* Paul W. Abrahams (abrahams@acm.org) [010330 11:16]: =>I sent several queries to SuSE Installation Support three =>days ago and have gotten no response other than the =>automatic acknowledgements. Is that typical? What =>response time have other folks here experienced? I guess the Germans are still having issues with iSupport. Everything was transferred to German a few months ago. There is no support left in the U.S. I guess the study they did stating 1 German could do the support work of 3 Amercians is now biting them in the ass..Cheers! They will answer, but you have to imagine all the slang that gets caught up in "Amercian" email. ;) Regards, -- Ben Rosenberg mailto:ben@whack.org ----- If two men agree on everything, you can be sure that only one of them is doing the thinking.