Am Montag, 12. September 2005 07:52 schrieb Marcus Meissner:
If you are a paying maintenance customer, yes.
My company i work for, is maintenance customer and also many of our customers are SUSE/Novell customers. Once we were also Suse Partner and now we are thinking about being a Novell Partner.
I don't want to criticise Novell. I think Suse has done a good job at their Enterprise Distribution. That's one point why i use it. Please go on with your good work!
Paying for the quality of SLES and its maintenance is part of Novells business model.
As one of the guys almost exclusively working on this (for the security updates part) I (and several dozen other people working in engineering and support) really would like to continue to get paid and I definitely think you get enough value for your money.
Please read carefully what i've written!!! 1. I like SLES! 2. I like SUSE! 3. You don't understand my idea! -> more SLES -> more Service Contracts / more OES -> more money! I don't think that the SLES maintenance is expensive. Microsoft or even RedHat is much more expensive. You get reliable updates and bugfixes. I know your work well. I'm also subscribed to suse-security and to the maintenance mails from sles. You're doing a good job! You don't need to defend your work! -- Marcel Volz