On 2014-09-23 15:16, ellanios82 wrote:
On 09/23/2014 03:47 PM, Carlos E. R. wrote:
May not be valid in order to return the disk to the manufacturer on warranty. Dunno. They have a very specific protocol for returning disks which you have to follow to the letter.
"Time is money|. - BENJAMIN FRANKLIN ___________________
- if one has to jump so high to return . . . maybe best just buy another 'marque'
Well, time is money indeed. Not following the procedure means that they have to invest more time to process your request. The instructions are detailed to the point of telling you how to package the disk to avoid damage to the unit. If it is damaged in transit to them, and you did not properly protect it, they can very well refuse or charge you the expenses. All that is very sensible. They do provide a testing software that Linux users can use (others only provide a Windows program, or none at all), but being a CD you can not write files. And being MsDOS, it knows nothing about usb sticks. Yes, they should improve this. I don't know if one could build his own test r/w media somehow. -- Cheers / Saludos, Carlos E. R. (from 13.1 x86_64 "Bottle" at Telcontar)