Carlos E. R. pecked at the keyboard and wrote:
On Wednesday, 2009-02-04 at 14:11 -0500, Ken Schneider wrote:
I keep getting the following error when trying to print:
Feb 4 14:01:44 pc5 HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K: io/hpmud/musb.c 135: unable get_string_descriptor -1: Operation not permitted Feb 4 14:01:44 pc5 HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K: io/hpmud/musb.c 603: invalid product id string ret=-1 Feb 4 14:01:44 pc5 HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K: io/hpmud/musb.c 1058: unable to open hp:/usb/HP_LaserJet_3300_3310_3320? serial=00SGH1B1051K Feb 4 14:01:44 pc5 HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K: prnt/backend/hp.c 675: INFO: open device failed; will retry in 30 seconds...
If this is an i/o error why am I able to scan with the same device. I removed the printer and added it again with the same error messages.
It is some kind of permission problem. Wild shots: 1) have a look at the apparmour log (better: stop it temporarily) and 2) try as root.
You haven't said what opensuse version you have, nor hplip-hpijs and hplip.
Darn, I forgot your crystal isn't working. :-)) openSUSE 11.1 32 bit. hplip-2.8.7-7.1 & hplip-hpijs-2.8.7-7.1
***********************************
lpstat -t scheduler is running system default destination: hp3300 device for hp3300: hp:/usb/HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K hp3300 accepting requests since Wed 04 Feb 2009 01:51:42 PM EST printer hp3300 now printing hp3300-0. enabled since Wed 04 Feb 2009 01:51:42 PM EST hp3300-51 ken 1436672 Wed 04 Feb 2009 01:50:46 PM EST
The strange thing here is the displayed job number is not correct when looking at the now printing line, it shows hp3300-0 when it should be hp3300-51.
I think it might be showing two: 0 and 51. Try "lpq -a" to see if there are more jobs pending and remove them all.
-- Cheers, Carlos E. R.
If I cancel the print job no print jobs show. I try to print something else and the job number goes up but it still shows "now printing hp3300-0" with only one job in the queue. What is strange is after deleting the printer cups can't find the usb printer, does not show any usb printers but I ca scan and a command to make a copy. after unplugging and plugging in the printer the following error shows in dmesg: hal-cups-autoco[27795]: segfault at 8000000 ip b7d67f0c sp bfcf4180 error 4 in libc-2.9.so[b7cfa000+155000] Hmmm... -- Ken Schneider SuSe since Version 5.2, June 1998 -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org