Hi all, I would like to add my two pen'orth to endorse Ted's comments. In dealing with users of various operating systems mainly in commercial environments where the bottom line is determined by the company accountant. As long as the user can get on with productive work, in depth knowledge about the operating system is positively discouraged. The 'wear-and-tear' can be taken care of by the few skilled people employed for just that purpose. Little consideration is given to the lack of these skilled people and where they can obtain their skills. Hence the immense value of the hobbyist elements and news groups such as this in the promotion of self education. Regards: Derrick. ********snip*********
So, in my experience, the "average user" can USE Linux/UNIX quite happily, just as ordinary people drive cars, and know how to put fuel in the tank, but occasionally need to have the wear-and-tear put right, or ask directions in a strange place (instead of knowing how to read a map). But the equivalent of "garage mechanic" and "knowledgeable local inhabitant" do need to be available, otherwise the "average user" can get stuck.
********snip******** - To get out of this list, please send email to majordomo@suse.com with this text in its body: unsubscribe suse-linux-e