0.9 a decade or so back and generally it's been very reliable. However, for the most part that was with POP accounts. In the last couple of years I've added an IMAP account, and I've also set up a couple of other machines with fresh openSUSE / Thunderbird installations to check all my accounts (including the normally POP ones) via IMAP. Basically, the IMAP access (on two accounts from completely different providers) seems very flaky, across multiple TB versions and different machines. I've had some lock-ups similar to those you mention. In particular, when clicking on an IMAP Inbox or subfolder the progress indicator will start animating, the message won't download, and whilst I can click around on other folders they generally all become locked in the same way. I have to restart Thunderbird, though on occasion I have to dig it out of the Task Manager and kill it. In this most recent 17.0.7 version I've even noticed it locking up on my regular machine with my regular POP account, something that's never happened before. I've not filed bugs, used safe mode or delved deeper yet because it's generally sound, but I'm a bit concerned because stability has always been its great strength until now. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 16/08/13 08:36, Peter wrote:
On 15/08/13 22:23, Jim Sabatke wrote:
snip
I am running Suse 12.2 and just upgraded to Thunderbird 17.0.7. I have had this problem beginning several versions ago, for about the last year.
The symptoms are:
- I get "cannot connect to gmail server" errors. I have about a dozen gmail accounts active in Thunderbird and it doesn't say which account. I do get mail from some of them, but I haven't been able to determine if it is with a certain account. Some accounts do have very large amounts of emails in multiple folders.
- Starting Thunderbird, very often it "locks up" and I cannot scroll up and down the list of accounts. Waiting for an hour or more doesn't help.
- Even if I can scroll and select an account, often selecting a new email locks up that account. The selected message will not display, but I can usually select another account and read mail normally.
snip
I've been using Thunderbird since v0.9 a decade or so back and generally it's been very reliable. However, for the most part that was with POP accounts. In the last couple of years I've added an IMAP account, and I've also set up a couple of other machines with fresh openSUSE / Thunderbird installations to check all my accounts (including the normally POP ones) via IMAP.
Basically, the IMAP access (on two accounts from completely different providers) seems very flaky, across multiple TB versions and different machines. I've had some lock-ups similar to those you mention. In particular, when clicking on an IMAP Inbox or subfolder the progress indicator will start animating, the message won't download, and whilst I can click around on other folders they generally all become locked in the same way. I have to restart Thunderbird, though on occasion I have to dig it out of the Task Manager and kill it.
In this most recent 17.0.7 version I've even noticed it locking up on my regular machine with my regular POP account, something that's never happened before. I've not filed bugs, used safe mode or delved deeper yet because it's generally sound, but I'm a bit concerned because stability has always been its great strength until now.
I have been using TB since it was first known as Netscape and I have never had a problem (with either POP or IMAP). My wife is using 17.07 daily without a hitch, and I am using 26.0a1 (called Daily - see the Header to this message) with no hassles. If you are having troubles then I suggest you check your setup and especially any extensions you may have installed. Or you could (in YaST) delete 17.07 and re-install it. BC -- Using openSUSE 12.3, KDE 4.11.0 & kernel 3.10.5-1 on a system with- AMD FX 8-core 3.6/4.2GHz processor 16GB PC14900/1866MHz Quad Channel Corsair "Vengeance" RAM Gigabyte AMD3+ m/board; Gigabyte nVidia GTX550Ti 1GB DDR5 GPU -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
participants (7)
-
Basil Chupin -
Jim Sabatke -
John Andersen -
Patrick Shanahan -
Peter -
Rajko -
Wolfgang Rosenauer