On 2023-06-10 13:52, Daniel Bauer wrote:
Hi,
Hello :-)
I just bought a new intel-I7-mini pc (brand of a Spanish shop pccomoponentes, which doesn't exist in internet, so I don't know about the psysical details).
You could post the link ;-) I have an MSi mini PC bought from them years ago.
I installed OpenSuse 15.5 which went flawless, but later, during the first update, it suddenly shut down and rebooted.
Oh :-(
This repeated several times, but the sudden shutdown/reboot occurs after different times in different situations. Because my first thought was that it's a memory problem I booted with memtest86 and let it run for approx. 5 hours (1 full pass plus some more) with no error reported.
In one occasion while running OS I got the following system messages:
Message from syslogd@localhost at Jun 10 08:41:52 ... kernel:[ 0.281458] mce: [Hardware Error]: TSC 0 ADDR 7fad98dd9bb7 MISC 7fad98dd9bb7 Message from syslogd@localhost at Jun 10 08:41:52 ... kernel:[ 0.281462] mce: [Hardware Error]: PROCESSOR 0:806ec TIME 1686379255 SOCKET 0 APIC 0 microcode ec Message from syslogd@localhost at Jun 10 08:41:52 ... kernel:[ 0.284382] mce: [Hardware Error]: CPU 1: Machine Check: 0 Bank 3: be00000000800400 Message from syslogd@localhost at Jun 10 08:41:52 ... kernel:[ 0.284389] mce: [Hardware Error]: TSC 0 ADDR 7fad98dd9bb7 MISC 7fad98dd9bb7 Message from syslogd@localhost at Jun 10 08:41:52 ... kernel:[ 0.284393] mce: [Hardware Error]: PROCESSOR 0:806ec TIME 1686379255 SOCKET 0 APIC 2 microcode ec Message from syslogd@localhost at Jun 10 08:41:52 ... kernel:[ 0.281453] mce: [Hardware Error]: CPU 0: Machine Check: 0 Bank 4: be00000000800400
that explain to:
Hardware event. This is not a software error. CPU 0 BANK 0 TIME 1686379255 Sat Jun 10 08:40:55 2023 MCG status: MCi status: Machine check not valid Corrected error MCA: No Error STATUS 0 MCGSTATUS 0 CPUID Vendor Intel Family 6 Model 142 Step 12 SOCKET 0 APIC 0 microcode ec Hardware event. This is not a software error. CPU 1 BANK 3 MISC 7fad98dd9bb7 ADDR 7fad98dd9bb7 TIME 1686379255 Sat Jun 10 08:40:55 2023 MCG status: MCi status: Uncorrected error Error enabled MCi_MISC register valid MCi_ADDR register valid Processor context corrupt MCA: Internal Timer error STATUS be00000000800400 MCGSTATUS 0 CPUID Vendor Intel Family 6 Model 142 Step 12 SOCKET 0 APIC 2 microcode ec Hardware event. This is not a software error. CPU 0 BANK 4 MISC 0 ADDR 0 MCG status: MCi status: Uncorrected error Error enabled MCi_MISC register valid MCi_ADDR register valid Processor context corrupt MCA: Internal Timer error STATUS be00000000800400 MCGSTATUS 0
OH :-(
The beep is here: https://www.daniel-bauer.com/div/bib.mp4 (begins a 8 seconds, low sound from phone recording, but clear; pushig the power button 8 seconds nothing happens, then come(s) the beep(s), after a second another short beep and then it boots).
I can barely hear anything.
My questions: - Can anyone decrypt those mce messages? - Is is clear that it is a hardware error or could it be a software thing?
Thanks for your hints!
I would try a return, or exchange. Maybe, try TW first, just in case it is way to new. -- Cheers / Saludos, Carlos E. R. (from 15.4 x86_64 at Telcontar)