On Fri, 11 Oct 2019 06:10:53 -0700 L A Walsh <suse@tlinx.org> wrote:
I noticed some people having probs with gmail back in September, and I noticed a problem with gmail that I couldn't ignore and still haven't solved.
Sometime last spring google changed their IMAPS service to no longer follow the IMAP specification. In IMAP, all email is normally routed to a fixed name 'Inbox' or 'INBOX'.
They changed their IMAP service to put all email under a label called 'All Mail' that is not displayed, by default. IMAP users who previously turned off SPAM filtering had it turned back on with the IMAP 'INBOX' getting the remainder of the mail.
When I checked my account, I found about 440 emails in the Junk/SPAM folder that were only emails from the past 30 days. Email in the Spam folder, is auto-deleted after 30 days.
The above default to putting email in 'All Mail' happens even though the IMAP settings are set to have it deleted:
------This is from the control pannel for IMAP and POP access----
Status: IMAP is enabled x Enable IMAP Disable IMAP
When I mark a message in IMAP as deleted: Auto-Expunge on - Immediately update the server. (default) x Auto-Expunge off - Wait for the client to update the server.
When a message is marked as deleted and expunged from the last visible IMAP folder: Archive the message (default) Move the message to the Trash x Immediately delete the message forever
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Turns out I am now using about 1.8GB out of my allotment.
I'm still engaging with their 3rd party support people -- google no longer handles customer support for gmail, but routes emails and calls to a 3rd party support organization that knows nothing about google's technical setup. Example of instructions for proceeding further in trying to escalate this:
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Having addressed that we can now focus on the main issue "why IMAP settings are not being followed". To begin looking into this reported error I will need the following information.
1) Disconnect your account from IMAP and re-add. If the issue persist, please obtain the next pieces of information. 2) Screenshot of the IMAP settings claimed not working as intended 3) Screenshot of your IMAP configuration 4) Expected behavior 5) Actual behavior ========
Copying and pasting the settings wasn't something they could deal with. They responded: ============== Copying and pasting the setting configuration is not necessarily the same. I actually do not understand all of the text sent together as it appears everything is just joined together.
Once again the following screenshot will allow us to determine why the messages are not being deleted from Google's side.
1) Log into Gmail.com 2) Go to Settings > Forwarding and POP/IMAP 3) Full Page Screenshot showing computer Time Stamp
We will be awaiting your response with this so that we may continue to review your request. --------------
What computer time stamp?
They don't have access to the gmail setup pages we are presented with.
Anyway, if you thought you were not keeping your email on gmail -- you might want to check.
I don't understand why anybody uses a gmail account? I'm sorry but "Don't be evil." How old is that? -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org