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Howard Arons wrote: <BLOCKQUOTE TYPE=CITE> NOT true, in my (limited, newbie) experience. The manual really pertains, <BR>at least in part, to versions older that 5.2. Of equal concern is the <BR>quality of the German -> English translation. Sometimes it's just funny <BR>but clear, but other times there's no hope of getting the meaning intended. Technical support is poor to nonexistent, except for the folks (SuSE and <BR>others) on this list. Phone support isn't toll free (in the US) and is only <BR>available on Tue and Fri. E-mail support has not worked for me 2 out of 2 <BR>times. Howard Arons <BR>-- <BR>Powered by SuSE Linux 5.2 -- kernel 2.0.33 <BR>Communications by Mutt 0.89 <BR>-</BLOCKQUOTE> Howard, Well, since I am usually the one to be posting about things I don't like, I guess I should take a moment to comment on what I do like. When I first got 5.1, I called the tech support number and found that they were available only during limited hours on Thursday. I bled all over the ppp setup until tech support Thursday. I got through to a guy who's english was almost exactly like that in the book. He got me fixed up and on my way in a matter of minutes. I expect that thier tech support will grow as the company grows. It is important that they grow with an eye toward maintaining quality. I have had other problems that I found overwhelming. These I have directed to this list. For the really important things I have received very good answers, in a timely manner. There are a few smaller issues that have gone unresolved. I have found that as I learn more about Linux, I find experts here who know that much more than I. It is certainly this list that keeps me on the S.u.S.E. subscription list. I don't mind paying the money for the distribution. I believe it helps S.u.S.E. and Linux grow. If I remember correctly I have been using Linux for four months. I have an NT boot on this system that I rarely use anymore. When I port Mathematica over, and find an office product that is extensively compatible with M$ Office, I may slick the wasted NT partition and put it to good use. The book could certainly benefit from the hand of a professional tech writer. It has been useful in many instances. I have found a few problems with XFree86, but overall I find this product amazingly well put together. When I find things I don't like I say so. I am nowhere near regretting the money that I have paid to S.u.S.E. I am sure they will improve the product as thier resources grow. If you look at the post I made a few hours before this one and read the stuff on InfoWorld's site, you will see that S.u.S.E. gets a very good thumbs up. This product is a winner and I'm happy to be associated with it. steve <BR> -- <A HREF="http://counter.li.org/"><IMG SRC="cid:part1.35931915.EBB46181@cpkwebser5.ncr.disa.mil" HEIGHT=110 WIDTH=190></A> <B><FONT FACE="Times New Roman,Times"><FONT COLOR="#FF0000"><FONT SIZE=+4>Yo Bill! Doo-bee, doo-bee, doo.</FONT></FONT></FONT></B> THE WORD OF GOD IS THE CREATION WE BEHOLD: And it is in this word, which no human invention can counterfeit or alter, that God speaketh universally to man. - Thomas Paine, _The Age of Reason_ [L]et [the charter] be brought forth placed on the divine law, the word of God; let a crown be placed thereon, by which; the world may know, that so far as we approve of monarchy, that in America the law is king. - Thomas Paine, *Common Sense*, February 14th, 1776 <BR> <BR> <A HREF="gif00004.gif"><IMG SRC="gif00004.gif" ALT="GIF image"></A></P>