-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 The Monday 2008-01-07 at 01:05 -0600, M Harris wrote: El 2008-01-07 a las 01:05 -0600, M Harris escribió:
Date: Mon, 7 Jan 2008 01:05:53 -0600 From: M Harris <harrismh777@earthlink.net> Reply-To: OS-en <opensuse@opensuse.org> To: opensuse@opensuse.org Subject: Re: [opensuse] Kernel panic exit
On Saturday 05 January 2008 18:15, Carlos E. R. wrote:
If you have the expertise, do so. If not, simply report the Oops or panic to suse people and they can help the reporter get the data needed, and then perhaps they can solve it or report upstream. ok. so, they have first line folks involved to isolate the module and then the kernel developers get involved? That makes reporting bugs easier... I suspect it takes a little longer on the suse side then. When I was doing that work for IBM the second level developers (primary OS developers) would not even get involved until the first level had isolated the correct module... and heaven help them if they isolated the wrong one. :-))
:-) Of course, they would love the user filling the bugzilla with all the info pointing to the culprit module, down to the line of code if possible. But there are all kinds of users: some may be kernel gurus, and some may be first time users, which will need a lot of help to produce the needed info. And if the bugzilla people are too busy, the latter kind will suffer long delays, I guess. And I think they are prety busy. - -- Cheers, Carlos E. R. -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.4-svn0 (GNU/Linux) iD8DBQFHghBqtTMYHG2NR9URAo7vAJ4rQMGg501cz96idRaztAesfPb4LACfQ+7E sDBiEciG0kmsptIBLfPw2BI= =dJjR -----END PGP SIGNATURE-----