Jerry Westrick <jerry@westrick.com> wrote: On Monday 07 March 2005 17:07, Koenraad Lelong wrote:
pburness wrote:
Dylan wrote: On Sunday 06 Mar 2005 20:08 pm, pburness wrote:
...
The gateway -> ADSL link is unreliable, BT have ssaid they can not support the link as it's too far from the exchange and subject to too much RFI. :-(
What speed do you have ? We had the same problem here at our office. The original speed was 2048/512 kbps. This was very unreliable. The people from the telephone company switched it down to 1024/256 kbps, and the quality is acceptable. Of course we lost bandwidth, but we don't really need speed. BT saying they can not support the line is BS. They accept money for it, don't they ?
Technically, there is a maximum distance (wirelength) from the exchange the the ADSL modem can be for different speeds....
But if they cannot support it they should refund the money they took for it!
In fairness they have offered to refund the money in full, but the alternative is that they mark my phone number as unsuitable and then even if the technology improves at a later date I'll have a terrible job getting reconnected. Also, I'd have to go back to 56k modem with maximum 2hr connection period and maximum online time of 150hrs per month. :-(
Jerry
-- Met vriendelijke groeten, Koenraad Lelong R&D Manager ACE electronics n.v.
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