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On Thu, 25 Jun 1998, Howard Arons wrote:
On Wed, Jun 24, 1998 at 03:46:27PM -0600, tanc@cuug.ab.ca wrote:
I have been using S.u.S.E. Linux since 5.1 and I have been very happy with it. I don't know that much about the manual because I hate to read manuals unless I ultimately have to do that. But when I do read it, I find it very informative.
Generally, I agree with that. But, a big part of the "value added" proposition that SuSE is selling with the "official" distro is the (much touted) manual. If it's part of what I'm paying the $50 for it ought to provide value.
I do realize that. But I think that may only be the case in a perfect world. Get Red Hat, try to install it, try to get it to work as well as your S.u.S.E. system then tell me about value added. Can someone here help me with what's the price of Red Hat package and what's the price of S.u.S.E.? If you are talking about free distribution, you can download both Red Hat and S.u.S.E. off the Net. Try installing both that way, and you'll see what I mean. Like I said before, with any Linux distribution, just hope that the package is perfect or at least near perfect when it leaves the vendor's door. Personally, I find Red Hat very convoluted in that the configuration is thrown around everywhere. Remote administration is not as easy as S.u.S.E. also. I would love to hear from anyone who managed to be doing remote administration on a Red Hat system for more than 3 weeks.
One thing that I have gotten used to with any Liinux distribution is: don't expect any technical support from the vendor.
See my comments above re value added.
It is also when I have to dig around the system that I leant most. If you think S.u.S.E. is bad, try Red Hat and you will appreciate how good S.u.S.E. is.
Once again, I agree. I've never tried Red Hat, but SuSE isn't so opaque that you can't get back to basics if the automagic feature doesn't work. Did that with PPP and printing too (with big time help from this list).
On Wed, 24 Jun 1998, Howard Arons wrote:
NOT true, in my (limited, newbie) experience. The manual really pertains, at least in part, to versions older that 5.2. Of equal concern is the quality of the German -> English translation. Sometimes it's just funny but clear, but other times there's no hope of getting the meaning intended.
Technical support is poor to nonexistent, except for the folks (SuSE and others) on this list. Phone support isn't toll free (in the US) and is only available on Tue and Fri. E-mail support has not worked for me 2 out of 2 times.
Howard Arons -- Powered by SuSE Linux 5.2 -- kernel 2.0.33 Communications by Mutt 0.89
------------------------------------------------------------------------------ C. J. Tan E-mail: cjtan@acm.org Telephone: 1-403-220-8038 tanc@cuug.ab.ca 1-403-606-4257 URL: <A HREF="http://www.cuug.ab.ca/~tanc"><A HREF="http://www.cuug.ab.ca/~tanc</A">http://www.cuug.ab.ca/~tanc Facsimile: 1-403-284-1980 "An engineer made programmer is one who attempts to solve a problem, A programmer made engineer is one who knows how to solve a problem." ------------------------------------------------------------------------------ - To get out of this list, please send email to majordomo@suse.com with this text in its body: unsubscribe suse-linux-e