[opensuse] problem with usb headset - does not work on skype, gotomeeting etc
On Leap15.1 - we have bought a number of Logitech H430 USB headsets, specifically for e.g. conf calls etc. I cannot get them to work Skype and gotomeeting. I have managed to make it work with arecord and aplay as long as I specify "-c 2", although playback only seems to work over the speaker. Playback works with skype/gotom, only the microphone doesn't. As the headset is technically okay, it is obviously a configuration issue. Any suggestions on where to start looking? -- Per Jessen, Zürich (16.4°C) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Op dinsdag 9 juni 2020 13:48:10 CEST schreef Per Jessen:
On Leap15.1 -
we have bought a number of Logitech H430 USB headsets, specifically for e.g. conf calls etc. I cannot get them to work Skype and gotomeeting.
I have managed to make it work with arecord and aplay as long as I specify "-c 2", although playback only seems to work over the speaker. Playback works with skype/gotom, only the microphone doesn't.
As the headset is technically okay, it is obviously a configuration issue. Any suggestions on where to start looking? Install and use pavucontrol. Set the device's input and output as defaults (i.e. any other as fallback.
-- Gertjan Lettink a.k.a. Knurpht openSUSE Forums Team -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Knurpht-openSUSE wrote:
Op dinsdag 9 juni 2020 13:48:10 CEST schreef Per Jessen:
On Leap15.1 -
we have bought a number of Logitech H430 USB headsets, specifically for e.g. conf calls etc. I cannot get them to work Skype and gotomeeting.
I have managed to make it work with arecord and aplay as long as I specify "-c 2", although playback only seems to work over the speaker. Playback works with skype/gotom, only the microphone doesn't.
As the headset is technically okay, it is obviously a configuration issue. Any suggestions on where to start looking?
Install and use pavucontrol. Set the device's input and output as defaults (i.e. any other as fallback.
Thanks, that did the trick - I had seen it suggested when I was out googling, but what does it add that I don't already have in KDE ? Does KDE not play well with pulseaudio ? -- Per Jessen, Zürich (15.9°C) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Knurpht-openSUSE wrote:
Op dinsdag 9 juni 2020 13:48:10 CEST schreef Per Jessen:
On Leap15.1 -
we have bought a number of Logitech H430 USB headsets, specifically for e.g. conf calls etc. I cannot get them to work Skype and gotomeeting.
I have managed to make it work with arecord and aplay as long as I specify "-c 2", although playback only seems to work over the speaker. Playback works with skype/gotom, only the microphone doesn't.
As the headset is technically okay, it is obviously a configuration issue. Any suggestions on where to start looking?
Install and use pavucontrol. Set the device's input and output as defaults (i.e. any other as fallback.
Thanks, that did the trick - I had seen it suggested when I was out googling, but what does it add that I don't already have in KDE ? Does KDE not play well with pulseaudio ? No idea about Leap's KDE version. On TW it does, from the volume control applet. I can f.e. switch between the internal mic of my laptop and the one
Op dinsdag 9 juni 2020 15:54:08 CEST schreef Per Jessen: plugged in on my Behringer USB audio equipment, by changing the default. -- Gertjan Lettink a.k.a. Knurpht openSUSE Forums Team -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Knurpht-openSUSE wrote:
Op dinsdag 9 juni 2020 13:48:10 CEST schreef Per Jessen:
On Leap15.1 -
we have bought a number of Logitech H430 USB headsets, specifically for e.g. conf calls etc. I cannot get them to work Skype and gotomeeting.
I have managed to make it work with arecord and aplay as long as I specify "-c 2", although playback only seems to work over the speaker. Playback works with skype/gotom, only the microphone doesn't.
As the headset is technically okay, it is obviously a configuration issue. Any suggestions on where to start looking?
Install and use pavucontrol. Set the device's input and output as defaults (i.e. any other as fallback.
Despite my previous report of success, it still does not work with Skype. -- Per Jessen, Zürich (15.6°C) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Op dinsdag 9 juni 2020 17:31:40 CEST schreef Per Jessen:
Knurpht-openSUSE wrote:
Op dinsdag 9 juni 2020 13:48:10 CEST schreef Per Jessen:
On Leap15.1 -
we have bought a number of Logitech H430 USB headsets, specifically for e.g. conf calls etc. I cannot get them to work Skype and gotomeeting.
I have managed to make it work with arecord and aplay as long as I specify "-c 2", although playback only seems to work over the speaker. Playback works with skype/gotom, only the microphone doesn't.
As the headset is technically okay, it is obviously a configuration issue. Any suggestions on where to start looking?
Install and use pavucontrol. Set the device's input and output as defaults (i.e. any other as fallback.
Despite my previous report of success, it still does not work with Skype. I don't have skype, yet installed it on my daughter's laptop. IIRC Skype itself has some config that sets it, and keeps that.
-- Gertjan Lettink a.k.a. Knurpht openSUSE Forums Team -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 2020-06-09 11:37 AM, Knurpht-openSUSE wrote:
I don't have skype, yet installed it on my daughter's laptop. IIRC Skype itself has some config that sets it, and keeps that.
You might try using a browser. It works with Chrome/Chromium, but not Firefox. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 09/06/2020 17:31, Per Jessen wrote:
Knurpht-openSUSE wrote:
Op dinsdag 9 juni 2020 13:48:10 CEST schreef Per Jessen:
On Leap15.1 -
we have bought a number of Logitech H430 USB headsets, specifically for e.g. conf calls etc. I cannot get them to work Skype and gotomeeting.
I have managed to make it work with arecord and aplay as long as I specify "-c 2", although playback only seems to work over the speaker. Playback works with skype/gotom, only the microphone doesn't.
As the headset is technically okay, it is obviously a configuration issue. Any suggestions on where to start looking?
Install and use pavucontrol. Set the device's input and output as defaults (i.e. any other as fallback.
Despite my previous report of success, it still does not work with Skype.
If I remember correctly, Skype has its own control to select the input and output devices. Have you played with those as well? Ph. A. -- *Philippe Andersson* Unix System Administrator IBA Particle Therapy | Tel: +32-10-475.983 Fax: +32-10-487.707 eMail: pan@iba-group.com <http://www.iba-worldwide.com> Disclaimer | Use of IBA e-communication<https://iba-worldwide.com/disclaimer> The contents of this e-mail message and any attachments are intended solely for the recipient (s) named above. This communication is intended to be and to remain confidential and may be protected by intellectual property rights. Any use of the information contained herein (including but not limited to, total or partial reproduction, communication or distribution of any form) by persons other than the designated recipient(s) is prohibited. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free. Ion Beam Applications does not accept liability for any such errors. Thank you for your cooperation. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Philippe Andersson wrote:
On 09/06/2020 17:31, Per Jessen wrote:
Knurpht-openSUSE wrote:
Op dinsdag 9 juni 2020 13:48:10 CEST schreef Per Jessen:
On Leap15.1 -
we have bought a number of Logitech H430 USB headsets, specifically for e.g. conf calls etc. I cannot get them to work Skype and gotomeeting.
I have managed to make it work with arecord and aplay as long as I specify "-c 2", although playback only seems to work over the speaker. Playback works with skype/gotom, only the microphone doesn't.
As the headset is technically okay, it is obviously a configuration issue. Any suggestions on where to start looking?
Install and use pavucontrol. Set the device's input and output as defaults (i.e. any other as fallback.
Despite my previous report of success, it still does not work with Skype.
If I remember correctly, Skype has its own control to select the input and output devices. Have you played with those as well?
Yep, also tried those, they pop up when you hover over an icon. Also no success. -- Per Jessen, Zürich (16.5°C) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 2020-06-09 11:31 AM, Per Jessen wrote:
Despite my previous report of success, it still does not work with Skype.
Are you using the Skype app or a browser? While the browser works fine, I can't select the headset microphone, though the earphones work. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
James Knott wrote:
On 2020-06-09 11:31 AM, Per Jessen wrote:
Despite my previous report of success, it still does not work with Skype.
Are you using the Skype app or a browser? While the browser works fine, I can't select the headset microphone, though the earphones work.
Well, the Skype app, but started from the browser. -- Per Jessen, Zürich (16.5°C) http://www.dns24.ch/ - your free DNS host, made in Switzerland. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 2020-06-09 12:15 PM, Per Jessen wrote:
Well, the Skype app, but started from the browser.
???? It's one or the other. You can download an RPM to install Skype or you can use a browser to access the web version. As I mentioned in another note, I can't select the headset microphone, even though the option is there. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
James Knott wrote:
On 2020-06-09 12:15 PM, Per Jessen wrote:
Well, the Skype app, but started from the browser.
????
It's one or the other. You can download an RPM to install Skype or you can use a browser to access the web version.
I downloaded and installed the RPM, but it still launched via the browser when I click on a join link.
As I mentioned in another note, I can't select the headset microphone, even though the option is there.
Even when I select it, it doesn't change anything. -- Per Jessen, Zürich (14.6°C) http://www.dns24.ch/ - your free DNS host, made in Switzerland. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 2020-06-09 01:50 PM, Per Jessen wrote:
As I mentioned in another note, I can't select the headset microphone, even though the option is there. Even when I select it, it doesn't change anything.
To be clear, the microphone doesn't switch, but the headphones do? If so, that's the same problem I have. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
James Knott wrote:
On 2020-06-09 01:50 PM, Per Jessen wrote:
As I mentioned in another note, I can't select the headset microphone, even though the option is there. Even when I select it, it doesn't change anything.
To be clear, the microphone doesn't switch, but the headphones do? If so, that's the same problem I have.
Actually, with the skype app, the headset isn't used at all - the microphone doe snot work, and I have audio over the speakers. With e.g. arecord/aplay it works fine, and also in the pavucontrol gui. To me, this is one of the most annoying problems. There is no log, no diagnostics, only groping in the dark and hoping for a miracle. -- Per Jessen, Zürich (14.3°C) http://www.hostsuisse.com/ - virtual servers, made in Switzerland. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Op dinsdag 9 juni 2020 19:50:06 CEST schreef Per Jessen:
I downloaded and installed the RPM, but it still launched via the browser when I click on a join link. When you are logged in with your MS account on the app, they don't have to send you a link, but can invite/call you over Skype itself.
-- Gertjan Lettink a.k.a. Knurpht openSUSE Forums Team -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Knurpht-openSUSE wrote:
Op dinsdag 9 juni 2020 19:50:06 CEST schreef Per Jessen:
I downloaded and installed the RPM, but it still launched via the browser when I click on a join link.
When you are logged in with your MS account on the app, they don't have to send you a link, but can invite/call you over Skype itself.
We don't have any MS accounts - we only (very) occasionally have a need to join conf calls arranged by others. Usually we will just get a dial-in number, but yesterday this particular customer couldn't work it out :-( -- Per Jessen, Zürich (14.3°C) http://www.hostsuisse.com/ - dedicated server rental in Switzerland. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 2020-06-10 12:34 PM, Per Jessen wrote:
When you are logged in with your MS account on the app, they don't have to send you a link, but can invite/call you over Skype itself. We don't have any MS accounts - we only (very) occasionally have a need to join conf calls arranged by others. Usually we will just get a dial-in number, but yesterday this particular customer couldn't work it out:-(
I was using Skype without a MS account for years. All I needed was a Skype account, which I still use. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Op dinsdag 9 juni 2020 18:15:53 CEST schreef Per Jessen:
James Knott wrote:
On 2020-06-09 11:31 AM, Per Jessen wrote:
Despite my previous report of success, it still does not work with Skype.
Are you using the Skype app or a browser? While the browser works fine, I can't select the headset microphone, though the earphones work.
Well, the Skype app, but started from the browser. Delete the browser cache and the Skype cookies and permissions. On Firefox and Chrome that would again ask you for permission to use cam and mic and allow you to pick the appropriate one.
-- Gertjan Lettink a.k.a. Knurpht openSUSE Forums Team -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 2020-06-09 12:31 PM, Knurpht-openSUSE wrote:
Well, the Skype app, but started from the browser. Delete the browser cache and the Skype cookies and permissions. On Firefox and Chrome that would again ask you for permission to use cam and mic and allow you to pick the appropriate one. I've found Skype only works with Chromium.
-- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 2020-06-09 01:17 PM, James Knott wrote:
On 2020-06-09 12:31 PM, Knurpht-openSUSE wrote:
Well, the Skype app, but started from the browser. Delete the browser cache and the Skype cookies and permissions. On Firefox and Chrome that would again ask you for permission to use cam and mic and allow you to pick the appropriate one. I've found Skype only works with Chromium.
Correction, there are add-ins that will enable Skype in Firefox. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Knurpht-openSUSE wrote:
Op dinsdag 9 juni 2020 18:15:53 CEST schreef Per Jessen:
James Knott wrote:
On 2020-06-09 11:31 AM, Per Jessen wrote:
Despite my previous report of success, it still does not work with Skype.
Are you using the Skype app or a browser? While the browser works fine, I can't select the headset microphone, though the earphones work.
Well, the Skype app, but started from the browser.
Delete the browser cache and the Skype cookies and permissions. On Firefox and Chrome that would again ask you for permission to use cam and mic and allow you to pick the appropriate one.
I tried, but as I am running Skype from the app, I guess it can't have had any effect. -- Per Jessen, Zürich (14.7°C) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
participants (4)
-
James Knott -
Knurpht-openSUSE -
Per Jessen -
Philippe Andersson