On Tuesday 11 January 2005 22:36, Brad Bourn wrote:
SuSE isn't alone. <rant>
it seems almost all first level support is to find something to suggest, and get you off the phone as fast a possible, as if it is a game to see how many times you can get a person to call/write/type/talk back and never actually go to any depth or listen to the customer. Maybe I'm biased in that I have a higher level of skill than the average customer, however, I would thing SuSE users on average have said skill.
</rant>
I feel that I too "have a higher level of skill than the average customer" and I would also think that Linux users in general have a high skill level. That's part of my frustration. I want Linux to succeed, but it cannot if companies like Suse/Novell cannot provide support that is any better than Microsoft.
anyway, I would suggest this forum and
GOOGLE is your friend.
this mailing list can be searched easily through google using syntax
site:lists.suse.com keyword1 keyword2
for your case, I would type
"site:lists.suse.com motherboardmodel" and see what hits.
from watching this list, top 2 issues,
BIOS dual layer dvd
I have always have go results with both google and this forum (for which I am grateful that Suse provides. We often forget about that). However, since I paid for the product (not the first time) I figured I would go to the vendor (i.e. the people that got my money).
hope this helps SuSE is worth it!
I agree there! regards, jimmo -- --------------------------------------- "Be more concerned with your character than with your reputation. Your character is what you really are while your reputation is merely what others think you are." -- John Wooden --------------------------------------- Be sure to visit the Linux Tutorial: http://www.linux-tutorial.info --------------------------------------- NOTE: All messages sent to me in response to my posts to newsgroups or forums are subject to reposting.