Overall I would simply say that I have had more luck searching for generic (i.e. anything not SuSE specific) answers on the RedHat site or Mandrake site than on the SuSE one. I seem to get about three, irrelevant hits when searching the SDB for something pretty generic. This seems to be partly because the search engine is both case sensitive (by default at least) and does not find matches for part words e.g. search for 'ldap' does not match 'openldap', which means that one has to know exacatly how a particular phrase has been entered in the DB to get any sort of hit (I had some cases where a search for a sub-word got zero hits, but the full word returns a few hits). Even if you manage to get a hit, there is little of real value that I have found in the SuSE support DB. As I have already said, google or the sites supporting other distributions seem a much more reliable source of information. Getting information about known issues with a SuSE release, how to fix them is difficult to say the least. Just my 2 penny worth. Damon