On Wednesday 18 July 2001 19:29, Timothy R.Butler wrote:
Finally, let me mention a positive experience with Dell. Dell found out a while back that 1 battery from the 5000e series had started a fire, and that potentially 400,000 batteries could have a flaw that would do the same thing. So, they recalled them, and I received two new batteries (I had two) within about 10 days. That isn't so spectacular, but the next part is. Dell decided to "pay" customers for the inconvience by giving every 5000e owner with a defective battery an additional replacement battery in about 10 weeks (so in my case, I had two, so I will end up with four). I thought that was a nice way of making up for the trouble of the recall.
I also have great success with Dell. I have an Inspirion 7500 which Suse 7.1 installed like a dream. I am still waiting on funds for 7.2:( Scarlett -- Scarlett Gately Network Administrator Excelco